This is the place to go if you need a quality alignment. They aligned my car perfectly and my steering wheel hasn’t been this straight in a while. The staff there is really friendly and informative. Highly recommend
I brought my vehicle in for an alignment and even though it took longer than I would have liked, the manager JC was able to go above and beyond making it an enjoyable experience. I would recommend them for others and will be coming back for any future work should I need it. Thanks again for the great work!
I had a terrible experience at another well known alignment store, they really messed up my alignment to where the truck actually leaned to one side. The great people at Pro Alignment showed me step by step what they were doing and why. They were able to get my alignment straight as an arrow and corrected the body lean caused by the other alignment store. I can not thank these people enough. Please if you need an alignment, go to Pro Alignment, they will take care of you like family.
I made an appointment for an alignment on my wifes XT5 after a local Houston auto repair chain couldnt get the vehicle to track straight. The lady who did the alignment explained everything showed me what would be done. She got the alignment perfect and the vehicle no longer drifts to the right and tracks straight. The price was great and I was very happy with the result. I will definitely be back when an alignment is needed on our other vehicle.
I recommend PRO ALIGNMENT for all your needs.First I brought my CLA45 and they did a wonderful job, now was time for my 430i and after Pro-Alignment I really enjoy how smooth and straight my car feelsMr JC, was really helpful and professional with his service, he explained me all about my car. (He has a lot experience, you can tell by the way the talks and explained me everything)
Great service! Called in to make an appointment and they took me in same day. Once they ran an alignment test they showed me the results of the condition my car was in before moving forward. Explained very well the condition my car was in and what they were going to do to fix it. After, they showed me the results of the alignment test after they serviced it. I’m glad they did this so I can see the before and after. Before handing me the keys they took my car on a test drive to make sure everything was good. Loved my experience! They didn’t hide any fees or details about my vehicle.
Well trained technicians! 10+ keep up the good work pro team!!
I had an excellent experience at Pro Alignment,I went in for alignment, I liked how I was shown my wheels alignment before and after on the computer screen they are very knowledgeable on what they do. My car drove perfect after the job was done and Arlene at the desk was very friendly and had a great customer service. I really recommend this place for your car needs.
Don’t be fooled but the looks of the building or area. This is one of the best alignment places I’ve been to. Top notch technology and awesome customer service. I don’t look for the lowest price when it comes to the safety of my family, so I was ready to pay a lot more for the work that was done. To my surprised, it was a GREAT deal. I will definitely be coming back.
This place has a personal yet professional feel to it. They keep you informed and offer suggestions from start to finish so you know what the problem or problems are. Im some what mechanically inclined and agreed with everything that the technician said did not feel like I was being taken advantage of or lied to. They aligned my 2014 4x4 Tundra with 35 inch mud tires. They also did my wifes 2016 lexus. Both times I was please with the alignments and I will most definitely be a return customer for both our vehicles.
The owner attends personally and is very attentive and professional. The service is fast and efficient. I would definitely go back again. Thank you very much Juan Carlos :)
Very friendly, smart and great workers! I would definitely recommend this place for alignments. Thank you!
Stopped by to get an alignment and the guys at pro alignment took care of everything they made sure that the car was properly aligned. They removed the wheels and made sure everything was in order. I never experienced such a 5-star service! I would recommend this shop to everyone looking to get an alignment done.
This company treated me as if theyve known me for a long time. I love the fact that they were up front and honest. I would recommend this company for sure! Thanks for the help! 😉
They were very nice, kind . Also I can tell they know there stuff. I have a bmw and when you do a alignment the tank has to be full. They did a wonderful job on showing me the before and after the alignment. They are so awesome and would definitely recommend to a friend or family member.
Juan Carlos and his Team at Pro Alignment can certainly be proud of the work their perform, they are very professional and have lots of knowledge in order to set your car to the precise levels. They took care of my Porsche Carrera 911 and did a great job aligning and balancing my tires with road force.
