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Croach Pest Control
12525 131st Ct NE, Kirkland, WA 98034, United States
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Pa
Review №1

Love working with CROACH Pest Control Clayton is a wonderful technician and always is prompt and courteous. Clayton takes great care of servicing our pest control needs! We highly recommend.

Si
Review №2

Recently we had a rodent issue and contacted some companies but they could not locate the correct position or had no idea of what exact animal it was. I decided to try Croach since they offer free inspection. Cassie came on time and found the possible entrances which I was convinced. She set up the traps which caught rodents the next day and sealed off entrances. She is so patient to answer all my questions and responsive to my messages even during none business hours. She is careful and very professional on the job. I am very grateful.

Ra
Review №3

We have been using Croach since we moved into our home about 6 years ago. They come out quarterly to do their normal thing and always show up when they say theyre going to. Additionally, weve had to call them several times in between our regular service (once for wasps, once for ants in our house, once for mice in our garage) and they have always been able to come out quickly and fixed our issue to our satisfaction.After having the same technician for several years (he has left the company), today was our first experience with CJ. He was friendly, listened to our needs, and was able to complete the work quickly and efficiently! Thanks CJ!

na
Review №4

AngelGT, a member of the Croach Team, conducted a thorough analysis of my house last week to seek out entry points for rodents, which had recently appeared. This week Angel returned and successfully sealed off all the holes. I am impressed by his professionalism and willingness to explain every step of the process. He is courteous and dedicated to his work and his company. I am very grateful.

Ka
Review №5

Our technician, Josh, was on time and very courteous. We have had a problem with ants in the house this time every year and he knew how to take care of them without the materials used being toxic to our dog. Thank you Josh!

De
Review №6

Weve been using Croach for years now and my husband and I are very happy with the service they provide. Today, David came out and treated the outside and inside the garage for seasonal spiders. He made sure to advise us not to let our dog out for about an hour. He also made sure to ask if there was anything else we needed. Really appreciate the good job he did and the professionalism!

Po
Review №7

David Saga with Croach is the best. Very professional and attentive to details. Explained every step he was performing and did a great job. Friendly and nice to talk to. I feel we are in good hands when it comes to pest control. Grateful for the service!

Zi
Review №8

Cost $350 to remove a wasp nest, but the wasps are still flying around after 1 week. Called them and they said I need to pay another $350 to get nest fully removed.

Ma
Review №9

Cassie from Croach is as good as it gets when it comes to analyzing your house and finding the areas that mice and/or squirrels might find entry. Over the years I’ve dealt with several different professional pest workers, she is by far in a league of her own (THE BEST). She is so thorough that the rodents don’t have a chance. When she finds an opening, she seals it up, and game over. She is AMAZING at her craft and extremely knowledgeable. Also, her friendliness and customer service are top notch. Thank you Cassie!

ma
Review №10

David did an awesome job performing our quarterly service. He was super friendly and knowledgeable. I really liked that he notified us when he arrived and before he left to ensure he addressed all our concerns.

La
Review №11

BE SURE TO READ THEIR CONTRACT! Massive cancellation fee!After receiving two scheduled services from Croach, our pest problem was not resolved. The ants returned in no time at all, for which they had some excuse about disturbing their nest or whatever. We decided that we dont have room in our budget for quarterly services THAT ARENT EFFECTIVE, so we decided to cancel. They informed me that there would be a $220 cancellation fee. As a person who is unemployed due to Covid, this was not a nice surprise, though I should have read the contract more carefully. You are not paying for 5 isolated services in a calendar year, you are paying for a full calendar year, broken up into 5 services, and they will get that money from you somehow. Crazy, being that their services wasnt even effective. The woman on the phone who helped me cancel was condescending and made tasteless implications about my unemployment status. I do not recommend this company. Ill buy some insect treatment and traps at the hardware store instead, being that thats all they used anyhow.

Mi
Review №12

Actual service at my home was fine, used them for approximately 2 years. I had to cancel my service because of other issues. Called customer service and canceled and asked for final bill to be mailed. Two days later recieved a voicemail asking to pay balance over the phone. Fine, whatever. I did that a day or two later.Final bill arrives in the mail with a threat of taking me to collections if my bill isnt paid promptly.Thats not how you treat customers who are always prompt in paying their bills.

