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AD Joliet, Inc.
912 W Jefferson St, Joliet, IL 60435, United States
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He
Review №1

They were very thorough in the inspection of my car. Additionally,they completed the 2 major repairs in a day.

Ch
Review №2

Tried to offer free shop towels and got hung up on. Very rude and unprofessional.

Am
Review №3

Ive been there a few times now. They do great work and reasonably priced! Suggest this place all the time.

Be
Review №4

Reasonable honest and sincere professional that cares about people and knows all types of mechanical vehicles A to Z highly recommended

La
Review №5

I’ve been a loyal customer since the first time about 15 yrs ago. I have sent many of my friends, family & coworkers to them. They to have all been happy with the quality of work. If you are looking for an honest place that also does the job right, Auto Doc is the best place in town. Chris had my last car running for 18 yrs. I only got rid of it cause the body was shot. But got a great price because the engine ran like a champ. Chris knows my husband and I by name and greets us by name every time we come in. I wish I could give them 10 🌟’s. Keep up the great work! 👨🏼‍🔧

Va
Review №6

Love this place. These guys are so honest and good at what they do. They will save you money too by fixing your car as inexpensively as possible and its done right the first time. I was in the waiting room one day and overheard one of the owners talking to an older woman who came to get something fixed on her car and have the oil changed. They told her, that her oil did not need to be changed yet and that her car was new so it should be under warranty and she should check on that first. They could have totally charged her money for all of it and they were honest with her which made me love this place even more!

Pe
Review №7

If you are looking for an honest mechanic, look no further. I have gone here for the last five years and have never been disappointed. Chris is honest and has the best prices in town. At least five of my different family members now go to Auto Doc as well. I cant imagine how much money we have saved over the last five years using Auto Doc. Thanks for the honest and great service!

Kr
Review №8

Called yesterday to make an appointment to drop car off for service today. When we got there at 9am they turned us away because they were too busy. Why didn’t they tell us that yesterday and save both of us a trip. Because they don’t care.

Ni
Review №9

Mark at AD Auto In Joliet, IL is very honest and helpful. I had a problem with a tire and he gave me the best deal he could. I highly recommend this shop for all of your automotive needs. Also the technicians are very well trained and I feel comfortable with these guys. Thanks AD Auto!!

Ja
Review №10

Went in and got my trucks alternator replaced in no time! AND the price was great also! Great customer service, Chris is a cool guy! Def going back for my Car needs.

Al
Review №11

This place is a blessing. The most honest mechanics I have ever come across. Me and my entire family take our cars here and only here. They give you good prices and explain what needs to be done and why. I highly recommend them to everyone.

Ti
Review №12

The best place to take your car for service or repair. I took my wife car there first a Lincoln MKZ and Chris said there nothing wrong with it and we looked at it together and notice there were bolts loose from a brake job that was done earlier an couple months ago and Chris tighten the bolts up and said that was the problem from the noise we were hearing. So the same day I brought my charger later in that day for repair and the techs fix it and it runs and drives great, My charger needed rock arms and bearings replaced and some other work did .The owner and technicians are very knowledgeable, considerate, and respectful, And cost efficient. This place is great! And my auto repair shop!

Je
Review №13

Amazing work, great prices, honest people every time

Ta
Review №14

Came in today at 10:00 am 2 people were ahead of me. Cool no problem I’ll wait. I’m only getting my brakes check. Two hours later nobody here but me literally no cars in the garages. I’m still waiting I had to say something for them to look at my car! He says it’s done my car hasn’t moved at all I’m watching it from the windows. See Chris isn’t here if he were then I wouldn’t have this problem he checks on his customers. But because of this he lost one why not see why a person is still waiting in the waiting area. Ridiculous I’m only here because I have a warranty.

Me
Review №15

Amazing shop with experienced people and outstanding work.

Ar
Review №16

Absolutely amazing service! On a road tip I had a backed up AC drain leaking into my passenger side, we called them and they told me to come in whenever thy could fix it. When we got there the owner got us in immediately as personably fixed the issue. It was a minor issue, the charge was only the cost of labour and he did it for free. I would 100% recommend, he was the best, honest, nicest mechanic I have ever met. Especially great as someone coming from out of town

Ba
Review №17

These guys are freaking awesome. Great prices and Honest people

Pe
Review №18

I am new to town and needed a shop I could trust. These reviews were reliable and help me find what I consider the best repair shop in town. The staff were friendly, honest and provided a great service at a reasonable price. Dont think Ill take my vehicle anywhere else.

