There are two drivers on my route. The Asian man always delivers and he seems to always get here in the morning. Hes very professional and polite. The white man, I watched him park by our mailbox for over an hour, doing who knows what. He looked hungover. He arrives in the afternoon and my packages sent through him often go missing.None of the employees are on the same page about package pick-ups. If you try to call the office, they will just let it ring.There are good workers here. But there are many bad ones, including the package thief who works for USPS.

Ive had multiple packages lost at this location and others damaged by their drivers, with our current USPS deliverer throwing our fragile mail at our door. Recently, they threw a Vinyl at our door and so I wrote a complaint. The complaint came back stating Your request has been resolved! with the default text that appears, stating Insert the results of your investigation here. DELETE this instructional text.. Yeah dont think they really care.

A super nice lady help me today and its an easy location to get to make sure and be there early it does get busy

Probably have better luck trying to ship a package if you tied a rock around it and threw it at your destination. Clerks are unhelpful.

I needed to mail a priority mail envelope with a return envelope inside. So, the route was Kirkland-NY, return NY-Romania. The Asian woman at the counter told me she can only ship Kirkland-NY. Why I could not buy a return envelope originating in United States, total mystery. Zero communication, just no no. Clerk was extremely rude and acting like she was a victim. I paid for the one envelope and tried to go elsewhere to buy the return envelope. The clerk chased me down, took the envelope back, ripped the label off and refunded me, because shes responsible for it, acting like I was trying to mail a bomb. Went home and printed the label myself.I advise to do as much as you can online.

Wouldnt deliver my package (for no reason) then said I was the one who requested a pickup rather than delivery. Phone system is less than useless.

Fast service but my item took almost a whole day before the label was created on USPS tracking and that’s off because USPS has always been fast in my experience.It’s a big office and very spacious with a lot of parking lot

They peddle trash and do not follow their own conditions of delivery. The cherry on top was the threat from my driver.

Very Unprofessional service. Told them I have 2 missing packages, and I was watching the postmaster arrive and then leave and went to grab my mail everything was there but my packages, and the KIRKLAND PO Told me I have thieves, and then continued to respond with Are you staring out your window 24/7? Who staring at your mailbox? Why wouldnt the thieves steal the other mail? We dont know why thieves only steal packages and not junk mail or other non credit card mail. You have to ask them.

Needed to mail a bunch of boxes. Clerk was pleasant and processed them fast. Helpful with questions, and barely any line.

Laziest delivery people in the world. Couldnt deliver a 1lb Amazon package because driveway wasnt accessible. WHAT!?!? Not a single thing in our 30 foot driveway. Driver just didnt want to get out of the truck because its hot for Seattl. What a lazy !@##%Every week in our neighborhood see a USPS driver leave a note on vehicles when they cant drive up to the little blocks of mailboxes. So gone of the day when the postal carriers walked.If it werent for junk mail and Amazon, USPS would go the way of the Dodo.

Our mailman is inept and constantly delivers our mail to our neighbors and vice versa. Today was the final straw and decided I had to place a review because he outright lied and said I requested my item be held at the post office. I waited at home all day for the item only to find this out 30 minutes after the supposed request. Why would I be at home and request the mailman keep the mail at the post office???????This is ridiculous. Whoever was in charge of this delivery should be fired.

Took forever to get a representative on the phone. When they attempted to deliver my package no one even knocked and they didnt leave an undelivered slip i saw online that it was undelivered. The phone system is hard to use and repetitive. youd have better luck just going in for anything because the employees are super nice.

Staff is very helpful. They helped me open a PO box in no time. Very friendly as well.

Long que always only one counter working.

Answer the phone! I have a package that has the wrong zip code but the proper city! They have been shipping it all over the place and it keeps going back to Kirkland! Fix the zip code and send it to the right place!

Got a delivery attempt notification in my mailbox while I was home. Nobody even tried to knock on the door. Filled out the re-delivery request form online three times not and no delivery still.

