Weve had Allstate a longggggg time. Time to switch. Rates NEVER go done. Always increases. Deductibles never drop a max of $500 because were existing customers. Just found out recently that coverage on my jeep was completely removed when I called to remove full coverage and just keep the very basic. Nope, they removed it all. Also, when I purchased my $50k jeep back in 04/05 I asked for replacement cost and even sent pics of wheels/tires etc. I just happened to notice its not on there. And it hasnt been for a long time. I continually get the same excuses when I complain about what were paying. Its based on your credit, tickets, accidents. Weve had no accidents in like 2 decades. Credit score is in the 800s. No tickets for decades. Oh...its because the area u live. But we can increase your deductibles. Were totally done with allstate. And this has nothing to do with our new agent. Nice guy. Communicates well. But hes just a pawn with no power. Off to someone else.
I highly recommend , Missy has been and great help to me with expectational customer service.Missy truly cares and it showsGood work to everyone and thank you for the great service.
Very professional, went way beyond what I was expecting to make sure that everything was right with my policy and all the questions that I had were addressed. Would definitely refer friends
Very nice and helpful. A+