Ke
Review №13

Trevor came to my house and knocked down a wasp nest that absolutely massive. He was very pleasant to be around and very knowledgeable. I would highly recommend using Croach if you have any issues and want someone professional that gets the work done.

Kr
Review №14

Choose another company. I cancelled with them, paid the penalty, which they tax you on. They put out rodent traps which YOU must take care of. If you have a pest issue between services YOU must contact them(they dont do between service follow-ups). No interior services were offered. And I do better spraying with HomeDefense and Tempo.If you call their billing office, a gal answers and offers to help, gets all your info and then says she needs to transfer you that she cant help. However I did get my eves swept once....Choose Pointe!!!

Ga
Review №15

I called Croach to come back out since my last quarterly treatment because I was seeing spiders in the garage and a wasp nest starting to appear in the peak of my roof line. Within two days Randy came out and took great care of things!Randy got here on time and quickly assessed what needed to be done. He was not only very personable but also a true professional! He set me right at ease with his knowledge and its evident that he really enjoys what he does. I cant think of a better combination of qualities to look for in someone who comes to my house to do work. He truly treated it just like his own house!I am on the Board of my HOA and have recommended Croach to several homeowners already but after today I am even more convinced that this is a great company and will make sure that everyone knows about you!Thank you very much!

Le
Review №16

Weve been clients for many years now and have never had a problem with Croach, which is remarkable in itself, given how variable home service companies can be. Weve been very pleased with their technicians, phone scheduling, billing, and customer service. Living as we do next to a ravine, weve had occasional concerns over the years that they have been consistently knowledgeable about; whatever remedies theyve recommended have always worked to our satisfaction. Trevor was our technician today and he exemplifies what we like about Croach service: punctual, friendly, courteous, knowledgeable and hardworking. Thank you!

je
Review №17

The rat bait stations are set up and filled but the company doesnt return on our agreed upon follow up then the rats return. Im tired of calling them to return to refill them. It is a consistent problem ..I had service in early August and the told me the traps would be filled every 30 days...still waiting. Im done. i can figure it out myself...

Ch
Review №18

We are so happy with the service of Croach. After moving into our brand new home we noticed some unwanted critters. I met with John and he explained about Croach service. John is friendly, professional and efficient. He completed the treatment with excellence and in record time. Our new home is more livable because of you. Thank you John for a job well done!

Ka
Review №19

David did a very thorough job, he was very professional, and did a wonderful job explaining what he was doing and why.

An
Review №20

Nicholas and his team came out to treat my home today and did a superior job. Before Croach starting coming to treat my house back in September I had spiders galore and several wasps nests. I have had no signs of spiders or wasps since the followup treatment after the first appointment. I love knowing my daughter and fur babies dont have to worry about wasps :)

Ch
Review №21

We had Michael Larson come today from Croach. Michael was so professional. I asked him to look at a very large ant hill and he knew which kind of ants they were and what to do. Thankfully they werent carpenter ants but he knew what to do. I was very impressed and want to let Croach know. I have tried to post before regarding other wonderful technicians but couldnt log on, but it worked today. Great job Michael.Cheryl Springer

Ni
Review №22

The technician did above and beyond to find the problem.

Je
Review №23

Carl was absolutely amazing! He came out at the last minute to redo our initial service. And again he was amazing!. He was very informative and explained to us what he was doing at every point of the process. He was very knowledgeable, polite and personable, answering all the questions that we had along the way. Hes a great asset to your company! I would love for him to be our regular service tech but as I understand he recently got a (well deserved) promotion which Im very happy for him. But he restored our faith in your company and we will continue using Croach in the future. Again you have a real asset there with Carl!

Au
Review №24

The salesman and the technician were second to none. They were both extremely professional, happy and proud of what they do. I would absolutely recommend this team and this company Great job!

De
Review №25

Trevor was my tech today and was a pleasure to work with. He was quick pleasant and efficient. It was nice to here he would be our guy in the future.

El
Review №26

Michael Larson did a great job he listened to my pests concerns and explained what was necessary to do. We also enjoyed listening to him sing while he did his job. He seems like he enjoys his job.

Al
Review №27

I have been using Croach over a year now to control pest at my place, and it has been a great pleasure working with them. Nowadays, its not easy to find people doing their job right, and Croach does that. Randy was the technician today to treat my place and he was very thorough and went over every corner of my place and treated for pest and mice. Thank you Randy, thank you Croach.