Reading these reviews, Im not sure what everyone expected from a Post Office experience but Ive been using this location since I moved here and its fine. I make sure my mail is prepared (USPS has a great site to look up lots of questions before you get there) and I walk in ready and knowing lines are a reality in life. There are self service kiosks available if its simple and Im in a hurry.The real reason Im leaving this review, and giving it five stars, is because the woman who helped me last visit was truly wonderful. She was polite, helpful, and just plain nice. And the service she gave me deserves a compliment.Usually there is a little line, but I only had to wait less than five minutes for it to be my turn.

Thanks for saying my packages were delivered, and never were, then 3 days later they show up. Very typical for the post office. This was things I needed for Christmas. I wish amazon would stop using the post office. Its just easier for them to say it was delivered, then they deliver at their convenience.Also thanks for leaving my package down stairs where they all get stolen from, little tip dont like your job then find a new one. I see why they are going out of business, expensive and no service what so ever.

Yvonne is THE BEST!!!!! I come in here at least once a week and her consistently great attitude is refreshing! Get this woman a raise!!!!!!!!!

This is by far the best USPS ive ever been to. all the employees are super nice and seem like they actually somewhat enjoy their jobs

They lost both of our green card mails and said they were delivered!!! BTW, we were at home and have a camera looking at the front door, clearly, nobody showed up around the time they were delivered. Worst service ever!!! How can you treat people who trusted you like this???Shamed of USPS🤮🤮🤮

It is no shock to me that the majority of reviews are 1 star for this place. It is filled with some of the most unprofessional and incompetent workers I’ve ever met. It’s a disgrace that our federal post office is run by people like this.

Walked in on a Saturday morning with a package to ship to an APO. We had no idea what extra forms we would need and were a little unprepared. However, rather than acting annoyed, the lady that helped us was very pleasant and patient and also helped us set up a forwarding address. Some of the best customer service Ive ever received at a post office!!

Not impressed. An attempted package deliver was made, left me a not that states postage and signature is due, and says they will hold the package till a future date. No notes about next deliver. The QR scan doesnt come up with anything, and when I go online and manually track the tracking number nothing shows up and doesnt exist. Also section 3. that states where the local post office is located so I can pick it up is blank. So other then knowing I have a package, the entire note is useless. Hey customer, how about we go out of our way to give you no information. Awesome.

If it were possible to give zero stars I would. I own a business in Kirkland that receives MANY packages that USPS cant seem to find. They take 50% back to the post office stating the business was closed when they never even came to the business or they would have seen the doors propped wide open.Use FedEx, UPS, ANYTHING except USPS if you need delivery in Kirkland

Cayman the carrier saved the day. Thank you for finding my package and your honesty.

Tried calling here for 2 hours straight only for phones to ring for 20 secs and then disconnect you. Whats the point of a phone number is its useless.

Ive been to this location 3 or 4 times now, every time Ive gone its been pleasant. Every time Ive needed a little help shipping something or filling out a form theyve been nice there and Ive seen different employees on different occasions. I dont know what more youd expect from the post office anyway, I havent had to wait super long or had anyone be rude to me.

I have a locked mailbox so mail wont get stolen. However, that wont work if the mail carrier leaves packages hanging out of the box! Is it too much to ask that packages be brought to the door? Called the Post Office to discuss this problem and no one ever answered the phone. Let it ring 50 times.

Its amazing what you read in these reviews. They only have one pen!, The drivers are slow! and Why so many Asians! Seriously? I suspect that people just write reviews to vent about a particular unpleasant experience, as if it will make them feel better or something.While the post office is not the friendliest environment, I personally have no problems with it. The lines may be long, so plan around them; the USPS is the most affordable way to mail many items, so of course theyre going to take forever with so many people wanting things mailed. Common sense people! Also, if the employees arent absolutely thrilled to meet you, dont act so surprised. Long hours in a less-than-stimulating environment, something you all are probably familiar with, has a tendency to drain enthusiasm especially when serving a bunch of ungrateful customers who wail like children when the pen doesnt work.Oh and about the Asian thing; if you have a problem with federal employees hiring Asians, then post office inconveniences are the least of your problems. The US is, shockingly, a fairly diverse nation and if the USPS doesnt meet your racial qualifications then youre perfectly welcome to go somewhere else.In short, I find the post office is just fine for what its intended. Its cheap, fairly dependable and since I dont expect it to cater to the consumer is always right philosophy, the inconveniences I do encounter dont bother me too much. I cant speak for others of course, if the rest of these reviews are any indication.

