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Kirkland Autoworks
11919 120th Ave NE #C, Kirkland, WA 98034, United States
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Gi
Review №1

Although my A/C issues were not resolved my experience with Cam at Kirkland Autoworks was extremely pleasant and I felt they really gave it a full hearted effort in trying to resolve my issue(s). I took my car there two separate times and both times the service was excellent. Highly recommend Cam and their staff. Thank you for a pleasant and honest experience Cam! You are appreciated!

Jo
Review №2

The expert mechanics at Autoworks have always been very honest with me, given me reasonable and accurate estimates for the work they did, and their work holds up very well. Ive taken newer and older cars to them and theyve fixed them all. When your check engine light goes on, head over to them and find out whats wrong.

D
Review №3

We are impressed with the quality of work on all of our vehicles. Kirkland Autoworks has complete repairs on any year or vehicle brand. There prices are very good based on the excellent quality of workmanship.We have always been pleased with the professional work. They are complete and the vehicle is operational and safe to drive.The location is clean and accessible. Scheduling the vehicle for repair is easy- website.Thank you Kirkland Autoworks for all of the repairs you have completed on our vehicles!

Su
Review №4

Kirkland Autoworks was referred to me by co-workers and recently my tire center. Upon my initial phone call to schedule my car for a brake inspection I was greeted with a friendly, professional representative. I was immediately put at ease, when I was assured they would provide me a complimentary inspection.Upon meeting, Spencer the owner I knew I had found the perfect place to take my car, should I require service of any kind. When you know, that you know, that you know, that you are in trusted and honest hands-you don’t need to go anywhere else, which was exactly what three other people told me! Thanks Kirkland Autoworks!

Je
Review №5

I dropped my mess of a Jeep off to these guys full well knowing what I was dropping in their laps. When I say mess, I mean it. My Jeep is taped together, glued, Zip tied, you name it. They took the project on anyways (which I’m sure they regretted a few times), they communicated honestly with me every step of the way, and were very prompt when getting back to me with any of my questions… or their concerns. They ended up needing to do quite a bit more work than anticipated, but did it all with care, respect, and a few sarcastic quips, which I love. Jeep is back up and running and it did not cost me my entire savings to get it there. I highly recommend them to anyone in the market for car repairs, and I highly don’t recommend anyone to buy a Jeep.

Do
Review №6

They are incredibly helpful. Cam checked out my car and gave me a complete breakdown of my options and whats going on. It was a very enjoyable experience and they are honest people.

li
Review №7

Amazing customer service and prices! Spencer is the best mechanic in the area. I’ve been ripped off by auto shops in the past but never at Kirkland Autoworks. I never hesitate to bring my car in for a service and recommend them to all my friends and family.

Zo
Review №8

Engine repair: Chronic oil leak, they fixed it on time and on budget. Awesome service... exceptional workmanship... Solid 5 stars! Highly recommended.

De
Review №9

I dont even live that close by, but Im coming here for any work I need done, period.Kirkland Autoworks was second to none. Needed to get some mechanical work done on my 04 Subaru Outback... so like not a new car with readily available parts by any means. They had the part in super fast and had the repair done the same day the car came in. Amazing stuff. Price was totally fair, very upfront about everything and super communicative.On top of all of that, they were incredibly accommodating--I had a bit of a strange situation because I was trying to get this diagnosed as part of a previous insurance claim from years ago as it appears the other shop had missed this damage. Kirkland Autoworks went above and beyond, sending my insurer photos and other documentation as necessary and very quickly. I also cant think this was the most lucrative repair theyve had to do, so I especially appreciate how helpful they were. Cant recommend enough.

Br
Review №10

I decided to give this shop a chance based on it being one of the most positively reviewed shops around.This is by far the best repair shop I’ve been to. Prices are competitive and the mechanics are honest and knowledgeable. They do the job right and don’t upsell you on things that you don’t need. I highly recommend coming here and I will personally be bringing my car back in the future.

Ke
Review №11

Have been a client for many years and just have new struts installed on my 2006 Honda. Spencer and team also solved an odd electrical problem. Absolutely fantastic as always! Thank you!

