Very good people to work with nice and kind and fair

Pray that you NEVER have to deal with Troy. Hes going to make as much money off you and the situation as he can. No wonder there no vehicles being repaired at his shop. #stayaway

Police called them to pick up a wrecked car on Thursday. I tried to pick it up on Friday. They gave me the run around concerning the car. I couldnt pick it up until Monday. They charged me $460. If I had picked it up on Friday, it would have been $260. The guy was very rude and disrespectful. He kept walking away or answering the phone while I was talking to him. He acted like he wanted to keep the car. Needless to say, items were missing out of the car. My sons speaker, amp, jumper cables, and garage door opener. It looked like they tried to take the radio. This was the most nerve wrecking experience of my life. Robbing people at a low point in their life is just plan evil!! Karma will get them.

This body shop and towing company is the best that we have ever had to use! We would recommend this to anyone! Very courteous staff and always informative! They even detailed our car and did a wonderful job! More than awesome!!!

DO NOT USE THESE PEOPLE!!!! I took my car to them and they kept it for a month. Mr. Smith called me on a weekly basis and I was always accommodating to him needing one more week. My claims adjuster from State Farm went to the shop to do the estimate however they sent me the check because it was $10,000 and of course they werent going to send him a check for the work was done. They even called me at the end of the week to say they had put in a request and claim for parts that were not cleared by State Farm. State Farm kindly sent them a check within two days. So finally they called me today to say the car is ready to be picked up. I said that I would bring them a check for the entire amount. The office lady which happens to be Mr. Troy Smiths wife Diane said did you read the fine print on our contract… We dont take checks and we dont take credit cards. my husband asked a question what kind of business are you? My husband suggested that we bring them a cashiers check directly from the bank then we would be covered if something happened. Diane went to check with Mr. Smith and Mr. Smith refused to change his policy on checks of any kind. Uhhhh I wonder why??? 🤔Well then my husband suggested that Mrs. Smith bring our car and meet us at bank plus on Beasley Road. Of course my husband has to take off work and we have to find a babysitter and go and he takes my daughter with him to go pick up car at the bank. Wow! He gets to at the bank and Diane does not have a car but wants her money. Finally my husband explain to her that she is going to need to have the car brought to the bank to be able to get her money. About 30 minutes later Mr Smith shows up with the car on the tow truck. Bottom line this couldve been real easy and real simple so if thats what youre looking for I would very much go somewhere else thanks

Garbage, garbage garbage... please don’t use this tow company and don’t allow the police department to call them if you’re ever in an accident and you car has to be towed.... they will overcharge you... they’re extremely rude and unprofessional and will give you the run arounds.... THEY DON’T ACCEPT CHECKS, THEY DON’T ACCEPT CARDS but didn’t have change for $100.... they called the police to watch as we recovered our car because we told them thAt we were tired of the cat and mouse games with them... I guess she felt threatened... even though we didn’t even raise our voice..... we just wanted our car....

Mr. Smith recently handled a tow for me. He was punctual, professional, and a pleasure to be around. Its great to encounter an owner-operated business that takes such pride in giving great service!

Extremely nice customer service, great job on getting back to me fast

Troy Smith is top notch. As trustworthy as they get...just my 2 cents ...

I went by to get an estimate. When he found out this I was paying cash he would not give me the estimate. “I don’t do estimates, In just do work”. In other words, if I can’t gouge the insurance company I don’t want to work on your car. Won’t be back. Not a nice person.

$200 tow turned into $750Total RIP off, wouldnt recommend these people to no one needing a tow

Great friendly service

Ok service