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Green Clean Auto Spa
2170 Gum Branch Rd, Jacksonville, NC 28540, United States
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Ta
Review №1

Mike was such a wonderful help at the beginning of the wash. He helped me through the check in process and continued to check on us during vacuuming. I truly believe he cares for the customers and wants to make sure they have a great experience. We were also checked on by a sweet gal named Crystal. She was so kind, friendly and welcoming. She brought us a very cold water and then Preceded to take my car mats and clean them off. They both went aboveAnd beyond to make an exceptional experience! The wash was wonderful my kids love the color changing lights. Our car was sparkly clean! The vacuums are so nice and my favorite as I have two small messy kiddos. The vacuums do not cost extra either! So easy to use and they provide a trash can to empty all the build up mess that accumulates in the car. Exceptional service look forward to going again! Such a great feeling driving a clean car!

Pa
Review №2

This is Gray Gibson writing this review. I am only taking the time to write this review because Mr. Terrence Bailey deserves recognition for his phenomenal work. He has now helped me out a couple times at this car wash and he always says my name when he see’s me, greets me with a smile and is very professional. It is clear that he takes his job seriously, enjoys it and he does very well at it. I will only be using this car wash from here on out because of Mr. Terrence Bailey. I appreciate him greatly. If his boss/coworker happens to see this, please inform/compliment him of the great job he is doing. It’s not often you see a young man with his ideal work ethic in today’s time so it’s refreshing whenever I get the pleasure of speaking with him. Thank you, Mr. Terrence Bailey! ,Gray Gibson

Sh
Review №3

Awesome customer service. Id rather not have to wipe my truck down afterwards. Didnt appreciate the price hike.

He
Review №4

My experience at green clean auto spa was great! I accidently sucked up a $5 bill while vacuuming out my car and when I asked for assistance Greg came right over and was happy to help, he took apart the hose and successfully got my $5 back. Thanks Greg, your awesome!

Cg
Review №5

First time there, excellent customer service. A young lady helped me with the kiosk and was very nice. Great experience. Plan to go again !

Ky
Review №6

It was my first time using this business and I was not disappointed. The moment I pulled up I was met by Greg who asked me what I was looking for in the wash and when I said I didnt know. He took the time to explain to me all the different packages they had and what each included. Greg ended with if I wasnt happy with my wash I could go back through. He then sent me through to Cody who prepared my car for the wash. Cody scrubbed off the window art I was wanting removed and sent me through. The wash was quick but efficient. When I noticed some window art remaing Greg came over and offered to help hand scrub some of the left over off then reminded me I could go back through.The vacuums here are the strongest Ive seen in town so far. They easily removed the glitter and dog hair my car was covered in. After I vacuumed I went back into the wash and went home happy. I will definitely be using Green Clean again.

Mi
Review №7

I went yesterday and was greeted with Cody and Terrance, both of whom were professional and courteous. They did an excellent job prewashing the front of my truck, and put two towels on my truck after I pulled into the vacuum bay. I highly recommend this car wash, but more importantly, I highly recommend Cody and Terrance. Thanks

Ke
Review №8

Best car wash in NC! The professionalism and hospitality from the Green Clean team would be enough for a five star review, add in how great my truck looks after and five stars doesn’t seem like enough. A lot of service based businesses would do well to figure out what this team is doing to deliver such exceptional service!

Ho
Review №9

Thank you for your great car wash and for also helping me when I locked my keys in my car. The staff was very helpful and kind during my little ordeal. Thank you especially to Jordan for calling around to find a lock smith who was available to help me. You all turned a situation that could have been very frustrating into a pleasant one. Thanks again.

Ka
Review №10

They are always very helpful and have plenty of clean towels and strong vacuums.

El
Review №11

Service went down midway through. The employees were great and handle it well. Ok ne guy in particular that I failed to get his name but keep it up cause you got a happy customer

Me
Review №12

Very helpful staff. I was having trouble using a scan code my son got me for Mother’s Day today for the top package. And then it said I owed $5. They overrode that and let me on through. They were also very friendly.

