We we’re looking for a scooter that’s how we got to med mart To look around. I could not Believe how many scooters and types available the services was outstanding.the person that waited on us so helpful her nameIs Loving, She was so knowledgeable and answer all of the questions we had. Long story short we need to find one of the scooters a couple so we broke down put it in the car it broke down to four parts.

Another GREAT experience with this store. Hailey S. was very patient and knowledgeable in my need to purchase a scooter and a lift recliner chair. She went above and beyond my expectation of service in every way. The delivery by Chris B and Chris V went great as well. They removed the old chair to the garage and completely set up the lift chair and gave operating instructions as well. Great employees.

Tyler in repair at Med Mart did an excellent repair on a scooter I brought in. He was kind, patient, and helpful. He also did the work at a fair price. Tyler you are appreciated.❤❤❤❤❤

Very Pleased with the Semi Electric Hospital Bed I rented. The two gentleman (Chris B & Chris V) that installed/set-up the bed were very pleasing and answered all my questions. This was the second time I need a bed that I rented from Med Mart Kettering, and will use them again if I find a need for in home surgery recovery. I recommend them for their products and service.

I love my new lift chair , it looks great in my living room. Nicole was very helpful & kept me informed chair. And the delivery guys were cheerful fast. Chris & Chris were good & thorough

I needed a wheelchair after an unfortunate accident. MedMart had a good selection and reasonable rental prices. Loving was kind, helpful and patient as she showed us how to put it together and take it apart.

Chris B Chris V and Morgan TGreat service did great

My wife has been waiting since June for a waker that was prescribed by her Doctor after she had several bad falls, thank the Lord we were able to borrow one, as we are still waiting for the one ordered from MedMart.They have been no help, and continually offer one excuse after another as to why they cannot deliver the walker. We will definitely b looking for another source for our needs in the future.

This is my 4 or 5 time in and having Kim wait on me and V Dusak she has always gone out of her way to help us out, a toilet seat rise, lift chair, new walker and ski’s and grab bars. She has been great working with my Mom who is 92 years old..Mary MuthSettle

After doing some online research, I visited a couple medical supply and equipment companies in-person to evaluate wheelchair options for my 86 and 85 year old parents.Loving at MedMart (Kettering, OH) provided excellent customer service in walking me through not only the features and benefits of various chairs, but also the financial options available through both insurance or a private pay purchase.She asked good questions to understand our intended use for the wheelchair, and was informed and thoughtful in her replies.If you are in need of any medical supplies or equipment, I would strongly encourage you to visit Loving at MedMart, Kettering, Ohio.

Chris B and Chris VVery thorough. Detailed, courteous.Excellent service. On time also.Kim good service as well.

I came in for a walker for my mother and we were helped by Terina. She was very knowledgeable and extremely helpful. She even went as far as assembling a new walker out of the box for us to try. You have a great employee in Terina. As for my mother, Virginia Hackworth, and myself, we will definitely recommend shopping at Med Mart Kettering. Just ask for Terina!!

As far as the sale process, things went great. I felt confident that I was making a good purchase that would help my father be comfortable and independent in his own home. I really expected from the purchase to have great experiences with med mart moving forward. Unfortunately the repair process has shown me otherwise. In the 3 years we have owned this bed, it has broken twice. Thankfully, med mart does have good warranties for their products. Unfortunately, their repair department is frankly a nightmare to work with. The first time the bed broke, it took a month to get someone out to identify what needed repaired, order the part, and have it installed. This time, as the bed is currently unusable, it has a been a month and I have no clue when it will be resolved. I have called multiple times, I have spent HOURS on hold, I have left messages, I have been told my call would be returned. I have not recieved a single call back. My dad did have luck getting a repair person scheduled through med mart, 2 weeks into calling them. They ordered the part and med mart said they would email us that day, they havent. Hospital beds are very expensive and dramatically improve the quality of a persons life. In my experience, their product doesnt hold up to what it needs to do and theyre either unable or unwilling to be helpful through the warranty repair process. Multiple repair companies that we have contacted personally have told us to not try to work with med mart anymore and to not make more purchases through them. Within the medical equipment industry, this is their reputation. I would recommend any prospective buyer to look for a different company.