Always helpful and friendly service. They get through the line as quick as possible. With it being the holiday season, I understand that there will be a long line but they handle it well and with patience.

The carrier signed my name on certified mail and took it back to the post office. Likely with the intentions of stealing it.I checked the tracking, it said it was signed for and left at the delivery address. I called the post office because it wasnt delivered... The supervisor called the carrier who stated he signed it and brought it back with him. The supervisor proceeded to tell me they had every right to sign for my mail and take it back to the post office.Seems totally trust worthy and logical. Why not a sorry we missed you note...? Oh thats right... Because he didnt even go to the door. He made no attempt to deliver it.All in all, if youd like your mail to vanish, pay for services you dont receive and to be berated this is definitely the place to go.Use UPS or FedEx they are well worth paying a bit more.

I have a locked mailbox with a slot for outgoing mail and one for incoming mail. Half the time when I raise the flag to indicate that there is outgoing mail, the mail carrier only stops if they have something to deliver. Furthermore, they often try to jam in items that are too large to fit in the incoming mail slot, leaving them sticking out half way. Other times they leave them in the middle of my driveway, because they are too lazy to walk the extra 20 feet to my door. Good luck trying to file a complaint with the post office BTW... There is no way to do it online so you have to call your local office, where you have to speak to the postmaster, who may or may not be available and they may or may not even answer the phone.

I moved to Kirkland. Got a PO box and filled out the paper change of address form. PO in my old town says they received the change. Not one piece of mail in 6 weeks. 90% of staff are not native English speakers. Supervisors are worthless. They dont know where my mail is. Avoid this PO at all costs. Only speak with Eric O. The only competent person here. He found the problem. Someone entered the wrong info into the system.

The post office is a joke cant truck them with my mail

I had something mailed to me via Priority Mail. When I checked the tracking on the shipment, the message they said was that the postman couldnt find my address. Thats nuts! I have plenty of junk mail in there like every day... I drove to the post office and was informed that they had a new driver. They took a quick look and couldnt find it in some bin. When I called them, they didnt answer the phone the first couple of times. I finally spoke with someone who said that it had been returned to the sender. I checked with the sender and the address was correct on the label. I have no idea why this one got so screwed up. Im not using Priority Mail again for the foreseeable future. For some reason that seems to mess things up.

Instead of delivery they move the package to the post office and can not find it there.

Attempted calling the office 3x with no success. Called another office. They provided me with the same number. It was not a good number either. Attempted calling the 1800 number and could not easily decipher how to speak to someone or get help.

If other government agencies werent continually stealing the profits from USPS we would see updated and improved service. As it is, we are experiencing 3rd world levels of customer service, wait times and postal employees who look as if there is no hope in the world. Kirkland location recently delivered a check 6 months late to my home. Routinely loses packages. They are currently the worst. Surprising they can get away with it being is such a tech part of the country. A shame.

I used this post office twice and the wait time was painful. If you like the USPS shipping rates but hate the long line, I would recommend you to google a service called Kiwiship. I was able to ship USPS easily with their free pick up service, great experience.

Significant wait times even in the middle of the day. Poor location. Why not downtown?Attn US government: STOP hiring people who cant speak English! It takes 5 minutes to communicate what should take 5 seconds.

I prefer this Post Office over a closer one to home as they have numerous collection timesthrough out the day. Easy for my business to drop off items.

Good service helpful staff

Very poor service. They update the status on website different and when come in by person, the update is different. Had to visit office three times. They were going to forward it to some unknown address but i got lucky

I sent two packages here the past month and both were lost. The front desk was incredibly rude despite myself having provided tracking for the missing items. Completely unprofessional and incompetent staff. I now travel and additional 15 minutes so that I can avoid this post office.