I recently got an alignment here and I gotta say I am exceptionally satisfied with the service.I generally dread going to alignment shops as in the past I have always had to return immediately after leaving. This is because more times than not, my steering wheel would be noticeably crooked while driving straight, even on flat paved roads.Customer service at the desk was friendly and I was very pleased with the job. Not only did they align the car perfectly (no crooked steering wheel)but they also performed an inspection and it was found that I needed to replace all brakes and rear tires.Overall I am quite satisfied and will be going here for all my alignments. Thank you Pro Alignment, job well done!
Ive done 2 of my vehicles here and each time Ive been happy with the service and parts replacement recommendations. Will be back for sure
Best place I ever been to. The guy that did my alignment was professional and a great person. He let me know somethings he seen wrong with my vehicle that may have an effect on my alignment. He could of easily told me nothing and later suffered consequences. Honesty is the best policy. I recommend this place to anyone that has ever been mislead or deceived by other places they took their car to. That’s not the issue here. Amazing place.
I dont trust ANYONE more than this business with my cars!!! BEST ALIGNMENT SHOP in the business... I take ALL of my Award Winning show cars and Classics here... I HIGHLY recommend that you bring yours here as well!!!
JC and the crew were extremely helpful. It was by happenstance that I was getting a tire repaired. He had an opening, explained the process and provided a detailed readout of the before and after. 10/10 would recommend 👌
Excelent service and friendly staff, I am very satisfied with results!!! After having went to so many alignment places none compare to this one! If I could give more stars I would…
Service was quick and at a very good rate. They were the only shop that could accommodate my lowered vehicle and did so at the best price. I’d highly recommend their services.
Every time i take my lifted truck here they do a great job
There is nothing pro about this place.1) I called to make an appointment and they gave me one 4 days later. I asked the girl on the phone if they could also change one of my tires and mount the new one for me. She said yes.2) My appointment was at 2pm Apr 19th 2021. I went there at 1.40pm and the girl told me that the mechanic was on lunch and would be back at 2pm. I said ok. He came at 2.15pm slowly like death.3) I show him the tire I needed to be changed and he said we cant do that because we dont have the tools. There is a tire shop next door. I went there and in less than 5 minutes I was out. Guess what. They had started another cars alignment. So I ended up leaving without an alignment. I got overcharged for the tire mounting on the store next door to theirs and I lost 2 hours for no reason at all. What an amazing experience..... I dont know how they got the good reviews. Not to mention that the girl on the phone told me a price but the girl that was there was not aware of that. Just find another place folks.
People here will take car of you and do a fantastic job on alignment! Fixed all the alignment problems that brake check has done on my car with a big difference in the grip of my ride ! Very friendly staff that are up front with what’s wrong with my car.
Amazing work, the guys were very helpful, knowledgeable, and professional with the work performed in my vehicle, I will definitely come back for all my alignment and suspension meeds on my vehicles.
I was referred to this alignment shop from Tire and Wheel Source. I converted my air suspension system to a coil over kit and to finish it off I needed a great alignment for my 2011 Jeep Grand Cherokee Overland 4x4. I did what I could with the cambers and such. Driving it to their shop I heard some clanking noises and my steering wheel column wasn’t fully centered. Figured it would go away after the alignment. It did! The mechanic let me know if my parts were still good when they did the alignment and confirmed that they were. This Jeep is a rebuild and just love it too much to get rid of it. Thanks Pro Alignment!
Awesome work on my truck.toom 40 mins and my truck was driving straight as an arrow. Everyone was nice especially the clerk. My mechanic was friendly and knowledgeable.
Haven’t had service this good in a long time! Service was perfect, I was taken care of immediately without a wait and the job was done very well. Jimena was amazing, thank you!
Excellent wheel alignment!They are able to get you to custom specs so your vehicle is aligned perfectly.
Friendly, knowledgeable, and professional staff welcomed me precisely at my scheduled appointment time, which is rare nowadays. They answered my many questions about alignments and Ill definitely return for their services.
Pro Alignment is the BEST place to get any suspension work done!! I LOVE this place and I will continue to give them my business forever :) everyone is so so nice! Thank you pro alignment for a fantastic job!!!!!
