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Supercuts
2090 Baker Rd #306, Kennesaw, GA 30144, United States
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co
Review №1

Tia and Mercedes always do a great job!

Wi
Review №2

Online booking never works, when you try to walk-in they are understaffed and the wait is always over an hour, and if you try to call to book an appointment no one answered. I have this place three tries and still had very poor service.

El
Review №3

I have always had great service. They remember me and always do what I ask. Angie is who does my highlights and she does an amazing job. She really cares and is proud of her work, plus she layers like a champ. My hair is super thick too.

mi
Review №4

Great staff. Tia does a great job. Highly recommend!!

Ma
Review №5

If you’re getting your hair cut done here. Make sure you call Mercedes.

Er
Review №6

The place is always clean and the staff are always aware of customers safety... And... They do a fantastic job...

Sp
Review №7

I waited for them to open at 10am. Walked in at 10am to get a haircut and they refused me service because of scheduling. Wouldnt give a haircut until 130pm. Unprofessional. Business was right in front of you and cant get service. Will not come back.

Ch
Review №8

Great customer service

Jo
Review №9

I went to the salon this morning and had an appointment for 915 am via the online check in. Store was not opened. Sign on door said 9 am as does the app and website. I came back at 10 am and they were opened but now with a wait. Salon said “no we don’t open until 10. I pointed to the door and it clearly says 9 in addition to your app and website. Lady was EXTREMELY rude and kept arguing with me that they open at 10. I have a family of 5 and we have been going to that salon since it opened. I quickly left and went to Great Clips. We live in Legacy Park right by the salon and word travels fast. I will not be going back and taking my business elsewhere. Very disappointed that the lady did not really care. I failed to get her name but she was the African American lady working there. The other lady was very nice. Customer service is key and this lady is failing miserably on it. It seemed like she was mad at the world when I walked in. Terrible attitude.

Da
Review №10

Wish I could give 10 stars to this place! Ive lived in three states in the past couple of years and always use SUPERCUTS. This is one of the best locations Ive been to. Clean, professional, and fast. Mercedes was excellent and did a great job with my hair. She even has a sense of humor (which is rare nowadays). Im in GA for good now and will continue to go to this location.

De
Review №11

Professional, attentive and skilled workers. Drive over an hour to get my haircut done because of how well Mercedes does the haircut.

m
Review №12

Stylists do good work on my kids hair and we keep coming back due to location but they are the SLOWEST. Every customer every time is easily 30 min service time while its 1/2 that at any other salon. They usually have 2 stylists working and need 4. We often see customers enter being just 3rd or 4th in line be told it will.be an hour minimum wait and they leave. Stylists are ok but bring a book or prepare to nap or something even with an appointment. It will be an hour long event.

Ki
Review №13

My stylist Tia was off today so I ended up in Mercedes chair, Mercedes was hilarious and extremely professional. She did an amazing job on my hair. I would recommend her.

Da
Review №14

I used to really like this salon due to it convenience (right next to Publix) and I had a great stylist who was super kind/thoughtful and did a great job cutting my hair. However, after my stylist left the state, I have not had a good experience again. The online scheduling is completely inaccurate. I have had to wait multiple times upwards of 35-40 minutes after my scheduled time for a haircut. On top of that, there is zero communication about this from the head stylist. She just says, someone will be with you in a few minutes. 40 minutes is NOT a few minutes. When I inquired why it was taking so long, I was told that there were multiple people ahead of me. So that tells me that the online check-in is really pointless. I will not go to this salon again. I have now found another Supercuts with great stylists and my appointment time is always honored. Dont settle for this salon. Find one that will treat you with respect.

Po
Review №15

Mercedes is the best!!

Jo
Review №16

This is my go to place to get a haircut and once again I received a fantastic haircut. The problem? No Air Conditioning! It’s like a Sauna in there. How can whomever owns this place make these poor women work in conditions like this? I honestly don’t see how the ladies are able to work a full shift. Shame on the individual who is not getting this problem fixed! Shame! Shame! Shame!

Ki
Review №17

My husband, myself and my son have been going to this location for at least 2 years. We typically ask for Tia and absolutely adore her. She always does an excellent job and makes each one of us feel special. Highly recommended. A++++

Je
Review №18

It was great!

Tr
Review №19

Absolutely love this place. Miss Tia has been cutting my hair for over a year now. She is so sweet and courteous and always does a great job. Love this place.

Fr
Review №20

Well, I just went there twenty minutes before close time and they refused to serve me. There were two hairdressers finishing up customers, no one else waiting and my haircut would take ten minutes. Looks like they are more concerned with getting out at 6 oclock ok the dot, rather than give me a quick cut. I went there last month and was happy with my cut. Now theyve lost a customer and all my future business

Ri
Review №21

Understaffed constantly! But, I will still wait for the staff here than elsewhere. Price good and consistent quality. Been a customer of this location for years in spite of the fact that I have moved further away.

Da
Review №22

So happy with my experience. My color and cut are superb. They had to fix a horrid salon disaster and they did! Thank you Angela and Bree.

