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TMS Auto Repair
7012 N Oak Trafficway, Kansas City, MO 64118, United States
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Za
Review №1

TMS is my go-to shop for anything I cant repair myself like AC work, Alignment, tire balance, etc. Quality work, done right and on time. They dont mind dealing with me when they have to fix things I break on my vehicle due to my own handiwork, and always make sure were doing only what is necessary.

Se
Review №2

I had taken my Honda in for an inspection and O2 sensor replacement. Scott was very helpful and was keeping me updated on my vehicle. He informed me they were busy and would need it for the day and he got it done as promised. My fiance also took her Nissan in for brakes and he got us in and taken care of. Look for Scott he will take care of you.

He
Review №3

Chick-Fil-A meets automotive shop. Can you have a favorite mechanic? These guys are the nicest people you will ever meet. They have always done me right, even if it means they dont do some expensive repair. You get a sense in which they genuinely care about both you and your car. If they dont do a service, they direct you somewhere you can--and that you can also trust. They are the only people I would trust with my vehicles. As long as I am in the KC metro area, they exclusively have my business.

Da
Review №4

Great customer service. Started and finished when they said they would. I needed to have extra care done on my car because I was moving it across country. The car ran like it was brand new and made it without any problems!

Vi
Review №5

This is our go-to place for any repairs. Scott is very reasonable and we can always count on him to be honest.

Ci
Review №6

My ear was great for Connex always there when you need them make take good care of you and I wouldnt go nowhere else

Ty
Review №7

Good customer service and speedy service even on their busy days. Good pricing too!

Am
Review №8

Andrew was super nice an was able to take care of me.

Jo
Review №9

AMAZING!!!! Very professional atmosphere. Got my car in on schedule time and out. Estimate was given for future repair. Highly recommend.

Ge
Review №10

Excellent customer service and on top of their stuff. Great communication and we are able to resolve my issues quite quickly.

Ja
Review №11

The best auto repair service ever. The staff is always friendly and they dont price gouge us.

Le
Review №12

Great people, these guys know their stuff.

Co
Review №13

Always do a great job and are super helpful and friendly.

Je
Review №14

First time I ever used them. Had to get towed with AAA. Great service. If I didnt live so far away I would use them all the time. Honest. Reasonable. Friendly. Would highly recommend them.

Ch
Review №15

What a great place to get your car inspection done at. They were able to give me a choice. If I wanted to drop off my car or stay and wait on it. I choosed to drop off the car. It was quick and easy and everyone was very professional. I will get future work done at this place.

Yv
Review №16

Tms auto is the best. Been with them for several years. I have went to a couple of other mechanics but at the end its Money money, money and your car is still not fixed. But tms stands behind their work and they will get your car fixed and fixed right. Customer service is beyond excellent. Im sold!!!!!!!!!

Na
Review №17

They took care my truck and educated me on what was going on so I could take care of the issue myself in the futureinstead of having to come back to them for something that could be done easily at home. It really made me feel like they had my best interest in mind and not all about the money.

Jo
Review №18

Been looking for a shop around here for four years. Finally tried this shop. All the guys are absolutely fantastic! They are communicative and happy to explain the answer to any question you may have.

Ke
Review №19

Drop off on Monday for repairs was told Friday it would be done . Scott called on Wednesday and said it was done and below quoted price. Awesome job.

Ga
Review №20

Very helpful and friendly

ge
Review №21

Quick, honest, and nice. I will go back

Be
Review №22

I cant say enough about how happy I am with the service. They took our car in last minute and was still able to get it done before the end of day so I would have the car before the weekend. Professional and reliable. Will be recommending to my family and friends.

St
Review №23

Professional, honest people and locally owned. Call ahead for an appointment, they stay busy... for a reason!

Lu
Review №24

Had a great experience. I just needed some trailer tires and Logan and scott were both super helpful.

Ch
Review №25

I’ve been a TMS customer for over 2 years and 5 stars aren’t enough. These guys consistently go above and beyond to provide informed, cost-effective solutions. And they are genuinely likable. I trust them and would recommend them to anyone.

Sc
Review №26

TMS is a great car maintenance shop. I trust them completely.