Ma
Review №12

Great service! Top notch.

Da
Review №13

I cant speak highly enough about Kirkland Autoworks! It is hands down the best car mechanic experience I have ever had. They are professional and truly give the feel of being honest and running a shop with integrity. Not only that but the price was fair and the service was done quickly. This is the place to go for your repairs. You will not be disappointed!

Ch
Review №14

This was the best auto repair experience I have ever had. Getting a quote for the work and scheduling an appointment was a breeze. The appointment is actually when they need your car to begin the work. This means your car does not sit in their parking lot for days before they actually fix it. The best part about the whole experience was just how simple and straightforward the entire experience was. Thank you!

An
Review №15

Very professional and informative, honest job at an honest price.

LE
Review №16

HONEST, TOLD ME/US WHAT WAS NEEDED, AND NOT EXPLAINED IN DETAIL EVERYTHING, VERY PERSONABLE, HONEST !!! THANKS KAM.

Pa
Review №17

Best shop around. I choose my car mechanic the same way I choose my doctors. My vehicle is in tip top shape. Ive been a customer for over five years now. Hoping to get an appointment for the morning.

Jo
Review №18

Honest and reliable shop that does quality work at reasonable prices. Highly recommend. AAA+++

Pe
Review №19

Honest, straightforward auto repair. Ive been using these folks for awhile now. Replaced brakes and CV axles for a good price. Awesome!!

Ia
Review №20

It’s really hard these days to trust online reviews, it’s very easy for these companies to inflate their rating with agencies that will leave fake good reviews. I am a real customer who did a lot of research before choosing a mechanic, and they exceeded my expectations in every way. Needed all 4 brakes serviced, pads and rotors, and they completed the job in 2 hours at a very competitive price. I know shops that would attempt to wayyy overcharge for a service like this and prey on people with less knowledge about cars like myself. I can’t recommend this shop enough.

Sa
Review №21

Great shops with great staff. They have done lots of work on our cars and will for as long as they are in business. Spencer is a fantastic owner who really cares about his customers and the work he does.

Si
Review №22

This is the mechanic you wish you would have!! Very experienced, kind, honest people - their oil change is very fairly priced. Ive been going there for two years now and never had any complains. Really hesitant to leave this review because I know Ill have more competition booking appointments😝, but they deserve it.

Ma
Review №23

Great service!

Ha
Review №24

Spencer is absolutely wonderful at his job, which is running the whole place. He made sure that my car was taken car of, the parts were ordered in a timely manner and kept me in the loop the entire time throughout the process. He even went the extra mile by calming my mother about our insurance claim and contacted my insurance himself. So helpful and kind. I would highly recommend Kirkland Autoworks to anyone and everyone.

Br
Review №25

They are honest and do quality work. Would definitely recommend

Da
Review №26

These guys are awesome! Straight up, no BS. They dont sell you what you dont need. The owner Spencer is great. A total family man and loves our community. Highly recommend. (Ive got an 08 Nissan Pathfinder).

M
Review №27

Excellent service! Sometimes theyre pretty booked but worth it. Best price in town.

Ar
Review №28

Spencer is an honest hard working mechanic, thats very hard to find! A friend recommended him to me and he got me in quickly, everything done in a few hours at a very reasonable price. He is my new mechanic!

Av
Review №29

I have been here for replacing my car battery. Quick and great service.

Ih
Review №30

Family members and I have gone here for car issues. Extremely honest and very good pricing. If youre worried that youre going to be taken advantage of at some other shop, go to this place. I recommend this place to friends.

N
Review №31

If you ever need to go anywhere about your car, these are the people. They are so honest and friendly. The loaded up my car for an alignment came out shortly after and told me I didnt need it. Gave me the keys and told me to have a good day.

va
Review №32

Great service without any frills.My car was worked on as soon as I brought it in. Was in & out in less than 45 mins.Update from 2021: My car has been serviced here since 1.5 yrs now. Work is top quality and the shop is very honest. They do not upsell you, they do the precise amount of work required and if they find something that needs to be done the next time, they will let you know. Still a 5 star review!