Pro Alignment does the best alignments in the area hands down. I have taken my race car to several of the local shops that claim they can align my car, only to be screwed, stuck with a terrible alignment, and a large bill. This shop provides quality work that they stand behind at a reasonable price. I absolutely recommend anyone looking for an alignment to check this shop out. I am very picky when it comes to my alignments for track racing, and this is a shop that I can trust 100%. No matter what you need aligned, they can take care of it better than anyone else.
Very nice customer service with honest opinions. They were on time with my appointment and called to confirm with me. I highly recommend them
I had a great experience. I am known to be the guy that ask 1000 questions and can very easily annoy someone. The clerk and technician were incredible, they went above and beyond to explain and answer any questions I had. You can definitely tell they are focus on customer satisfaction. Price is incredible. Definitely recommend this place.
Fantastic service from beginning to end. Very clean and comfortable waiting room. Very friendly office staff. Modern alignment equipment. Speedy service and fantastic value. No up-selling of unnecessary services. The technician thoroughly explained what my car needed and why and gave me options on how to proceed. Highly recommended. Thank you!!!
I had a great experience. I am known to be the guy that ask 1000 questions and can very easily annoy someone. The clerk and technician where incredible, they went above and beyond to explain and answer any questions I had. You can definitely tell they are focus on customer satisfaction. Price is incredible. Definitely recommend this place.
Outstanding work quality, very professional and state of the art equipment. Pro Alignment is the place to help protect your investment. Thank you Pro Alignment.
Great place, very professional. I am very selective about where I take my car and this place is top notch. The mechanics name was Carlos. Hes very meticulous, the alignment specs were perfect when he finished. My car drives great now.
Great work and even better customer service. Always take my vehicle there.
I had an excellent experience with JC and the team at Pro Alignment. The guys took the time to work on my 57’ and it is Handel if better than ever.
Great atmosphere, fast and great service.
If you want to waste your time, then this is the place to be at. They should change their name from pro alignment to con alignment, a bunch of con artists if you ask me. Theres nothing professional about this place, rude staff lady doesnt seem to care and the alignment tech guy takes your car for spin first then puts it in the alignment rack, and afterwards comes and tells you its $160 if I want the camber back to specs, after agreeing with the bitter lady it was $60 all of the sudden Im made outta money and they add another $100 to it. I left and never coming back. Simply pathetic!
First off, Ximena is Miss Customer Service!I scheduled an appointment, I arrived a few minutes early, she greeted and asked how my day was going, got me logged in, asked if I wanted a water, they had a bowl of small snack, free travel size hand sanitizers and a lounge with tv while waiting. No frizzles just basic set up. “Cozy”. A+ on customer service and hospitality!Now down to what I scheduled my appointment for, front end alignment. My schedule time was at 3:00pm, they got me on time, drove my truck on the rack, did their diagnostics, showed me the current alignment status and it was way out of line, showed me the corrections and 10 minutes later they had it off the lift and off for there test drive. They came back and said I was good to go.All in all I was there 35 minutes...Great Customer Service!Great Workmanship!Great Value for their Labor!I will be taking all my vehicles here!Also, they texted me today to make sure all is well.WAJ
I tried this place for the first time since I had a very hard time finding an establishment that service wheel sizes of 26’ or higher. This was Right on time service! My appointment was at 12 I was out before 1 pm. Great customer service and reasonable prices.
Great customer service... had some abnormal alignment issues, did a fixing the problem... highly recommend!
As someone in the car industry, I always appreciate a business like this. Every time I’ve been there they’ve been nothing short of excellent. I live 40 minutes away and I don’t plan on taking my car for an alignment anywhere else.The alignment tech (Carlos, if I remembered his name correctly) does an amazing job at matching the custom alignments I ask of him and matches both sides perfectly, all backed with a 1 year warranty. While I waited the receptionist staff was super kind and personable. Even offering me a cold bottle of water on these hot summer days. I will continue to come here for alignments and recommend them to people in my field.
I google this place and when I seen it had a 4.9 rating I new it was the right place to go....They are really polite and nice....I would go back with no problem and recommend them to anyone else....
Pro Alignment is an honest business that provide superior customer experience. They truly provide quality repairs by professional technicians.
