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Camel Premium Express Car Wash
9200 Merrill Rd, Jacksonville, FL 32225, United States
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Ro
Review №1

My car is clean, the vacuums work very good, the attendance help you out when you dont understand stuff, the rug vacuuming/washing machine was an actual joy to use. And the dash cleaner and trim cleaning solution and towels were good they even showed me how to use them as I had never done that before. If I lived on that side of town I would consider the monthly program where you can go as much as you want to wash your car. But it is the staff thats on the vacuum cleaning side that make you like this place.

Ev
Review №2

Nice facility but horrible experience. My wife attempted to get our truck washed that had a bit of leftover gravel in the bed. The manager stormed out after they had already started washing it and made a huge episode, rudely told her to get out and made all the other cars back out of her way since he didn’t want any gravel to get on the ground. Understandable in a way but very rudely handled and unprofessional.***edit to this post after the response below: we were NOT offered the vacuum area free of charge. My wife asked if she could use it to get rid of the gravel and the manager told her no I dont want any of this stuff on my property.

Sh
Review №3

I purchased the Managers Special ($20, price subject to change, Im sure) which has all of the services they offer. They advertise themselves as a 3-minute car wash. If you decline the optional self-services, you can definitely hit that time frame. Ill detail the whole experience (pun not intended.) 😂When driving in, you first approach an optional self-service Bug Wash to remove caked on debris with the provided long brushes and a soapy solution. I went in the afternoon and it seems this solution isnt changed often because it was an murky gray color. 😟However, this pre-wash helpful, so you dont have to rely on an attendant ferociously scrubbing away before your car is pulled into the wash. This also helps them keep the cars flowing and the wash time down. Here, you can take your time with the provided long brushes and soapy solution.Paying for the wash you want is simple with cash or credit card and fully automated.Pulling forward youll see the attendants who prep you for the automated wash. These two attendants sprayed my car down (not sure if its a soap solution, or water) and directed me to steer the car into pull chain track. Once youre locked in, they point at the rules for drivers to follow for a safe wash.Your experience inside the wash will depend on the type of wash you choose. But its always nice and relaxing to sit and watch it happen. Soaping, waxing, rinsing and drying all seem to be very thorough. My car was completely dry upon exiting.After the wash, you also have the option to head to the complimentary vacuums. There you have the typical hand held vacuum hoses, a smaller hose for those hard to reach areas, spray bottles and towels to clean mats, and trash cans. All of the equipment seemed in working order and they had plenty of stalls for these services.Another attendant came by and passed out complimentary air fresheners, picking from a choice of 4 scents.All in all, very pleased. Id come back again.

Ka
Review №4

I really wanted to give this place 5 stars when I pulled in and found a self service pre-wash for bugs 🥳 However, the brushes were pretty worn out. Then, I considered purchasing a monthly plan, but the stipulation that cancellation must be submitted in writing??? Nah- it’s 2021 and everything should be simpler.

Ja
Review №5

I was curious and in a hurry so gave Camel a try. Im hard of hearing and didnt understand the attendant but followed his instructions as best I could. I think I paid around $23 with my credit card but wasnt sure what services I had bought. I lined my car up with their conveyor device and it went through the system easily enough. I wasnt sure what the stalls were for, or if I had paid for that service, so I left. As I drove off I saw people vacuuming their cars, so I assumed its a do-it-yourself vacuum system.When I got home I noticed there were still bug spots on the bumper and hood and the wheels were dirty. So I washed it again myself and spray waxed it.To be fair, the attendant I encountered was polite but the instructions could have been clearer. I did not understand the various options or what I was paying for. My bad....

Wh
Review №6

Great place to wash your cars. Start with the rinse area, great to brush your tires and rims along with any other problem areas. My rims tend to get very dirty so having this station really helps he car look better. They have many selections of type of car wash you may want at different price points. There is attendants that do a pre-brush and rinse as well. After there is an excellent vacuum station with all the items needed to vacuum and detail your auto.

Ga
Review №7

This place is nice! And reasonable! I bought a special of two full wash and wax with protective coating for $34.99. Their vacuum area has free towels to dry spots. I was pleased. Think I have a new favorite car wash location!

Cr
Review №8

Greatest Car Wash in Jacksonville that actually removes built in dirt in the paint especially the monthly subscription they provided for unlimited usage, Tire shine similar to the stuff that comes in a can like Meguiars Wet Shine plus Free Air Fresheners with many in variety of preferred smells, gonna miss it now that I had to leave Florida. 10/10 Place!