Ta
Review №27

I have been notorious for not taking very good care of my cars. My Toyota Corolla was not an exception. However, with a baby on the way my priorities have quickly changed and making sure my car was safe for baby was at the top of my list. From the first phone call all the way to picking up my keys, Logan and Scott were incredible! They talked to me like a real person, despite my lack of knowledge in the car department. They did a full diagnostic of my 11 year old car and came back with a detailed and fair estimate. They walked me through what should be priority and what could wait. When I brought it back to actually have the issues on that list addressed, they got my car in and out a whole day ahead of what was quoted. They spent extra hours at the shop after closing time to give my car the extra attention it needed. Communication was excellent and I never once worried about the care my car was in. I could not have found a better shop and I will continue to bring my car to them for everything, big or small, moving forward. Thank you TMS for your hard work! Baby and I are so grateful!

Re
Review №28

Friendly staff. They kept me updated every step of way and let me know the cost of things before they proceeded with any new repairs.

Ru
Review №29

Easily the most honest and knowledge people I have found for my cars. Ive brought in both foreign and domestic for everything from air conditioning to brakes.

Ar
Review №30

Came in the morning ac of our Lincoln was out for 5 days, so want it repaired.They did quick check and in 2,5 hours it was fixed.Great service and reasonable prizes. Friendly people. Thanks for helping us in so short notice.

Au
Review №31

Amazing place, very clean and the people are reasonable. Was able to get the AC in my Lincoln repaired same day as i was from out of town. Definitely recommend coming here

St
Review №32

Gave them my 2013 Dodge Charger for what I thought were soft brakes. They ran all the tests and couldnt find anything wrong. They easily could have made something up and charged me for some ridiculous reason but they didnt. Very stand up and honest people. They will be getting all my business in the future

Am
Review №33

I have found my new mechanic!! These folks are so friendly, its almost like they actually appreciate your business! As a younger woman who shopped around for what I needed done, I was so pleased by their attitude, efficiency and price. It was hundreds less than any other place I looked at and they got me in and out in a couple of hours while everyone else said they would need days. The waiting room is nice and has everything you need if you have to stay too. 10 stars out of five! Thank you guys!

Sh
Review №34

I am so happy of the results that this team did for my daughters car. They were very professional and kept us informed throughout the entire process. They were also very fair when it came to the price. I will recommend this shop to everyone who needs maintenance complete on their car.

Sa
Review №35

Staff was very friendly and helpful! Service was quick. I had a battery cable that has come loose a couple times and they tightened it back up for free! The last time it happened, a different place charged me $30. They explained to me what I probably need to replace and didnt talk to me like a woman that knows nothing about cars (which I definitely am). I definitely recommend this place from the quick experience I had.

mi
Review №36

Ive brought many cars that Ive owned to Andrew for more than 10 years. He is a first class mechanic and a first class businessman. When I met him I was immediately impressed with his ability to talk to me like a friend I could trust. He is not a grease-monkey! He is well educated and his crew are professional mechanics. The fellows he employs there are, like him, clean cut, clean clothed and courteous. Notwithstanding all of this, Andrews presentation of his diagnosis of my cars troubles always makes me feel like he is giving me a fair price & that he is not withholding information that will cost me later. He even gives me the old parts to take home! The shop is clean and comfortable, with restaurants and shopping just a few steps away. I see from the photos that he now has a courtesy van and Im not at all suprised. Everything about the Maintenance Shop seems to oriented towards customer service. Ive never gotten the feeling that his focus was on profit or his own convenience. I recommend Andrew and The Maintenance Shop services to any of my friends & family even if it means going out of the way to get there.

Da
Review №37

Excellent customer service. I have found a reliable, honest garage... couldnt be more pleased.

Ti
Review №38

Very Honest! I took in my 2010 F150 for possible water in the oil. They checked it out and changed the plug with new boots. They found no issues with the water getting into the oil. They could have said it was the head gasket but had great integrity. I would highly recommend the shop to anyone that needs a great mechanic.

br
Review №39

These guys are excellent, honest and dependable!Thanks again for another great job

Ja
Review №40

To the TMS crew, you always always always take very good care of me. I appreciate your professionalism, experience and our fun discussions. I have been bringing my vehicles to you for about 15 years and have never been disappointed. Thanks guys.

Da
Review №41

Excellent job, excellent customer service excellent 👏

51
Review №42

Great staff and very honest. Glad shops are still around like these guys. Highly recommend. They always find a way to help our shop when needed. Thanks guys!

Me
Review №43

Always honest and fair!!!