Br
Review №13

I was worried about going through a car wash with having a luxury water based paint but my Truck looks great! One of the better car washes I’ve ever gone to. Employees are wonderful! Very professional and always nice. Christian especially helped me with an issue with my sticker and was absolutely wonderful. Couldn’t recommend enough!

Sc
Review №14

Great wash, Great prices, free vacuums, microfiber cloths to dry, automatic floor mat washing station/machine, free air freshener and free window cleaner. They offer unlimited washes for a month at $30 and $40 respectively for the packages you get. Regular wash is $7, $10 for supreme etc etc. Any of the washes you get turn out good. I would recommend Green Clean over competitors in the area. Great value for your money. Also the staff is very friendly and seems genuinely happy to be at work which is a huge plus!

Al
Review №15

Excellent car wash and great customer service! This will definitely be my go to for future washes. Easy to pay for and select a wash using a touch screen machine. Vacuums and towels are a great touch.

Si
Review №16

Car looks great after the car wash. The main bummer was that I did not see any clean towels to use to detail my vehicle, only used towels. BOGO half off on the premium wash is a great deal for multicar homes.

Th
Review №17

Great car wash. The free vacuums, free carpet cleaner, and they also provide a towel and cleaner to use to detail your car

Na
Review №18

Gives good cleaning when using the bonus package with tire shine. A better wash when a caring employee sprays your car underneath, with a smile.

Va
Review №19

Very nice people and an always clean guarantee!

Ke
Review №20

This is by far the best car wash I’ve ever been to. Customer service was unparalleled! The machine was having trouble reading my card, so the attendant gave me a free wash, which was very kind. Really appreciated the free vacuum with my wash, and having complementary towels and cleaner was such a nice touch. Will definitely be a returning customer!!

Pe
Review №21

Friendly, helpful, my favorite place to go besides the beach ⛱ 😎

C.
Review №22

Great car wash and the customer service is even better. The staff is very friendly and polite.

Ro
Review №23

Great place to get your car cleaned and vacuumed.

Fe
Review №24

Very friendly staff convenient location in the southwest area. I bought the unlimited package because of all this pollen I can run my car through everyday if I choose

da
Review №25

Vacuums had weak pressure. Denied refund. As we spoke by car I requested he stay 6ft back due to Covid. Manager didnt back up. Threaten to call police. Very unprofessional. DONT WASTE YOUR MONEY!ps my gopro motion caught it. BOOM!

Li
Review №26

The only place anyone should take their car for a car wash, and their air fresheners are amazing! I wish I could grab a whole bucket.

Vi
Review №27

Thank you to the young man today, 8/16 for your assistance !!

Ro
Review №28

A big thank you to Miss Lyndsay for going above her job to make my morning car washing easier and so pleasant. Lyndsay was as pleasant and helpful as can be doing extra. And she gave me a cold bottle of water to help relieve the heat. All was great. I will be back.

Ma
Review №29

Great car wash!!

Na
Review №30

Always very good. Nice service too.

Ch
Review №31

Top notch performers that never let you down. Best in Jacksonville! To top that it is Veteran owned. Thank you for a year of great car washes!

Me
Review №32

I hate to give an average or low rating because the attendants are ALWAYS so friendly here, and even with the cheap wash they spray the front and back of the car and run a scrub brush real quick...but the vacuums suck...unfortunately not in a good way! Ive had some that were fine, but usually I end up in a stall with a vacuum that barely has suction.