Al
Review №28

Randy has been a great service technician. He is personable, knowledgeable about pest control and he obviously cares about the work that he does. He spent extra time educating me and was very thorough in his treatment. I was having an issue with ants but knew that my service was coming up. I was out when Randy came over (I later saw him remotely on my camera). I ran into him at the gas station the next day. He kindly took time out of his day to give me ant traps and talk to me about scheduling an interior treatment. I will absolutely refer him and Croach to all my friends.

Sh
Review №29

Carl provided valuable information throughout the visit. Demonstrated confidence in is ability to deliver clear and concise information and welcomed my questions as he worked inside and outside the house. No live bugs have been spotted since. Wholeheartedly recommend Crouch Pest Control.

KE
Review №30

So far, very pleased with the service provided by Croach. Yes, they came by in the afternoon and gave their sales pitch. Yes, they wanted to schedule right away and wanted payment info upfront. However, as they were going through the garage, etc, a HUGE Hobo spider and a possible Brown Widow were identified. Additionally, a large Hobo spider nest and eggs were found. So, an appointment was scheduled for the next day. The technicians arrived promptly and introduced themselves. They were courteous and professional. They were done in approximately one hour. The ONLY complaint I can lodge is that they forgot to close one of our backyard gates. Luckily, none of our dogs got out. I would, and will, recommend them to others.

El
Review №31

The staff have been very professional, personable, and able to answer my questions. Scheduling has been quick, flexible and easy. And theyve come promptly. My service has been more preventive than extermination, but I have noticed fewer spiders since they started treatments.

Ga
Review №32

I want to take this opportunity to express my gratitude for the exemplary service provided by Croach. After inspecting our home, Trevor Hopkins, Pest Specialist, showed us, precisely, the issues we faced. Over 400 spiders nests were in the eves of our home. Were looking at Brown Recluse, Hobo, and other creepy, crawly, and downright scary spiders. He quickly assured us the process to eliminate these and other pests would be painless financially, and, conveniently, and, without health risks. Within an hour of signing the contract with Trevor, Jason Anderson, Service Manger with Croach, arrived with a Technician, and explained, as Trevor did, the services they were going to perform. They were thorough, focused, and incredibly cognizant of our level of comfort while in our home. The job was finished with such efficiency, I couldnt have been more impressed...unless you want to include the manner in which Jason performed his tasks. Any mother would be proud of this young mans forthright and polite nature. Thank you for the peace of mind your service gives me, and, thank you for sending Jason Anderson. He is a very impressive young man, whose integrity will take him, and Croach, very far.

Je
Review №33

Originally this was a 1 star review. After a few back and forth phone calls and e-mails, I was able to connect with Raquel who did an amazing job listening to my problem and treating me like a valued customer. Id highly recommend working with her for any issues you encounter.

Mi
Review №34

They did a through service for our spiders and probably got rid of 20+wasp nests on my home. Very professional and thorough with their service. Their customer service has always been great as well. Highly recommend this company.

Su
Review №35

I always get good service. In between a regularly scheduled appointment the wasps were getting really busy I called and they were out here the next day at no charge to me. Very thorough very polite and full of information

Ja
Review №36

Always on time and do what they say.We had a lot of problems with ants and that is all gone and its peace-of-mind just to know its taken care of

To
Review №37

Have had very good customer service. If more needs to be done, they will come back out. Also, they are willing to do inside and outside work.Highly recommend 😀

Go
Review №38

They did a great job here in Orofino, ID. for us. Austin was very courteous and informative about the product, protection, lack of dangerous chemicals and such. He worked hard to cover all the areas of the property that were covered under the spray schedule and more. The product works great and I can see the results all around with the dead bugs on their backs. Good Job! Croach.

Em
Review №39

Chandler Sebring is very professional and thorough. He is very knowledgeable & proficient in his job. I would request him to be the technician on our quarterly appointments if its possible. Thank you

Ji
Review №40

I have had good service so far from Croach, just started with them a month ago. The service people that come to the house are very nice and I think the price is reasonable. I would recommend using their services. I give them a 4 star only because I have not used them very long, Im sure theyll get to 5 star.

MJ
Review №41

CHANE my Croach technician was personable, thorough, accommodating and friendly. Im glad he found two bait stations that had been abandoned and he filled them and put them back to use. I appreciate your technicians, I hope to see Chane on my next pest control visit.Thanks Chane.