Chris B, Chris V, and Hailey SAll around grear service. Especially the drivers on time, grear service, understanding/knowledge of my new chair. The drivers are funny as well definitely recommend the services

Due to some very sudden circumstances I had to find a wheelchair quickly to help my husband. The three women who greeted me at Med Mart saved the day. Pam not only made calls to locate what I needed, she physically left the building to retrieve the needed items so I could get them quicker! Kim and Morgan were very knowledgeable and provided assistance that expedited the process and Morgan also helped when it was time to return the rented items. All three women were pleasant, helpful, professional, and kind. ... Exactly what I needed during a very stressful time.

Oh my goodness, I called with so many questions about a mobility chair specifically the Gatsby and the sweetest, most patient representative answered all my questions and most importantly wasnt afraid to say you know I dont have the answer to that let me check.That means the world to a 70 yr old retired Real Estate agent to have someone say I will find out for you and she actually did!Miss Loving you are a true find, thank you for all of your research and help !

I came in last week with a prescription for a wheelchair. The girl helping me was very kind and took her time explaining the entire process to me. She explained that they will need more information from my doctor, so it may take a little while. I was expecting a few weeks, but to my surprise, they called me yesterday and I was able to get my chair today! I am so happy that is was a quick process and now have my chair.

The store clerk Loving was very helpful and at the same time professional when assisting me with my purchase. Loving had good knowledge and expertise on the different products through out the store. I would definitely recommend this store for health equipment as they have a great selection of items on hand.

The employee loving, was very helpful in helping me secure cane to help my therapy from knee surgery. I purchased two canes with her help one that had a little bit of pizzazz thanks to her suggestion. I really felt like I was taking care of and it wasnt a bother to have to put up with an old guy trying to find a cane. Loving was an asset to medmart,

Kim did a great job helping me find the right items.

Kim was very helpful but not pushy at all when I was picking out a scooter. She explained the different things on them, let me try them and decide for myself which was most comfortable for me. I did not fell pressured to buy anything. Kim took alot of time with me answering all my questions. Overall it was a great experience... thank you Kim for your hlep

Morgan was very professional and helpful. She was helpful and caring. She made our experience very easy. Wonderful service.

Had an appt. They didnt show. When we called they said they ran late and then they had a kids game to go to. Hateful and nasty on the phone. Never called to tell us anything. I wouldnt ever use them again. Wouldnt recommend either.

I had some issues with getting my compression stockings that my doctor had ordered for me. I tried to get the issue resolved, but I didnt have much luck. Then I reached Blake, the person who just took over all of the faxed orders. Blake listened to me and the issues I was having and was able to resolve them very quickly and I received my order within a week. It is people like Blake that make the world a better place. Good job Blake and thank you!

I had an immediate need for mom and the woman I worked with on the phone was so very helpful. When the need arises again, I wont hesitate to business with Med+Mart in Kettering Thanks Loving!!

I ordered a Medical supply in May of 2020 and just now in September received it. The prescription was misplaced, the order was not placed twice. I had to call to remind them. The order was finally placed at the end of August. I was told my insurance would not cover the item. I called my insurance just to find out it would, they apologized for the mis information but proceeded to tell me they still could not give me the item as they needed to call my physician with 20 more questions which had been answered in July. I decided to pay for the item out of pocket so I could take it with me. In conclusion, these people, albeit very nice, are totally inept. I will not be doing any business with them in the future.This is an addendum. I was called by both owners who were apologetic for my unfortunate experience.I think they are trying to make everyones experiences with them as easy and hassle free as possible. So at this time I will consider doing business in that store again. As I stated before the employees and the owners were always kind.

I have used Med Mart Kettering several times and they were very friendly everytime, Terina was very helpful making sure that my husbands knee scooter was adjusted to his size and making sure he knew how to use it properly. I definitely would use Med Mart Kettering again!

I purchased a lift chair and had a repair done November 3, 2020, covered under warranty. The repair of the broken bolt was completed under warranty. The other side bolt has now broken and the chair is crooked. I was informed by a ill tempered repair clerk that I needed to pay 99.00 charge for them to come and look at the chair, which was not charged the first time. Be very carefull purchasing a lift chair from Med Mart, as their lift chairs are not very dependable.

Med Mart proved to be time consuming and lacked the customer service needed to order an insurance provided breast pump. Our Insurance clearly provided a free pump but the store would not help to accommodate this request. Because of this we had to order via an online store which proved to be a much better and more convenient option.

I had reached out on several occasions needing someone to take a look at an issue with a hospital bed purchased through them. The first time I was told the scheduling person was on vacation and I would be called back when they returned, but I never received a call. I sent another inquiry and never received a response again. I ended up having to go through another company since I could no longer wait for Med Mart to get back to me.