Ra
Review №19

These guys offer excellent services at the cheapest prices. I recommend this shop to anyone who needs a quick and world class services done.

Al
Review №20

Iv been taking my cars to Chris for years now! Best prices and service in Joliet. I dont trust anyone else with me cars.

Mr
Review №21

Great place to get your car fixed.... Very honest and they explain in great detail whats going on with your car .

Ch
Review №22

Trust worthy, this guy has an amazing memory! Dont like smoke though.

GM
Review №23

Best auto mechanic in Joliet. Ive given them my business for 10 years. Excellent service and prices.

Do
Review №24

Very knowledgeable staff and a shop that won’t nickel and dime you for everything. I’ll be going back.

Al
Review №25

Fast and super friendly staff. Great prices

Da
Review №26

Great service, super honest, I trust Chris and his staff 100%. Theyve worked on several of mine and my families vehicles.

Me
Review №27

Honest reliable people. Trust these guys, they are awesome!

Ja
Review №28

Did a great job on my 2009 Ford f150

De
Review №29

My son brought his PT Cruiser here and got outstanding service. Not only was the repair less than quoted, he was told which repairs he could hold off on for a bit for budget purposes. I have a VW that I have talked to him about, but now I need to know repair vs. replace. The dealership quoted $1900 for ONE of the problems. I called these guys, mentioned that I had a dealership quote, and the guy started laughing immediately. It made me smile, he completely understood where I was coming from. I am taking it in for evaluation next week, because they are so busy this week. I know I can trust whatever he tells me, and thats a good feeling!

J
Review №30

They advertise on Google as repair shop but the customer rep was rude AF

St
Review №31

I brought my car in so I can get the knock sensor and oxygen sensor replaced (those were the codes it was showing) so I can pass emissions. They replaced the knock sensor and insisted on a smoke test to make sure they was no leaks in my system. That came up negative. They said I should be able to pass. I get 20 miles away and my check engine light goes back on. When I have the money to bring it back they go in and replace the oxygen sensor. Yay! All seems well and Im happy.Heres where it all goes wrong:I get not even two blocks away before I cannot ignore the rubbing/grinding sound that my car made as it moved. I bring it back and the owner/manager insists that they drove my car after and nothing was wrong with it. He agrees to drive it again to check it out. When he comes back he says they will take a look at it. He finds that when they put my car on their machine, it broke the strut. He then told me that even though it broke from their machine, they wont replace it because they were replacing the O2 sensor, and not anything having to do with the strut therefore its not their fault.I am, to be quite honest, upset. At least he could have offered a discount on replacing it.

Fr
Review №32

Was refused a simple swap out of a set of rims with the tires already put on without balancing.

ca
Review №33

Cheap and very honest. Wont take my car anywhere else.

Ch
Review №34

One of the best places to take your car for service or repair. Owners and technicians are knowledgeable, considerate, respectful, and efficient.

Ni
Review №35

Great mechanic, polish friendly.

Ha
Review №36

Amazing - they thoroughly go through what you need and WHY you need certain services, and are very respectful of your time.Update 01/09/18 - I dont care much for where i bring my car for basic maintenance, but whenever i have major issues, Auto Doc goes above and beyond and then some. My 2013 Civic Hybrid stopped accelerating on the highway. I had it towed to a Honda Dealership whom troubleshooted it over night and told me that i needed to have the whole transmission replaced. I then brought it to AutoDoc who informed me that it was infact the flywheel. Once they received the part they had me up and running the next day at a very reasonable price. Mark & Tony are honest hard working people.

ca
Review №37

Honest people and honest pricing. Saved more than half on the price compared to the quote from firestone. Highly recommended.

Ja
Review №38

Very honest and reasonably priced. You can tell they take pride in what they do.The manager Alex is the best.

Ca
Review №39

Have been going to them for 16 yrs. Never an issue. They are quick. reasonable and very nice.

Mi
Review №40

Saved me hundreds of dollars over velazquez mufflers down the street. Theyre knowledgeable and honest.