Gw
Review №9

Good carwash, easy, does a pretty good job. Paid for the ceramic protection (an extra $5) because the signs outside say they have it, but the lights inside never showed it being done and as I exited the wash there is a sign saying ceramic protection coming soon... So I paid the extra money for nothing. Will definitely go back, just wont pay more until I know its all up.

Ka
Review №10

I love that they think of everything! Clean your car mats! Get complimentary air freshner. The air blower to get dust and crumbs out of hard to reach crevices. The vacuum...the cleaning spray and rags...you name it!

Ma
Review №11

Business was kept up well, team was trained well, and it was definitely clear that the customers came first.

Ry
Review №12

Best carwash in town. Air fresheners, degreaser, window cleaner, rubber mat machine, towels are the things I most enjoy.

Da
Review №13

This is the best car wash in Jax hands down. Dont waste money elsewhere!

le
Review №14

This is our FAVORITE car wash! It is always a great experience and it does the best job by far compared to other places. We take our truck and SUV regularly and love how great our vehicles look and stay CLEAN! A big shout out to Josh who is friendly and always gives us great customer service!

J
Review №15

Great car wash, good dryer and vacuums. And they support first responders

as
Review №16

I’ve been going to this car wash since their grand opening and I haven’t had nothing less than an exceptional experience. The staff is friendly and they often make recommendations to ensure you get a great car wash experience. The value of their car wash far surpasses the other car washes poping up around town that offers the self service options. I love the fact that I can clean my car like I like it without items being missed or having to go get a crew member redo something that they missed. Lastly, the cleaning products they use to clean your car is by far much better than any other car wash in town. Highly recommended.

Ch
Review №17

What else could you ask for from here? Nothing, absolutely nothing because they have everything youd ever need for a quick high-quality exterior wash with the towels, mat washer and vacuums. Easy peasy. Love it!

Gl
Review №18

Friendly staff. Very helpful. Great assortment of services.oved tbe floor mat washer. Powerful vaccums.

Al
Review №19

I just love CAMEL my sister Latisha hooked me up on this one. I have the top of the line package nothing is to good for my baby. I go to CAMEL twice a week to clean my baby plus my daughter like going to help me clean the SUV. I was shocked she actually gets mad if we dont go. So I use this time for bonding with my daughter ☺️. The way CAMEL has everything accessible is awesome. I did try another car wash JOHNNY CAR WASH but the the suction on there vacs was aweful. We are forever great full for CAMEL CAR WASH. WE ARE CUSTOMERS FIR LIFE.

va
Review №20

I dont usually go here, but they have me great customer service. I wasnt sure how the system worked since I just wanted to vacuum the car out, there was a guy there to help me with choosing the best option for me. He even walked over to the payment area and pointed out the best option for me. Then when I was done with the car wash and was vacuuming out my car, he showed me how to get the dog hair out of my mats and was very friendly to me and my child.

Me
Review №21

This is the BEST car wash that I have ever been to! Not only do they have free vacuum they also have towels and spray for your dash and windows and a de-grease spray they have free auto that you can get all the dust off of your vents and all the other crevices! Oh and they gave me a free air freshener for my car 💖Would highly recommend Camel Premium car wash!

Sa
Review №22

Great wash at a fair price. Friendly staff and very strong vacuums.

Ke
Review №23

Great place. Much for the $. I was really impressed

Bo
Review №24

I have found Camel Car Wash to be the BEST wash in town...I have used all the others at one time or the other, but Camel is the BEST!!! Not only the wash and the facility, but the customer service is FIVE STAR and starts with the Manager Mr. Stirgus who is a true testament to customer service.

Ke
Review №25

Usually I wash my car at home, but holiday duties have me doing other things. The folks here are so nice. Ran my white car through and David came around afterward and said he didnt like how it came out and asked me to go through again.(Yes, for free.) Totally unexpected! The car looked great the second time. Love their detailing station! I will certainly come here more often.

Se
Review №26

Thank you so much for great service!

Mi
Review №27

This car wash is for real.....some just make it shine but dont clean...this does both

Ja
Review №28

For a heavy touch car Wash camel really does a great job the facilities are clean they also give out air fresheners and have microfiber towels for wiping down the interior and exterior of your vehicle.Highly recommended!

Da
Review №29

Service was great. The vaccuum system is strong, and you are provided with the necessary supplies to clean your car or truck. Plus complimentary air freshener

Pa
Review №30

A great and quick way to get a good clean on your cars exterior. The self-serve cleaning stations make it a breeze to tidy up your interior too.

De
Review №31

Always a great pleasure going there. Staff is always around and ready to answer any questions you may have.