Da
Review №33

If you love your car, GO ELSEWHERE!!! What started as a pleasant experience turned south after Green Clean Auto Spa equipment malfunctioned and damaged my vehicle, denting and scratching several panels. While initially resistant, they said they would repair the damage. Nightmare Continues... They refused to allow me to go to a body shop of my choosing and claimed they had one specific shop they used. (Apparently they deal with damages frequently) Reluctantly, I caved and took it to their go to guy. When I picked up my car there was overspray on panels that were not originally damaged, buffing scratches, and an extra dent in the trunk lid. Plus, dirt chucks imbedded into the clear coat! The guys at green clean knew it was a poor (at best) job and sent me back so they could correct the problem. When I picked it up the second time it was even worse!!! Clear coat overspray on three different panels, paint chipping off, buffing scratches, and runs in the paint. :( You think Green Clean would let me take it to another shop, but sadly they pointed to the sign in front of their wash, said they werent responsible for damage, and said the only thing they would do is have me go back to the SAME BODY SHOP!!! Car lovers Stay Far Away from Green Clean Auto Spa!!!

Ro
Review №34

Great wash and free vaccums.

S
Review №35

Probably the best car wash here, prices are good and this place is super clean....love this place and the workers here are very professional and helpful

el
Review №36

I love going to green clean auto spa but will they be adding some extra due to the fact they increasing the monthly fees.

Sh
Review №37

They were great! 🙂

Aa
Review №38

Great company, friendly staff. My truck always looks good after a wash

El
Review №39

Greg and Skylar were the most pleasant and professional employees Ive seen in a very long time! You could tell they really enjoy their job! Very helpful and brighten my day 🥰 thank you again for your hard work 👍

Fr
Review №40

There is really nothing I can say about this place. It is a car wash and they provide same service that other car washes like it offer. However, they do offer it at a slightly lower price. Great job!

Ja
Review №41

Excellent car wash with free vacuum! Prices are comparable to other facilities.

Br
Review №42

We love going through this car wash when the old box with wheels needs cleaned from the presents that the birds like to drop on my car from our tree in the front yard. I always see them making adjustments to their equipment in order to better suit car needs. The staff is very friendly as well.

Mo
Review №43

Great place to get your car wash

Ra
Review №44

Great experience here

Ki
Review №45

This place is phenomenal. The wash was super clean and cleaned my car and tires too perfectlyFREE VACUUM!! Was a plus considering my car really needed it.John was most helpful in explaining things because it was my first time here. I will definitely be back and recommend this place as well.There was also a very nice young lady there that was also very helpful and friendly.

St
Review №46

Best car wash, hands down! You really get a bang for your buck. The staff is so friendly and helpful, too!

Mi
Review №47

I love Green Clean! Ive been a regular customer since they opened. I love having access to the other facilities on base. SO convenient!!!

Sh
Review №48

Claimed it was touchless and it wasnt.Searched google and website came up saying touchless, jacksonville, nc (not Lejeune) Please see attached screenshot from website.Changed review due to response of owner and giving benefit of doubt that it was a misunderstanding, but reiterating that staff needs to be trained on answering questions accurately especially when asked before purchasing a monthly contract. Thank you for your response.

Mi
Review №49

Phenomenal staff, competitive prices, and great facility/services! Last weekend the staff provided complimentary water to myself and other customers due to the heat! You’ve earned my business going forward!

Mi
Review №50

I pulled up to get a car wash, I was greeted by the attendant, he was very respectful and assisted me in setting up my wash. After I cam through the car wash the gentleman ensured I had rags to wipe down my car and he assisted me in making sure my car was dried. I will always visit this place to get my car washed, and I will recommend this place to all family and friends!!!

Ch
Review №51

Green Clean Auto Spa is a textbook example of how a successful business should be managed and run. Green Clean Auto Spas service reminds me of the service received back in the good ol days when businesses actually cared about and valued their customers. I would like to give a special shout out to Ms. She Vaughn Brown. Ms. Brown was most helpful when I visited Green Clean Auto Spa several weeks ago. Keep up the great work! Thanks! Christina

Le
Review №52

Very good place. At times your vehicle isnt as clean as it is during other visits. My last visit my windshield outside, And grill was dirty after running it through the wash. This has happened before. Im very satisfied with my overall service and its nothing that happens each time I visit your establishment.

Al
Review №53

The man and woman who worked there the day I was there were AMAZING. Great attitudes and even better conversation, definitely coming back.