Ta
Review №33

They provide high quality service, are true professionals, and are very reasonably priced for the level of service you receive. Im an experienced mechanic, but can no longer do that type of work. Ive had indirect experience with them for the past few years, and was immediately impressed with their repair rather than replace approach with friends cars. Recently Ive had them perform major service on my vehicle and Im absolutely satisfied. If honesty and quality of treatment of both you and your vehicle are important, if you want a local shop worth building a relationship with, theyre my absolute top recommendation.

Gi
Review №34

Totally recommend. Kind, professional, easy to talk to. AND NO BULL. Will definitely go get all my auto work done here and my oil changes. I love being able to support small business when I can this is a great one to support.👍🏽

Sy
Review №35

Professional, trustworthy, and Prompt. Been there 3 or 4 times. Every time: good price, timely service and honest/professional advice is what I got. Highly recommend them.

Ja
Review №36

Honest, straightforward auto repair. Ive been using these folks for awhile now. Replaced brakes and CV axles for a good price.

Da
Review №37

Forget the rest, Kirkland Autoworks is the best - professional and very kind. If you are reading this review in hopes of finding a good fit between your family and an auto repair shop, please call them, then and visit. Our family made this decision and it has turned out perfect in every way. Five stars out of five.

La
Review №38

Spencer and his team are incredible! They had me in and out so quickly and were polite, friendly, honest, and professional. Ill be back for sure :)

Cl
Review №39

I love this place! They do amazing work for fair prices. I also love that they explain things in a way I can understand yet arent condescending.

Ja
Review №40

Spencer knows how to take care of the customer. Continual great service and communication for all my repairs, collision repair made it look great and is completely honest about pricing, doesnt over charge and gets the job done. These guys are great!

Ed
Review №41

Amazing service and honest price, however 4 stars for not letting you having your own oil. Mechanic Niel is very polite and honorable. Will always come here

Th
Review №42

The owner Spencer takes pride in what he does because hes consistently honest and always goes above and beyond. Ive had several cars aligned and hes always given me a heads up if theres any further complications and the appropriate method to proceed from there on. Always worth the long drive out to Kirkland!

Ke
Review №43

First visit will not repeat. I asked for scheduled maintenance on my 2016 Mazda CX5. Included oil change and tire rotation. No copy of safety or maintenance condition was offered. Noticed the low tire pressure light was on after I drove away. Tire rotation requires reset of pressure sensor. A pretty basic step missed.

Ky
Review №44

Prices are very good and always honest. Once had a problem with my AC and thought i would have to spend a few hundred dollars to get the compressor fixed. Turns out nothing was wrong with the compressor and there was just a loose screw. They could have easily went along with it and charged me the money for a compressor but instead only charged me a few bucks for the fix.

J
Review №45

Awesome local shop with great service and staff. Honest and exceptional work. Ive been taking personal and work vehicles to them for the past couple years and always leave satisfied.

Ro
Review №46

These guys are amazing! My mom went in because she had a small problem in her car but she didn’t know what it was, they fixed her gearbox and charged her $40 because they said it was an easy fix. I feel like someone else could’ve easily ripped her off. Recently I took my old Mercedes in. I worked with Christian each time. I have to say such amazing service! I had all of the lights on on the dash And something was burning out of the engine causing a lot of smoke. They fixed it for $125and everything else including lights and all the smaller things like brake lights etc. these guys are crazy good! I don’t have any other repairs needed right now but I’m looking to see if there is something we can take in to their shop to fix, simply because they are so amazing! Way better than any franchise dealer ship service department I’ve been into or any small auto repair shop.

Ja
Review №47

9.5 out of 10 because there is always room for improvement. I own a truck (1998 GMC Sierra) and a car (2001 Honda Accords coup). Both of my vehicles have survived because of Spencer at Kirkland Autoworks. He is fair, honest, and the most honorable aspect to his business is that he holds himself accountable and he will speak to you directly. He doesnt BS you. And he doesnt BS you into stuff you dont need. Im not sure how he stays in business with how reasonable and valued down his prices are other than pure reputation. This is the absolute best value still left in Kirkland.