De
Review №44

I am a new customer. I decided to give TMS a try after visiting with a neighbor. My 2002 Miata has 113,000 miles and I am getting ready to take it on a long 7,000 mile road trip. I wanted it checked out before leaving and had a few things that I thought might need to be done before the trip. TMS did a thorough inspection and replaced a leaking transmission seal. Most of my few things turned out to be not necessary at this time. I was impressed that they did not push doing work that really wasnt needed. Fair prices, thorough and honest technicians, great customer service... I am very, very pleased.

Vi
Review №45

I am from Colorado and came to town to help my sister who lives there in KC. Her Grand Cherokee broke down and I came out there to help her get it fixed. Had it towed to TMS and told them to call me in CO with details and my sister would pick up and pay. Axle shaft snapped and they dealt with many places to get a replacement. They ended up having to get a close match and have it machined to work. They didnt charge extra for this even though they had a lot more man hours in it than the book time the job called for. They also noticed that there is a bit of fan play indicating a POSSIBLE water pump issue, so I authorized them to have a closer look and replace if necessary. They came back and said the water pump will be ok for a while longer and charged a mere $35 extra for the diagnostic. I used to turn wrenches, and my situation would have been PERFECT for a dishonest shop. (The guy who knew about cars is two states away and has to take their word on it and the lady in town with the money doesnt know jack about cars). Instead, they chose to do the right thing and even saved me from an extra service that I already authorized if needed. Once you authorize a potential repair is it VERY uncommon for a shop to come back and say you dont really need it...especially when Im two states away. This isnt a fake review..feel free to contact me with questions regarding this transaction. Very, very impressed. If I lived in KC, I would bring all my vehicles to them.

St
Review №46

Weve always had great service and awesome staff. Would highly recommend this shop.

Be
Review №47

Andrew and the team at The Maintenance Shop have been doing an outstanding job of servicing our vehicles for the last several years. On occasion weve gotten comparative quotes and TMS has always been the most affordable and thorough. The best part is that they always fix the problem the first time, and dont take the shotgun approach of fixing things in hopes of determining the root cause of a problem. Weve had other service shops do this in the past and it has cost us a pretty penny.Lastly, its always a no-pressure environment and they just provide the facts, their professional opinion and let you make the decision. This is why we always make the extra drive to get our oil changes done here, too.Great job, guys. Keep up the good work.

Vi
Review №48

Great place to get repairs. Very friendly, transparent on pricing and what they are going to be doing. Would recommend.

Sc
Review №49

Smaller shop family-owned all the modern technology great service good people well done very impressed

Er
Review №50

Honest and courteous staff! Wont take my vehicles anywhere else!

Mi
Review №51

Love the guys here. I take all my vehicles here because I know they will be fixed correct and wont have to second guess it. I once purchased a scratcher ticker after leaving this place and won $100 bucks. Some call it luck, some call it the magic touch of the maintenance shop boys

Sh
Review №52

Ive been taking my cars to Andrew and his team for almost 10 years. They are always very thorough and deliberate in their recommendations for service. Theyve always taken care of me and have never recommended work that was not needed. I trust them fully and highly recommend them to anyone and everyone that needs their vehicles serviced.

Ta
Review №53

Great Customer Service. Jarred was a great person to talk with and he explained very nicely everything that would need to be fixed with my car both now and potentially down the road. Andrew was also a pleasure to talk with

Te
Review №54

I have four older vehicles, they have all been serviced by Andrew and his staff. Alway completely satisfied with their work.Courteous and Professional.Quality work at a fair price.

Ri
Review №55

Fast and trustworthy service!

Wi
Review №56

Great service at a great price.

Da
Review №57

Great place to do business. I am an out of towner, my wife flew in to KCI one night and the car wouldnt start. Guys called first thing in the morning, they said they were pretty full but since she was from out of town they worked her into the schedule and got her on the road by noon. I dont feel taken advantage of on the price just because we were in a tough position. Wish we had a shop like this near my house! Thanks TMS!

Ky
Review №58

Great people to work with, everyone I worked with was very friendly and knowledgeable. They are good and fast at what they do. I will be using them in the future.

