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Servpro of Kansas City Midtown
3323 Roanoke Rd, Kansas City, MO 64111, United States
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OJ
Review №1

Jamal and his entire team did a fantastic job! TJ, Mark and Dorian were professional and made sure to accommodate us in every way, even if it made their job harder. They did what they said they would, which can be hard to find anymore. I would recommend Servpro to anyone wanting professional, complete service at a fair price.

Je
Review №2

Jamal and E were very professional. Got the job done quick and clean. Would definitely recommend these gentlemen and company to anyone.

Mi
Review №3

Kristin and Felix were absolutely fantastic! I will continue to use servpro based solely on their excellent work!

Je
Review №4

Colton and Mark were on time, professional and quick working! Honestly, just two great guys all around too. The kind of people you would trust with your home or business.

Jo
Review №5

The staff at Service Pro (Colton, Kristin and Mark) did an outstanding job and kept me informed throughout the process. They were very professional and were detail-oriented, efficient and thorough. I would highly recommend them personally and Service Pro as well.

Ka
Review №6

Jay and Darryl were fantastic! They kept me informed during everything they did to mitigate the water damage. They did a great job! Thanks Jay and Darryl.

Su
Review №7

Colton and Darryl came to do my clean up work and they were very professional. They did a great job and also took the time to explain what they were doing and why it was necessary to do it. Joe was the first person to come and help me through the whole clean up process. So far , I am happy with my decision to use Servpro to help me through a frustrating problem. Thanks again to Colton and Darryl for their excellent work.

Jo
Review №8

On time and very efficient. Tore up wet carpeting and pad, sprayed disinfectant and left dryers to complete the job. I would definitely recommend them.

St
Review №9

After massive water damage Servpro sent Colton, Mark and Joel to access and demo our site. Colton and Mark demoed the area and made sure there was no evidence of odors lingering or wet areas that could cause future damage. Each were professional and knew what they needed to do and worked diligently. to finish the job.

Am
Review №10

Would highly recommend them. Joe originally came out with his first clean up crew and they were very professional and made sure everything was taken care of. Colton came out to follow up and finish. Both crews were amazing!!

Da
Review №11

They were very sensitive to my 100 year old dying mother who was there. Very considerate people and great to work with.

Je
Review №12

Extremely caring and knowledgeable team!

CB
Review №13

We had water back up in our basement that affected our carpeting, wallboard and many different delicate items including paintings. Servpro was very professional, treated our property with respect and did marvelous work. Thank you.

Gr
Review №14

Colton and his crew were here within hours of a valve malfunctioning and flooding the first floor and finished basement of the house. They turned a terrible situation into a tolerable one...helped prevent any further damage...and got the house dry and ready for rebuilding. Really great crew that knows what they’re doing.

Je
Review №15

Removed ceiling sheetrock, treated for mold, drying carpet . All done efficiently & cleaned up each area. Good explanation of process & the follow upJay & Marcus were both professional, efficient & very pleasant.

Da
Review №16

Trey and Angel were amazing! They were kind and helpful. Everything was taken care of in a timely manner and communication was great. We appreciate their help during such a stressful time.

Ni
Review №17

Daniel and Jay came and arrived on time. They wore masks to make us feel safe. They worked diligently to find water damage without ripping everything to pieces. They cleaned up after themselves and were very friendly. Would recommend!

Ma
Review №18

Mike and Trey were fantastic. Very personable and explained the entire process. They went above and beyond my expectations during this tough time as our house was partly flooded. I hope the rest of the process with ServPro goes this well.Thanks again gentlemen,Matt and Ashley Breshears

Ti
Review №19

They were very professional!! Great job.

Je
Review №20

Colton and Brandon were amazing! I can’t tell you how thankful I am for these men. They were quick to respond to my flooding basement, and they took their time to ensure that job was done properly. It’s nice to know you can count on others in a time of need. Thank you all!!

Ma
Review №21

Mike and Jay were delightful to work with. Put my nerves at ease and immediately went to work on my flooded basement. It was so reassuring to see their professionalism and kindness but most of all their willingness to go above and beyond customer service and make me feel confident they had it under control and they were there to help and get things cleaned up and sanitized. They took the stress off of me me and took charge. Very kind gentleman with outstanding work ethic and professionalism. In light of a bad day, it ended much better because of them.Marti StaffordCustomer

Ri
Review №22

Mike and Elaine arrived very quickly, assessed what was needed, and went to work. They keep me updated on their work and were very professional. Highly recommend them and ServPro.