If there is -5 stars rating, Ill totally do it without hesitation, because theyre not one of the worst, but definitely THE WORST!!! The worst of the worst!!!They lost one of my package, and I visited the post office three time, talked with the manager, they said will call me but never called. Also, they messed up my packages all the time. Dont trust them with your mails or packages!

Lived nearby for about 5 years and went here weekly. These guys are great. Not sure why their stars are low.

Always had great experience at this post office. Becky was super helpful with package collection.

Always had good service and reasonable wait times. I have never had any problems.

If you like waiting forever on the phone with no answer you should call the Kirkland post office. Not sure why they bother having a phone number.

I opened a PO box recently and had a second one in Des Moines that I let expire. However Im about to travel and ordered important things I needed using Amazon prime to expedite them. I used my PO box but later found out the morning I am about to travel that I must wait the next day to pick up. I thought USPS places the packages you receive in a locker it worked before. So now I will have to literally get up the next morning and have my Uber driver make an unnecessary stop to personally pick my items before my plane leaves. If I knew that this post office has poor service as its rated low, I wouldnt opened a box period. I thought having a PO box would be a benefit to my needs but at this location forget it. 😥😥😥

This post office is HORRIBLE when it comes to redelivering items. I will request a redelivery online, it doesnt come on the day I request it, days later, its still not arrived, I submit ANOTHER redelivery request online (because I called and apparently I CANT do it over the phone, it HAS to be online), and it still doesnt come.I received a phone call that apparently my redelivery instructions couldnt be followed because the item requires a signature and cant just be left at my door (Ok, fair enough). They asked me to call back. But when I called back, the man who spoke to me on the phone was rude, impatient with me, and didnt really listen to what I had to say. He just kind of hung up on me after saying itd be redelivered the next day, but it didnt come the next day either!So I called back the day after, spoke with a different man who was more courteous than the first but still not all that nice, who told me again to put the redelivery request in online and that it would be delivered the next day. When I tried to request it online (for the THIRD time), the website told me that the item had been sent back to the sender. WHAT?!? After days of requesting it multiple times, even CALLING the post office, after being assured it would be redelivered the next day, they didnt even TRY to redeliver it a second time, they just sent it back.I mean thank goodness that the package isnt something time sensitive, but honestly, if you need a redelivery of something, and you have the time to go get it yourself, just do that. Because they seriously suck at redelivering things to you. This isnt the first time Ive had problems with redeliveries, but this was just the last straw.

The drivers for the property Im at are HORRIBLE. They forget to lock boxes, mail is stolen ALL the time. They delay packages. They will put mail in others boxes, old residents that dont and havent lived there in years will be delivered. Ballots were thrown in one box that belonged to multiple people.They do not care at all. That is very sad and no way to conduct business. They now have a contract with Amazon. Everyone get ready to expect your mail stolen or lost.

Every time i visit this place, the staff is very friendly and fast. Sometimes in peak times can get slow and up to 10 minutes and that could be improved . Overall great customer service and low costs

AWFUL EXPERIENCE TODAY. The clerk was the MOST UNFRIENDLY and NON-HELPFUL PERSON I have EVER experienced in ANY kind of a Customer Service role. Not only did I wait over 20 minutes while ONLY 1 window was open, but then when she told me I should step aside to fill out a SIMPLE ADDRESS and let someone else UP to the counter, I said, No, as I have been waiting for OVER 20 MINUTES to get to you. I told her it would ONLY take me SECONDS to COMPLETE it. She then ANNOUNCED to the LONG LINE that I would not step aside. It was UNREAL. I FINISHED the ADDRESS LINES IN SECONDS. I then watched her Go to the BACK ROOM EVEN THOUGH I was FINISHED WRITING AND LOOKING UP, WAITING for HER. I KNOW she KNEW I was finished too.I PLAN to NEVER go BACK THERE. I ISSUED a COMPLAINT with her MANAGER as well.