An
Review №42

We just had our initial service completed at our new home and the service was Class A. Every tech we encounter was always clean and well dressed, spoke clearly when explaining the processes. The company is great at offering promotional service and following through with commitments. Our recommendations is to call Croach before the other for fast, friendly, safe, and a commitment to excellence company.

Ma
Review №43

Have been very pleased with everyone Ive dealt with regarding my pest situation. Jeremy, Anthony and Stephen were knowledgeable, informative and helpful. They each did what they were supposed to, when they were expected to do it and with very satisfactory results. Thank you.

Tr
Review №44

The representative who came by the house, actually took the time to inspect and show me items that needed attention (wasps nests) that I had not previously seen. They also didnt just show me an info sheet of pests and say, have you seen these around? They were thorough, both inside and out and answered any/all of my questions. We have them coming out on a quarterly basis for pests.

Ro
Review №45

The Products Work and Veteran Discount! They are very thorough and have done a great job over the past two years. Occasional scheduling quirks have been the only issue. Ive had other pest services in the past and they seemed superficial and always wanted extra. This company is better priced and better service!

Ad
Review №46

Croach has been fantastic in resolving our bug issues at our home. We had a very bad bald-faced hornet problem and the technician spent a lot of time and was persistent in making sure they were taken care of. Their team was very polite and courteous and I am glad to have found them.

J
Review №47

Weve been using this company for about a year, at first I was hesitant and didnt really feel like I needed the type of services they provided, but I couldnt have been more incorrect. Weve been very happy with the services provided. The technicians are really in top of addressing issues and concerns, and answering any questions we might have about treatments. We have contacted them with questions and they have always responded very timely, which is important to me. I feel that this company goes above and beyond and I would highly recommend them.

Da
Review №48

Just started to use Croach pest services on my new home. So far they have been great and no pests. Thanks guys for the e-mail updates..

Vi
Review №49

Efficient and detailed service for our initial month. We have quarterly follow-ups for the next 11 months. Looking forward to no ants and spiders. Sugar ants were a daily battle until they treated. Pet and kid friendly products. So far so good.

Ci
Review №50

We’ve been using Croach for almost a year now. Significant decrease in creepy crawlers around our house. Johnny came today for our monthly service. Super efficient and courteous.

dl
Review №51

[Rodent service call] The service specialist Jesse Weaver was excellent -- very thorough, professional, courteous, and pleasant. He arrived on time, expertly answered all of my questions regarding rodents and questions about the different measures and pest control devices that Croach put in place to safeguard against rodents (e.g. crawl space traps, exterior bait stations, etc.). I have been using Croach for 5+ years, and have always found their service to be very good for the fair service fees they charge.

Ni
Review №52

Seems to be working well. My neighbor saw the Croach vehicle at my house and thought we had cockroaches so he was concerned. I dont have roaches, I just dont like spiders and bugs. Service has been good, they have good follow up to ensure quality of service.

Me
Review №53

I was pleased with the initial service done by Eli. He seemed professional, worked quickly, and apparently did well. I am happy with how clean the house looks under the eaves and around the front door!

Li
Review №54

Always on time, very courteous. Always available to answer any question to my satisfaction. They come and even clean all the websites off the eves. Very happy with Croach and my pal Eli!!

Li
Review №55

I called for a quote and received a response right away. The tech came out, evaluated, and serviced my home the same day. Excellent customer service, easy bill pay and a wonderful guarantee.

Ju
Review №56

We are very pleased with Croach service. The work was estimated clearly, done on the proposed schedule, and no mess was left. We now have a clean, pest-free crawl space.

Ro
Review №57

The service people have been very professional, attentive, and respectful of my home and pets. They have responded to call backs when I notice issues that need resolved, and have always followed up to ensure I was happy with the level of service. The only reason they didnt get the fifth star was because this past summer I had an issue with some stubborn bees hiding in my siding on the second floor. They made multiple service calls to rectify the problem (at not additional cost), but it took extra scheduling and effort because the first two times they arrived for the problem, they did not have the proper ladders and equipment. However, they did bring the correct equipment on the third try, and were always pleasant and professional.