These people are professionals. The dealer quoted me almost double of what they did the job for. And the dealer refused to give me a warranty. I was forced to find another place. This was for a mercedes benz RV. Not many shops in houston know how to handle something this big. Pro Alignment did a great job. I shall definitely take all my vehicles to them.
Very happy with speed and quality of service.
Very professional and detailed. They aligned my Jeep and took it on a test drive to make sure everything was in order. They also gave me updates and brought me in the shop to show me the work they were doing.
Great service by the front desk receptionist and professional service by the automotive staff. Carlos performed an alignment on my Lexus LS a few days ago and corrected issues caused by other alignment shops in the area. Would recommend this shop and planning on taking my other vehicles here too.
Great service and they stand by their work!
Customer service was great, the technician has good knowledge and showed me what parts may need changing soon.
Great service, really nice staff, and pretty affordable prices 100% recommended
Very professional. The Technician showed me the Before and After screenshots and made all the necessary adjustments. He was very thorough. Cost was very affordable. I will bringing them all my company and personal vehicles.
Friendly staff who were extremely helpful to get our sons trucks alignment right after lift and new tires! Highly recommend Pro Alignment!!
Im not usually the type to review, but Pro Alignment was great!!! My buddy recommended me and at first I was skeptical because the price was half of that I usually pay, but was I wrong. Carlos did a great job on my car, gave me exactly what I wanted alignment wise and then even helped me diagnose a suspension issue! Ximena was really nice and takes the time out of her day to talk to her customers and makes them feel at home, which isnt something she had to do. So yeah I definitely recommend this place, good work with a cheap price.Also, for my fellow stance car guys, come here. The lifts are low enough for any type of static car to get on and theyll help you max out your camber and stuff like that.
Pro alignment offered outstanding customer service. I bought my 2019 Hyundai veloster turbo ultimate edition here. I needed a alignment i drive a ton and they made my car ride better than ever. Thanks “CARLOS” for the outstanding service.
Only alignment shop I trust with my vehicles!! Fast And Easy Service!
Extremely good service highly recommend super friendly staff and great workers they even explained everything that was wrong and how he would fix it
Excellent service! These people have all the equipment and experience to get the job done right. If any anyone needs a wheel alignment for commercial vehicles, I recommend this place to the future customers.
Ximena was excellent! She is the receptionist with a lot of knowledge. Their mechanic Carlos is very professional as well. They show you before and afters. They show you everything you need to know about what your coming in for. I would highly recommend them to anyone. I went in for a wheel alignment and they told me exactly what was going on. Kept me updated and it wasn’t long. They try to get you in and out as quickly and accurately as possible! Go!
Excellent place for your alignment needs! The appointment time was honored and my truck was taken right away. Hats off to the mechanic Carlos for calling me to the shop and showing me a few issues he saw. The receptionist Ximena was extremely nice as well. I will definitely recommend Pro Alignment to my family and friends!
They explained what needed to be done in a very technical way that made me feel at eased
I went there about a month ago to do my alignment on my 2015 Mustang GT. Pro alignment did an outstanding job, car alignment is perfect. Pretty fast service and very professional. I definitely recommend anyone to come and get the alignment done here if they want the job done right. To top it off they gave me a military discount! Will come back to get the alignment done for my other cars!!
Fair prices, great work, friendly people. Absolutely recommend.
Would definitely recommend Pro Alignment to anyone, especially to those with low sports car. Very friendly and professional staff. The techs were extremely knowledgeable and answered all of my questions thoroughly. Don’t forget to Call to make an appointment before going to the shop.
Carlos and ximena did an awesome job on my subaru i’ll definitely bring my other cars here. Very friendly and accomodating. They deserve a raise!
Best alignment shop I’d ever been to. Great receptionist and even greater mechanics with great equipment. Took care of me right away, and even let my dog (trained) Inside. Indefinitely recommend and would definitely go back again.
I was recommended to come to pro alignment by a friend and let me tell you...these people know what they are doing and get the job done right!!! Been to many shops within the area and They always fail me. I’m the type of person to do my own mechanical work and have been working on vehicles for years, so I am a quite picky compared to most. I will keep coming here and recommend others!
