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A1action refrigeration and appliance repair
8154 Village Gate Ct, Jacksonville, FL 32217, United States
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A1action refrigeration and appliance repair

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Je
Review №1

Guy just plain doesnt show up after he collects his first deposit. Hes had a (car wreck, got covid, said the mail lost the package three times, and if there is anything else you can think of as an excuse hes used it). He also pretends to be different people in his family. He has borderline personality disorder. the man is a psycho path and needs mental help. highly do not recommend.

Mi
Review №2

Bobby was extremely helpful, knowledgeable and professional. My refrigerator stopped cooling and he immediately knew what the issue was. Instead of using the opportunity to trick or scam me, he advised that I call the warranty company and get it fixed through them. He didn’t even charge me the service fee!!! It is rare to find good, honest and professional repairmen nowadays without them trying to make a buck off of you. I sincerely recommend Bobby! I will for sure recommend him to all of my family and friends and use his services in the future if needed.

Wa
Review №3

A1 was responsive and kept me informed of changes. The appliance man also offer tips to avoid similar repairs. I highly recommend them

Ch
Review №4

Our technician Bo was polite, prompt and able to diagnose the issue with our oven quickly! Plus they offered to clean behind the oven when they were back there, which was super appreciated. Price was reasonable also.

Ja
Review №5

The technicians arrived on time, quickly diagnosed my refrigerator problems and gave me multiple options on what they could do to fix my issues. They saved me hundreds of dollars in repairs and food replacement. Very happy with the performance of the appliance since the repairs. Very friendly and professional team. So happy I chose them to repair my fridge.

Ad
Review №6

Very happy with the service I received. Highly recommend! Fair and very knowledgeable as well as kind people. Use them for your next repair.

ri
Review №7

Was scheduled for Monday afternoon. Due to family issues it was postponed 3 times. On Thursday I received multiple texts says he was on the way. I asked him if he needed to reschedule that is when I got no response. Waited till 930 pm and still a no showThe technician set another time and showed up on time. The service was good and he addressed the issue and went beyond what was required. I would use him again

La
Review №8

We called almost 10 companies over the course of a week and were very frustrated. The people we spoke with were either very rude or were not willing to service our location. These guys were responsive, came when they said they would, fair with pricing, knowledgeable, quick and got the job done right. Very pleased and will save their info for future repairs. Highly recommend them.

Di
Review №9

Very honest!! Will definitely do business with them again. Very good to their customers.

Ro
Review №10

Bobby at A1Action was the first to return my call about a broken refrigerator. He texted when on the way each time and was very responsive to my questions/texts. When the parts were replaced he discovered a wiring short that could not be repaired, but he tried his best. He would accept no payment at all despite having purchased parts for us!I would definitely call him again for future needs.

Su
Review №11

They came to my house to fix my washer and dryer on time great communication very friendly honest people great price I’d recommend them to anybody ! 😁

Ms
Review №12

Late on a Friday evening, I discovered my fridge/freezer not cooling. I contacted two companies prior to A1 and no response. A1 get in touch with me 2 minutes after leaving a voicemail, was at my home within an hour or so. Good thing, that they had an idea of what was wrong before showing up. Got me fixed..felt like my uncles/cousins were here doing the work! Definitely recommend

ra
Review №13

Bobby was communicative about his arrival time, prompt, personable, knowledgeable, professional, and did the repair quickly at a fair price. He went above and beyond and showed me how to replace the bulbs in my refrigerator which was not intuitive but simple after he showed me how to do it. I would be glad to use him again and recommend him.

Vi
Review №14

My Kenmore refrigerator quit on Easter Sunday. I called for service, Bobby and his son in law came and looked at it and said Sears put bad LG compressors in the new refrigerator and will replace it free. He wrote down the serial number and model number along with the phone number to Sears and told me to call them. He did not charge me a service call. He was so pleasant to deal with. I will definitely call him again if I need repairs.

Lo
Review №15

I met with Bobby who was very professional and helpful. I called on a Sunday regarding my refrigerator failing and he was able to come out the next day. He showed up on time and was able to quickly assess my issue and provide me information on the refrigerators warranty, how to pursue that process, and what my options were on fixing versus replacing. Bobby was extremely honest and I will definitely be using this company for any future appliance repair needs.

Ro
Review №16

Bobby came out to check on our washer because it started making a terrible noise after our move. He inspected the machine and explained the issue to us. Since there was no repairs performed he did not charge for a service call or anything but still took the time to explain everything to us and give us some tips. Highly recommend Bobby, a great guy who has a passion for these machines.

Jo
Review №17

Bobby, as a career restauranteur/chef it was beyond a pleasure to find someone as professional, prompt, diligent, and outright great at his craft!I will recommend you all day long. Salute to Bobby!! Great job. Thank you.

Ke
Review №18

Was my first time eating here and was very good. Ty for the brownie.

Ya
Review №19

Bobby is amazing! Our dryer broke and he was able to give me an idea of what was wrong before he even came out to ensure it fit in our budget. He came out to diagnose and he was 100% correct. He kept me informed every step of the process as we had to order the part. Prices are great and so is his customer service! We will use and recommend him to everyone we know!

Te
Review №20

Very good service ! Prompt on time and efficient. Plus fast ! Great service provider!

su
Review №21

Allen responded to my call very quickly about repairing my dryer. What one company quoted me 100s and 100s of dollars to fix he repaired for way less! The service was fast and efficient, I have never seen someone so knowledgeable about appliances . I 100% would recommend to everyone !

Je
Review №22

I called Bobby in desperation after a week of going without a refrigerator (with two small children constantly asking for milk). I had originally called another company and was told they were “waiting on a part” and then was completely ghosted by them. Bobby consulted with me over the phone, confirmed that he had the part, and scheduled a visit the next morning. He was able to come early and install the part in a matter of minutes. Extremely professional, courteous, and knowledgeable! He will, without a doubt, be my first call for any future appliance work!

