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Physician Practice Specialists
4600 Touchton Rd 100, 150, Jacksonville, FL 32246, United States
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Da
Review №1

I was amazed from the very first week my account manager,Kristin Deeken, was assigned, she worked so quickly and was thoroughly organized. I could look at my client dashboard and see all the various documents added and arranged. She kept emails, notes, phone calls, and everything related to the credentialing process with the payer sources, and uploaded each into their respective folders. At any point in time I am able to log on and look through each of the folders and see just exactly where in the credentialing process each item is, and what task I might need to resolve to help her complete her job. Just amazing. Professional, expedient, thorough, and knows the process like the back of her hand. WOW.

jo
Review №2

I am the CEO/ Owner of Progressive Rehab Management Corporation. I really enjoy the group of folks over at PPS! Kimberly and Dawn are my awesome and let me tell you; their level commitment and dedication to get my Company where it needed to be was second to none. Their team was extremely knowledgeable and answered all of my questions without hesitation but more importantly, they taught me what I needed to know from a compliance perspective. Without a doubt, my team and I could not have progressed to where we are today without the ongoing support from the team at PPS! We have become family.

La
Review №3

Cindy did a great job and helped us through the credentialing process. We were very happy with our experience!

La
Review №4

Im the Credentialing Coordinator for Genesis Family Health. Sue Davis has been assigned to our clinic as our credentialing project manager. She has been extremely efficient with all tasks weve assigned to her. Shes thorough and immensely knowledgeable about the relationships between insurance companies and TPAs. Shes friendly and very helpful. She responds quickly to our emails. Genesis Family Health is fortunate to have Sue assigned to us. Shes assisting us with many providers and has done an exemplary job. Excellent work Sue!

Ja
Review №5

I am the owner of Coastal Mobile Therapy and Rachel Harakal has been our credentialing agent. She has been great with communicating and helping us throughout the process of this enrollment! We will certainly look forward to using her in the future with any needs that come up.

Jo
Review №6

Rachel is our is always quick to respond to any questions or concerns. When we encountered issues early on, Rachel proactively set up a meeting to make sure we were on the same page and the problems could be addressed.

Ch
Review №7

I suppose apologies are in order. It appears that I somehow overlooked emails sent to be by the owner. Although I routinely check all my inboxes and never saw these particular emails, they appeared today. This company did in fact reach out to me in a timely manner back in April and apologize. In an effort to maintain integrity the owner has offered to compensate me for the inconvenience. This company is not a scam as I previously believed and the owner has personally made things right. Thank you PPS.

Em
Review №8

Rachel Harakal was my account manager for initial contracting and credentialing with 9 insurance companies including Medicaid and Medicare. Medicaid lost paperwork and made multiple errors along the way, and Rachel was on top of making sure they continued with the process. Two commercial insurance companies took an excessive amount of time (6 and 8 months, respectively), but Rachel was consistent with following up with them to stay on top of the timeline. Physician Practice Specialists was recommended by a friend of mine who utilized the agency when he set up his practice. Im glad I took the recommendation. I was able to focus on the daunting task of opening my own small psychiatric practice while not having to deal with the unnecessary complexity of health insurance credentialing and contracting.

Lo
Review №9

Great service. Very professional. I could not have asked for better treatment and the timeliness of completion of the project was ahead of schedule. Would highly recommend.

Ja
Review №10

I was not sure about them because I did not get a referral. However, after my first discussion with my rep, I felt at ease. They did not disappoint. The professionalism is top notch.

Me
Review №11

Our facility is adding a new provider and Robbin Anderson has been great helping with the Process of credentialing. She has taken a tedious process and made it not so stressful. Thank you.

Wi
Review №12

Lindsay Pauly has been very professional, thorough and keeps me informed of progress during the entire credentialing process. I am appreciate all she has done to help me get credentialed.

Sa
Review №13

The insurance credentialing process is a painful and complicated one and I am so happy I decided to work with PPS. Everything was done quickly and correctly and the process was as streamlined as it couldve been. Kristin at PPS is amazing. She really goes out of her way to get things done. On top of doing her job extremely well shes also very easy to talk to and has a great upbeat attitude. I would highly recommend PPS to anyone who needs credentialing services.

Ge
Review №14

Im very happy I chose PPS for my credentialing service. No matter who you choose the process is not going to be fun, but I cant imagine anyone doing a better job than Kristin did for me. She is experienced and knows how to get things done quickly and correctly. She always kept me informed and responded immediately to my questions/concerns.Id also like to say that if youre thinking about doing your own credentialing, just think about how much you like dealing with insurance companies, then consider that youd be dealing with all of them, having to practically beg each one to give you a contract... no thanks. Find someone like Kristin and just write the check... worth every penny.

Lo
Review №15

I worked with Kristin at PPS and had a great experience.She was always cheerful and patient when explaining the steps in the credentialing and contracting process. Extremely responsive and persistent in working to address all my credentialing needs. She and PPS made the impossible task of credentialing possible for my new medical practice. Thank you Kristin and PPS.Dr. R

Se
Review №16

PPS has been a tremendous help to our agency. Their assistance in credentialing has been an excellent experience. Angela is fantastic to work with. She is very approachable and always willing to help in any way possible. I highly recommend any agency needing help with credentialing to utilize PPS!