Ma
Review №32

Great car wash but I have a lifted truck and they let me in with out a problem. I got stuck in the car wash 3 times and had to drive out. The manager told me never to come back again truck is to big. Thats fine but you should of told me before you let me through!

Cl
Review №33

Best wash of any drive through wash i have used

Li
Review №34

Love, love this carwash drive further to go here. Lots of great free supplies offered to clean your car. Love the hose to blow the crumbs between your seat. I eat in my car.

Sh
Review №35

The lines were a bit long, but the microfiber towels to clean the inside were awesome. I have used plenty of these subscription based places and its the best

Jo
Review №36

I normally dont do automatic car washes, but this one does an awesome job. No water spots left, dries pretty thoroughly, great vacuums, and they even give you glass/interior cleaner with rags.. the air hose is also an awesome perk. My wife and I take both of our vehicles here and will continue to do so until we move.

Da
Review №37

Love this place for a good, wuick car wash.

al
Review №38

I can wash my car whenever I choose to keep it clean and shiny! One low monthly payment is well worth it.

Mi
Review №39

I highly recommend this car wash. My car was in dire need of a cleaning. As I was vacuuming my car after the wash, the manager Sturgis told me to go back through, it wasnt clean to his satisfaction! Great service and professionalism!

Fr
Review №40

Best car wash in town! Free vacuums, free towels, free mat washer, free Windex, no strangers in your car. The Lava and Hot Wax are amazing! Great customer service too.

Review №41

Black cars are so hard to keep clean.... Loved the final look! Petty Officer recommended- GM was really helpful, fresh microfiber towels to use every time, free vacuum (strongest Ive found in the area, watch that loose change!). Getting a membership, highly recommended!

Je
Review №42

Left my white BMW looking more dirty than before!! There are literally stripes of dirt on my hood! I went there around 12pm Tuesday March 23, 2021. I dont understand how this much dirt is still on my car after going through the car wash for the $20 managers special! Now Ill need to pay over $100 to wash. 🙁

Th
Review №43

Great place, the car wash is really good. Dried it off great! Towels strong vacuums windex all supplied. Carpet mat machine and a place to hose off my weather tech mats. Attendants were very helpful. All around great place!

Om
Review №44

Stirgus is awesome, we just left and hes helped me yet again!Admittedly this review is long over due! But thanks again to your loyal customer with the Black F150 and the Mystery residue on his truck!This is the ONLY car wash I go to. They are fast, efficient and reasonably priced. Do yourself a favor and go here for your car wash needs.

Di
Review №45

Must say this place was good did a 10.wash and the vacuums really had suction and got in between all the hard spots that I normally cant reach. Staff was great offered paper towels air freshener and glass cleaner

Re
Review №46

It was real nice, although the few outside should help point out to people where the clean cloths, mat cleaner and window cleaner are. Just a thought!

Be
Review №47

I have a few bird poo spots left sometimes although I dont pay for bug prep.. still the best car wash around as the people are helpful. Oh and the vaccuum stations fully furnished at each site with excellent working vaccuums and air compressors for the stubborn dust..the areas have always been clean and trash kept up. My favorite car wash!

Tr
Review №48

Nice car wash spot. In and out. Weekends can be a little crowded but everything runs pretty smooth.

Ro
Review №49

This business makes it easy to keep a clean vehicle. Inexpensive selection such as the Managers Special for $20. Drive up to the carwash track and put it in neutral. There is an area on the side after going through the wash, where you can vacumm and wipe down the inside and outside of your vehicle. There us always an abundance of clean soft rags, degreaser and glass cleaner available for your use at no extra cost. The employees offer free air freshner as well!

Er
Review №50

Good car wash... quick and efficient.

He
Review №51

Best automatic car wash in Jacksonville! Great wash and the staff is super friendly and helpful. We go at least 3 times a week. Love this place!

bi
Review №52

Great wash, friendly staff

Do
Review №53

Great car wash with tons of available vacuums great service and great facilities

Te
Review №54

Great place to wash car. Other amenities available for clients convenience.

To
Review №55

I really appreciate there service. They do a great job 👏!!!

SC
Review №56

Love this car wash!

Da
Review №57

Great prices, services and friendly staff!

Ju
Review №58

Great people awesome wash and service

Ka
Review №59

Friendly staff, everyone is helpful. I dont love the vacuums they are either too much or not enough.

Be
Review №60

Always Friendly clean and Relaxing! Love cleaning out my car here..makes me feel like a got a new ride everytime

La
Review №61

The staff is professional phenomenal and very helpful we gladly take a 20 minute ride here to clean our vehicle

Jo
Review №62

Great place..,Wonderful Staff..,Always clean..

