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needESSENTIALS
16182 Gothard St suite m, Huntington Beach, CA 92647, United States
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Pe
Review №1

James and Nick really pulled through for us. They opened their doors on a closed day just for us! We grabbed our gear on 3 minutes and we’re on our way to the next adventure. Can’t recommend this Company enough support them with your whole heart (&wallet)!

Al
Review №2

I met a guy in the water on Tuesday as I was freezing with my old ONeil Psycho Tech and hettold me about this company that made top quality wetsuits for way less and he was totally warm. I looked them up that afternoon. I ordered a Hooded 4/3 premium on Wednesday and I received Friday afternoon along with 4 mm boots. Saturday morning I was telling some other guy who was cold about this incredible suit that fits better and was warmer than the Oneil I had enjoyed, but it was $200 cheaper. Very good quality and construction and fit. The shopping experience was easy, the delivery time was ridiculously fast and I am now a Need Essentials fan.I saw a review below from someone that doing a return was hard, but I would not let that stop you. The sizing seems to match Oneils sizing, so if you are concerned about fit, go to a shop and try on some ONeil suits and get the size that works.

Er
Review №3

I bought a L 4/3 wetsuit with a XL hoodie and absolutely love the suit. The hoodie ended up being too big and I was worried about returning it after reading one review that had trouble. I reached out through email and the owner quickly responded explaining that customer was being unreasonable and it was during the beginning of the lockdown. He instructed me on how to return it and I now have my replacement on the way. Ignore the bad review because these suits are awesome and the return process was smooth

Br
Review №4

I have had the most difficult time getting a response from this company. I bought a wetsuit that was too small & went to their site to see how to go about returning. They do not cover shipping for returns, fine. I paid for shipping back to the address on the site & the package was unable to be delivered as nobody was there to accept it. There is no contact number on the site, so I sent an email. I got one response back from the co-owner saying he would look into it, great! A week passed and no word. I followed up, then followed up again, and again, and again. Nothing. It has now been almost a month of no response. I have no other option than to dispute this with my bank and file a complaint with the BBB. Such a disappointment.

Wo
Review №5

The customer service was amazing. I talked to an employee named Rob Colby about my order. Always quick responses and let me change my order last second. Wetsuits are amazing quality. Highly recommended.

Da
Review №6

Great people. Great products. Great value.

Mi
Review №7

Great wetsuit. Bought a 4/3 back zip. Surfed Vancouver Island last week water was 57. Suit was soo warm and comfortable. Thank you

Yv
Review №8

Super easy ordering process, ultra quick and helpful responses. Quality product. Affordable price. 10/10

Lu
Review №9

Great customer service and awesome quality wetsuits.

Information
10 Photos
9 Comments
4.5 Rating
  • Address:16182 Gothard St suite m, Huntington Beach, CA 92647, United States
  • Site:http://www.needessentialsusa.com/
Categories
  • E-commerce service
  • Surf shop
Working hours
  • Monday:1–4pm
  • Tuesday:Closed
  • Wednesday:1–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–12pm
  • Sunday:Closed
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