Plan on waiting for a long time. Try to go early morning, and take something to do or read... seems to be only 1 person helping behind 4 desk areas.

The number of times I have had to go in and pick up a package because they fail to walk down a driveway is enough that I could legitimately start a competitive delivery company as I know my neighbors and I are not alone in this experience.

They never answer the phone. My chemo meds got lost on their behalf.

This post office was well-stocked in all of their shipping materials and labels for customer purchase and use. Although the line was to the door when I got there [maybe 8 people in front of me, 2 checking out], the line moved very quickly. I got there around 2:20 on a Monday, so I think a line to the door is typical at that time. Dont come here in a rush-- leave yourself a few minutes to find parking and maybe 15-20 minutes waiting!I had called ahead to make sure they had the Harry Potter stamp booklets, which they did, so the attendant Kim happily sold me a couple and also grabbed me some coupons for my change of address. Though she didnt have any at her station, she spoke with the attendant next to her to get some for me, even though she had already given me a change of address form. It was really nice of her to look elsewhere instead of just give up after not having any right on hand!They were playing some super retro jazz, which was fun to tap along to while waiting. The only reason I didnt give this place 5 stars was because there was a point where all three attendants who had been manning the counter were in the backroom and it was kind of funny, but also kind of sad since there were so many of us! But they were all helping customers, so its understandable.Insider tip: Beware of the inner doors! To get to the attendant lanes, you have to pull really hard on the right door to get in, then it shuts behind you very quickly and sort of shoves you through! Then when people leave, the left door swings dangerously! Difficult to avoid getting hit by the door when the line is TO the door. Be careful!I think if people come here expecting it to busy and understand that USPS has very strict rules their employees have to adhere to for safety and consistency, the ratings wouldnt be so low. Also, changing addresses is just temporarily forwarding your mail. You need to contact companies you have bills with directly as soon as you have your new address or just pay your bill on the phone in between moves! I dont think the post office is to blame. Same with lost packages, it is very difficult to track it down when they dont know if it got lifted by some nosy neighbor! These are mail carriers, not all-knowing robots. Give them some human compassion!

Incredibly long lines, terrible customer service. Ive been coming here for 7 years (my office is two buildings down) and can honestly say Ive never seen one of them smile. I think the worst part is that there are usually knelt one or two people at the counter and once in a while theyll just walk into the back room and not come back for 10 or 15 minutes. Not just one of them, both of them, so its completely empty. I dropped a package off there last year, postage paid, and it didnt leave their facility for 15 days. Just awful. I hate that my tax dollars pay for this, yuck.

In spite of all attempts we have not been able to receive mail even though it is addressed properly. Most of these are bills that tell us what we owe. When the invoice is not delivered we are charged a late fee when we track down the invoice. There must be some reason for the mail not. not being delivered. Without doubt this is the poorest mail service I have ever experienced. Kirkland deserves more.

If you live in an apartment then your mail will be lost a lot since these idiots just drop it into neighbors boxes because too lazy to pay attention where they are dropping it off. Lost a lot of important mail over the years.

Terrible. I wish 98034 had our own post office. So inconveniently located. Such a long wait. If these people worked for minimum wage they would all be fired. Hopefully USPS will be out of business in my lifetime.

They helped me many time to expedite international packages. Better rates than UPS or Fedex and the staff was helpful

They keep hanging up on me as I try to report on the phone to them a crime, the neighborhood mail box got busted open and needs to be secured, but 98033 office keeps hanging up on me, no wonder the postal service is failing, none cares.

What a rude lady. Guy just tried to pick up a package at 5:29 and the lady shut him out and locked the door! Holy moly never seen someone so vile.

Women on the phone was the nicest USPS rep Ive ever talked to

Moved away from Kirkland and set up mail forwarding to my new address. We received 1 or 2 letters forwarded to us a few days after we moved. Weve since not received several important checks and such in the mail. Finally, a month later we received notice from Kirkland USPS that our mailbox is full and our mail will be returned to sender in a week. This mail should be forwarded to us! Called, and they said they cant discuss this on the phone. If I moved away, and cant discuss on the phone, how do I get it resolved???

