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Alliance Restoration, Inc.
11261 Kiley Dr, Huntley, IL 60142, United States
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Review №1

I contacted Alliance Restoration after I noticed a small crack in my foundation and some water seepage after a heavy rainfall. When we contacted Alliance, they asked us to send some photos via text message to their phone number. By actually seeing the issue, they were able to triage the situation (calm me down!) and could schedule a time and provide an estimate. Based on the photos they were able to estimate time and cost and it didnt require a separate trip for an estimate! With busy schedules, its hard to be home for a specific period twice, once for the estimate and again for the work. When they came, there were extremely professional, did very clean and neat work. They were even great with my 4 year old son who was very curious what they were doing. They left my basement cleaner then when they arrived. I cannot recommend Alliance Restoration highly enough. Please consider them for any service they provide. I can tell from their work and my conversation with them that they take pride in everything they do, and any service they offer will be of the highest quality.

Ni
Review №2

We were in the process of selling our house and cracks were found during inspection. I called Greg and he offered to stop by on the weekend to give us an estimate knowing we were under a time crunch. The estimates he provided were exactly what we were charged and he even fixed a few smaller cracks for free. They were able to squeeze us in and get the job done efficiently. Tina his administrative assistant followed up and provided great customer service from beginning to end. I would highly recommend them to anyone.

Ba
Review №3

We used Alliance Restoration for crawl space encapsulation. They were very respectful of our property and were very professional. The crawl space was extensively cleaned and the dirt was leveled out and the vents sealed. Beautiful white vapor barrier liner was installed on the walls and floor and piers / support columns. They wore PPE, ventilated the work area and were very safety conscious. They did a fantastic job! The office staff was also super nice and helpful. Their quoting process and payment system were top notch. We highly recommend them!!!

Da
Review №4

Alliance did a fantastic job of cleaning two crawl spaces and basement. They removed old insulation, years of cob webs and cleaned the walls. I am so happy with their work, dedication to excellence, and hard work. It is no longer an Ewww basement and I can go downstairs comfortably knowing it is CLEAN! Im so glad we chose alliance. Excellent job you guys!!!

El
Review №5

I cannot say enough good things about Alliance, from their telephone communications, planning and onsite handling of our mold issues. I would happily recommend them to anyone needing kind and professional individuals to assist in mold remediation.

Pa
Review №6

We used Alliance to remediate mold in our basement and attic, followed by small particle cleaning. They were knowledgeable, responsive, and professional from start to finish. Not unexpectedly, the attic work expanded when they found signs of possible mold/water damage upon carpet removal. Each step they called and sent photos, and helped us decide what to do/how far to go. Their advice/perspective was always centered on the practical - do enough to ensure complete removal, but go step by step to do it as cost effectively as possible. They finished ahead of schedule, despite the surprises! Alliance made a highly stressful situation manageable, and I’d definitely use them again in the future.

Jo
Review №7

Very responsive and flexible for scheduling. We expected the cost much higher and we’re pleasantly surprised how affordable the repair was. Technicians were very helpful and courteous.

Bi
Review №8

Alliance came in and completely cleaned our crawl space. It was in awful shape. The job the Alliance did was amazing. Thank you Alliance, much appreciated.

Kr
Review №9

Work was completed promptly. Area was left very clean. Greg was very polite and friendly and easy to work with. Overall, very positive experience.

S
Review №10

Excellent service from start to finish. I would use them again and recommend them to others.

Ji
Review №11

Excellent workers...prompt, courteous and trustworthy..I highly recommend this company !

J
Review №12

Greg and his team were very fast and professional. Cleaned up water damage in basement and repaired crack in foundation. Highly recommend.

Mi
Review №13

Really easy to work with and reasonably priced. I highly recommend them

Tr
Review №14

The entire staff was very friendly and helpful. Tina & Jose were both amazing to work with. The drain tile in the basement was labor intensive. They installed many barriers to keep the dust down, were very professional and kept me up to date on the progress. Would definitely recommend Alliance Restoration .

px
Review №15

Everyone I dealt with at Alliance Restoration was pleasant, responsive, and professional. I am very happy with their work and highly recommend their work!

Su
Review №16

An amazing experience, from our first encounter with Tina right through to the completion of the job. Everyone we dealt with was incredibly professional, respectful, thorough, honest, patient and kind.Both my husband and I cannot express how wonderful it was to deal with this company and how fantastic their work ethics are.

Er
Review №17

Communication was good during the quote/question period. The employees that did the work were prompt, friendly, and cleaned up after themselves. Everything looks great, Im a very happy customer.

Ch
Review №18

Prompt and professional service. All cracks and voids fixed in two days. Job site was cleaner than it was before they began working. Highly recommended. Ms Winters is so easy to work with and is just all-around a very nice person. Five stars

J
Review №19

Alliance Restoration recently completed a mold remediation project in our home basement. We are exceptionally pleased with the results and the whole experience of working with this company.The team of technicians who did the remediation were very professional, clean and respectful of our home and health. They set up several very effective containment barriers and air cleaners.We had the area retested for mold at the finish and the results showed that everything had been very well cleaned.

