After hearing the rude operator I decided they dont want my business. They made it pretty clear.

Dont answer the phone there.

This service is a complete and utter FAIL of customer service, extremely poorly ran and highly UNRELIABLE. Be prepared to wait FIVE and SIX HOURS when you are told only thirty minutes. This has happened to me with this business four days in a row! I would recommend that you walk rather than use them. You will arrive at your destination much faster on your own two feet and do not have to experience their ride behavior and unreliable service.

A lot of the ones complaining do not obviously understand that being its Jackson there is not a huge demand for taxi service , therefore it would not be economical to employ numerous drivers. Which in return limits availability for the drivers. If you want a ride I would recommended calling in advance to reserve your spot. otherwise , great company!

Man I love these guys!!! Got new cars, polite and friendly... Thanks for alll your hard work

Being from a rural area, I didnt really know what to expect in a taxi service. We called and spoke to dispatch at noon on Feb 23 to arrange a ride to pick our car up from the mechanic at 2:30. Dispatch told us they would be at the hotel around 2:00, and the driver would call as they pulled up. 2:00, 2:15, and 2:30 all passed and no call. We called dispatch, where we were rudely informed us that WE needed to call the driver, and gave us his number.So we gave the driver a call, who was rude, impolite, and spoke like he had a mouth full of food, informed us that the fing dispatch couldnt tell them when or where to go.After 4 or 5 more calls back and forth with dispatch and drivers, who all promised they would be there, 5:00 rolled around, and the mechanic closed, leaving us stuck in a hotel until Monday morning.

Drivers are barely available. Each time I call there are either no drivers available or will be available hours from the time you call. Maybe you guys should change your work hours.

They are the WORST, they come late and they’re never on time. And poor customer service.

`wont even give you a quote to see if yu can even afford them they charge for pick up and 2.50 a mile and 50 wait time they jus keep adding prices thats why they cant give that customer service sucks and is rude

Called after 7 am. On a Sunday morning.Website listed hours has 5 am hours they started. Stated they were booked up until 4:30pm. Sounds like LIARS, LAZY people or both.Will be contacting the state of TN license division and City of Jackson TN as well as the BBB.

Good for fast-food.

Never been here so dont know anything about them

Terrible people rude disrespectful and took them 5 hours to get here to pick me up after the driver and dispatch said 30 mins. I really thing someone else should open a taxi service in Jackson to compete with them just to run them out or do away with them. SERIOUSLY!!!!!!

Worst customer service EVER!!!! They took 40 minutes to get to us , after they told us 15-20 mins.. the driver was rude as hell

Omg! Affordable Taxi is awesome and very reliable..

It takes them literally hours to get to you even though they say theyre 10 minutes away

Love their rates

They are absolutely terrible

Phone operator was rude and disrespectful

Dont know this place

Never been there.

Get ready for some attitude.

Not affodrable

Never used this service

Not used

Poor service

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