Left note that item is in Redmond office. So I spent time and money to drive there only to learn that item is in this Kirkland office. And yes, had to stay in long line. Asked for superviser and pointed at the problem, no apologies: I was supposed to _know_ that I should come to Kirkland office even when note says Redmond

I had two packages arriving from the same invoice. One was sent via Fedex and arrived. The other was sent via UPS and transferred to USPS. I checked on the tracking and it is listed as undeliverable. I called this location to check on it. After 16 rings or so, someone answered, US post office Kirkland. I asked, My package is listed as undeliverable. Can I give you the information you need? Dismissive answer: If its undeliverable, we returned it to the sender so they can correct the information. I replied, Id like to correct the information. She said, We returned it. Its already gone, and then hung up. No apology, no well-wishes at the end of the call.I cant find out who has my package, and now I have to wait another two weeks for it to travel back and forth, likely with exactly the same address. I hope this all isnt because some disgruntled driver didnt want to go up the hill or something trivial.Fedex 5 stars

The wait times were not the best, but otherwise I found the staff to be very kind and helpful.

I received a regular letter from a friend, weight less than 1lb, sent from California. My friend posted $3.5 worth of postage on the letter but the usps made me pay $3.5 more to take it. that means this regular domestic letter, costs $7. I didnt notice that the postage on it was $3.5 until my friend told me so.Its not a lot of money but I felt cheated by USPS.

Completely unreliable! I have lived in Kirkland since December 1, 2016, and todays date is March 7, 2017. In those three months, the post office has failed to deliver my niece and nephews Christmas gifts on time, which were mailed the first week of December and finally arrived in Indiana on February 16th! I have had 4 incidents of mail arriving late to my home, which was proven by invoice dates posting 1-2 weeks before they arrived in my mailbox, which leaves me and my husband with 24-48 hours to pay those invoices on time. And finally now, I have yet another package that was not delivered to me, and my tracking number states that it was delivered to the post office on the 27th of February and hasnt been sent out yet. I have called the post office now 9 times! 9!!! No one is answering the phones, and no voicemail is being prompted. Those 9 calls are also excluding the call and email to USPS customer support line, and the emails exchanged between the company shipping my purchase. It appears that every time I use the post office, I must plan to dedicate several lunch breaks to navigating the USPS customer service line, OR, taking a day off from work to go to the post office in person. (Which seems to be the direction this current situation is heading in).Also, in the past (Around Christmas) when I was able to contact an employee of the Kirkland (4th street location) I was given an elaborate story about the driver being robbed while on their route, which was then debunked by the actual driver who stated that my package was never stolen, merely sitting at the main office. I currently use fedex for all of my shipping needs, as they have been phenomenal and completely worth the cost. The United States Postal Service..... ugh, were stuck with them, but my husband and I use other mail options whenever possible.

Very frustrated.package never arrive.4times happen already.😔

I wish the mail people could stop returning my (childs) mail to sender, because her last name is different than mine. I am just receiving last years report card from school! I ve even called to discuss this. Yet I get all the mail from other peoples names not in my H/H, then I drive their mail down to the P. O. again. Returning someone elses mail over and over again. Can you idiots please figure this out? Maybe its time to consider retiring because you can not seem to figure this out. Really.....

Not the best post office. Very poor management of the place. I feel bad for the workers here.

Can’t access them by phone. Phone tree is the worst I have ever been trapped inI have made three visits to the post office to tell the carrier supervisor to stop forwarding my mail and they can’t get it right. Idiots with no accountability.