Ch
Review №58

Just had Croach Pest come out to spray and set traps around our home. They truly go the extra mile with customer service. I highly recommend them to anyone. Thanks for a great job Croach

Ji
Review №59

Michael came to the house a few days ago and did a completely thorough job of trying to get on top of our ant situation. He gave me several tips and thoughts on how the problem got to such an extreme point. He said he found large quantities of ants around the perimeter of the house. He treated these aggressively. About two days after he had been here we found hundreds of ants in our upstairs bathroom. Upon his suggestion, I have contacted our gardener to pull ivy and vinca away from the out side of our house. Thank you for sending such a conscientious person to help us with this problem.

Sh
Review №60

I am highly disappointed with this company. I signed up for pest control services with Croach back in 2016. I signed up for monthly services which were meant to run $60 a month. Great! I had then basically stopped paying attention to the bill as this was (what I thought) a simple fee for simple service. As time went on, the techs who would visit my home would leave debris all over my yard, driveway and walk ways. So I started shopping for another company. I found one and then immediately called Croach to cancel my service. Months later I am being billed for services that I did not authorize which took place after I cancelled my account with Croach. Upon numerous phone conversations with this company I was told that they have “no record of my cancellation and they would research and get back to me”. Which is complete and utter BS. If you are considering hiring Croach, I would recommend that you maintain a written record of all conversations with this company as I did not. Now I am having to pay for services that I never wanted. I caution any home owner looking to use Croach services.

Tr
Review №61

I feel like I have an insect shield around my house. Its nice to go outside and not be bombarded. I highly recommend their prompt and friendly service.

Th
Review №62

They are very pleasant on the phone and in person. Quick to respond to requests. We would recommend Croach to our friends.

Pa
Review №63

Croach was recommended to me by a friend. I have not been disappointed. I receive a quarterly service around the outside of my home. There is a bit of a rodent problem. They have gone the extra mile at no extra charge to assist me in controlling the population. Much appreciated.

El
Review №64

A man claiming to be from this company came by our home twice yesterday. first in the mid afternoon but nobody was home (we have him recorded on our camera) and then again during dinner. he was rain soaked and had no literature or business card with him. we felt bad because he was drenched but found it very odd that he would be going door to door without any material to explain their services. tried calling the company several times today just to see if that man actually works for them, but nobody answered. i am suspicious of these people and will definitely not do business with them.

Mi
Review №65

Its what I expected. Techs are very nice. They are always on time and call when their on their way to your house.

Ja
Review №66

Kyle was very professional, personable, and answered my questions I had. He arrived on time and very efficient.

Ch
Review №67

The business is family oriented very professional addresses all concerns timely!!! No complaints at all! They are taking care of our new home making safe for our children.

Br
Review №68

They were professional, efficient and quick. They cured our flea problem in our garage. For six weeks we did everything, still we had fleas. Thats in the past. They also set rodent traps, treated the crawl space and around the house. Very satisfied!

Va
Review №69

The technicians were professional, friendly, and did a great job explaining what they were doing today and what I should expect on the next visit. They were very thorough. I am very pleased with the service, thank you very much!

La
Review №70

Ive had this service for several months now and the experience with them is spotty at best. They have wonderful service people and terrible service people, but the real problem seems to be in the office.I called to complain about a service person telling me off when he arrived without the equipment to do the job and after 2 PM when the appointment was scheduled for the morning. He was unprepared and rude. OK seems and easy fix. He refused to leave the front of my home. I called the office and talked Matthew in the office, Matthew asked if I could just let cranky tech do the service. This was after I had spoken to Matthew to complain that the technician had told me off. I said I was concerned about what kind of service he would provide given we had a disagreement and the tech seemed woefully unprepared. Matthew said they would send someone by to check up on the work. They didnt. He also said I wouldnt have to deal with that tech again. Ok. Im a patient person and regretting that now.Just a few minutes ago and a week later Matthew called to ask it I would still allow the tech who had told me off when I complained he was late and unprepared (no ladder I had to get mine out for him) Still service my account. I was shocked. It didnt sound like Matthew would take NO for an answer. Angry I said OK and Im going to decide whether or not to cancel my contract altogether.They are cheap but you pay in a dozen different ways. Not impressed. Strongly suggest you use a different provider or expect to upsaled and get poor service if you dont pay through the nose.