Ge
Review №23

This is my go-to haircut stop in the neighborhood. Nothing fancy. Just simple cuts for affordable pricing ($16). Ive found their cuts to be better than Great Clips and SportClips. Friendly people too. Ive never been one to pay for a barber or hair stylist, so maybe I am missing out, but this works just fine for me.

Jo
Review №24

Best Mexican food and atmosphere in the Kennesaw area.

Re
Review №25

Ask for Tonya because she does a great job not only cutting your hair but listening to what you want done with your hair. Usually a busy place so call ahead or expect to wait.

Ke
Review №26

Over priced for nothing... needed a bad hair cut fixed fast and got charged for horrible styling... should have know from looking at her hair and tried talking me out of product i needed to buy another 1 that i would NEVER use

Je
Review №27

Bree is the best! She only person that ill let do my hair I FINALLY found the right person for the job !!! Also she has me cracking up great place to go great people, I highly recommend this place

Ja
Review №28

Tia is the best!!!!! I absolutely love this her! Go see her!!

Im
Review №29

Clean place. The girls are super nice. I recommend it

Er
Review №30

Set up an appointment with Tia, you’ll be glad you did. She friendly, talkative and understands your hair

Ca
Review №31

Ive gone to this location for the past 3 years. Ive had a different gal cut my hair every time and each and every time its just wonderful. Theyre friendly and they know what theyre doing. Highly recommend!

Tr
Review №32

Will not try another super clips again. I only went here because the Great Clips down the road had a 30min wait. I would have gladly waited 2 hours if I had known how bad of a haircut I was about to receive. The stylist didnt even brush off the hair from my forehead when she was finished. When I got home and styled my hair I noticed she had missed a massive spot on the top of my head! I should have know she was new and this was a bad idea when she was asking questions on how to input me into the computer system. Not to mention my entire haircut took her only 5-8mins. Now Im just going to wait till it grows back out and go to Great Clips and have it done right. This is why you should not try new places when it comes to grooming.

Je
Review №33

I had an appointment for 6PM that I called ahead and scheduled. I arrived 10 minutes early, and there are two other stylists present, along with 2 other customers sitting in the lobby. One of the stylists then proceeded to leave to go get food, even though I was there for my appointment.The other stylist took back another waiting customer, while her co-worker was getting food. She was gone for a half an hour by the time I walked out and left. Extremely unprofessional to go on a break when you have appointments present and several clients awaiting to be seen in the lobby. Will not be coming back.

Je
Review №34

No wait, reasonable price, friendly service, good haircut.

St
Review №35

The staff is very friendly and willing to work with you and help suggest cuts for you based on the abstract that you want. I have been here quite a few times and I have left always feeling rather satisfied about my cut.

Gi
Review №36

My hair is botched. I will be making a formal complaint with the company, which is something I would usually never do.

Pa
Review №37

Great senior price on Wednesdays . And a great cut.

Te
Review №38

Ive gone to another, VERY expensive, place a couple of times....and I always end up back here, asking Colleen to fix what they did to me!! Colleen is awesome, and I wont be going anywhere else...Ive FINALLY learned my lesson!! Thanks Colleen for always doing such an awesome job!

An
Review №39

Always get a great haircut at a great price.

Am
Review №40

Took my son to get his haircut since his dad needed one as well..We got him sat down and she said she had this, she was a professional.Cool. I took comfort in that.It begins...She didnt assess his hair at all before she started cutting. She grabs up hair and cuts. That was it. He had a huge chunk missing from his temple. She apologized, said she didnt realize how thin his hair was underneath. (Well duh. You didnt look at his hair at all beforehand.) She made a random part and it is super short on top now bc he doesnt have a part naturally at all. She said she could blend it; the cutting continued.He is 2 so there was some looking around, and a bit of wiggle. No doubt. However, in my last experience when he would move the stylist stopped cutting. She got him back to where he needed to be.The stylist we had this time danced around him, going from spot to spot lifting and cutting what she could when she could. I wish that if she didnt feel confident in what she was doing shed have stopped.So after she was done she asked the manager to fix it. She wasnt getting the hairs I was pointing out around his ears either... and kept saying ...this happens, they are wiggly. No. This doesnt always happen. His last cut was perfect. If employees arent experienced in handling small children say so! I was charged the full price (i wasnt expecting that after what my sons hair ended up looking like.) & my SO tipped well.I called toady and asked the manager, who said my son moved to much and caused all this.. lol. for a refund this AM. Nope. She took my name and said his next cut is free..... I dont plan on returning here. Not after this result. Ridiculous.

Ho
Review №41

Average. In and out in 15 minutes. Now that the Kennesaw barber shop down the street raised their prices, this is the better option in the area.

Da
Review №42

Friendly staff with more experience and very clean. Little pricey though compared to great clips.

te
Review №43

They did exactly what I want him to do

Ju
Review №44

They cant cut to save they lives they dont know anything

Sh
Review №45

My son gets his hair cut here and sometimes the wait is long but his hair always looks sharp!