Ya
Review №48

I went to an auto shop for my alignment and the guy there said I had to buy an additional $300 camber kit, but my car was never lowered to require a camber kit. After hearing about autoworks, I decided to try them out. They took my car, did the alignment and no camber kit was necessary. Excellent work Autoworks!

Vi
Review №49

I love this shop! I had a bunch of stuff going on with my car before coming in. I was reluctant to go anywhere by myself to see what was wrong because as a young women, most repairmen are intimidating, manipulative, and straight up rude. THAT IS NOT THE CASE HERE. These guys are so respectful, honest, and they know how to EXPLAIN EVERYTHING in normal words! If you are to get any work done, this is place to go!

Ma
Review №50

My go-to shop. Always does great work in a timely manner! Would highly suggest Kirkland Autoworks if you want the best deal for high quality work.

Ro
Review №51

Helpful, honest, reasonable, and great place to go for a consult or vehicle repair/maintenance.

je
Review №52

Great people and service! Wont be taking my cars anywhere else.

Ca
Review №53

They take great care of my car! The owner is so nice, solid work, honest, fair prices, and they go above and beyond 🤗

Ab
Review №54

My recently concluded oil change/service at another shop had resulted in a recommendation that I needed to have my starter battery replaced. Being a hybrid, this was a relatively expensive task with a quote of about $400.I went in to Kirkland Autoworks for a 2nd opinion on a recommendation from the folks at Costco. The gentleman (forgot to ask for his name) tested my battery and refused to replace it for me :)I would love to sell you a battery he said, but not today, today theres nothing wrong with your batteryNeedless to say I appreciate the honesty and would definitely go there the next time a need arises.

La
Review №55

If youre looking for a no-hassle mechanic that has fair prices, go talk to Spencer and his staff. They will take great care of you!

Sp
Review №56

Do the right things, and the right things will come. This is the philosophy of the owner of Kirkland Autoworks.Imagine how you feel when your car starts making that horrible noise that lets you know something has gone terribly, terribly wrong.You immediately ask all your friends if they know a reputable (and not too expensive) mechanic because you called the dealership and cant afford $2,000 to have the problem diagnosed and repaired (including the other stuff that your car is due to have replaced). A coworker recommends Kirkland Autoworks so you look them up and schedule an appointment for the next day to drop off your car. You end up taking your car over early because thats when the tow truck driver can take it over. Youre all set to take the bus over to meet the mechanic about your car, and he tells you that he already looked at your car and diagnosed the problem: it isnt as bad as you thought and he can make it safe for you to drive until you CAN afford to have it repaired.This was my story.They had diagnosed my cars issue, made it safe to drive, and changed the (overdue) oil and had it ready to pick up at my original appointment time. And because it took them no time to diagnose the issue (because they clearly know what theyre doing), he didnt charge me for the diagnostic. It cost me about $30 to have my oil changed. Safe, fast, ahead of schedule, and super nice! Thats what you can expect from these guys. When I get the money together to have the repairs done on my car, you can be sure this is where Ill go to have the repairs completed.Do the right things, and the right things will come. Its their philosophyand my experience with Kirkland Autoworks. Thanks guys!

yo
Review №57

Got a few stuck bolts when replacing my exhaust manifold and needed help. Emailed them Monday, received a quote in the afternoon, and got the car in Wednesday morning. They were fine with using my parts and got it done under the estimate.

ma
Review №58

Got my ford explorer alarm fixed here. Experienced Professionals in diagnosing the vehicle system issues.

Al
Review №59

My 1997 Jeep Grand Cherokee broke down within a few miles of Kirkland Autoworks. To save on the towing bill, I had the vehicle towed to their shop. They quickly diagnosed the problem (a busted radiator) and gave me a reasonable estimate for parts and labor. They completed the work as promised within the estimated timeframe. In addition, they found the source of a transmission fluid leak that I was having, and they offered to fix it for a very reasonable price. Overall, I was super pleased with the customer service, the cost, and the repair. I definitely recommend Kirkland Autoworks.

