I had my hair done by Kimberly.I had scheduled an appointment on styleseat. The service started out great. I told her I was tender headed and needed to add on a deep condition to the service I wanted. She agreed. The shampoo and deep condition went great! But then came the blowout and it all went downhill from there. She started to blow dry my hair and it was like she and my hair were fighting. Pulling at it so much that I ended up losing a huge ball of hair. I kept grimacing and at some point told her to hold off by trying to detangle somewhat myself. But she asked me to hold on while she finished. At this point, I’m upset, because I’m sitting here in pain and losing hair and wondering how we got here. I had had enough and told her, I didn’t want a trim anymore which was a part of the service I had paid for and that I think she should stop there. She then proceeds to say “I 120% agree.” Those were here words! Not once was I rude to her. There was no reason why she couldn’t have worked in smaller sections especially when you’re dealing with natural hair. If I wanted to go bald, I would have let you know, ma’am. I left the salon with a huge mess on my head, my hair all tangled up, not fully blown out and still damp in some places. Which is infuriating because I came to the salon so I wouldn’t have to go do my hair myself!!! After paying for a service, there is literally no reason why I have to go home to complete it or to redo it. And then there were times she would leave my hair unattended and walk away to do something on her phone, I’m not even upset at that, stuff happens and she could have been dealing with stuff. It’s the unprofessional conduct and the nonchalance with which she did my hair that’s infuriating. I would not recommend her to any natural haired woman unless you don’t mind losing chunks of hair and being subjected to pain. Other than the terrible experience during the blowout session, I had a good wash session. Just don’t get a blow dry there

***Buyer Beware of Booking Brianna***Worst service I have ever received with a stylist. Very unprofessional. Will post text messages received from Brianna later. Scheduled appointment three weeks ago. Looked forward to her actually being my stylist for my wedding as well. Went a week before for a consultation for microlinks. To my understanding a consultation is when you communicate all the key details of the upcoming appointment with the client. I thought I received all the information I needed but clearly communication is not apparent with this stylist. She assumes you are supposed to remember a paragraph written on style seat three weeks prior. I received a reminder notification by email on Jan 28th for my Jan 30th appointment. The email stated that the cost would be paid by the phone from the site. This email is an email customized by the stylist Brianna that sends out to the clients in preparation for the appt. Following the email I did not get cash. I get a text at 9:06 am telling me to bring cash. I was currently in route for my 9:30 am appt. I simply texted her that there was a miscommunication and I was not aware that I needed to bring cash due to the email received from her and style seat. She proceeds to screenshot me a text telling me I need to read it. Clearly I am in the process of driving and could not read something while I was driving. I informed her I have no problem getting cash but I would be little late because I now have to stop at a bank. She then tells me to add $15 for being late. Later found out once I was able to stop and read the screenshots that you would have to be 20 minutes late for the late fee. I told her I was in route and would be a little late, 5 minutes but she persisted to tell me I would have to pay. I just felt in this situation when dealing with a new client who is not from the area a little empathy would have been nice. This stylist clearly lacks empathy, communication, and any sense of having a heart. Once I got to the shop she proceeds to tell me that she doesnt feel comfortable with doing my hair and I can reschedule. Could this not be have been something she just told me or texted me over the phone? Why wait till I drive to your shop to tell me that in person. Never will I ever set foot in this business. Please beware of this before booking. This could have been handled so differently from the beginning by just addressing the miscommunication on her part from her own business. If you want clients to be aware of your cash policy it should also be listed on the reminder email that you send out about how payments would be processed.

FRAUDULENT BUSINESS. SCAM.Brianna Hill at Kalon Studios fraudulently charged me for a service I never received. I was charged on 09/22/2020 for a service that I did not schedule and a service that I was subsequently charged for. This is one of the definitions of fraud/scam. I only received a service from Kimberly at Kalon Studios on 09/19/2020. I did not receive any other services after that NOR did I book any services after that through StyleSeat. I already filed a complaint against the business who is opening an investigation.Also, Kimberly was not professional during my first appointment. She was more than 30 minutes late to my appointment on 09/19/2020 and she did not apologize until she came to retrieve me from her waiting room to get my hair done. Completely UNPROFESSIONAL.

Been seeing Brianna for a while now, she always does an incredible job on my sew ins and never fails to make me feel gorgeous. Have had sew ins done by different people in the past, but haven’t been anywhere else since she’s been doing them! She’s an incredible stylist!

I was very please with my first experience of a hair cut and coloring. Frederick Andrews did an amazing job on my hair. I will be attending this salon again which was very neat and clean. Thank you

Great salon and atmosphere! Kim is very professional and does an excellent job! I love the way she does my hair! If you are looking for a new stylist, I would highly recommend her !!

Ive been wanting my hair cut for a whole now, I was so glad I was able to find Kim...she use to do my hair many years ago , it was like old times. Shes very good at what she does and pays close attention to detail, I just love my new cut and I highly recommend!

I’ve had my hair done by multiple stylist in this shop also eye lashes! This Salon has some of the top stylists in Knoxville, From the frontals to the braids they are the best! The salon is a great friendly environment and a great place to get slayed!

I absolutely LOVE the atmosphere of the salon. Everyone is beyond professional and complimentary. Frederick never fails me and I leave the salon feeling 100% fabulous!

