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Huntersville Ford
13825 Statesville Rd, Huntersville, NC 28078, United States
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Pa
Review №1

I could not have had a better truck buying experience. My wife and I had not purchased a new car in 8 years and were reluctant because we just didnt want the hassle.On Labor Day we were bored and also interested in looking at trucks so we went to a couple dealers in the area and were intrigued but not inspired.We then went to Huntersville Ford and loved the trucks we saw but we had never owned one and were novices. Our Salesperson Brennan was fantastic in taking the time to show us a bunch of trucks and give us the prices and not pressure us at all. We did find one we loved and unfortunately it was sold while we were there talking. It was a custom build, so we just decided to try and recreate that truck. Brennan went and got Nate and this is where the truck buying process became fun.Nate was awesome, he didn’t treat me like an inconvenience or just another dude who wanted to put rims and tires on his new truck. Nate showed me the options, helped me sift through what would look good, and spent the time and gave me the communication until I felt we had the perfect truck for me. I was extremely comfortable and excited about the whole truck buying experience and felt we nailed it. It came out great and I don’t know why it took me soo long to buy a truck and Huntersville Ford will be my Dealer for Life. Thanks a lot Brennan and Nate.

We
Review №2

Against my better judgment, I had to get some service completed on my car. The last time I came to this dealership, I was spoken to rudely by Scott. Well, it happened again. The constant interruptions while speaking and the the short temperament is why I would never recommend this service department. I’m actually glad they had no appointments.

T
Review №3

Anthony was outstanding we told him exactly what we wanted and he delivered us a King Ranch when everyone else failed. I also appreciate his service as a fellow Paratrooper AATW!

Jo
Review №4

I shopped around to a few dealerships on the east coast and I was truly impressed and delighted with Huntersville Ford. I was looking for a specialty vehicle and they were top notch to work with. Not only did they offer a fair price but they also prepped the vehicle and the optional equipment by installing it for me. They were easy to work with to get pre-approvals done as well as financing.Finally, while I was busy signing paperwork my family was taken well care, showed around, talked to, almost treated like family.I will be returning to this dealership for another vehicle in the future!Jonathan MoodyThank you to:FloresAaronAnthonyTopaz

Ja
Review №5

Bought a 2021 Mustang RTR from this dealership. Only a few dealers in the area that have these editions in stock. I was fortunate to be teamed up with Brennan, a big Mustang enthusiast himself. After a solid test drive, which wasnt one of the typical go once around the block and done, I was ready to make a deal. After a little negotiating for a supercharger install as part of the deal, I drove away with a great car. Brennan worked hard for a fair deal and has been great to communicate with ever since. Everyone I met was friendly and enjoyed talking Mustangs with the folks I met. Overall a great experience.

Hu
Review №6

Stopped to look at their used inventory and found something I liked. Anthony S. and the sales manager took care of me and made it quick and easy. Definitely recommend Huntersville Ford.

Ju
Review №7

Work with Sonny! He is so relatable, reliable, and genuine! He made the car buying experience easy and friendly rather than a sales pitch. My goal was to purchase a Bronco. Sonny made sure I was in constant communication throughout the buying experience to keep me updated on all incoming inventory. Sonny continued to reach out after my purchase to see what questions I had about the car. I really appreciate how well I was treated from all of the staff members who worked with me to get my dream car! The finance department even put the Kentucky-Florida game on while I was signing papers because they heard that I was a fan. Thank you!

Ch
Review №8

I hate car shopping. In 44 years, this was honestly the best experience I had. It was fast, friendly and easy. In and out. Anthony was a professional, didnt try to sell me something I didnt want. I would buy here again. They followed up several times after my purchase to make sure I was happy and didnt have any questions. Thank you!

Ja
Review №9

We were looking for a new Ford Ranger because ours was totalled through no fault of our own. Sonny & Michael made a very difficult situation easier with all of the efforts in finding us a truck and getting it financed. Loving the new truck!

Pr
Review №10

Coming from TN to NC to get a car we werent sure who to go through we used Google reviews. Angel Martinez came highly recommended and SOOO glad we got to work with him. Let me say I HATE car buying but Angel and all the staff at Huntersville Ford made it quick, fun and easy. A+! Highly recommend you cant go wrong. Ask for Angel he also told me about a band that is AWESOME! I feel like I was a friend or family going there! Well worth the drive from TN!

Ro
Review №11

Great dealership to deal with, from the salesman to the finance manager. I would recommend everyone to buy from them. Great people!!!

ro
Review №12

I visited other car dealerships before driving to Huntersville Ford. Their enthusiasm, car knowledge, and genuine interest in what I wanted far outweighed what I experienced at the other dealerships. Clent Bines was great. I purchased a 2021 Limited Expedition and traded in my vehicle. Even though there is a shortage I received an excellent trade in value and an excellent price on the new Expedition.

Ca
Review №13

We had such a wonderful experience purchasing our Explorer. Shelton was so personable and friendly. He was able to work with us to get us a fair deal. We highly recommend this dealership. Ask for Shelton!

Sw
Review №14

Its was a great experience from the time I walked up and worked with the salesman to the moment we left. The salesman Angel Martinez was very professional and helpful. I would recommend this dealership to anyone.

Ca
Review №15

My husband and I were in the market for a used car. We worked with Angel and he was wonderful. He was honest, up-front, knowledgeable, and had excellent communication skills. There was no pressure. He recommended the car we ended up purchasing and the process went very smoothly. He very quickly responded to all of my questions. I would recommend Angel and Huntersville Ford if youre in the market to purchase a vehicle!