An
Review №41

If you live in the area and youre not bringing your car here when work needs to be done, youre making a mistake.I was leery of both the positive and negative reviews, but my whole family brings their vehicles here. How could I argue against word of mouth?My car was squeeking, and not being very knowledgeable about vehicles, I wasnt certain I know what was up. I was honest with Chris at the shop and he said hed look into it and give me a call back with an update and a quote. He could have swindled me like many of us fear when it comes to mechanics, but he was honest. He actually talked me out of work and gave me a heads up on what I should keep an eye on going forward.Im very pleased with the service and the honesty, and Ill certainly be back when the time comes for additional work.

Le
Review №42

I took my car her a few months back for an unknown whoosing noise and vibrations in the steering wheel. They told me I needed all four new tires, after I just replaced all four tires. Took it to Pep Boys, turns out to be my wheel bearing. For the sake of it being closer I took my car here again when a spring popping noise was coming from the front tire when I turned my steering wheel, gave me an estimated price of 700 to fix the tire rods, sway bar links and get an alignment. I get the tire rods fixed and the noise is still there.. He tells me I need to fix the sway bar links before the noise will stop. I get it aligned and it isnt aligned when I leave. I call him he says I need all four new tires again, and that its best to do that before the sway bar links. I take it to Pep Boys again because my now brand new tires have exposed wires everywhere within two months. They tell me its my lower arm controls, and because theyre failing its impossible to align my vehicle. And they also tell me theres nothing wrong with my sway bar links or my wheel bearing(which was my guess considering the recent replacement.). Spent 400 with them, spent well over 2,000 on tires since the problem began, now I have to pay 700 to fix the real problem. Waste of money and waste of time!!

La
Review №43

This is the worst auto repair I have ever brought my car to. They will tell you false information and have you thinking they fixed your car but really your car has more problems that they KNEW about. Very bad business.

Zu
Review №44

Honest; great work, will be a returning customer that’s for sure!

Fr
Review №45

A bit pricey,but they will fix your car right.

Ch
Review №46

Amazing work at outstanding prices.

Ju
Review №47

We took our Toyota 4-Runner into Thomas Toyota for a new starter. They quoted us a price and we told them to go ahead. 3 hours later they called and said it was going to be $200 more than they quoted. Their explanation was their computers were wrong. How is that my fault? I was furious. I looked on the Internet and saw great reviews for Auto Doc. I drove there and asked how much for a starter. The price they gave me was $300 less than Thomas Toyotas. We dropped off our vehicle at 5:00 in the evening and at 8:30 the following morning, they called to say it was done. Unreal! They charged me exactly what they said it would be. I will reccommend them and so happy I finally found an honest, resonable, and great place to take my vehicles to. Thank you Auto Doc!

Da
Review №48

Best guys in town, fair and honest, just try and find that elsewhere !

Ty
Review №49

Great place to take your car for a repair, the mechanics know what is really wrong and fix it. The main guy their Chris is really helpful, my car was over heating and he gave me a ride home!

ig
Review №50

I love this place ❤

al
Review №51

Very good work!

As
Review №52

Took my car for a minor air conditioning recharge. Recieved my car back with damage to the passenger side mirror. I am not happy..they are replacing, but they made it seem like I was overreacting. Me and my family have been going there for years...mechanics and owners seem to have changed!

ry
Review №53

Great service, great pricing, honest mechanics!

Ca
Review №54

Theyre reasonable with their price

Jn
Review №55

Great service and honest mechanics!

Ch
Review №56

They do all they can to help us with our car problems here.

Ju
Review №57

THEY DEFINITELY GET THE JOB DONE EVERY TIME I WENT THERE

ha
Review №58

Excellent & honest place!!!

Sh
Review №59

Thanks for all the years guys!!!

Ru
Review №60

Great service

Se
Review №61

Very reasonable shop

sh
Review №62

They are the best

Ja
Review №63

Great service

Ar
Review №64

To high

Information
5 Photos
64 Comments
4.5 Rating
  • Address:912 W Jefferson St, Joliet, IL 60435, United States
  • Site:https://adjolietinc.com/
  • Phone:+1 815-744-3700
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto machine shop
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Mechanic
  • Muffler shop
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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