Union company and its never anyones responsibility to do a task. Only 1 terminal has someone who actually cares to get things done. Every other terminal always has some delay to slow the processes down. 2 pallets and Im told itncoukd take 2 hours. For 20 seconds of work. It takes longer to open the doors and back in than what they can manage.

Interesting place for sure. I went here one day to pick up supplies for work. First of all the office was hard to find and was not very clearly marked. After I did find it, the staff was not very friendly and werent very helpful on the next steps to pick up my order. I waited in the parking lot for 15 minutes for an order that was supposed to already be ready to be picked up.

Shipped 2 crates to Costa Rica. Excellent service.

A shipping company that can’t get its act together. I understand that mistakes sometimes happen, but in every stage of the shipment process, a mistake was made. This office is completely disorganized. Everything is handled in ‘another department’, and every time I tried to call in, I had to call someone else or be transferred. Backstory: My shipment was delayed by two days and, once it arrived in the area, delivery was scheduled 3 separate times and cancelled 3 times. Once it was because they didn’t have enough drivers, the second time it was because they ran out of time to meet our delivery window, and the third time, they told me the shipment was too big and I needed to come get it myself. Ultimately, I had to rent a uHaul to pick up a shipment that I paid to have delivered by Reddaway. And, since it took so long for them to determine that they wouldn’t deliver it, they started charging storage fees for the shipment. Out of the 7 people I worked with, only one was nice (nice but not able to help much), and was as frustrated as I was of the incompetency of other departments. I don’t know if this was just a line, or if this employee truly felt that way. (One of the main reasons for the issue, was the shipment measurements weren’t listed on the Bill of Lading - a mistake that should have been caught since it was so vital to this process). After a 10 day debacle, I was asked to pay over $300 in storage fees for a mistake that wasn’t mine - and I had to pay $50 to rent a uHaul to pick up everything myself. What a nightmare.

All three times we have dealt with this Reddaway office, theyve been horrendous. Their drivers are hard to understand and have poor demeanor, but it seems theyre in good company if you speak with their office staff. Each time weve dealt with them, they have missed their scheduled delivery because they couldnt find where to go despite my very precise instructions and the signage on the building. Most recently, they missed two delivery dates (one original, one reschedule). Well see if they make it out today... No other delivery company has these issues with our location.

Worst terminal ever dealt with. Worst management in history. Caught terminal manager in the office kicked back with feet on desk playing with his phone. Freight never got delivered missed 3 of my deliveries and their excuse was driver got lost office people are very unhelpful and unprofessional. Night crew was very patient and took all the complaints. This location needs improvement on management , customer service and delivery services. Dissatisfied!

Trust should be number one thing in logistics industry. This guys couldn’t deliver our order in 6 days within 8 miles. They are holding our stuff that must be delivered to our customer already! Their driver was extremely talentless to drive in a semi truck to a very large driver way (lot’s of trucks drive every day easily) so he took our stuff back to facility. Their area office doesn’t have any control on their fleet. They can’t reach real time information. They made us wait until late night and did not deliver again. Their logo looks too big on trailers! Bigger than their footprints!

Excellent service!

Couldnt deliver a small shipment in 6 days within 8 miles.The driver refused to drive in a business park (he was looking in rush for something else) where multiple truck repair shops located and tens of semi trucks visit a day!?Seattle office promised a delivery last night and made us wait until 10 PM but guess what; they did not show up again! No follow up nothing. You cant trust this folks.

Really bad service, horrible costumer service.I dont recommend itThey fail multiple times to deliver my item, I lost a day of work for been waiting my package, and never got delivered the expected day, 2 days later they call me to reschedule the delivery, also requesting that I have to be at home again, and guess what?Yes they fail again.they can deliver only from 11am to 3pm what a joke.Good luck if u are going to use his service!

I would give 0 stars if I could. This company is so badly run its ridiculous! No one there knows what the heck they are doing, half of the dispatchers cant even speak English, they miss pick-ups 90% of the time.... I do not even know how they stay in business

Easy to find location nice folks working

$2,000 from Wyoming to Seattle. No approval on this cost then they hold freight ransom.

Very good service. ..

Very helpful

Solid LTL carrier