Great experience. Price was right and Kim was so helpful and patient with my elderly father. Thank you.

Bought scooter in late February at store and took home that day for my mom. Service was decent considering the store was busy. Today, October 20, a service person stopped by unannounced because he was in the area and there was an issue with the listed serial number.The scooter was in my trunk and I was not home yet. The rep was very anxious my dad said to get the serial number and started to ask if he could call me before my dad told him I was already on my way. I was not happy that the rep showed up unannounced and was waiting when I pulled up from work. Someone could have called or sent a letter requesting we contact them with the serial number.I have another scooter that was purchased there that needs service so I might be stuck for that one, but going forward I will look elsewhere first.

I have notice when Im in a reclining position the leg area stays in a slack position. So my legs arent being elevated.

Wonderful service and friendly staff. Kyla was an angel helping us out with our problems. Although we didn’t purchase the wheelchair there she called a competitor who doesn’t take insurance so their price was lower and was able to help us get a wheelchair quickly and at a very fair price.

Staff very knowledgeable and helpful in decision process

I would like to give a huge shout out to Ben! He delivered my father’s power chair today and was awesome!! Kind, courteous and very knowledgeable!! He answered all of our questions with confidence! I truly appreciated the time he took in explaining the product and making sure I understood it all!!!Thanks Ben!!!!

Kyla and kim were very nice and helpful and professional

We order my mom a stair lift the young men were professional and friendly on time .My mom is very happy .I would truly recommend and use their services again .

The staff was very,We been to advanced medical and It was a bad experience!Kim at Med mart immediately new what I was describing I wanted the very first chair she showed us was exactly whatI was looking for. Thanks medmart for making this such a easy process.

Dont do business with this store. No one followed up with me on my order. Ive had to call twice. I finally decided to cancel. Not worth the frustration. And they never apologize for their mistakes. Wish I could give 0 stars.

We were impressed with the efficiency from our initial contact at the store right through installation. Everyone involved with the purchase was courteous, knowledgeable and personable. The product is excellent and addressed our needs 100% ! Thank You !

This is the brdt methadone place i have ever went. After 7 year in the MMM program. Buy far in had the sant councler abd the manager Mike kelps you ou wit the problem you have they take well car of there clinic very well care.

We really were pleased with Becky’s service. She guided us to make the right decision on our grab bars. Jeremy did a great job installing our grab bars. Both employees were very kind and helpful.

We were desperate to rent a wheelchair for our daughter. There are not a lot of places that can provide a medical device such as a wheelchair or scooter.However, Pam and Brittany were very helpful, and were able to find a wheelchair that met our specifications. Would definitely recommend them!

As a medical supply company MedMart Kettering is the best. We have used them numerous times in the past with our aging relatives. Most recently my 85 year old uncle was released from the hospital and was having issues sleeping at night at home. We needed some items for his comfort and after checking local drugstores and not having any luck. I called MedMart in Kettering and they had exactly what we needed. They were closing in 15 minutes but promised they would wait for us. They let us in and did not rush us, they answered every question. They are so great and there for your every need.

We purchased an Transfer chair at 2:16 pm. The item purchased (on the Med Mart internet) stated that the height of the chair was 17.5. When we assembled it, it was almost 20 ie; to tall for my wifes to use (She is 52).Med mart in Kettering, Ohio refused the return because it wasnt the same day. They close at 6:00pm.They should have told us (or said something about the difference in height from what they advertise.I thought they were there to help, not just sell.We just lost over $100.00. (sale order number is 172343)Marcia G. New Carlisle, [email protected](Have not heard final results!)

Great atmosphere! Very impressed by the staff. From the second that my grandma and I walked in Morgan immediately greeted us with a friendly smile and came right over and asked if there was anything that we needed help with. Morgan took her time her time showing my grandma a variety of lift chairs and taking her time to answer all of our questions carefully and patiently. My grandma does not get out often so it was so nice to feel so welcomed! Thank you for such great service Med Mart!

Jeremy was very pleasant when he went to deliver my grandmothers bed!! Its nice to see people out here that enjoys their jobs. Good work

The staff was very courteous; and, Kim was most helpful and instructive with the equipment I purchased. Thanks!!! I’ll definitely be a returning customer.