Ch
Review №23

Daniel and Angel were great. Very knowledgable. Answered all our questions. Very friendly. Left everything looking good. Definitely recommend them.

Ra
Review №24

Came ready to work and were professional

Fr
Review №25

Great job was here when I needed him both Angel and Christine.

Be
Review №26

Quick, efficient, friendly and thorough. Wonderful help.

Tr
Review №27

We had a toilet overflow which did caused a bit of water damage in our bathroom and adjoining space. Jamal and Jaden were prompt, professional, and friendly. They did the job quickly and were super transparent in every conversation we had during the process.

aa
Review №28

The guys were excellent, knowledgeable, and professional. We have used Servpro in the past as well and will continue to use them when we are in need of this kind of service, we have had nothing but great service from them, highly recommend them!

Je
Review №29

Mike and the crew were great to work with. They were all polite and went above and beyond to work with us.

Va
Review №30

We had a major water leak that effected several rooms and two floors in our home. ServePro was at our house within the hour. We are so thankful to Thor and his Team, Vlad, Daniel, Angela and Matthew. They were extremely professional and did an excellent job! They were so efficient, organized and neat while I was working from home. I would highly recommended them to anyone.

He
Review №31

This team did a fabulous job. They arrived quickly, late in the evening, and did a great job getting our water dried up as fast as possible!

De
Review №32

Very great job done on cleanup of water damage. In and out in a timely manner and all of the staff had a great attitude.

Ra
Review №33

Entire team from 1st call to finish been very responsive and efficient in the clean up of my 8th floor Condo. Thank You.

Ch
Review №34

My washer overflowed with water last night and within two hours there was someone here to begin cleaning up the damage. They answered all my questions and gave me a reasonable timeframe for the clean up.

Co
Review №35

We had a huge water issue 9 days ago. A water line broke on the top floor of our home while we were asleep. We have significant damage on all three floors.My insurance company recommended Rainbow Restoration, who came out that first day. They did nothing correctly and made a terrible situation a thousand times worse by their unprofessional and disrespectful behavior. That company was fired.SERVPRO came out on Friday and went to work immediately. The difference was night and day!Thor Niesluchowski, the project manager, was so very thorough and attentive, leaving nothing unexplained. Total professionalism was exhibited by Thor and every single SERVPRO employee who came into our home.Chris Johnson made me feel so relieved and relaxed, explaining everything that was going on. Chris showed an equal amount of expertise and care in everything he did...from tearing out wet ceilings and wood floors to wrapping my fine, delicate antique glassware, he was excellent! He and his crew worked on Saturday from 9 am to 8 pm. There was a huge amount of demolition debris and it was all bagged and removed and the entire area was cleaned up. They even came back and worked on Sunday also!We were in awe of the skill, knowledge, respect and professionalism every single SERVPRO employee exhibited. SERVPRO is the way to go!

Mi
Review №36

The entire process was extremely professional and very smooth. I was very impressed with how responsive they were, from the initial project manager who took our information, to the team on site cleaning, as well as the follow up inspections. I would highly recommend ServPro to my friends and family.

Ch
Review №37

The guys were great. Took time to explain what they were doing and different possible scenarios. A great team!

di
Review №38

Servpro team is helping with my basement incident now. They explained things to me before they do it and why they do it. They also listen carefully to what I have to say. We try to understand each other and get the work done in the best way it can happen to both parties.I do appreciate the courtesy of the team members, especially Colton Miller. He shows off that he knows the job, well equipped with knowledge and tools of what he is supposed to do. He came on time and started the mitigation work with no delays. He is getting well along with his team members too. Overall it is a pleasing experience.

Er
Review №39

Called them at 9, they got here at 10 and immediately started work after a couple of signatures from me. They had to tear out the entire cabinet under the sink and some hard woods and then tear off drywall and part of the ceiling in the basement. Colton and crew were nice, knowledgeable and got a ton of work done all in the same day. Highly recommend.

Me
Review №40

I’ve had to use this company a couple of times now. Every time they are great. They set reasonable expectations and always follow thru.

Bl
Review №41

Tremendous service! We came home from vacation to find our basement flooded. I contacted the Servpro team at 5:00 in the morning and they had a crew onsite by 8:00! Eric, Mike and team were amazing. They went to work quickly, kept me informed through the entire process, and help put my fears to rest about the process and mold being a current or long term issue. Top notch group and would highly recommend!!