Definitely the place to go for performance alignments! They took great care of my car from start to finish. They got all my specs dialed in, even with coilovers. The 1 year warranty also provides peace of mind. Ill certainly be returning!
Ximena and Carlos were awesome !Ximena went the extra mile and recommended me when I could get wheel and also reach out to me about how the Truck feels. Carlos showed me and explained to me in detail what was wrong with the alignment on my truck. Real professionals and took care of me. 1 year warranty also; can’t beat that !
I visited then on Friday around noon. They took in my car right away. First, a test drive to confirm the pull to the left I mentioned. Later the alignment. Finally a test drive to ensure all was ok. Very efficient, staff was very friendly. Only observation is to bring cash as they do not take credit cards.
The staff was nice and professional
My car ended pulling sideways after the alignment guy blamed my struts causing the misalignment i told him struts are brand new then he tried to find another part that was causing the problem causing the misalignment but he couldnt he knew he messed up
If i could give a higher review then 5 stars, I would. They are very professional, price is right and high quality of craftsmanship.
Horrible way to run a business. An appointment was setup over the phone one day prior to service. The next morning received a text to confirm appointment. Responded yes and received text that appointment is confirmed. Arrive to the place on time and after waiting about 15 minutes some guy come out and says that they are closed because the owner does not feel like doing business today.What a joke. How this place stays in business is beyond me. They could have made some money and had repeat business along with referrals but oh well....I will give my money to a more professional establishment.
Juan Carlos took really good care of me once again I have been using Pro Aligment since they have opened for business they have serviced myImpala my BMW X5 Explorer and f150 and I always leave extremely happy with the work and the way I am treated thank you pro Aligment for your services this is mine and my families suspension shop I recommend family and friends
Very professional people, nice waiting area with great information about vehicle alignments. Shop area is very clean and with the latest equipment to pretty much work on any vehicle!!! Will be bringing all of our vehicles here!!! Thanks for the amazing work!!!
Came in with for a alignment on my ram 1500 for the first time. Ximena and Maria greeted me politely as I came in and attended me with professionalism. Carlos the technician got my vehicle aligned perfectly.
I brought my F250 and it was lifted they aligned my truck and straightened the steering wheel and corrected the alignment. Now I brought my wifes car in and had it aligned as well and now I can save on tires. Highly recommend this shop the guy who does the aligments does an awesome job.
I recommend this place to everybody . XIMENA (the receptionist) was very helpful. She answered every question that I asked her and she also gave me a bunch of helpful information that I had no clue existed .if I could give her 10 stars I would and this business another ten stars .i highly recommend this place
Very professional, service was done right didn’t have to wait long time and very good price
Got my wifes suv aligned today at Pro Alignment and it was a perfect experience. I normally do my own mechanical work, but I cant do alignments at the house. I just called for a front wheel alignment and they did all tires for same quoted price. Technician even advised me about a tire problem I potentially have. Customer service, time, work, waiting area and price - A+
Great and fast service, the technician Carlos explained everything. Will definitely be back !
Very nice and friendly staff. They have taken cared of me several times! Ask for Carlos if you can. Thanks!!
Very knowledgeable, and friendly staff. Reasonable price, and fast service. Highly recommend them if you are looking for a place to have your alignment done.
Had a great experience with pro alignment, reasonable pricing and professional service.
Special thanks to Carlos even young but enough experience in what he does!! *****Keep it up Carlos !!
The technician who did my alignment did an amazing job , He adjusted the way I wanted and did it better then the last one I got. I also had my axle cv joints replaced and they got it done in no time. Would recommend 10/10 if your in Katy with a stanced car go with pro alignment they’ll get you on the alignment rack with no problem. I’ll be back for sure.
Very professional, timely service, I will never go anywhere else for an alignment.Give these wonderful folks a call for all your alignment needs.
Was worried about where I took my lowered 15 Mustang GT but this place seemed like the best around and boy it is. Customer service is amazing, the lady at the front is very informative and caring and the mechanic really crosses his Ts and dots his Is. If you really care about a professional job done and you want someone to take care of you and your car like it was theirs, THIS IS THE PLACE!!