Ch
Review №23

It’s not everyday your fridge decides it’s just not going work anymore but if this ever happens to you A1 Action Refridgeration and Appliances is the company to call!This veteran owned small business responded to my phone call within minutes and was at our home the very next morning to help. We needed parts to fix the fridge, they were ordered and brought to us within two days. There was no charge for them to come out and take a look, once the problem was discovered we were charged for the parts and labor. Our fridge was repaired for less than $300! (Other companies wanted $200 just for the service call and labor!)Bobby was very professional, on time and very kind.I would recommend for any appliance repair needs!

Sh
Review №24

This is the best appliance company I have ever used. Bobby was the only technician that I found that actually understands bosch dishwashers. He is the best priced technician and most knowledgable I have ever had fix my appliances. Last technician I had ripped me off and did not even show up to fix my dishwasher after he said he would. Bobby is a man of his word and offers top notch costumer service at the lowest price in town.

Al
Review №25

The reviews on google are fake - Go to their yelp account to see real reviews.If I could rate this company a zero I would. Please do yourself a favor and look elsewhere for a repair company. I started communications with Allen on December 31st about my refrigerator needing repair. He was unable to show the first day due to his daughter going into labor. I was understanding and agreed to have him come out two days later. THIS WAS THE FIRST RED FLAG. For the next three weeks, after Alan collected a $150 deposit, I got every excuse in the book (Dog dying, Medical emergency, Colonoscopy etc) on why he could not come back and repair my refrigerator.Now, Ive been without a fridge for three weeks and I am starting at square one.Whatever you do, do not use this company!!

Yu
Review №26

I highly recommend this company. Allen is a true professional and has the heart of an angel. He is very responsive and very professional. He keeps you posted and is always on time. I have recommended him to many happy people. I can not say enough good things about him and his company. I am a senior citizen on a fixed income. He is always fair and has the best parts warranty. Give Allen and a1action appliance repair your business.

Ra
Review №27

Allen responded within minutes of my online inquiry for service. Once I gave him the model number of my dryer, he was back with an immediate quote and was available the very next morning. He was extremely punctual, professional, knowledgeable, and friendly and knocked out the repair within minutes. There was also an idler pulley that needed to be replaced that was causing the belt to break but he honored his original quote and refused to charge for the additional repair. By far the best experience with an appliance repair man I’ve ever had! 5 enthusiastic stars, highly recommended!!!!

la
Review №28

Professional service. Awesome response time. Very nice and personable. This was my second service call to them, They are my new handyman!

ch
Review №29

Bobby was excellent. Next day service on a weekend. Fridge needed a simple adjustment to fix cooling issue and is working great now. Highly recommend and will use for all future repair issues

Fi
Review №30

Recently had my washer go bad and based on reviews called A1 Action repair. From my first interaction with Allen, I knew he would get the job taken care of. We had a pump issue on our LG and he had to order part. During this process, he came down with some health issues, but no matter what he still was in constant communication through it all between him and his son and all he wanted to do was take care of my issue. He came to my house this morning @ 7.30 to make sure my washer was fixed, before he checked himself into VA hospital to have some hopefully minor work done and get himself back healthy again. I truly wish he has a speedy recovery so the other customers out there get the same amazing customer service that I just did. Thanks for your service to my washer, but more importantly to our country. Prayers to you and your family that you have a speedy recovery. Cheers Allen!

Ma
Review №31

Bobby was the nicest, most helpful tech! Highly recommended.

A.
Review №32

Two nice and friendly staff Showed up on time to my shop, solved my washer’s problem, very professional service!Thank you!

Ra
Review №33

Allen was great! He responded within minutes, came out the same morning, and knew what was wrong with my refrigerator quickly. He was reasonably priced, fair, and friendly. I will definitely call him again for my appliance needs! Thank you, Allen!

Ci
Review №34

Bobby was the best, ordered the part and fixed our refrigerator in no time! Would recommend this company to anyone.

Sh
Review №35

Very honest. Fixed the refrigerator issue I had and followed up with a free replacement of the back panel, which was torn unexpectedly during the fix. Will certainly use this business again.

So
Review №36

Allen is awesome! We have used him twice now to fix a dryer and refrigerator. He’s extremely nice, has always been been on time and communicates frequently when ordering and waiting on parts for repairs.I would definitely use again and recommend him! Thanks Allen!

sa
Review №37

Allen has been very helpful with repairs on quite a few of the app in my home. Always fast, courteous and on time. Id recommend them to anyone.

Mi
Review №38

Bobby was great. Knowledgeable, professional and wore mask and respectful of our home. Highly recommended.

ke
Review №39

Great guy but didnt fix my problemI don’t recomend

Mi
Review №40

Fast curtious expert technicians,my food for Thanksgiving was in jeopardy of being lost but when I called at midnight guess who came out without extra charge and saved my familys Holiday

Sh
Review №41

Very kind, helpful and knowledgeable!!!

Co
Review №42

Mike and David Red came out and were able to quickly diagnose my issue with my dryer and were very honest with what was going on and that it would be cheaper to buy a new dryer than try to fix this one. I appreciate their honestly and they were both VERY nice. A1 will definitely be my go-to for ALL further appliance issues.

Ce
Review №43

Highly recommend! Great communication and great service

Information
46 Photos
43 Comments
5 Rating
  • Address:8154 Village Gate Ct, Jacksonville, FL 32217, United States
  • Phone:+1 904-261-5303
Categories
  • Refrigerator repair service
  • Appliance repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • LGBTQ-friendly:Yes
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