Na
Review №42

Showed up on time, communicated what they were doing clearly, and dealt with the quirks of my space to get set up without issue. A good experience.

Be
Review №43

The team that did the water damage clean up at our home was professional and courteous.

An
Review №44

Great group. Water leak into recently remodeled master bedroom had ceiling destroyed. Discovered asbestos AND mold in the process which were both mitigated quickly. Josh even recommended companies to do repairs and helped coordinate schedules.Next emergency, Ill call these guys even before my insurance man. Great work and over the top performance.

As
Review №45

Colton was punctual and very professional. He got the job done as quickly and as efficiently as possible. We are appreciative of all his help in our situation.

Je
Review №46

Colton and Jamall were excellent! Timely, professional, and courteous. Thanks guys for all the hard work.

Am
Review №47

Colton and Jamal did a fast and professional job cleaning up a basement water issue. On time and explained all that was done. Highly recommend.

Pa
Review №48

Servpro came to my home right away after a major flood and began the drying process. The massive leak began under my sink, which led directly to my finished basement, utility closet, store room and even my garage. The gentlemen who arrived were very polite and were skilled at the job that needed doing. I’m very happy that Servpro was recommended to me!!

La
Review №49

Zach, James and crew were extremely professional, friendly and took care of our issue. They were extremely positive and helped us get through the water damage that occurred in our home. We called them late on a Friday evening and they left their families to come out to our place until 2:30 AM without one complaint. On Saturday, four of them showed up and worked all day long. Zach and James then came back on Sunday to check everything. They had to move furniture, pull up carpet and remove sheetrock and insulation in the ceiling. Everything was covered, taped and all done without damage to anything. We are very particular and were quite impressed by the professionalism and cleanliness of this team. We would highly recommend them to anyone and would definitely have this crew out again should this type of service ever be needed again in the future. Fantastic!

Ma
Review №50

Servpro was the silver lining during our great water catastrophe of 2020! They showed up on-time or early each of the SEVEN DAYS it took to extract water, rip out damaged items and dry the many areas. PM Matthew Minshall was very responsive and explained everything along the way. Shout out to the polite, considerate, hard-working crew of Alex!!!, Colton, and Jamal as well as VladZ, JamesB and MikeB. I would strongly recommend them to others faced with a WATER DISASTER!!

Ni
Review №51

On time. Clean workers. Did their job in timely manner. Friendly.

ty
Review №52

Provided wonderful service during a time of need. Vlad and his entire team were knowledgeable and a pleasure to work with. Highly recommend them.

Da
Review №53

Servpro did an amazing job geting my condo in downtown KC back in shape. Joe went above and beyond as well as did Mike and Alex. I give them my full endorsment.

Re
Review №54

I had a water pipe break under the kitchen at 12:30 a.m. Water flooded the main floor hardwoods, entry tile, laundry tile, and several basement rooms. I called ServPro at 3:00 a.m. and Josh, the manager, was very patient with me. His crew were out with their equipment by 10:00 a.m. Alex and Angel did a terrific job of identifying all the problem areas and setting up all the machines. They were always polite and responsive and anxious to answer all my questions. Chris and Adonay worked hard to move everything around and do some difficult work. Josh was exceptionally organized and very detailed in assessing the progress of drying and was there every day making sure things were going as planned. Everyone was very professional and took their work seriously. I felt comfortable that everything was being done as it should be. Highly recommend using this company!

An
Review №55

Excellent company. Beautiful people and incredible professionals. Highly recommend it.

Ge
Review №56

Nice work

Se
Review №57

SERVPRO of Kansas City Midtown is the best restoration company to work with. They have a great team and highly recommend their services.

DE
Review №58

Colton and Matthew and Angela were awesome

Au
Review №59

Fantastic team, fantastic service!

To
Review №60

Mike and Zach did excellent work. Much appreciated!

Ki
Review №61

Great

Ji
Review №62

Excellent prompt service

Information
100 Photos
62 Comments
5 Rating
  • Address:3323 Roanoke Rd, Kansas City, MO 64111, United States
  • Site:http://www.servprokansascitymidtownks.com/
  • Phone:+1 816-895-8890
Categories
  • Water damage restoration service
  • Air duct cleaning service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
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