Ti
Review №20

We used Alliance for a very large project that was out of town and we were extremely happy with the process, attention to detail, professionalism, thoroughness and a caring and responsive attitude. Not even being able to meet the owner and having our critical project get completed on time and with high quality standards was such a relief. We highly recommend this company with no reservations whatsoever. Well done!

Ji
Review №21

Great people to work with. Fast and friendly service, too. Very experienced and trust their results!! Thanks Greg and Alliance team!

He
Review №22

Wonderful staff, incredibly personable crew. Alliance performed a small particle clean on my new construction immediately post drywall. The difference was tremendous - I can breathe! Very grateful to their level of detail. Would highly recommend, particularly to anyone building a healthy home. Thank you!

Re
Review №23

Jose, Jesus and Lupe did a great job encapsulating my crawlspace. My house no longer smells musty and damp. And Tina was very helpful with my questions and keeping me updated on the project. I recommend them to anyone.

Mi
Review №24

Greg and his team at Alliance Restoration are incredibly knowledgeable and helpful. Their mold and crawl space services are unmatched! Thank you.

jo
Review №25

Alliance was on time, very professional and did extra work that was not included in the extra proposal for no charge. I highly recommend them.

Ta
Review №26

Alliance Restoration was great to work with. The team was kind and compassionate in helping to navigate the right course of action for your home. The team left the house in great condition and were so accommodating to our needs. I would absolutely work with this team again.

Br
Review №27

They were very professional, reasonably priced and informative. The whole process was so easy and they even text you as a preferred method of communication! They got us in after hours during a super busy week for them! Super happy with them and will recommend!

Je
Review №28

The team was very flexible and easy to work with. Not only were they affordable but they worked effectively doing the job as quickly as they could. We were home while the work was done but barely noticed they were there. Overall great job!

Su
Review №29

We recently purchased a home with decades of neglected crawl space moisture issues. After obtaining several estimates, we chose Alliance to correct the ongoing problems and encapsulate the area. Jose and his team did an outstanding job, arriving promptly each day and working diligently, always patiently answering our questions or explaining in detail what was happening, step by step. The end result is truly amazing, we know that Alliance was the right choice, and now have peace of mind that our crawl space will remain moisture-free. Professional and easy to work with at every level. Thank you!

Ke
Review №30

Very clean, friendly and fast!There work was outstanding, the transformation was incredible. The final results were better than expected.We would recommend these guys to anyone interested!

Mi
Review №31

I highly recommend Alliance Restoration! I had them out a few weeks ago and they are the most professional restoration company I have ever used. Their team quickly assessed and took the necessary precautions to protect my home and myself. I have an environmentally acquired illness and need to ensure that when restoration work is being done, I have containment and other precautions taking place. From start to finish they were knowledgeable and efficient. Thank you Greg and team for a job well done. I will never use anyone else!

Go
Review №32

The restoration was done on time at 7:00 AM. The crew was extremely well trained and cleaned the entire area at completion. The office personnel answered all questions and provide the necessary documents for us. They were great to work with.

St
Review №33

Did a great job removing the mold from our basement. Very professional and easy to work with. I would highly recommend.

Su
Review №34

All the folks at Alliance Restoration we very professional AND a pleasure to work with. We live 1,000 miles away in South Mississippi, unable to be present.They accommodated my time line, had their team out to began, and discovered that there was a different problem causing our basement to flood. Excellent customer service, always kept me up to date with the progress of the job. Will recommend any time as well as our property manager in Algonquin!

S.
Review №35

Our experience with the company was great. Tina was very kind, responsive and helpful. She went above and beyond even though we ended up not needing any type of services from them. Other companies we spoke to were cold and almost seemed annoyed to receive another call due to the heavy rains. I would recommend this company solely on my experience with the customer service side.

Na
Review №36

They were able to accommodate me quickly. I was closing in just over a week. They did the repair quickly and neatly. They were knowledgable about the problem and very good on the price. I would recommend Alliance to anyone who needs repair or restoration.

Cl
Review №37

Alliance Restoration did an excellent job on encapsulating my crawlspace. They were very thorough and professional. I had 2 other well known companies bid my job and the decision was easy to make.

Ch
Review №38

I was having some issues with an occasional mildew smell when my heater kicked on. I had already had my furnace and vents professionally cleaned by a HVAC company so it wasnt likely it was something inside my vents. I spoke with Greg and explained my situation. He gave me some helpful tips to try and fix the issue over the phone. I have never dealt with a company who was willing to try and help a customer with a simple fix instead of charging for estimates, etc. It was refreshing and if his suggestion didnt fix my issue, I will definitely be going with alliance to find/fix my problem.