Horrible service, extremely rude staff. They don’t even do their job properly, they literally tell people they’ve called into their insurance for medical supplies when in reality they either forgot or just don’t care. I’d never recommend this place to anyone. Everyone there deserves to be fired and they should be investigated on the poor work and poor customer service skills. I wouldn’t even rate it 1 star but I had to just to comment. You guys should be ashamed of yourselves

I was very pleased with delivery service driver Jeremy. Job well done 👍This world needs more caring people like u🙂

We had a great experience when we went to the Dayton Med Mart. We did not know they had a location in Kettering, so we were pleasantly surprised when we saw how large their selection was! They had so many unique medical supply products. We went in looking to rent a lift and a hospital bed. The staff was extremely helpful and knowlegable. Our parents were transitioning out of a rehab facility nearby and we had no idea how to get the right medical equipment to get them home. We wanted to thank them for being so helpful!

We went into Med Mart before my grandmothers knee replacement. We needed a lift chair, walker, and a few other items. The staff were incredibly helpful and friendly and got everything we needed and delivered to us in a very reasonable amount of time. I will never go anywhere else for medical equipment. Great job med mart! Keep up the great work!

Incredible experience!!! Very friendly staff who clearly knew their stuff!

We went to Med Mart with a prescription for diabetic shoes. They supposedly placed the order but we didnt hear back. We called several times and they repeatedly said it was in process. MONTHS later, we went to another place and received the shoes in two weeks.

Thanks Jeremy for a great delivery and installation experience ! It’s nice to see Med Mart has quality employees, who are kind and knowledgeable of its products being delivered and installed. 👍

What an amazing company! After having my grandfathers unexpected injury we had to go to Med mart for some equipment. We were frantic but the staff was so friendly and helpful and the service was awesome! We left calm and with everything we needed. Way to go med mart! We will choose you for anything we need for the future!

We went to MedMart Kettering Tuesday for a lift chair. Kim gave us excellent service, starting the moment we walked in the store. She got answers to questions if she didn’t know them. She listened to our needs and gave us several options. A perfect fit was determined and ordered. Delivery is some ways off, so we can’t evaluate that part yet, but we were pleased to come home with the bipap cleaner that we had been looking for. The only real drawback was with navigation. In a very short distance, there are two identical addresses, one in Dayton and one in Kettering. Google default is Dayton.

I’ve only had to go to Med mart once, but if I have to go again for something I may need, this is the place to go! Ian was a great help in narrowing down what product I needed. Definitely recommend med mart to everyone!

They were very helpful. I tried to find a Sara Stedy at many different locations and finally I found it here at Medmart . They were very helpful to insure that it met my husband’s needs and have have provided great service since. The nurse was helpful to answer any clinical questions I had. Great service to have for free .

As a Home Health Care Provider and daughter of aging parents Med Mart is my first choice as a DME provider. They have provided excellent service in the store and by phone. Ian has gone above and beyond to get equipment needed for my patients or just gather the information they are looking for in a timely manner. I will continue to recommend Med Mart to my co-workers and patients.

Morgan was friendly and helpful when I inquired about a scooter for my grandpa. Patient and polite and answered all my questions. Great service!

I have had bad issues with Med Mart not having the supplies I need. A certain item I need several times a month and they dont have it every time I go in. They were on back order and they said they would call me when they came in. Weeks went by and I never heard from them. I calledand asked if they were in and they said they were so I went to get some. When I got there, they didnt have them. Supposedly someone came in and purchased the whole supply. I never went back. I found a more reliable store.

I have spent a week trying to get my wife a knee scooter. I took a prescription into Med Mart last Friday. Med Mart said they needed a form filled out by the doctor before before they would send anything to the insurance company. Since it was 2 pm, the billing dept. would not send the form to the doctor until Monday.I called on Tuesday to follow up. I was told they had sent the form twice to the doctor and have not heard from him. I called the rep. at the doctors. She had not received a FAX from Med Mart. She then called Med Mart. They said what they were after were medical records. No mention any form. Medical Records were sent.I called back on Wednesday, Med Mart said they were still waiting for the form. They initially could not find the med records or any notes of the conversation from the previous day.While I was on the phone with Med Mart, my wife called the rep at the doctors. I put parties on the speaker phone so they could talk to each other. The person from Med Mart refused to talk. She said she had customers in the store. If I wanted a knee cart, pay for it out of pocket. If I did that, insurance would not reimburse. She said there was nothing else she could do and hung up. The rep at the doctors was appalled at this persons demeanor. She could have transferred us to the billing dept or given us a contact person and number. Terrible to show no empathy for people in need of help.

