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SERVPRO of Kirkland
11834 NE 112th St, Kirkland, WA 98033, United States
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Jo
Review №1

Kirk Geiger and has team are phenomenal. I am in the insurance business and customers only say great things about this team. If you are looking for great service and a team who will give it to you straight. This team is the one you want to work with. Thank you Kirk for everything you guys do!!!!

Ma
Review №2

The BEST--hands down. Dont waste your time looking anywhere else. I have had the unfortunate pleasure to work with the full team at ServPro Kirkland and they continually come out as the most affordable option with the added bonus of having helpful friendly staff, always arrived on-time (even after-hours), were professional and willing to help understand options moving forward. Definitely save their phone number; in the unfortunate event you need to utilize their services... you know you will be taken care of.

Da
Review №3

I had some questions about a mold issue and decided to consult SERVPRO. Kirk not only answered all of my questions but took 20 minutes of his day to educate me on mold and steps I can take to mitigate exposure. He went above and beyond what I expected and was so knowledgeable. This will be the first place I look to when needing professional restoration services. Thanks Kirk!

Ma
Review №4

Kirk and Ashley were very helpful with LOTS of free advice. They daved me thousands of dollars! Highly reccomend.

Ro
Review №5

ServPro of Kirkland responded to my self-inflicted water disaster quickly and professionally. They were able to save most of the cabinets, got the kitchen counters out without breaking them, negotiated with the insurance company, and clearly knew what they were doing.I hope I never see them again, but if I need them Id call.

Da
Review №6

Last week had a bathroom overflow/backup, I knew who to call right away.Several years ago I received compassionate & professional service when my dad had a medical emergency.This time again I was so pleased with the friendly immediate help. Every call was answered right away & all effort was made to coordinate with my schedule. I highly recommend Servpro of Kirkland!Thank you guys!

Al
Review №7

Great franchise awesome employees and owner, through and considerate.

Al
Review №8

I cant speak highly enough of Servpro of Kirkland. Our water heater in the garage had an undetected leak that left mold and damage in our dining room and garage. Servpro was professional, knowledgable and prompt. Kirk was awesome!

Ap
Review №9

Were dealing with the fallout from a leak in the kitchen that has resulted in the floor, lower cabinetry and part of several walls being taken out (due to mold). At every step, things have been explained clearly and the proper precautions taken. When the drywall tested positive for asbestos, a special abatement team came out to remove it. Our situation was complicated by being a renter with a landlord who is currently living out of the country. The professionals at ServPro have taken it all in stride and been incredibly accommodating. Kirk even let me film during his initial visit so I could relay information without anything getting lost in translation! I wouldnt wish this situation on anyone, but if you find yourself in need, I highly recommend using ServPro of Kirkland for water remediation.

Ny
Review №10

Kirk and his crew has been fantastic! They were quick in responding to a request, keeps me posted on progress, insurance details. They are professional, share knowledge, give good advice, a great resource to have on your side in a frustrating situation. I’d recommend to any friends.

Sa
Review №11

We had a great experience with Servpro. They came out quickly and got work started on our project right away. I feel very good knowing the water is gone, the mold taken care of, and that the work was done correctly. I would highly recommend their services.

Na
Review №12

Super professional! They came in for a mold inspection - while we had some other contractors come in and provide a crazy quote. Servpro were very knowledgeable and prompt, they identified the issue and were extremely helpful. Id recommend them!

Je
Review №13

I can’t say enough good things about this company. They called and came right when they said they were going to. David went above and beyond during his inspection and gave me honest advise and details of what was going on. Then the manager Kirk called and spent lots of time going over what was best and my options. You can trust this company. Will definitely call them again.

Ch
Review №14

Kirk and his team have always been professional, responsive and do whats best for clients. He is often my first call whenever an issue comes up 24-7. He knows how to work with insurance companies in order to make the process seamless for his clients.Thanks for always taking care of people!

Ri
Review №15

Nothing but great things to say about Servpro of Kirkland! Kirk, the owner and David, April, Anne and Paul are all outstanding people and provide excellent service with speed and efficiency. Their explanations are clear and easy to understand. If you need help with water damage, they are the company to call!

Ch
Review №16

We had a sink overflow in our downstairs family room and our carpet & personal items were thoroughly soaked. Our local insurance agent suggested we call ServPro in Kirkland. We called and ServPro came out the same day, peeled back and removed the wet and damaged carpet, moved our personal items out of the affected area and set up drying and air circulating machines to attack the problem area. ServPro professionals came out to our house every day to inspect the drying process. We highly recommend this company for any mitigation project you might have. We think they are FANTASTIC!

Mu
Review №17

Kirk and his team did an amazing job when we had an emergency at our home for a water leak, they basically didnt make us worry about anything and all the process went smoothly and swiftly.Kirk is a really nice person and he provided lots of tips and help on how to deal with such leaks in the future!

Da
Review №18

Kirk has helped me out of a jam twice with liquid damage issues in my basement. Him and his staff are always responsive and accommodating and provide common-sense solutions to problems. I would definitely continue to use Servpro of Kirkland for any additional problems I encounter.

lu
Review №19

Very happy with their service. The owner came out and quickly assessed what I needed to do to stop my leak. He refused any payment for the visit, even though I offered multiple times to compensate him for the visit. I would definitely use them again.

