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Trend Micro, Inc
225 E John Carpenter Fwy #1500, Irving, TX 75062, United States
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Comments
Je
Review №1

I have used Trend Micro for years with no complaints or concerns. However, today I discovered that I had three different Trend Micro subscriptions for the same set of computers. That I had been getting charged for multiple times a year for a very long time (more than 10 years in one case).I understand that part of the problem is my own - and Im out the money, thats the way life goes sometimes. However, when I contacted Trend Micro customer support to bring this situation to their attention their response was to shrug their shoulders and ask what else they could do for me. I asked if this was a common business practice for them and they told me that they had sent me emails about the renewals on these accounts (back to this being partly my problem).Not once did they offer for even a moment to make even the most minor of corrections to the situation. They didnt offer to combine any of the subscriptions, they didnt offer me a refund (partial or otherwise) for the years of paying for the same product multiple times. The customer service representative did not seem to be concerned in the slightest that I was unhappy with the situation. We sent you emails was the message.I think the only solution I have to this problem is a simple one - after using Trend Micro for nearly 20 years, they have completely and definitely lost my business for good. And I will be policing my subscriptions for internet security and virus protection much more diligently. Such is life.

Jo
Review №2

It’s a good company that cares about its employees. Great security products too.

He
Review №3

Great company and culture...amazing products and also a very nice office

Di
Review №4

Some of the finest technicians and best executives you could ever meet. I had the opportunity to visit with the President Of Trend Micro and he took me on a personal tour of the newly renovated offices in Las Colinas. Thank You Wael Mohamed!

Do
Review №5

Completely useless. Every time I go onto the internet or steam or something I just get 5 popups about my stupid internet at risk from this company. It is getting beyond annoying and I am uninstalling. I cant do anything I want to without being blocked from it, yet it has the green arrow saying the websites okay. And no, I dont use inappropriate websites, its just any website really that does this.

Ma
Review №6

Great products for protection from the cyber boogins.

Ad
Review №7

Best company to protect your journey on the net.

Na
Review №8

Great place to work, great products too.

Mo
Review №9

Its very huge company.With high level security solutions

Ph
Review №10

Trend micro been at my old school Stevens park elementary school for 2 years ago sense they donate $5000 and they where also building benches around our trees🏫🌴🌲🌳

Bo
Review №11

Awesome staff.

Je
Review №12

Awesome place to work.

Re
Review №13

Good place to work

Mo
Review №14

Best company

Ki
Review №15

Great company

Ir
Review №16

Nice place

Ga
Review №17

Excellent

Me
Review №18

Excellent view

Information
18 Photos
18 Comments
4.8 Rating
  • Address:225 E John Carpenter Fwy #1500, Irving, TX 75062, United States
  • Site:https://www.trendmicro.com/
  • Phone:+1 888-762-8736
Categories
  • Computer security service
  • Software company
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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