This place is awesome we showed up at 4:00 closing time and they still took time for us . Very friendly people. Thanks guys👍👍👍👍

Ian gave me exceptional service here at this location! He was very polite and respectful and put me in the right direction and answered all my questions knowledgeably. I won’t be taking my business elsewhere. I highly recomend, and ask to speak to Ian of course!

They took the time to let me know about products I was asking about over the phone. They had what I needed and were very helpful when I made my purchases. Shop here first!I will return here again. Great customer service.

In the past Ive had great service. Till April 25, when I tried to purchase a sling with a doctors script and an I9 code. From that date till today, Ive only heard nothing from them till I called them inquiring of status. So, after hearing that they attempted to call me on May 11, left no message then didnt call back after the first call. Dont think I be using them unless need be.

I tried to get a wheelchair when my daughter got of surgery had the paperwork and everything, long story short it was over 2 months ago and were still waiting. Everytime I called theyd say they were working on it smh. I bought one elsewhere, very poor service 😡

I got all my stuff I needed but me wheel chair has a bar on the front that hurts my leg and I dont know what to do about it

Michelle was absolutely wonderful helping me find compression socks for my wife. I do appreciate her time and effort. Thank you Med Mart

I have been trying to speak with the repair department for about 3 weeks now and have not received one return call. the Brakes on our wheelchair is broken and is in need of repair right away

Went to med mart and bought a post op shoe. Terina Van Winkle waited on me and I was very satisfied with my service. Would definitely go back to buy any other of my medical supplies i will need in the future.

After my comment Med Mart called me on Monday July 29th and told me what was wrong with my scooter. They said it would take 5 to 9 days to fix. They are giving me a scooter to use free of charge until mine gets fixed. I appreciate the extra customer service that they are giving. I use them for all of my medical needs.I dropped my scooter off on Friday July 19th to see what the problem was with it. Was told if the repair man got back in time he would look at then. If not he would look at it Monday and they would let me know what was needed to be done. Did not get a call, so I called on Wednesday morning and left a message. Did not get a return call. I called back Thursday morning and left message for a call back. I called back in the afternoon talked to someone and was told the person who takes care of repair calls was at lunch and would call back. Waited two hours then I called back and person who answered talked to her and she said it hadnt been looked at and probably would not be looked at until the early part of next week. The employee who got it out of the car said it looked like a fuse was bent under the battery and that could possibly be the problem since it wont move. I think it is very poor customer service that it takes that long to look at it.

I needed a Walker for my Mom, Brittney got us in and out , very curious and helpful thanks so much

Mike Shock was professional, friendly, and knowledgable. He efficiently installed a grab bar in my tenants house. Currently, very satisfied.

Refused to call my ins. company. My ins. company called them. Told the manager my scooter was covered. She refused to believe it, but would rent me one for 60 a month. WORST customer service, EVER!

I went in and my experience with the service was excellent! Especially with the person that helped me which was Terina Van Winkle. She knew exactly what she was talking about and made the process very smooth!

Issue resolved

I buy supplies for my grandma all the time here. A very nice young man named Ian works here who always helps me find whatever I am looking for. 10/10

They’re nice but do not stay on top of it. they forgot to give me a call when they cancelled an Bed for college which is a NEED. and almost wasn’t gonna have one for the first 3 weeks of school! So stressful poor communication

Got some grab bars. Mike Schock game out for consultation. We figured what would best suit my needs. Came back 2 days later and installed 3 bars for me. Excellent installation, did job quickly and thoroughly. Mike had all tools needed with him and area was spotless when he left. If I need more things installed I will ask for Mike Schock.

Knowledgable and very helpful. Many resources

This place is terrible! Waited for a boot for 3 days and the Hangar clinic could do it in an hour. Terrible service!! Saw an older lady have to put her scooter in her car by herself. Couldn’t believe the terrible service!

Went in to grab a couple things for my grandpa and was helped by a boy named Ian. He was very helpful and answered any and all questions I had. Would definitely go to him with any concerns I have in the future

I was in need of a mattress for my mother in laws bed. Terina VanWinkle was very helpful in helping me to decide what she was looking for and also placed the order for me. Thank you for great customer service.