This place is awful, and its been awful for years. The lines are ridiculous and there are never enough employees at the service counters. Whats hilarious is that if three service employees are working, one will just walk away from their station and go on break without finding a replacement, making long lines even worse. Other people have talked about how slow these people are and I swear Ive seen 80 year olds move with more speed and purpose. I used to have a PO Box here but after a few years cancelled it. I deeply suspect that one reason why I got so much mail for other people in my box is that the employees here dont read English very well, and I say that because they cant speak it worth a damn and cant listen in it very well either. Yes, we are nation of immigrants and we should welcome them. But do we always have to give them the jobs of working with the public when their English is subpar and their accents are thick as molasses? Honestly, are there no unemployed born in America Americans who qualify for these jobs? Maybe its a cultural thing in those areas of theworld where so many of these employees seem to be from but in my experience Customer Service is an alien concept here. Employees are brusque, dismissive and downright snotty, not to mention spectacularly unhelpful. I once watched an immigrant at the counter snottily lecture, in heavily accented English, an aging veteran about what and what was not Media Mail (She was wrong.). No respect for the people who sacrificed and made this a country they would want to come to. And I really dont want to hear how we should muzzle criticism because working at the Post Office is a hard, thankless job. BS. Tarring a roof on a hot day is a hard job. Sadly, if you want to ship internationally you have to go here because the smaller Post Offices, like the one tucked away in Bartells or over in Totem Lake, only do domestic mail. I have an Internet business and ship a fair number of packages overseas so...stand in line and be treated like crap it is. Having said all that, I also use Fed-Ex and UPS and I see plenty of incompetence and rudeness there, too. I could tell you horror stories of what Ive seen from Fed-Ex and UPS, including drivers kicking boxes marked Fragile or standing on boxes in the back of their trucks to reach a package overhead as the box under their feet slowly crushes. I, for one am vehemently opposed to privatizing the Post Office. You can bet your bottom dollar that those people who tell you that your postage will go down and efficiency go up if we only privatize are flat out lying, and they know it. Show me one example of anything that was privatized anywhere and went down in price and up in efficiency. Thats a Devils bargain. I love the American postal system. Despite problems with this particular place, overall I think the American Post Office is one of the best in the world and want to see it saved from right wing attacks on it. Just take a look at Eastern Europe or Italy if you want to see examples of crappy and corrupt postal systems. But honestly, this place plays right into all the stereotypes about rude, incompetent and indifferent Government employees.

Mail/packages frequently end up in the wrong mailbox. Unacceptable, especially when dealing with sensitive or valuable items.

Thankfully it is rarely I need to visit this post office branch, normally to pick up a registered letter once in a while. Most often it seems one of the staff is just standing around doing nothing, adding to wait times. What really is annoying it seems every time needing to pick up something the stuff is cold and rude almost as if they go out of there way to be rude and condescending. I compare visiting other places, stores, permits, licenses, most every other place i usually get the laughing, return visits they are normally glad to see me, so it really stands out the kind of rude behavior at this post office branch.

I Love 💕 the location and the services

Mistakenly dropped off my UPS package here. They helped me find it and returned to me.

Really disappointed..A post office without a printer?Are you joking？And the staff just not wanting to help anythingANYTHING

Horrible service no one answers the phone cant deliver packages with tracking numbers on time as they say per tracking number page long lines at post office just absolute garbage. no wonder the usps is going under

The previous owners of our house put a hold on all mail (unbeknownst to us.) We called the Kirkland Post office to find out why we werent receiving anything and the postal carrier stopped by our house the same day to help us resolve the problem.

Convenient drop box outside.

Always a long wait. Only Post Office for the whole city! Very much a hastle for those that live in the North area.

Utter laziness, dont even attempt to deliver heavy packages

Never able to reach them by phone! Terrible customers services

Idiots. A bunch of idiots. Making matters worse, theyre lazy, unhelpful idiots. If possible, try to go through FedEx or Ups.

The phone rang for 2 minutes and 20 seconds (timed it on my phone) with no pick up, then a recorded message, your call did not go through, please try again.FAIL.

The line is RIDICULOUS! And only one person working because of budget cuts.

The manager did a very good job of helping me to locate misplaced packages.

Slow, problematic, etc. What do you expect from USPS.

Nice staff!

- I paid too much for my packages !!- the service is worse- unfriendly and unhelpful staff, cant speak English very wellI cant recommend this post office!!

Start hiring people whom speaking English very well but lazy not working!

Ditto Alexia