An
Review №60

Always very knowledgeable and very helpful. Also, they offer competitively priced services, including a $35 new auto buyers inspection.

Ad
Review №61

Very professional shop. Good experience

Li
Review №62

I trust these mechanics ( ! ). Hard workers, good at identifying problems, good at fixing them, and good prices

no
Review №63

Excellent and fast service. Spencer found best price and repair solution, providing complete description of what was required and time frame for completion, working with my schedule as well.

Ru
Review №64

Great service, thoughtfully designed lobby.

Da
Review №65

I have nothing but great things to say about this place. We take both of our vehicles here. Very professional, friendly, and honest. Thank you.

Ti
Review №66

Very knowledgeable and friendly, I love working with these guys.

Ab
Review №67

Pete was able to get me in super fast and was reasonably priced

Di
Review №68

Very clean, professional, on time and they changed my brunt out tail light at no charge

Id
Review №69

High quality service! Great.

Co
Review №70

Spencer and his team are fantastic. ⭐️

yo
Review №71

Put in my vehicle for rear axel and gasket replacement. Later in the day they called me and told me that brakes need to be changed because they wore out unevenly due to badly lubricated calipers. They offered me significant discount in labor since the labor overlaps with axel replacement. When break replacement usually costs 200~400, I only paid 115 extra. Gave me a good advice for future maintenance thats reasonable for the cars situation.

La
Review №72

Honest. Great work. Competitive prices.

Be
Review №73

I HAVE TO BE HONEST. At first I thought this place was GREAT. They accepted a bid from openbay on a 20K service. When we got it back something didnt feel right so we took it somewhere else and was told they did not do a slew of things that should have been done-so we take it back in, and sure enough they only preformed half the typical 20K service and we had to catch them in a lie to get them to finish it. Spencer said his computer system had been down and so they didn;t have any records to prove otherwise. THEN a year later we take my other car in for a break job. TWO WEEKS after I get it back the break sensors go off and ABS light and a ton of faults in the electrical system, so I take it back in-Spencer himself tell me, it has nothing to do with them and they need to look into it further. After my $200 break job they give me a $720 estimate to replace the wheel bearing that is going out, Spencer says You only have about a month left on it.To get a second opinion and a third I took it to Les Shwab AND then Cadillac of Bellevue who BOTH said there was NOTHING wrong with my wheel bearings. When I told them what Spencer said BOTH mechanics LAUGHED OUT LOUD and said, there is no time frame on a bearing its either good or it isnt and nothing is wrong with your wheels.TURNS OUT it was faulty sensors and had to do with electrical malfunctions and nothing to do with the $720 estimate he blatently MADE UP.On top of this, my coworker ALSO took her car there and AGAIN after a break job had 5 other issues after and was told it had nothing to do with them, yet she had zero issues with her BRAND NEW jeep that she bought 6 months ago. THESE GUYS ARE SCAMMERS. THEY FIX YOUR CAR AND THEN DO SOMETHING TO IT SO YOU NEED TO COME BACK, I AM SURE OF IT.BEWARE. DO NOT GO HERE.I WILL NEVER GO HERE AGAIN.iM ACTUALLY ANGRY i WORK ACROSS THE STREET BECAUSE NOW i HAVE TO SEE THESE SCUMBAGS ALL THE TIME.

Kr
Review №74

So appreciate the honest help navigating the needs of our car with the understanding that we are not made of money. Thank you for all you do!

Pa
Review №75

Only place I’ll take my car

mu
Review №76

Great place to bring your car for oil change and other car problem also nice people

Al
Review №77

Quick service, great value

Ru
Review №78

Awesome genuine owner and shop.

Da
Review №79

Wonderful customer service!

Je
Review №80

Very nice and helpful

Jo
Review №81

Excellent service!

Br
Review №82

Honest mechanics, what!

Information
10 Photos
82 Comments
4.9 Rating
  • Address:11919 120th Ave NE #C, Kirkland, WA 98034, United States
  • Site:http://kirklandautoworks.com/
  • Phone:+1 425-803-3332
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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