The experience I have had with them is absolutely horrendous!! When my family and I first started working with them they were quick, reliable and efficient. My twin brother whom requires his electric wheelchair everyday got his wheelchair within two months of placing the order. Once that part was over things went so wrong!You see when his chair was ordered he was supposed to receive a removable tray for eating Ect. (Wasnt received when the wheelchair was delivered) They said that they had to cut it to shape and they would return the following week. Well that didnt happen.So fast forward about six months, the doctor sent in a script for new wheels. They called me saying they have placed the order and they would be in store in 5 business days. After 7 business days obviously not including Saturday and Sunday I called to check on them. They claimed they hadnt received them and to be patient for a few more days. I did that and actually they got a 6 months. Our mother passed away and things became very hectic.I called and called for ever to find who was in charge of my brothers orders and to see if they could send someone out for some minor repairs. They sent someone out and they took down the parts to order. I call day after day and finally someone told me the order had been lost! So they ordered the parts while I was on the phone. 5 days later most of the parts had arrived except a few minor pieces.We scheduled for them to come out the next day to replace the pieces that arrived. They arrived but only with the wheels. I called the store to see why he only came with the wheels when we had scheduled to do all that had arrived. The lady stated he has all the parts but, he doesnt have time to put them all on today.)Im sorry but my brothers wheelchair is his life!! The wheelchair is his legs. Without it functional he is stuck, confined to a manual wheelchair. Resulting in his loss of working at his day-hab, social events that he could cruise over to by him self without needing me. He is losing the small amount of independence he is capable of having. Hes limited to 1 hour a day without supervision and youre taking that from him; by the disorganization, miscommunication, overbooking, and disregarding the importance of your customers.

Very friendly the young women by the name of Loving was very nice! Thank you.

My aunt is ill and needed supplies for her condition. This was my first time at Medmart, and Ian was the staff member who waited on me. Ian was very helpful and knowledgeable about my questions and the products needed for my aunts condition. I will definitely be back to Medmart.

My fiance had a order for a knee brace . The lady that measured him for the knee brace said it would take about seven days for his doctor to approve it ?So here we are 2 weeks later . We have not heard from med Mart . I called and the lady said whole bunch of nothing only to apologize for not letting him know that his insurance did not cover the knee brace . I think s pjoncy call should have been made instead of us waiting and waiting to hear from Medmart . There customer service is horrible and the employees are not friendly at all.

The store has a great selection of specialized equipment for many accessibility needs, however the customer service is poor, at best. My partner and I went to their store in early April to purchase a hand rail for a commode and a bath/shower seat for her mother who was completing physical rehabilitation in the hospital.No staff person ever approached us to see if we needed any help and we eventually found the items we though we needed and proceeded to check out. The clerk seemed bothered by our questions about some of the accessibility services available (despite the several hundred dollars we were spending) and directed us to a useless flyer on the counter.While checking out we noted the written store policy that all items must be returned within 30 days and not exposed to human skin to be accepted. Upon attempting to install the shower/tub sliding seat, we discovered that is would not work for the set up in the bathroom and repackaged the items for return. When we attempted to return the item a week later the salesperson refused to accept the return quoting OSHA regulations and saying we had 24 hours to return the item and that a tag on our purchase (we never had this tag) was clear about this policy.We will work with a local church to see if we can put this expensive item to use with someone else who needs it and may not be able to afford the high price. In the meantime we will be not be returning to Med Mart for any of our future needs, even if it means making a trip to Columbus or Cincinnati in the future.Perhaps this way of doing business will work for Med Mart with many customers lacking alternative options, but it will not work for us!

I have had very successful experiences with MedMart and installer Mike Shock did an excellent job!

I have had a great experience at Ames Mart, as the representatives work well with you. I worked with Ian last visit and he helped me find everything I needed. Will defenitely be coming back.

Had a fantastic experince at my local Med Mart. Tina VanWinkle was extremely knowledgeable and helpful! She immediately found the proper batteries for our Hover Round and treated us just like family!

My wife and I went to Med Mart and were waited on by Terina Vanwinkle. Terina was very helpful and courteous and helped us pick out a wheelchair and walker. She explained to us the differences between the various wheelchairs and walkers so we would purchase the best ones for my wife. We greatly appreciated her help.

The staff member Christine that facilitated the renting of the wheelchair was very blah. She was apathetic and rather rude and appeared to be wearing pajama pants. Very unprofessional and unimpressed overall!

I am thankful for Trina Van Winkles help. Trina really knows her products.

They were such a huge help with my mom’s shower chair. The staff is so nice and Terina helped with all of our questions!!!!

Ian was more than helpful when trying to find a wheelchair for my grandfather.

Recently ordered a bedside tray for Grandma who just got out of the hospital. Terina was very helpful in explaining how to use it, with excellent customer service.