UPDATE: Even though we got the upgrade service is worse than ever.I called wondering why our internet service was soooo slow and no connections. The tech asked me to run the speed test and it was slow. He suggested I upgrade to a better connection for $5 more until they are able to upgrade our whole area with new technology. The very next day we had the upgraded connection. Good service!

Well we have been up a month in Golden Valley and we are loving this. I can do everything I want on the internet now at anytime of day also. We have had cable and if wind blows well so does its service. We went cell and to expensive and no better than cable. You guys rock. Thanks guys

They never got back to me. Promised a call yesterday. No call yesterday or today. This was after they left me a voice mail Tuesday that I returned. The gentleman said they would call back next day after they reexamined my address on the map

I submitted an information request on the web site, to see if the service was available in my area. After no response in 2 weeks Im not sure it would suit me with this level of service

This is the slowest internet I have ever had, we have been a customer for about 4years. I was trying to load a tv show on my Dish DVR and I couldnt. The error message said I didnt have enough bandwidth. While their customer service has been good (only reason Im rating it a 3), if this is the best they can do, I will switch to cable as soon as it is available in my neighborhood.

Called to get a quote on service. Started to give name and number and was informed not doing that area, was explaining do not need a call a back and was hung up on.

Tried getting service through them for months. And all they would say is they dont have the equipment. Adding to this.. My family has been with this company for years for home and business up until there passing and have always spoken highly of the customer service and prices, and quality of service.. But because the receptionest was rude and not wanting to answer any questions or even take any information to call back when the situation changed. We went elsewhere. I did also go online and try to scedual a quote that way and got no response. But thank you for your responding..

Cant even get service and the lady was rude

They were professional and handled my issue.

I came to your website because I received a recommendation for your service. While your service received good recommendations, it appears you lack good customer service. Good customer Service, professional communication, and various methods of quick communication such as Text, email and phone calls will set you head and shoulders above your competition.

I have used there wifi service for 7 years and had only a few problems until recently and I couldnt get customer service to call me they only emailed me and then a few days ago when they asked if the problem was resolved and I replied why do you email me but dont get to a solution all of a sudden it was fixed remotely not sure why this wasnt fixed 8 weeks or so back. All it wouldve taken was a one on one phone call.

I had contacted Them in regarding to get new service, the woman on the phone was very rude, she took down my information and said that someone would call me back. This was a week and a half ago. I called back to check in on the status, the woman said if I didn’t receive an email or a phone call they must not have service for me yet (in a rude manner).In my opinion, seems like the woman on the phone lacks respect for customers and doesn’t deserve to be running a business.

Great place

I tried getting service through them, no one would call me back. When I called to check up and see what was going on with getting service the receptionist Sherry or something like that was so rude. She answered the phone as if it was her own personal phone which was odd and then when I began to tell her I was calling back to see if I could get service she spoke to me as if I was annoying and she told me they’ll call me when their not so busy. No thanks, not gonna beg a company to give me service after you’re rude to me about it.

Company at the airport uses this as a secondary internet source. Its as reliable, if not more, than the dedicated copper line running from another provider. Were hoping to bump capacity and run Datamax as more than just a secondary.

FINALLY got the call we were waiting for. Room on the tower! Our technician arrived today, on time, and hooked us up. We have internet that is much faster than our previous service and it costs less. I revoked my one star rating I originally posted because we finally got service after waiting and waiting. So far, service is great out in rural Kingman.

Spoke with Logan. Gave me upfront and helpful information. Just shopping around but gave me useful information

Great service

I would have given more stars if we were able to get service but they were limited on what they could provide. Seems a bit strange and a little lacking. I had heard good things but wouldnt know if that were true. Need internet and tired of paying high prices as well for bad service. But I guess I still have too for now.

Called to set up service and the women on the phone tells me they have limited service and towers and to wait for an email saying they can provide service to my address. So I get a confirmed email stating service is available. So I call them back and set up a service activation two weeks out (soonest they can do it). So I wait two weeks with no service the day comes they arrive... They go to the line come back within a minute or two to tell me there isnt any free spots so they cannot provide me with service. I tell them how is that possible they say well the supervisor that told you that you would have service is no longer with us but we can put you on a waiting list... Yeah I will not be doing business with them extremely disappointed. I called sudden link and got service the next day.

Having been a customer of Frontier and Comcast back in NW IN, DataMax Wireless has met our expectations. Their service people are competent and friendly. The few issues we have had such as wireless Router, connecting SMART TV, they have addressed promptly and efficiently.

I gave them good reviews even though I cannot get Internet through them they were honest about it

DataMax is the best internet we have ever used! Fast, reliable and friendly customer service!

Just talked to the supposed sales lady for about 5 minutes. I had read reviews and researched before I called. I was some what confused on how it all worked. I literally had to prompt her to inform me, give me prices, and the whole sales pitch thing. She her self had a discouraging and impatient tone like I was bothering her. She says I need your line of site before I can help you... Uh, like I know what that is... But was happy to give her what ever she wanted, but she didnt ask for it ... (Know your audience lady)So she gave me a quick run down...here it is guys... $99 fee for month to month + router for all plans (dont know price per month and I think install charges on top of fee???) 1 year contract installation charge and 49 per month. 2 year contract no installation fee and 45 per month I think??? But if u cancel your contract at all $200 cancilation charge... Oh and we cant promise high speeds at your house. I asked her if she was trained to sell her service like that, and she frankly told me well Im not going to hide anything, what do u want... I thanked her for her time and hung up. Sorry my facts are not solid... But I seriously couldnt ask her anything else, nor did she give me the complete run down. I have never reviewed before but thought this lady and business should have a pre-warning. Or maybe the owner will read it and train staff..lower prices, get rid of contracts and cancellation fees... Cell phone providers dont even do that... GET WITH THE TIMES. If this is up and coming they their starting out on a tired foot!

Dont know it

So slow, and if you call and ask questions they dont care.They charge more then most ISPs for slower speeds and terrible service. Only use them as a last resort.

I had Datamax for over a year but as of 04-06-16 I will turn them off I paid for phone and net always paid my bill on time but when the phone was on we could not use the laptop they came to my home over 10 times and they saw this but did nothing to fix it - lots of gray hairs and sore fingers from calling them - you would think they would lower my bill as the could not and can not give me 100 % service as what I paid for .

Dynamite customer service faster internet speeds

2328 is the first part of the address

Slow and unhelpful