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ACE Cash Express
6030 Merrill Rd, Jacksonville, FL 32277, United States
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Comments
Pa
Review №1

Above me on however I will say that its is she my little very little assistant and had to go through quite a bit to get an RA approved I guess is what it was called the first manager she spoke to I want to see her name was Sherry I cant quite remember but she was super rude anyway the young lady who helped us at the window and at the actual store was absolutely amazing and I would deal with her any day

Jo
Review №2

Very professional, fast, and respectful employees. Love my app were I can keep up with all my transactions and balance.

An
Review №3

The customer service was so awesome!! Answered all my questions and supper friendly

Da
Review №4

As soon as I walked in, I was scolded for not wearing a mask. Sir. Put your mask on please. So i complied. But then i asked for my check and ID back. I said, i was going to do business here but since you want to tell me to put my mask on, Im taking my business somewhere else. Please hand me my things back.Policy is one thing. But enforcing silly policy can drive customers away. Dont forget, if your business does not make money, you dont get paid. If i choose to wear a mask okay, but if i forgot it in the car, dont say anything! Let it be. Its not that hard.

DT
Review №5

I use it mostly when in the crunch for my business as a large order comes in. Need more supplies to fill the order and make my money back double

Sa
Review №6

Quick professional Service

te
Review №7

This location is very convenient and the manager is so Amazing. She works with me and my grandma very well and is always nice.

Ti
Review №8

Its a very good easy way of going for help for important things in your life

ME
Review №9

Customer service always polite and fast

ro
Review №10

These days we have a lot going on in our lives, and your store was there to help me in a matter, that was solve and I thankful of your employee was there to help.. Take care and be safe !!

fi
Review №11

So unprofessional. The ladies there are rude and they seem uninterested in their jobs.

To
Review №12

Ive done buisness at Ace for over 5 years.there was always excellent service!

Sh
Review №13

I went here with a Western Union money order for $50. The money order was made out to me and I had my ID. They took me through fire flame hoops. I had to bring them the person that wrote it, I did that. Then they wanted the receipt to see how it was purchased. It was already 5:30 and I needed the money to go along with what I had to get my lights back on for me and my four children. There was no way I could do that in time. I went to Check N Go on Arlington Rd, in and out in 10 minutes. And it was $5 cheaper to cash the money order.

Ca
Review №14

Good customer service. They are friendly they are professionals. I feel good doing business there.

Te
Review №15

Always nice, always helpful. Definitely nice people.....

Jo
Review №16

Everyday by 1p.m there is no cash left. Why are y’all even open after that time? How can you be a check cashing place with no money, EVER.

Ke
Review №17

Great service and very professional!

Ni
Review №18

Love them they never that busy and they don’t charge that much to cash checks

Ma
Review №19

This place will treat you like a criminal and make you feel like you are not human. They will take your photo, fingerprint you, call You, and make you fill out a packet longer than the old testament. I would rather get robbed than cash a check here.0 stars.

Ra
Review №20

Great customer relationships....

Ja
Review №21

Quick service, nice people all around.

Je
Review №22

Absolutely horrible service. DO NOT CASH YOUR CHECK HERE!!! The manager Lizette cooksey does her own thing OFF RECORD. They are scam. I took 2 checks to get cashed and find out necessary information needed to cash my check and fill out the paperwork for my first visit and instead of helping me she automatically judged and criticized me. She didnt even ask my name before she blurts out Im gonna need to pay 5% plus an extra charge for being a new customer. I was trying to figure out if it was worth depositing in my bank account and she automatically assumed I was a scammer. It was so embarrassing. Instead of assisting an uninformed customer she proceeded to call her district manager. Her district manager tells her to cash the check and she still holds on to it and does her own thing. I would never recommend anyone to come to this off brand check cashing facility. Completely unprofessional. Lizette hates her job and sadly it shows.

Sp
Review №23

Very nice and helpful staff.

Ki
Review №24

Less hassle from what you would get from a bank.

Ti
Review №25

I like it it shows me money in a text right away give me my bank information online with out having to go in store’s

Y.
Review №26

Quick and nice service

De
Review №27

Very friendly with a smile, great customer service

Ch
Review №28

If i could i would want to put negative stars i just needed my payroll check cashed and i filled out the forms the lady behind the counter started out nice and then turned very rude she kept saying how she had to verify this and that and i was standing there with a line of people behind me who were complaining about how long it was taking after standing there for almost 20 minutes i asked for my check back and i would just go somewhere else and then she was like oh i was just about to call my manager for approval and she throws my check under the window and was like fine take your business elsewhere if you want to she was very unprofessional and dont go there unless you wanna be treated worse than dirt

Ja
Review №29

No comments

An
Review №30

I have use this service for over 5 years will continue this service.

Li
Review №31

They are located in the surrounding areas , their fee is low and no charge for withdrawal when u have an account

Ol
Review №32

Friendly customer service

cl
Review №33

Rude and they charged me an arm and a leg

Ed
Review №34

They always give good service

Information
3 Photos
34 Comments
3.9 Rating
  • Address:6030 Merrill Rd, Jacksonville, FL 32277, United States
  • Site:https://www.acecashexpress.com/locations/florida/jacksonville/3261?utm_medium=referral&utm_campaign=local&utm_source=google
  • Phone:+1 904-744-9128
Categories
  • Money transfer service
  • Check cashing service
  • Financial institution
  • Money order service
  • Loan agency
Working hours
  • Monday:9am–6pm
  • Tuesday:Closed
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:8am–8pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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