This office has the worst customer service. from the receptionist ( Susel) ( Denise) to the manager ( Maria). When they go to sell you they treat you very well. Then when you need something urgent they hide. Nobody shows his face. They sell you a service they dont have. And they accommodate the certificates at your convenience. A lot of time is wasted trying to get a certificate well done. They should improve if they want to have constant customers. But I see that they are not professionals in what they do.

Andrew has always been available when I need him. I have had multiple emergencies when I need help and he has always gone out of his way to help me; even on the weekends. He provides the best service and does all the leg work in finding the best and cheapest car insurance. He walks you through step by step of everything you need to do. If you are looking for integrity, reliable and trustful people I highly recommend them!

MOST KNOWLEDGEABLE AGENT IN THE STATE OF FLORIDA.Nicest, most knowledgeable, most patient, most professional insurance agent in the entire state of FL. Andrew and his father Cliff ran my quote at least 12 different ways with multiple combination of drivers with numerous companies and saved me thousands of dollars/year over Geico. Yes. Savings of thousands of dollars per year.

Our first contact with them we were after every single other alternative have been depleted and they got us managed energetic. Since the time their organization has been excellent and they gave us unbelievable rates. Customer satisfaction is two thumbs up!

I was referred by a friend and Im glad I did business with them. Honest, friendly and fast. Andrew was clear on everything and was able to answer any question I had. I highly recommend him!

Metropolitan Insurance service was able to get me great coverage at a very affordable rate. Their service is top extraordinary, certificates issued very fast. Thank you for your help.

My experience with Metropolitan Insurance Services was very good so far, they provide good services on my Transportation Business when compared to all other sources in the Local market. Customer service was good and their response was prompt.

My experience in Metropolitan Insurance Services was excellent up until this point, they offer great types of assistance on my Transportation Business when contrasted with every single other source in the Local market.. Client support was acceptable and their reaction was speedy.

This team is Awesome. They will work hard to get insurance for you. They understand the need of everybody and help you as much as they can.

I spoke with Mailyn and  I was very impressed.  Not only was she friendly and extremely helpful in providing excellent service, but she was also very diligent with her work and you can tell she did it with a smile on her face.  Great staff especially Mailyn!

Marie was so incredibly helpful. Very honest!

Worst customer service ever. Double charge of $895.00 twice in the same month. Policy change without my consent, used a finance company out of miami ( standard premium finance ) wich i specifically asked NOT to use, made payments to the agent in charge of my policy ((((Debbie Ford))))) on time and payments were delayed to the insurance company (Progressive) on numerous times causing the policy to be in need of reinstatement and finally after several times cancelled by progressive for non-payment.IF YOU NEED A COMMERCIAL POLICY STAY THE HELL AWAY FROM THESE PEOPLE.

I just got this insurance 8-28-2018 and the policy has been incorrect since day 1! The service is horrible and the supposedly Supervisor will not come to the phone! I will continue to complain until my policy is as I requested. This is untrustworthy actions!!! If I could submit this without a star I would!!!! Horrible Horrible untrusting service!!!!!!

I called to get a quote for my fiance he asked why she is not doing it i told Chris she is also shopping around on another call before i could say here she is he hung up on me I called back he didnt pick up you should be more patient Chris before you hang up on someone.

Receptionist put me in hold for 20 minutes while waiting for Marie Aguilar. Bad customer service.

Excellent..!