Terrible service. Broker/agent can’t be bothered to return calls. Collects commission and that’s it.

Ttttty

We switched to Donovan & Abercrombie for our business insurance a few years ago. Their attention to detail, attentiveness and customer service are all excellent and we couldnt be more happy with them. I highly recommend them.

Terrible service! I was with this company for 7 years. Never could get in touch with anyone unless I called and pressed the button to be a new customer. Charging us extra for additional insured. The last rep which they change all the time, Wade skinner asked me why did I want to add a company as an additional insured. I figured he should know that answer being in commercial insurance but I guess not. So I finally found a company to do business with and canceled my coverages and was told I didnt owe anything. Which sounds about right when youre paying monthly. Donovan Insurance decides to charge me 75 percent of my premium when I only had the policy for 2 months! Stay away from these people ......wow!

Very helpful with any questions concerning your policy

Hands down the very worst practices ever!! These people used fear and intimidation to keep my elderly father in law as a client.