Ca
Review №63

They have a pre scrub area which is great! Then you pay at a touch screen machine and usually get in the wash in a minute or so. They really hit that in and out in 3 minutes almost every time I come in. You can use their supplies and detail your car, or just drive off. I highly recommend the detailing area. The managers and associates greet you right away and offer air fresheners, on my first trip they explained everything that they had including a really cool mat scrubber machine. It’s all free to use. They also have a air blower gun for drying your mirrors and cracks and crevasses. This place really hits the mark with everything. I’m always happy to go there and the people genuinely seem happy to see me. Really nice vibe. I highly recommend this establishment as they are really doing great work!

Ma
Review №64

No wear masks that’s problem! Not give me free wash a car Police Free wash a car another one free I waiting long 15 minutes!

Re
Review №65

Great car wash! Great suction on the free vacuum! They even provide air for those had to reach crevices and windows/dash squirty stuff and towels. Great place!

je
Review №66

Best I’ve seen in a long time! Outstanding job! Quick and affordable. I highly recommend stopping in for a full service!

St
Review №67

Aways fast and plenty of helpful attendees! I go twice a week since day 1 and have never had an issue!

Al
Review №68

Excellent I love 💕😘 it

De
Review №69

Nice and Great price. Never a line to wait. Only $20 per month and clean inside/outside as many times as you want...

Ro
Review №70

For spending $20 for a car wash not very good at all! Attendants did clean with brush just a swipe which doesnt do anything. After going through front still covered with bugs. Tires never shined only half of tire done On left side both. For that kind of Money it should be clean!

Mi
Review №71

Best wash in arlington. Dont know the managers name, but he always goes out of his way to say hello. Vacuum is included and towels to complete the drying. Wish the wheel brite did a better job on the wheel barrels, but for what it is, it does a great job.

Ei
Review №72

There are many things to love at this place. Bought the unlimited monthly plan. Cool car wash that cleans great. Added bonus...they have free vacuums AND clean towels to wipe off after wash. AND you can clean your windows with their cleaner. They give you air fresheners (cheap) and its just a great place to clean your ride. Must be good there are always a lot of JSO finest there.

Ra
Review №73

Outstanding customer service and a very good car wash!

Br
Review №74

Locked my keys in my car, and David called pop-a-lock for me. They were going to charge me $100. David brought it upon himself to call another locksmith for half the price. While I was waiting I noticed he goes above and beyond to make sure ever customer is satisfied with their wash. If this man isn’t manager already, he needs to be. If he is already (wouldn’t be surprised if he is) then that man needs a RAISE!! I will continue to come back with both of my cars because of the phenomenal service

Ri
Review №75

I would give it a 5 star but the staff out front pre-scrubbing never get the back of my vehicle so I have to wipe it all down after. At least they have everything to detail (compressed air, vacuum, microfiber towels, widow cleaner, degreaser, air scent fresheners). A bit pricier the other places but worth it every now and then for maintenance.

Ah
Review №76

It was a good wash for the price the first time, but this time? HORRIBLE. Dont get the Managers Special because thats code for half-scrub the car and hope rge rest of the wash does the work. I sat in line and watched the two men scrub each car vigorously until I pulled up and they scrubbed my windshield and barely my rear license plate area. When I pulled over to vacuum my car was still filthy in the back. I was livid because I didnt have time to dispute the awful job. The only solace was the little lemon wafer to soothe my anger on the way home because I drove all the way from up north to get my car washed here just to be disappointed. I will just get my car washed by someone else because the two men who were working the entrance this morning were not interested in doing a good job.

Si
Review №77

Love this place! Great service and very clean

Je
Review №78

I love my car and I love making sure its clean, but paying $30 a car wash at my old place was becoming a bit much.You can pay $30 a month here and go whenever you want, as much as you want and they provide free air fresheners. You got through the line to get your car washed and then you clean the inside yourself. I like this feature because Im very particular about the inside of my car, so I can make sure I clean what I want cleaned.

Sh
Review №79

Decent car wash. Not bad prices either. Car was so smooth after my water bottle slid right off the car

Ba
Review №80

They are usually fast to get in the wash lines not very long (most of the time) the free Vacuums are great and clean microfiber towels are also free to use to wipe down your vehicle they also give out a air freshener if you wish. My only complaint is that some customers think they need to share their loud noise they call music while they clean the cars out. Fortunately my truck doesnt get so dirty that I cant wipe it down and vacuum it in 5 minutes

Pa
Review №81

I dont wash my car regularly but this place makes me want to do it more often. Its the first time I go to a car wash that provides towels and spray for you to detail your car. The suction on the vacuums was awesome and the service was great. They also give you a free air freshener for your car! I highly recommend this place!