Ni
Review №71

Their staff is amazing! So courteous and friendly! I had ants in my bathroom and after just one treatment they are gone! It was raining the day they came out and so they sent another person the next day! He even sprayed the places in the house that the other guy couldnt go due to my dogs being locked in that room because of the rain! Highly recommend

Tr
Review №72

Austin was informative about the services for Croach when he was convincing me to use their services. The business seems organized and friendly ☺

Ri
Review №73

Very knowledgeable, kind, professional. The exact Traits that I look for when hiring to represent my company.

An
Review №74

They have done an excellent job over the past month keeping the bugs at bay at our house. They are happy to come out repeatedly if necessary to remediate pest issues. We have never received anything but excellent and professional service.

Li
Review №75

I missed my appointment that day they did out door only but l called them they came other they finished my garage and deck.thank you came another trip for me.

St
Review №76

Trevor came out to my house to do the monthly pest control. He was new for us, recently trained. I filled him in on our recent mice infestation that weve been fighting a while now. Long story short, the Croach team came out and tried to take care of the problem, we paid lots of money for new insulation, for them to kill and clean up the mess, etc. and a whole area was forgotten about. The mice were still running around in our crawl spaces and who else knows where. I was very dissatisfied with their work. Trevor came and really tried to make things right by checking on the mice traps, taking away the dead mice, cleaning up anything and really trying to find the point of entry. As soon as Trevor left, I did get a call from Croachs office and we are getting someone back out to help again. Trevor really did go above and beyond to make sure as a customer my needs were being met!

Er
Review №77

Just wanted to say thanks - the exterminators at PestFree know their stuff and took the time to answer all my questions and were both knowledgeable and helpful. I was especially impressed with the focus on environmentally friendly solutions and pet-safe application. Thanks guys!

Ki
Review №78

Ive only seen one dead spider and have seen several alive spiders next to the house and new spider webs outside. I was concerned with how quickly the technician completed the spraying. Now with what Im seeing, it makes sense.

Di
Review №79

Croach representative came on time. He did a very detailed inspection of our house, garage, eaves and yard. Treated all the nooks and crannies where insects and other pests hide. I was very happy with his work and would recommend Croach to anyone who is looking for someone to handle pest control.

Te
Review №80

Such nice people to work with. Very professional team. would definitely recommend.

Pe
Review №81

Dont use this companys service. Read the reviews about this business in BBB or elsewhere. You will know that this business truly is. Be aware of their door-to-door sales, because they lie and use tactics to trap you in an expensive agreement. That costs me $500 eventually to learn this lesson, that never believe those door-to-door sale person and signing any document with them is stupid. The sale told me they would do an initial treatment, and come back to check the results in 30-45 days. They use the language to make you feel this revisit is part of the initial service. But the truth is they would charge you $129 plus taxes for that revisit. I knew this when I received the bill. But actually I didnt see any people around at the claimed service day, and received no notice for their revisit prior to that day. The worse part is I found more and more spiders and cobwebs inside my house and garage after their two consecutive treatments in one month. My house is a brand new building of only several months age. We didnt see spiders in the house before their treatment, but spotted some webs around the house. Try to call them for this issue, and just found I can never reach a real person during their business hours. What you can do is leaving a message and waiting for someone call back in the following several days. if you unfortunately missed that call, no second attempt would be made and you have to call them again, leave a message, wait for their call back patiently and wish you are not busy when they call. I decided to cancel the service and just found I have to pay 75% of the remaining full service or $200 for early-termination. An expensive lesson: say no to those soliciting person and never sign a document before you fully know what it is.

DD
Review №82

Have used Croach for over a year. They are always on time and are very thorough, we can always depend on them! We appreciate the expertise and friendliness they have shown! Very fair on their price point! Thank you!

Iz
Review №83

If your looking for a company with know-how, expertise, professionalism, great customer service and a genuine heart for the customer, then you need not look any further than Croach. I am quite pleased with their service and will continue to use them. In todays marketplace it seems customer service has been put on the back burner, but for Croach it seems to be a lifestyle. Look no further, you have found what you have been looking for!

An
Review №84

James and Tyson are stellar representatives of this company. They came out promptly and performed the services described in knowledgeable and courteous fashion. Id recommend them to anyone!

Ju
Review №85

Wonderful service, very knowledgable service technicians, and they get the job done. Cooper Brown knows his stuff and explained everything I needed to know about Carpenter Ants and Wasps.

De
Review №86

Again, our Technician was here promptly at 8AM and serviced our home quickly and efficiently! Thank you and see you again in two months!