Ar
Review №46

I had a awful experience here yesterday july 17th. My stylist whoes name i will not mention was super sweet and made me feel comfortable. But that being said she should not be coloring hair. I called and asked if it was possible if she could do a ombre on my hair. She stated yes, arrived for my appointment-was greated, very sweet ladies and clean salon. As we began i showed here a picture of what i was kinda looking for. As myself being a hairstylist for around 5 years i know that colors and styles are based on face shape,skin tone and what not. So i wasnt expecting to look like a modle it the picture. Just an example. The stylist looked at it said yes she can do an ombre and was excited to do so. First red flag i noticed.... The sectioning she was doing on my hair... When doing a weave highlight at the base of the occipital bone you section out the 4 quadrants of the hair. She couldnt section my hair at all and could not keep the clips in my hair-they kept falling out. Second red flag i could feel her weaving and i noticed i could not feel the comb or foil at my roots tightly. So it caused a 2 inch gap in the foils from my root.... Third red flag i smelled no chemicals and felt a clear gel on my head. The sylist was using the clear gel to hold my foils! So they wouldnt slip out! Gel isnt needed for that, proper technique would have held it. She used a level 20 developer and im assuming a color to atempt thr highlight ombre on my hair. It needed to be a level 30-40 developer and a lightner mix. To lift my hair color. I am a level 3-4 hair which meand my hair is dark. COLOR DOSE NOT LIFT COLOR!! Lightner does only!! So i stayed calm and talked to her sweatly. She was a super nice lady just not alot of experience coloring hair. I was under the dryer for a hour. She checked my foils... Then the quiet panic kicked in for her. Saw her trying to add more of whatever she put in my hair. My husband was being my eyes and told me its not lifting and was multiple colors. So by this time i realized OK she didnt use a high developer, no lightener and my foils are falling out... She washed my hair telling me its carmle and that im so beautiful... Knowing what i was going to see in the mirror would upset me. Once dried my hair had red,yellow,green and orange bands. I had bright yellow splotches on my head from her slapping it on from not having controll when coloring. I stayed calm and explain it was pretty bad looking. Showing her the 2 inch bands from my roots, discoloration through out and the yellow sploches all over. I felt bad for telling her that. Stylist stated she should have used lightener and 3o-40 developer atleast and should have let the other young stylist do my hair. Also admiting to me she perfered cutting over coloring. Rediculouse thats where i got pissed... WHEN SOMEONE CALLS YOU AND SAYS CAN YOU DO A OMBER! DO NOT REASSURE THEM BY SAYING YES I CAN! As a vidal sasson-performs-lorel-eric fisher-paul mitchell trained stylist; I MYSELF WOULD TELL YOU MY FLAWS AND POINT YOU IN THE DIRECTION OF SOMEONE WHO COULD DO IT BETTER THAN ME! Of course i did not pay. Took myself to sallies and bought 4Rv + 20vl developer. To cancel out the yellow-green. Colored my own hair and done did not to ombre just a all over color. FELLOW: stylist dont get me wrong im new to georgia and i am willing to try salons out of different varieties. I am not easy to upset and i stay calm and ask questions. But this salon is not the place to go. If you are getting a hair cut or trim then yes. The super cuts off of chastain rd kennesaw georgia is alot better and have years of experiance. Afterwards i found out my lady had only been there a year.Overall: personality-cleanliness great ✔Education and exoeriance: zero... Needs alot more training.

Ad
Review №47

Worst haircut experience ever. Stylist was unprofessional and rude. Gave 3 stars for previous visits with other stylists.

Za
Review №48

Got a nice cut for a good deal.

Jo
Review №49

Love Mercedes and the way she takes care of my hair!L

Me
Review №50

Waited 45 mins for a hair cut only for my daughter and I. Worst staff ever!!!! They were slow with not much going on and with 3 people working. One was just someone getting a shave and still didnt get seen! Had to walk out they are rude!!!!

Ke
Review №51

Not a lot of people know how to cut my hair but they knew exactly what I wanted.

Ja
Review №52

Worst hair cut Ive had in my life. Had to go to someone else to have it fixed. Avoid this place

M
Review №53

Did a hack job on my sons hair for his 1st day of school! What a disappointment!

sn
Review №54

Beautiful.

El
Review №55

Candace is a great colorist

Te
Review №56

Tia always gets it right!

T
Review №57

Totally waste of time, not even talking about the money.

De
Review №58

Great haircut

Ch
Review №59

Hands down the worst haircut Ive ever had do NOT EVER GO HERE

Je
Review №60

You get what you want!

Br
Review №61

The best

Ro
Review №62

Neighborhood hair cuts

Em
Review №63

Meg did great :)

Information
4 Photos
63 Comments
3.7 Rating
  • Address:2090 Baker Rd #306, Kennesaw, GA 30144, United States
  • Site:https://www.supercuts.com/locations/ga/kennesaw/kennesaw-walk-shopping-center-haircuts-80487.html
  • Phone:+1 770-218-1421
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:10am–8pm
  • Tuesday:9am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
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