Great Location. Salon with lots of talented stylist! Freddii is awesome and is willing to go the extra mile to make sure his clients are happy!!

Love! Love! Love this salon, I go to Bri for wash and press. She wrapped and trimmed my daughters hair after a wrap and helped start her healthy hair journey. Definitely recommend

Kalon beauty salon has a great atmosphere. Daria is very talented and professional. I loved my hair

For over three years now, I have had the pleasure of having my hair done by Ty and now at the new Fanci salon and boutique in West Knoxville. I am so pleased with the professionalism of the salon and Tys brand. My hair is always flawlessly done with state of the art techniques. Plus, at every appointment we laugh and have the greatest time!

I was skeptical on getting a closure because I thought my head was too big. But when Ty was done slaying my hair, you couldnt tell me nothing! I was too confident! She made it fit my face just right! She told me how to maintenance my hair, and she also had the products available on hand for purchase. Im looking forward to getting another closure soon

Brianna did a great job on my little girls hair. Her braids turned out very pretty

Briana is very sweet and a great hair styling professional. I recommend her for all of your hairstyle needs.

I love the privacy rooms for each tech! Very spacious! Clean and no distractions from the client! Will recommend this salon any day 🙌🏽

Came to Kalon Studio and got an amazing facial done by Ilashesbyindia Gray! This was my first facial and the experience was so relaxing!! I really learned a lot about my skin because she was very informative. She was genuinely sweet and I definitely will be recommending her to everyone!

Excellent service. Wonderful atmosphere. Tai gets my hair just right 🎉🎉

I had a wonderful experience and my hair looks beautiful. I will definitely be coming back for another wonderful experience.

Reece gave me a amazing experience. He was very personal. I love the environment and will back!!!

Freddie made my over processed hair feel and look like hair again. I cant thank you enough!

Hello everyone. Im the owner Ty, i want to personally thank each and everyone of our clients for taking the time out to tell about their Kalon Beauty experience. We are really wanting to give you gals nothing but the BEST!So please share your honest review right here. Here at Kalon Beauty, Our clients have a voice. And we are here to hear it all!!A few things to Remember!!-We sell virgin hair extensions-We do braids, weaves, and natural hair-We offer eyelash extensions-We offer eyebrow waxing-We are by appointment only Mon-Thurs10am-7pm-Fri- Sat: We are walk-ins ONLY 10:30am-5pm(We take our last client at 4:00)Note: Due to limited seating, We ask that you come alone. Please No children (unless being serviced)-Ty😉

I came in and got a closure sew in by Ty and she did an amazing job!!! I would highly recommended! She takes her time and makes sure her work is perfected!!! Will be going back soon

Kim Hill was amazing! Not only a stylist, she’s a Master Stylist!! Phenomenal service, great personality. It’s an experience! Go see her!!

Fredii did a great job. My hair looks fabulous now.

The health of my hair has improved drastically and I’m excited for my hair to continue to thrive with the gifted hands of Brianna!

Ty did an amazing job on my sew in with closure, it looks like its growing from my scalp. I highly recommend Kalon Beauty!

If you want your hair to be laid, let Ty slay!! Try her edge control also...non-greasy and amazing hold!! Thanks Kalon beauty

Du’by Darie always does a wonderful job on my braids. I recommend her to all wanting braids!!!!

I love everything about the salon it was so clean everybody there were so nice i reallly felt comfortable the whole time I was there. Oh my goodness Ty did a wonderful job on my head she is awesome i couldnt wait to get back home and show off my hair.i will definitely be back

Ty was very professional and took her time while doing my hair to make sure that I was comfortable as well! I would recommend any of my friends to visit this salon 💇🏽

Omg, I just love Kalon Beauty Salon.... I have been a continuous customer of Ty’s hair salon for almost about 3 years... She contributes the best customer service on servicing hair and customers... If you are looking for extension services, eyelash extension services, and braid extensions, KALON SALON aid the place to go!!!!!

Kalon Studio is a very nice hair salon also very relaxing and welcoming Tiarria and DuBy Daria are excellent at what they do since ive been going to them my hair has became more healthy. If your looking for good customer service kalon studio is the place to go.

Im so in love with your new place and service is always💯 Tks for making me feel and look fabulous Try😘

Amazing!!!! Ty, Bri, Dari, India & DD make my day with each visit!!!! Great atmosphere and my hair ALWAYS and feels amazing!!!! The best choice in Knoxville

Very professional, I really enjoyed my services,& highly recommend a visit to Kalon Beauty.

Bre is very knowledgeable and all about healthy hair!! If you want hair growth and style she is the beautician to see.

I will first start by saying I live in Greensboro, NC and I have been on a journey to find a great stylist. Who would have thought a quick weekend in Knoxville, TN would have led me to the perfect stylist and a delimma of how to make this relationship last.I found Ty online via a Google search and then stalked her on Facebook. Her work speaks for itself.She pays close attention to details she masters her craft and 1 of the most pleasant person to chat with which is something you need when you settle in for a frontal install.It was my first one and she talked to me about protecting my hair and the upkeep required.The shop is awesome the people that work beside her our awesome as well I saw some amazing work leave the shop.In need of a quality stylist please go see Ty or any of the ladies at Kalon Beauty, West Knoxville.4 hour drive will not stop me from keeping my hair laid!

Bri does an amazing job with my hair!!!