Mu
Review №17

We hired PPS to complete the credentialing process for my private practice. Kristin was extremely helpful and made a complex process simpler. She was always available and we highly appreciate her help.

Da
Review №18

I initially hired PPS help in Jan 2019 to enroll me in most insurances. The initial associate I worked with was not actively with her duties at all and did not start some insurances applications until 2 to 3 months later which confused me. This really disappointed me as I could have get on some insurances early instead of later. In middle of April, I received a call from them that Marisa will be taking over and handle my account. Since then, I really appreciate all the work and dedication that Marisa demonstrated throughout my credentialing process. She kept me up to date on all aspects. Whenever I emailed her, she replied back within hours or the next day. I highly recommended her services as I was able to get on major insurances.

ca
Review №19

Kristin is highly organized and knowledgeable. I would recommend PPS for all your credentialing needs.

Of
Review №20

Andrew and his TEAM were amazing! They got our office credentialed & contracted in a timely manner. Our Account Manager was amazing and kept us updated and informed. I would HIGHLY recommend PPS for all credentialing needs. Thanks AGAIN for getting our practice up and running we are beyond grateful. - Internal Medicine Practice- IN

Da
Review №21

Ive had a great experience with Julia. She was very thorough and kept us updated on a regular basis. PPS has done an exceptional job and met all of our credentialing needs. I would highly recommend them, if you are in need of credentialing services. Thanks again for doing such a great job!Physical Therapy practice- TN

La
Review №22

I work with Molly Russell, Account Manager, on credentialing providers at my hospital. Besides the fact that she is a consummate professional and sends me some of the most complete and comprehensive applications I receive, she is always very positive and friendly. She is a pleasure to work with and if she is any indication of other employees, I would recommend this company to anyone!

je
Review №23

I hired PPS to help with insurance credentialing. Kristin is the BEST!! She always goes above and beyond! She is an excellent communicator and I highly recommend her services!

Ro
Review №24

Kristin did an amazing job of getting us credentialed with all plans available to us. She was professional, diligent, and a pleasure to work with. We are so grateful for all of her hard work!Jan ClaytonPractice Administrator

ar
Review №25

They were vital in launching my private practice. Lindsay worked closely with me and was always available via email for all my questions and concerns. I was credentialed promptly and am very happy I used this service. I also refer these services to my friends and colleagues.

Or
Review №26

I appreciate all the work and dedication that Kristin Deeken demonstrated throughout my credentialing process. She kept me up to date on all aspects and help me get on the right path as it pertains to credentialing with the insurance payors. I highly recommend her services as I was able to get on multiple panels with no issues. Definitely a 5 star person and professional. Forever grateful, Orvil Ayala, M.D.

Ma
Review №27

Knowledgeable team of dedicated account managers! Fair and competitive pricing for credentialing and contracting services.

Lo
Review №28

What a great experience I had with Rebecca! She was efficient and beyond thorough. I recommend her to any physician looking to get credentialed.

Ma
Review №29

Kristen was great! She plowed through the paperwork and I was credentialed! Thank you Kristen!!

De
Review №30

I just wanted to take this opportunity to thank you and your team. As we started this process some months ago, and undergoing credentialing, clearinghouse enrollment and EHR/PM implementation.... PPS and Rebecca has been the best support I have come across. Her background, knowledge base, and genuine desire to help and go above and beyond is so refreshing and provides me the confidence that we will do well. Really grateful for you pairing us together.

Br
Review №31

Kristin was thorough, organized, and always available whenever I had questions.

Hy
Review №32

I initially sought PPS help in Jan of 2018. The initial associate I worked with was not engaged with her duties at all. She often did not response to my phone calls or emails and when she did, she responded from her other work email without identifying herself. I thought that was extremely unprofessional, especially when handling my personal information.With the deadline fast approaching and Ms. Smith “ghosting out,” I received a call from Ms. Szczepanski who had taken over Ms. Smith’s half-finished work around March 20th 2018. Since then, I cannot thank her enough for her dedication, efficiency, organization and timeliness. She also took it upon herself to show me how to access Medicare online, which goes to show her dedication to her client. I truly felt that I had wasted time and money previously and was going to report the company to BBB until Ms. Szczepanski took over my case. Her attitude towards me always has been patient, kind and with enthusiasm, on the phone and through her emails. I cannot thank her enough for making the transition from a Military provider to a civilian Private Practice less scary, efficient and actually enjoyable. For her incredible spirit and dedication, she deserves 10 gold stars!

Information
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32 Comments
5 Rating
  • Address:4600 Touchton Rd 100, 150, Jacksonville, FL 32246, United States
  • Site:https://physicianpracticespecialists.com/
  • Phone:+1 800-406-4796
Categories
  • Business management consultant
  • Business development service
  • Health consultant
  • Insurance agency
  • Marketing consultant
  • Medical billing service
Working hours
  • Monday:Closed
  • Tuesday:8am–7:30pm
  • Wednesday:8am–7:30pm
  • Thursday:8am–7:30pm
  • Friday:8am–7:30pm
  • Saturday:8am–7:30pm
  • Sunday:Closed
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