J.
Review №82

Only place Ill take my car to detail it....Customer Service is top notch, and the staff is very friendly!!!

El
Review №83

Love going here to clean our cars! Quick and efficient! The vacuum area is excellent and the vacuums are more than acceptable in their performance. You have easy access to window cleaner and towels! The car wash is worth the price, but the personal care area makes it even better!

La
Review №84

Does a fair job $10 little pricey I think its more of $5 car wash

Jo
Review №85

Kevin and David are always personable and friendly during visits. The wash quality is top notch!

Ki
Review №86

Paid $20 and my truck looks great! The staff was friendly and gave me free air fresheners 😊 ... Love the vacuums, the detail air hoses, and that I can detail my car myself. I was in and out in less than 20 minutes. It was great... And so much better than paying $150 for a detail job that I’m never happy with! Highly recommend!! 💕

Ci
Review №87

Very good carwash.Plenty of clothes and spray to clean inside. Very nice staff.Gave me free air fresheners.Staff is in the area if you need anything .Also making sure everything is sanitized.Good job

Ki
Review №88

Such an awesome place! Employees are always walking around and helping customers, staff is friendly. A gentlemen saw this huge stain on my car and offered to scrub it off, I’ve been trying to get it off and nothing worked, he worked his magic and got it off my car just like that! He was absolutely wonderful. So helpful.

Ja
Review №89

I’ve been a customer of Camel Car Wash for the past several months and I can honestly say this is the best self service tunnel car wash in Jacksonville. I’ve tried just about every car wash in town including the full service locations and the value provided by Camel Car Wash in Jax can’t be beat. The tunnel provides a detailed clean and the kids love the bright lights and chemicals. They provide ample towels and cleaners while you vacuum and get your car, and the customer service is bar none. Trust me, I’ve tried the newer Johnny Clean down the street - and one wash was enough to convince me that Camel is the real deal and the only car wash I’ll be visiting for now.

Bi
Review №90

I love this place everyone is so good and happy. Great cleaning washer- trucks like new. All the stuff u need to detail they got for free to use!

Ki
Review №91

Its a great carwash experience!!!

Br
Review №92

Love it l. Best car wash service In town

Ma
Review №93

I have been to Camel Car Wash on Merrill Rd several times....Ive always been greeted and assisted. This night (09/21/19) I decided I wanted to get a FAST PASS to get my car washed as often as I wanted.(once a day) I was so lost at the kiosk attempting to make my choice....Luis saw me STOPPED what he was doing to assist me. After my car was washed I met MEL who gave me a tour and informed me what was offered to me as a customer! Mind you this was around 7:40 pm, they close at 8pm. Mel and Luis did not make me feel as though I was an inconvenience or rushed to get me on my way!!! I have been telling everyone I know about this establishment. NO MORE running out of QUARTERS while my vehicle was still covered in suds. EVERYTHING is supplied to you! Fresh clean towels, degreaser, window cleaner. Even a mat cleaning machine!!!!! I was thoroughly impressed....Oh yeah free vacuum!! I am so glad I chose this establishment to clean my vehicle. The drive through car wash is amazing!!! Thank you MEL and LUIS and the rest of the Camel Car Wash Staff!!!!

os
Review №94

Super great car wash, powerful vacuum cleaner.

Ti
Review №95

It was nice cheapest wash is $10 but manager gave out wafer air freshener. I would recommend going here!

WI
Review №96

The, Camel Car wash are a one professional. And a great place to take care of cleaning and that your vehicle. May need. Thank You.

Be
Review №97

After long road trip did an amazing job

Je
Review №98

Ive really enjoyed my membership here. My only complaint is that my car is cover in scratches. The way the scratches appear on the car. Makes me think that theyve came from the car washes. Even minor things have broken on the exterior of my car. Maybe because its a 2007. I dont know. But I have since decided to cancel my membership as of March 1st. Im giving only 2 stars because of how scratched up my car is.

Br
Review №99

Employees are so incredibly nice, helpful & friendly. They look like they enjoy being at work, take time to explain how to get certain things off your car, hand out lollipops to kids, make sure you get air fresheners for your car etc.. way better than the Johnny clean that opened down Merrill 🙄

Ga
Review №100

Pretty good wash, nice and amenities

Information
61 Photos
100 Comments
4.6 Rating
  • Address:9200 Merrill Rd, Jacksonville, FL 32225, United States
  • Site:http://www.camelcarwash.com/
  • Phone:+1 904-410-4867
Categories
  • Car wash
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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