Cl
Review №54

Great, friendly staff to go with a great car wash. Vacuums, towels, and mat cleaners after you’re done as well! You can also pay $30 a month for unlimited washes. If you wash your car at least 3 times a month it’s a great deal!

Er
Review №55

Best drive thru carwash in Jacksonville, hands down. The staff is professional and friendly, they always seem so happy to see you! The wash itself does a great job, always comes out shiney. The free vacuums and towels to wipe down your vehicle make it so convenient. Give this place a try!

Ch
Review №56

It’s a great place. Only reason for 4 and not 5 stars, I am handicapped and would love to see extra workers to do the vacuum and cleaning of the inside. I would pay more. Also, Daniel was great help since it wasn’t busy. Need more like him...and let’s change some rules and let us tip.

Pa
Review №57

They do a decent job at getting the car clean. Their subscription based plan is a great value and keeps the car really clean if you go frequently. If your car is extra dirty, it may take a couple washes to get it super clean.

Ma
Review №58

Tried them today and the guys that works there are awesome!Greg was exceptional, got me to sign up with their Unlimited Plan...Thanks Greg🙏🏼

Sa
Review №59

Wonderful as always

St
Review №60

Always love the service I receive.

Mi
Review №61

Employees were super upbeat and great! I didnt get his name but he works the area before you go in. Always has a smile and makes our day! Thank you

ow
Review №62

Best car wash i have ever been too. Been washing my vehicles there since they opend

Ke
Review №63

Monthly subscription really pays off, this particular car wash is appealing because of the free vacuums after the wash, not to mention the towels just waiting for you to clean you windows with. It feels like a great value and I will continue to get my car washed here, and Ill tell my friends!

St
Review №64

I really like Greg there he is an amazing employee, my first day there he walked me through everything and talked me into getting a membership. He checked on me to make sure i was good while cleaning my car. Even when i went back a few days later he remembered me and that was so sweet because you never know how someones day is going and just that little gesture and conversation can change someones day around. I spoke to Eric the manager and told him how great Greg is, so i just pray he sends this message to the head boss Robert. I also told them how badly i was treated down the street at splash, because i wanted to make sure you guys werent the same people. Thank God your not. Keep up the fantastic work Greg😁

Qu
Review №65

Great price...need more than 2 towels tho to dry off my car.

Wi
Review №66

Employees are super nice and attentive. Wash does a good job and free towels to dry with are a plus.

Ad
Review №67

I paid alot of money and my car was still dirty.

Jo
Review №68

Greeted by a young gentleman that was willing to help . Very pleasant and lots of smiles . Performed his duties in a timely manner . Very good customer service .

ja
Review №69

Fantastic service for a good price. For only $29.99 a month, with free vacuum service, you can’t beat it.Edit: I feel like my last review didn’t quite do this place justice. In a world where quality service and a smiling face is unexpected and rare, this place always provides both. It doesn’t matter the day I’m having, when I come here, I always feel a at least a little more positive. The workers are always more than happy to help with anything that they can. They take pride in what they do, and that alone makes this car wash the only viable option, in town. The quality of the wash only makes it all the better. I come here so regularly that I’m sure it’s getting obnoxious, and almost abusive of the monthly plan, but it really is one of the last places where quality is king and the service will always be provided with a smile. On behalf of all like-minded patrons, thank you.

Ka
Review №70

The experience is all around excellent. Incredible staff, clean environment and great vaccums!

Da
Review №71

Had gone there Aug 28 for the full service wash. Michael was working and was very professional, pleasant and greeted me with a smile. When cleaning the inside of my car he asked how everything was going and if anything was needed. Your staff is always pleasant, upbeat and there to accomidate if you have any questions or need assistance. It a truly is a GREAT place.

Ai
Review №72

My experience was great here. Josh, the assistant manager was very helpful to me. He explained how everything works and what exactly each wash does and the extra things they had to make your car look even better. And he was absolutely right!!! He was very knowledgeable about his product and I do appreciate his customer service. He was NOT RUDE he had a great attitude and thats what will make me want to come back. Thank you Josh!!!