Al
Review №20

I am currently dealing with mold in a apartment that my family of 6 was renting. I called ServePro to ask a few questions and the owner called me back and spent 30min on the phone with me. He is knowledgable, kind, lends a listening ear and is beyond helpful. He provided me with very helpful information and took the time out of his day to help me without charging me anything. If we ever need help again I will be reaching out to Kirk, he was amazing!

Ch
Review №21

This is my second time dealing with Servpro of Kirkland. They have been very professional - always fixing the problems and providing home maintenance tips. Their staffs are very pleasant to work with - the best Ive met!THANK YOU Servpro of Kirkland!

a
Review №22

Water damage …. What a nightmare …. Warping in our hardwood floor…..Kirk and SERVPRO of Kirkland’s team were extremely nice, sincere, professional, organized, punctual, helpful, and detail oriented.I am so extremely happy we chose SERVPRO of Kirkland for our water damage from my washing machine. I would highly recommend SERVPRO of Kirkland, especially Kirk (he is so awesome).Kirk did a great job of communicating.SERVPRO of Kirkland have great staff and helpful throughout this entire process.I hope I will never need to deal with water damage but I would use SERVPRO of Kirkland again if needed, and I will not hesitate to refer SERVPRO to family, friends, and co-workers.They did what they said and help me put my life back together has been so helpful.It was a pleasure to work with SERVPRO of Kirkland team.

Ki
Review №23

Very hard working, at my place in a matter of minutes during a stom that flooded hundreds of homes in the area. They showed up and Prevented a lot of damage to the home.

yu
Review №24

Pardon my goofy user name! I called Servpro of Kirkland and David came out to take a look at a leak we were unsure about in a basement bathroom. He did a great job in assessing the situation. He was really thorough in explaining what we were seeing and advising us on which things we could do ourselves and which things we should have a professional tackle. He also had a really good understanding of historical building practices and how they affected certain aspects of our older house and pointed out things we should preserve and things we should monitor with an eye for repair and replacement. I absolutely recommend Kirk and his team and will definitely be calling this office if we have any water remediation needs down the road!

La
Review №25

We came to work and there were large pools of water all over our shop floor, soaking inventory and insulation in walls. We called Servpro of Kirkland because we noticed all their 5 star recommendations. They came quickly, brought lots of fans and helped us clean up the mess. They were very thorough and made sure everything - including the walls and insulation was dry or replaced. We highly recommend them for their fast response, knowledge, professionalism and theyre really nice too!! They knew just what to do to get our company operating again. YAY!!!!Charles Loomis, Inc.

Re
Review №26

Awesome crew. They do great work and tr at their employees very well. I would recommend Kirk and his team to anyone who has had a disaster happen in their house.

Be
Review №27

Had a disaster in my business causing 3 of water to flood the showroom. Within an hour, Kirk had assembled a team of guys, loaded up gear and was to my business ready to go. They immediately got right to work, explained what was going on, my options and what the outcome will look like. I didnt know people could be so knowledgeable in this field, they have so many tools and gadgets that they use to determine moisture, very fun to watch these guys work. Extremely friendly, well mannered and efficient group of people you guys have working for you!

A
Review №28

Background: I come from the school of avoid the insurance recommended shops.However, after a large loss (fire) your first instinct is to salvage what you can as quickly as possible and getting back into your home as quickly as possible so i said Ill go with servpro which was one of the cleanup & remediation companies state farm recommended. I used them for structure and non fabric cleanup.Elizabeth Garcia and her crew showed compassion, caring, professionalism, attention to detail & excellent communication.I got an honest, non sugar coated assessment.. i am in general a very involved home owner that expects nothing less than excellent customer service and they met it on the communication side in particular (blips do happen)I am satisfied with respect to the quality of the cleanup especially given the scale of it.I truly feel like they are my partners as opposed to an obstacle on the long, ongoing, hard, path of getting my home and belongings back to the way they were .Thanks Elizabeth & Crew!!

Jo
Review №29

Difficult to get in touch with the guy who was in charge for updates. When i did get in touch, i was repeatedly told that they kept getting pulled onto bigger emergency jobs. I probably wouldnt use them again because they are extremely busy. Note they also do not accept credit cards for payment.

Ch
Review №30

Kirk and Cameron were very helpful to us in examining damage from a leaky toilet. They used a moisture meter to determine the extent of the damage and offered suggestions for us to mitigate it ourselves. Lucky for us the damage was negligible and did not require any costly repairs. I would certainly use Servpro again!

Ja
Review №31

I’ve dealt with water damage in the past and these guys are the best at what they do and we’re so easy to work with!

Co
Review №32

10/10

Information
80 Photos
32 Comments
4.9 Rating
  • Address:11834 NE 112th St, Kirkland, WA 98033, United States
  • Site:https://www.servprokirkland.com/?utm_source=gmb&utm_medium=organic&utm_campaign=Qiigo
  • Phone:+1 425-820-0080
Categories
  • Water damage restoration service
  • Asbestos testing service
  • Building restoration service
  • Carpet cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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