La
Review №39

Professional, prompt, friendly technicans and office staff. Tina provides outstanding customer service and know every detail of the project. Jose and his team are consumate professionals and experts at their craft. Follow up is exceptional. The results of my project are better than I anticipated. Great job to the entire team from a grateful client.

Jo
Review №40

Tina,Your crew did an absolutely outstanding job in the remediation for both the Log cabin and the cottage. I would give them an A+ for both projects.Regards, John

Mi
Review №41

Had Alliance Restoration do remediation work in my basement. They were extremely hard-working and meticulous. They were respectful and courteous. The results exceeded my expectations and I would not hesitate to recommend them to anyone.

Jo
Review №42

Great place. They came out fast and discovered the source of our problems. They dont try and gouge the customer. I would HIGHLY recommend. When you find a place like this, save and share the number.

Ch
Review №43

Great company to work with. They did a great job! They were very quick to respond and were able to schedule an appointment in a relatively short period of time. Great customer service and the workers did a spectacular job throughout the whole process and were very nice to work with. Thanks!!

Be
Review №44

They were quick to come for the initial quote and came in quite a bit lower than the competition with the same lifetime warranty. We waited until the weather dried out and they fit me in, were on time and got the job done. I will recommend them to everyone that needs this work.

Ka
Review №45

Alliance did a wonderful job remediating two areas of our living room that had water damage. Jose’s team was prompt, professional, and so thorough. We could not be happier with their work and would not hesitate to recommend to anyone.

Mi
Review №46

The job they did on my foundation was exceptional. The gentlmen that came out to do the job were very knowledgeable and efficient. I would recommend them to anyone that might need a crack repair

Pa
Review №47

The team at Alliance was one of the most professional and service driven companies I have had in my home. They were there when I needed them ( I was out of town and my wife was home) during a very stressful water event that was leaking into my home office. I am glad to pass this on to anyone!

Ja
Review №48

Greg Bowens team is great. we have used them on 2 separate jobs. Truly professional, compassionate and detailed. And mold removal is all about the details. The cost kind of blew me away, but I do believe it was worth it. Hoping my daughter can get well now!

Ga
Review №49

I had mold in my attic and a crack in my foundation wall. Alliance remediated the mold and repaired the crack. Great company to work with. Their people are professional and courteous. I would definitely use them again.

Mi
Review №50

It is apparently common to discover some mold in the attic during a home inspection prior to sale in this geographic area. Alliance was able to schedule an inspection for estimate and complete the work in a very timely manner. The receipt was also a report of the work completed with before and after photos. The crew arrived right on time and worked diligently to complete the project. All parties are happy with the work!

cy
Review №51

Very good company to deal with work is great I would highly recommend to everyone thank you

kr
Review №52

We couldnt be happier! Alliance performed work (crack repair and mold remediation) on our new home in early March, the week before we moved in - there were known foundation cracks, and the inspection also revealed a small amount of mold. From the first phone call, to the initial eval and quote, to the completion of work - everything was timely and professional. We elected to have them gut the small lower level (of our tri-level home), and are thankful we did - rotten floorboards and an additional crack were discovered. We were called and consulted prior to them doing some additional work that was required. The cracks were repaired, the containment process was excellent, and the work area was completely cleared of debris and was left tidy when they were finished. Then, all we had to do was wait for some torrential rain to see if the repairs worked! It is now June, and weve had 2 days of heavy rain - the type of rain that previously caused there to be water all over the lower level (this home was known to us for several years prior to purchase from a family member). Im so thrilled to report that although our side yard is a lake (which normally meant that so was the basement), our basement is completely dry! Not a drop. We are so happy that we feel safe finishing the lower level now, and have some wonderful additional living and storage space. The cost for repair was 100% worth it. Thank you so much for everything!

Ca
Review №53

Great work. Very efficent and great workers. Reliable company.

Ti
Review №54

Team delivered what was promised and provided a 10-year transferable warranty. Hard-working and pleasant work crew!

Do
Review №55

Very professional evaluation of issue and certainly very timely response for solution. Would absolutely recommend this company.

Da
Review №56

From first contact, to estimate, to finished results, very professional and efficient with quality results. Would definitely recommend this company.

Jo
Review №57

Prompt response and quick and easy scheduling. Did a great job ahead of predicted schedule.

Sa
Review №58

Excellent customer service, prompt attention and concern, continual attentive follow up, superb to deal with in every way.

Ge
Review №59

Great company and nice and proffesional peopleGreat and fast serviceWill recomend and will use them again

Ri
Review №60

Quick, clean, complete! Great value.

Ga
Review №61

A great group of people whom are professional and do what they contract for. Super job!!

Em
Review №62

Our basement and attic look brand new now!

Information
28 Photos
62 Comments
5 Rating
  • Address:11261 Kiley Dr, Huntley, IL 60142, United States
  • Site:https://www.aricanhelp.com/
  • Phone:+1 815-477-0029
Categories
  • Water damage restoration service
  • General contractor
  • Home inspector
  • Waterproofing company
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–12PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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