Se
Review №73

My first experience was a FREE wash by texting a code on the marquis out front. I was greeted by a professional employee who assisted with using the coupon and guided me through the wash. Since the system runs the wash, I figured the service would stop there and I would clean the inside myself. He caught me off-guard when I took my weathertec mats out of my truck and he ran up to me and offered to clean them off with the hose for me!Ill be back!

M
Review №74

Car wash is great

An
Review №75

We have used Green Clean several times and love the way our cars come out! Clean, not streaky and shiny tires. Josh, the assistant manager is awesome. His product knowledge and love for his job comes through at every visit. No plans to wash anywhere else anytime soon! Thanks for having a rocking team 😊

Se
Review №76

My first experience was a FREE wash by texting a code on the marquis out front. I was greeted by a professional employee who assisted with using the coupon and guided me through the wash. Since the system runs the wash, I figured the service would stop there and I would clean the inside myself. He caught me offguard when I took my weathertec mats out of my truck and he ran up to me and offered to clean them off with the hose for me!Ill be back!

Da
Review №77

These guys offer the best car wash in the Eastern NC, with the MOST friendliest staff! They do their job to make it the best car wash. None of the car washes within a 250 mile radius will treat and do you better than them. I’ve had bad experiences with other car washes in the area but Green Clean Auto Spa located in Jacksonville is absolutely the BEST car wash. Everytime i go there i’m greeted by their friendly staff! Here’s an example on why i say they’re the best and friendliest, i left a pair of shoes on accident at the car wash & i got a dm from the site manager Rob asking if i left these & if i did that they will be in the office, i texted him back saying yes i did & that i’ll come back tomorrow. i was busy for a few days so i came over there 3 days later, & asked Mr. Bryan, (a rep at green clean auto spa) that i was here to pick up my shoes. Rob (site manager) went to go look for my shoes and came back telling me they threw them away. At that point i was fine with that & it was really my fault that my shoes got thrown away. I accidentally left my shoes there which was ultimately my fault, so i was okay with that and realized it sucks but whatever i’ll just buy another pair. The site manager, Rob, then tells me to not worry about it and credits me the money for the shoes, which i was at first very confused as that was very nice of him to do, since i was the one that accidentally left my shoes there. These guys are truly the best and AGAIN have THE BEST CUSTOMER SERVICE ON THE WHOLE EASTERN NC. Again S/O to the site manager Rob! I recommend this car wash to anyone that’s wants good prices for their wash as well as a AMAZING wash & the best staff.

Ro
Review №78

Awesome place to clean your truck. Will come back again.

Re
Review №79

Love this place! I stop going for a year to get my finances in order then came right back! Courteous and professional. Highly recommend

Wa
Review №80

Very helpful and respectful customer service!!

De
Review №81

A Great place. Staff was passing out ice cold bottled water on a extremely hot day. Thank for your service everyone. My family and I where traveling threw and decided to stop. Dont let the size of the location fool you. They maybe small but are BIG ON SERVICE WITH A SMILE. If Im back in the area and need a wash I will surely come back. Thanks again.

Ma
Review №82

I love this place! Juanee always has the best attitude and biggest smile on her face, she really makes the experience all the better! The unlimited plan is a great and affordable option, I love being able to wash my car whenever needed plus being able to use the vacuums.

ps
Review №83

Good, thorough car wash with plenty of vacuums with great suction for use after your wash. Decent prices, comparable to others in the area. Staff seems to care about their jobs and is professional if you interact with them. Our go-to for keeping our cars clean!

Ki
Review №84

I love coming to Green Clean. Everyone is very friendly and they have a great deal with the unlimited plan. Thank you for great service 😀.