Ry
Review №59

Ive brought my 09 Acura RDX in here twice now. Once for a rock taking out the A/C, and today because all the oil decided to blow out the bottom of my car as I was driving. I am a fireman with ZERO engine knowledge. I was sure with my luck the engine was totalled. They took it in (worked late on it) and found it was just a hole in the oil filter. Cheap fix, nothing else wrong with the car. Got it back same day. They even cleaned up all the oil from underneath. Their honesty alone is more than enough reason to take your vehicle here. They all seem like genuinely nice and friendly people as well. Cant say anything even remotely negative in my experiences with them and plan to take all my business here and recommend anyone with car problems to do the same.

Ga
Review №60

I couldnt have been more pleased with the experience I had here. After getting my engine light checked out I was told I had a gasket problem so I brought it to TMS to get looked at. After fixing what they thought needed fixed they were still hesitant to give me my car back because it just wasnt running properly. At first I was irritated, but they kept looking at possible issues and ended up finding out that my gas had become HEAVILY contaminated with water. They then took me through the steps to get a hold of the gas station and their insurance so that I could be off the hook for a good amount of the repairs needed for my car (Saved me over $1000 when everything was done). Safe to say I became okay with not having my car for a few extra days after that. If you ever need your car worked on, TMS is the place to go.

Sh
Review №61

My experience was beyond words they really want to help the staff works with you and they are very honest about the work you need done this company treats you like family when you walk through the door trust me when i say the best shop around your car will be in great hands so if your in need of car repair TMS is where you should be!!!

Va
Review №62

These guys are amazing! They are honest, quick and completely fixed my car without a bunch of un needed repairs i highly recommend them to anyone!!

Da
Review №63

Great place to do business, honest and fair guys who do great work!

An
Review №64

Do not go here, extremely overpriced. They charged me nearly $600. Just to replace my starter a job that should be no more than $350. Complete rip off.

Cr
Review №65

The guys at TMS are always polite, listen to you, evaluate your car and give you an estimate before doing any work.Overall, I am willing to pay the little extra for the quality of the work and GREAT Customer Service! I have never had a problem getting my car in at the last minute as they are very flexible and will bend over backwards to get the job done for you. They at one point cut open the whole wire harness to find the frayed wire as he didnt believe that the sensor should have gone bad so quickly. Sure enough it was a bad wire and not the sensor so only got charged for the harness.Thank you TMS for doing such a quality job and have such Great Customer Service.Cristie

Do
Review №66

Always friendly and very knowledgeable.

Do
Review №67

Best knowledge on car repairs on Chrysler

Ma
Review №68

Took my 2011 Cruze in for a coolant leak, they found two leaks and instead of charging me, they recommended I take it to the dealer since the part was still under warranty. Will definitely be back for the next time I have any auto issues.

Ta
Review №69

Scott and the gang are amazing

We
Review №70

The Maintenance Shop is a premier automotive service facility unlike any I have ever encountered. I recently had my vehicle repaired by their experienced staff, and I cannot say enough about the kindness of the service advisors, and the professionalism and knowledge of their technicians. The environment was extremely inviting, and I can honestly say I have never been to an automotive repair facility with a fireplace! Andrew and his staff have serviced my truck for over five years now, and I wouldn’t even contemplate taking it somewhere else. I don’t even live in Gladstone, and drive 30 minutes merely to have my oil changed, since they carry the finest products including AMSOIL. It is rare in the automotive realm to find an honest and sincere staff like the folks at TMS Automotive, let alone a clean environment. Not to mention their coffee is incredible! Highly recommended, a true gem in the automotive industry!

Cu
Review №71

Avoid this place. These guys quoted me a list of repairs totaling over $1800. I went to another shop and turned out all the things on their list were fine! I wont go back and neither will anyone in my family or friends.

Da
Review №72

Known the owner for years. Always been treated fair. Great work.

Di
Review №73

Friendly and efficient!

be
Review №74

Fixed my car no problem then the same thing acted up again and they fixed it again but the 2nd time they did it free

Ch
Review №75

Excellent service, very trustworthy.

Ry
Review №76

My wallet doesnt like them as much as my truck does. A+ service

Al
Review №77

The only auto shop I trust for my car. The service personnel analyze and explain problems, and get my approval of the estimate prior to proceeding with the work.

Jo
Review №78

Best shop in town.

Ma
Review №79

Quick and correct

Information
12 Photos
79 Comments
4.9 Rating
  • Address:7012 N Oak Trafficway, Kansas City, MO 64118, United States
  • Site:http://www.tmsauto.com/
  • Phone:+1 816-436-3532
Categories
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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