Sa
Review №87

There was some difference in what was promised and delivered. The technicians should do more thorough job and pay attention to detail. I still see few spider webs after the service. Rest of the service was fine.

Ma
Review №88

Techs are polite and informative. Results are excellent. No more ants and no more mice. Would highly recommend this company!

Ry
Review №89

I am only leaving one star because they will not let me leave a lower rating. I signed up for a years service with them I completed that service and then when I spoke with them on the phone I said I no longer want to receive their services. I choose not to continue because I did not receive the service I was promised when I signed up. They had promised to help me fix some issues I was having involving bird getting into my attic, which they never delivered on. That is not the reason they are getting a low score they are getting a low score for what followed when I asked to not receive their services anymore. Once I requested to end my service they sent someone out and charged me for it. I then made repeated calls to try and speak with someone and it took 9 phone calls just to get someone to pick up during their normal business hours, this is not acceptable. On top of that the lady who helped me new nothing and was going to have an account manager call me back, which never happened. I have since tried contacting them a few more times getting told there is nothing they can do and they will have an account manager call me back, this has yet to happened. Now I have been contacted by a collection agency which I have explained the situation to which I will probably end up having to pay to avoid and credit issues. Needless to say I would not recommend this company if you do not believe me just try calling their office or check their BBB reviews, I am not the first person they have done this to.

Sh
Review №90

We love this company! We didnt realize what a nasty bug problem we had - but when Croach came by and talked to us about how they could help we were relieved. Kiowa got us set up on a bug service and was super knowledgable and really low-pressure and friendly. Kevin came out and did our first service and he was great! He was thorough and friendly. He was great with our dog and made sure to explain everything he was doing. We feel really confident recommending this company!

Te
Review №91

Croachs employees are always professional, helpful, and kind. They use great products. I recommend them all the time to others!

Bu
Review №92

I had a great experience with Croach. In June I needed a termite inspection done to refinance my house. Blake Miner came out on a Saturday to do it so I could have the report to the finance company by Monday morning. He was thorough with the inspection and very efficient at what he does. He recommended of some repairs that could be done to help prevent some rodent and pest issues in the future. I appreciate the quick response for the inspection it let me do my closing on time.Thank YouBuddy Thompson

Al
Review №93

They showed up on time and they exceeded my expectations on service. They didnt push unnecessary services on me, and the price is extremely reasonable. They cleaned all the cobwebs, even on the second story. I am very, very happy with the service.

Da
Review №94

We have had Croach Services for over a year now. At first I was skeptical that they could deliver on their product getting spiders and other insects, etc out of the house and garage. After the first treatment we saw an immediate difference. They even set out traps to catch mice that have been around the house. If we ever have needed additional service between quarterly services, I call and within a few days, the technician comes out to take care of any concerns at no additional cost. My wife has been so happy with the service results. Happy wife means a happy me. Thank you Croach Services.

Pa
Review №95

We are new to the area. We have found Croach services to be attentive to our specific need, informative, efficient, professional. Staff is pleasant. Highly recommend.

St
Review №96

Did clean the garage of old webs but did not do a thorough job. I noticed quit a bit of spider webs that were easy to spot had they walked all the way around. They did also put down sticky traps all around inside the garage.

Ro
Review №97

Highly Recommend Croach! Answered all of my questions, and did an awesome job of removing all the wasp nests from my property. Croach is very reasonably priced!

Na
Review №98

The owner was knowledgeable and open about practices and policies. Was aslo willing to work with us on issues. The scheduling was convenient for us. The technician was friendly and very capable, explained what he was doing and did a thorough job. So far very happy with the experience with Croach.

Ta
Review №99

Dont do it. Though these guys are polite and all they sprayed so much poison on the eaves that it dripped into all of my berries and veggies. I was speaking with their manager and all they were willing to do is mot charge me for the next service. I told them thats not acceptable and I havent heart from them since even though I made attempts.

Ra
Review №100

Knowledgeable, fast, and friendly. Cant really go wrong! Make sure you understand the contract that youre signing though otherwise you may be in for a rude awakening.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:12525 131st Ct NE, Kirkland, WA 98034, United States
  • Site:https://croach.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing-kirkland
  • Phone:+1 425-202-7890
Categories
  • Pest control service
  • Bird control service
  • Insulation contractor
Working hours
  • Monday:9am–2pm
  • Tuesday:Closed
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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