Al
Review №85

Green Clean is thee BEST auto wash there is in Jacksonville, NC! This place is the only place I ever take my car to clean since the first visit. The wash gets the job done, I love the included self serve vacuum, and the employees are a delight. EVERYONE that works there has always went beyond to make sure that I left satisfied. From giving me extra requested tire shine (Which they put on my tires for me), to making sure i stayed hydrated by giving me bottle(s) of water on hot days. The employees never have attitudes, and are willing to help out when needed. For instance, Josh helped me by scrubbing window chalk off my windows that someone tagged my car for my b-day and he didnt make me do it. If you are someone who cleans your car (or would like to) 2+ times a month, I recommend getting their package deal for basically $30 a month. With this package, you could literally go everyday for a month and run your car through the wash, yet it only takes 2 times a month to make your money back. Now, I dont have this package, but only because I go every other month and it wouldnt benefit ME. But none the less, I am VERY satisfied everyyyy time I DO go. So, THANK YOU VERY MUCH to the GREEN CLEAN TEAM!! Until next time.-Alyssa P.

Af
Review №86

Great customer service. Best suction in town. With its multiple locations it makes it a breeze to have your vehicle CLEAN with the Fastpass Membership. Keep up the fabulous work. Looking forward to more trips.

Ch
Review №87

Very kind staff and very friendly environment it was a smooth and very amazing process my car has been destroyed for months but with green clean I feel like a whole new person with a whole new car they have amazing deals and a outstanding staff the management is precise and professional with everything they do I am definitely coming back again and again

S
Review №88

Love love love this car wash! This is the best one in Jacksonville! Awesome customer service as well! Very friendly staff! Visit this car wash for your car washing needs!

Re
Review №89

Favorite place to get my car washed. They usually have good specials going on. The people are always friendly but no always in your face type friendly. Ive been coming here for a while now!

Je
Review №90

Only car wash I use in Jacksonville and God knows there’s a lot of them. Team always is willing to help out and are very we versed with products. Great customer service Tito!! My car feels at home at Green Clean! Keep up the great work!

Ja
Review №91

I went by this morning and was immediately greeted by the workers. After helping realize I would save money by buying the monthly plan which was a great idea considering they are far cheaper than the other place in town.Great service, friendly and very helpful staff! Give those guys a bonus they work hard to earn the trust and respect of their customers!R/Senior

Gr
Review №92

The crew is always great being helpful with getting my ride clean.

ry
Review №93

Great customer service and a great car wash service. $30 monthly unlimited wash per vehicle is a great value. Highly recommend this place for a great car wash experience.

Su
Review №94

Cleaned well enough, and pleasant helpful staff. But it left heavy film on my headlights, and curled my front license plate in on itself. Would not use again...

Jo
Review №95

Great car wash for the price. Free vacuums seal the deal. The staff is always super friendly.

Ja
Review №96

Gets the vehicle clean and vacuums are a plus

Ci
Review №97

Michael and Tito,Also the other employees that work here. Are the very reason my company comes to Green Clean Auto Spa, the service they render before the automated starts begins is extraordinary.Keep up the great work Green Clean Auto Spa staff, thank you.Mr. Howard/C.E.OCitizens Community Transport, LLC

Ri
Review №98

Best Car Wash in Jacksonville gets my vote..!!! Yes, GREEN CLEAN

Ma
Review №99

I really like this place... but fold in your mirrors yourself or risk them being damaged.

Ke
Review №100

This place not only gets your car clean but they also have awesome employees. I watched two of them go above and beyond to retrieve two kittens from the wheel well of their first car of the morning. They were injured and these two guys did all they good to keep them safe until animal control could come...all the while...working with all of their customers. If you need a car wash....go here :)

Information
55 Photos
100 Comments
4.8 Rating
  • Address:2170 Gum Branch Rd, Jacksonville, NC 28540, United States
  • Site:http://www.greencleanautospa.com/
  • Phone:+1 910-968-0105
Categories
  • Car detailing service
  • Car wash
  • Self service car wash
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:10am–6pm
Highlights
  • Veteran-led:Yes
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