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Spradlin Automotive
1402 S Hope St, Jackson, MO 63755, United States
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Th
Review №1

Updated: Dont waste your time or money. My extended family has been using this mechanic for a few years and so I decided to try them out. Even though my dad had a couple minor issues with them. They generally get the work done quickly. So I had some work done several months ago and the power steering pump broke again. They would not warranty the fix even though the break was from them putting the wrong fluid in the power steering pump (This was confirmed by another mechanic who put the new pump on) these take ATF fluid. They said since I supplied the part that they would not warranty the labor. This was not told to me when they installed the part nor did I ever actually ask them to use my part. I just happened to have it in the front seat.. If they had asked; yes I would have wanted them to use my part but it was never mentioned. Instead of apologizing in their response they just give excuses.None of us will use this mechanic again. There are plenty other good mechanics out here that would be happy to have you as a customer.

Wi
Review №2

They worked me in and got me back on the road quickly.

Da
Review №3

Excellent service & its operated by some really great people. They did my moms breaks at a very reasonable price & very quickly. They did such a great job & were so friendly I took my car in to have my breaks done 2 weeks later.

Vi
Review №4

I highly recommend Spradlin Auto.

Gr
Review №5

Not a good place to do business. They clearly dont care about their customers.

Ti
Review №6

Excellent service from the best shop anywhere! If youre not using this place youre cheating yourself! Great mechanics, repairs completed in a timely manor you just cant find better.

Yo
Review №7

5 stars all the way around. Extremely professional. Even being busy they still got my truck in and fixed in no time. 10/10 would recommend! Customer for life!

De
Review №8

Unfortunately Zach Kennedy’s girlfriend had a bad experience at our shop. Although we value his opinion, she was clearly made aware the vehicle she brought to our shop was not worth the repairs that were needed. Because of a blown engine and the fact it is 2006 Cadillac, replacement engines are hard to find and expensive. And due to the overall condition (front end wrecked) and the fact it’s a thirteen years old vehicle, sometimes we just have to tell a customer, it’s not worth the cost of repairs. Eventually after 8 months of parked on out lot, it had to be picked up. We work very hard at giving our customers the best advise on auto repairs, unfortunately sometimes you have to tell them, it’s not worth the expense.

Da
Review №9

I got home from my overseas deployment with the army in May of 2018, my girlfriend was having problems with her vehicle while I was deployed so we took it here in June. It took them 6 weeks to get an answer of what was wrong with the car which in this case then engine was dead. So then Deborah told us she would find out cost for motor and labor and call us back, WE called HER 2 weeks later after not hearing anything and she gave us a quote on the one Motor in the country she found for that car which was pretty high price so she said she would check into other options and we never heard back from her. It is December 2018 and we received a call from Wells Fargo who we have the car financed through (we did not buy it from them) and they told us Deborah called them and said the car WAS ABANDONED 8 MONTHS AGO!!!! I wasnt even in this country 8 months ago, so then I call Deborah immediately and she tried to tell me she was just trying to get our contact info which they wouldnt give her (which you would think she knows from having a car business) which is a HUGE lie because last time she couldnt get ahold of us she called my dad and we called her right back we have done business with them in the past and have known this family for 20+ years and I cannot believe what they have become and I cannot believe Deborah would lie and try to take possession of our vehicle when she was suppose to get back with us, this is the worst experience I have ever experienced in my life and as a veteran is a huge slap in the face that she would run a business like this. I would NEVER do business with this place it has become the shadiest shop my family has ever dealt with and it is truly a shame because Art himself does good work.

Ad
Review №10

Friendly and fast customer service. 10/10 would recommend. Will forever do business with spradlin

Da
Review №11

Good service at reasonable prices

Ro
Review №12

Art & Debra are a great team & they have good men working with them. My Ole truck has had its hiccups thru the years and the team has been able to solve & fix, in a timely manner. It is difficult to find a mechanic team one can trust. Some things I can fix myself and I always get sound advise as Art did this week (7/22/19) They get to do the hard stuff I haven’t the tools for. ............. Yes I highly recommend Spradlin Automotive & Repair. 5 ⭐️ from me. Go there and ask about your vehicle & if he can’t fix it he’ll tell you right up front; but if he pulls it in the garage - consider it FIXED!

St
Review №13

Give them 5 stars great ppl

Da
Review №14

I have been doing bizz with art and his sweet wife for years and there the only ones that i trust to work on any of my cars do not pay attention to the two one star reviews below as they are most likely competition

sa
Review №15

This company stands behind their service. They are very busy but work hard at giving a reasonable price with a great service.

Li
Review №16

Unfortunately for Debra who has to use a fictitious name and give her own business a 5 star rating, the car DOES NOT have a blown engine. After all the bs Debra pulled when I had the Cadillac there I took it to Auto Doctor in Cape Girardeau where within 2 weeks was diagnosed with a bad wiring harness and now runs perfectly!!! So, Debra I’m glad you left that review and stuck your own foot in your mouth! Again, people DO NOT go to this shop the only reason she tried to tell us it had a blown engine was so they could fix it at a cheap price then put it on their lot to sell which is why she tried to call our bank to take possession after she never called us to talk about repairs. So, they charged us $180 to tell us they looked at the engine and said it was “blown” AND IT WASNT EVEN BLOWN!!! So the way it looks to me is either your mechanics are terrible or you lied and never even looked at the engine! So again Debra, thank you for leaving that review about your own shop hiding behind a fake name! That’s cute!! Oh, and the car was not there 8 months, and didn’t you tell our bank it was there over a year??? Which is it Debra?? STOP LYING!!!!!! If anyone would like to see the car running just fine for proof please look me up on Facebook, cause I sure don’t want this to happen to any other family!!! We’ll be spreading the word!! Have a great day!!

Sy
Review №17

We are pleased with the quality of work.

La
Review №18

I had my transmission fixed, and at a very good deal.

MC
Review №19

Great work at great rates!

El
Review №20

Absolutely wonderful!

D
Review №21

Very good to do business with

Fr
Review №22

Great bunch....

Information
4 Photos
22 Comments
4.5 Rating
  • Address:1402 S Hope St, Jackson, MO 63755, United States
  • Site:https://www.spradlinautomotiveandsales.com/
  • Phone:+1 573-204-0161
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto parts store
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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