Ja
Review №16

Stacy and Brandon are a class act modern day Batman and Robin! Best dealership I’ve ever had the opportunity to work with in my 40 years , this will be the only dealership I ever work with again ! Thank you so much !

Vi
Review №17

Fantastic place. Fast, easy process buying a vehicle. No games, no hassle, just honest and dedicated customer service and sales process. Angel was awesome. The GM and other staff members were terrific as well. They worked with me as much as possible to get me the best deal within my budget.Will be going back to buy a car for my son. You need a car ?? Go see Angel !

Ba
Review №18

I am not a fan of buying a car and normally dread the whole process, but I am happy to say that this time it was actually a painless experience. Brandon did a great job providing information on features, how to use the various technology and addressing my concerns without the “hard sell.”

Mi
Review №19

Huntersville Ford provided us with outstanding service, both in finding the vehicle we wanted AND facilitating the sale long distance. Eric was uber helpful and did absolutely everything he said he would do. Recommend these folks highly...

Ro
Review №20

I was looking for a 2022 Ford F-350 Lariat in New England and was frustrated with the games the dealers were playing with such low inventory it was let them name their own price.I had an opportunity coming up to travel to North Carolina and googled Ford Dealerships in Charlotte. Huntersville Ford came up and was convenient to the airport. I emailed and was promptly contacted by Keith Smith in sales.I told him what I was looking for and he said he had it in stock. As there were no pictures online he proceeded to go out and make a video and send me an email invite with it. Amazing personal service!Pricing was great and the financing had a phenomenal rate and was confirmed immediately.I was contacted by several people via text, phone and email to coordinate the deposit and wire transfer for the money down and it went smoothly.Within a few days I was on my way to Charlotte and Keith actually came and picked me up at the airport, brought me back to Huntersville Ford and toured the truck with me even setting up FordPass on my phone. It took about 30 minutes and I was driving away!By the way I was also in the market for a new enclosed trailer and mentioned it to Keith. He put me in contact with a dealer and I even got the trailer on the same trip.Forsaking driving it all back to Connecticut for me their entire team went above and beyond.The trip back was amazing in my new Ford and all its features.If you are looking for a great experience in buying a FordTruck I strongly recommend getting it at Huntersville Ford no matter where you are located.By the way the dealership is spotless!!Good luck with your search and I have recommended the dealership and Keith to several of my friends and family.Robert M. MislowCEOSolutions Group Design, LLC

Mu
Review №21

Extremely satisfied with the Huntersville Ford Sales Team. Rick took me out for the test drive. Once we returned to the dealership, he explained the fancy features. Eric, internet sales manager, explained the process. Aaron did his best to accommodate my budget guidelines. Frank went over all the financial paperwork. After the deal was done, Daniel (tech) went over all the features again and helped me set up Ford Pass. I will be going back for future purchase and my family!Thank you guys!

Am
Review №22

I went to Ford Huntersville yesterday , and had an amazing dealership experience with Sunny. Sunny was extremely attentive and did not push anything I was not comfortable with. He listened to our budget and what we needed for our growing family. When we first arrived Sunny informed us that we would be treated like family, and that is exactly what happened! Looking forward to recommending this dealership and Sunny for all friends/family in need of a reliable car!Thank you so much Sunny for making sure we got in the perfect car!

JD
Review №23

I traded in for a 2019 Ford 250. I arrived within 30 minutes of closing. Upon arrival salesman Angel Martinez made it clear that we were on my time not there’s. I wasn’t planning on doing anything but Angel and the team at Huntersville Ford made the buying experience fast and professional. I highly recommend them to anyone looking for a new vehicle.

Ro
Review №24

Best experience Ive ever had at a dealership. They actually beat my credit unions rate as well. (You have to pay your bills there is no magic to credit Im afraid).Salesman was helpful not pushy car was fairly priced. I recommend you try them if youre in the market for a Ford.

S
Review №25

It was a great experience!!!I normally shy away from dealerships especially when there are so many other options to buy a car. Huntersville Ford is the exception! I had a very personal experience with this dealership.I was splitting time between NC and another state and had an issue with my title on my trade in. Angel and Aaron worked with me throughout the process. They were patient with me while I fixed the title issue and remained in constant contact (in a positive way). Then when it was time to get the vehicle they were able to deliver it to me out of state. I am more than satisfied with everything.Huntersville Ford through their sales team has made a lifelong customer!!!

c
Review №26

I had a lot of fun buying my new Explorer with Angel. He took his time, was not pushy and did not rush us through the process.. fairly fast and simple. Thank you Angel for being attentive, patient and specially for being till 9pm 😀.

Br
Review №27

We have been car shopping for the past few months which means we have met quite a few car salesmen. We met Anthony Stanley at Huntersville Ford last night and we were immediately impressed. Anthony was fun to talk with, never pressured us, and had extensive knowledge of Ford vehicles. If you are car shopping, go see him. You won’t be disappointed!

Mr
Review №28

I recently purchased a F150 from Huntersville Ford and I really enjoyed dealing with them. The sales staff was awesome and helped me with everything I needed. After my initial contact with the dealership, they made sure to keep in touch with me and assist me through the whole process. I went to them with my budget and they managed to get me the truck I wanted at a great price. I highly recommend anyone in the market for a new Ford to contact the guys and girls at Huntersville Ford.

Da
Review №29

Easy to work with and very friendly people.

Ph
Review №30

We purchased a 2020 Ford Explorer. Absolutely wonderful experience! Our salesman Flores was great and informative. The sales manager Aaron was very accommodating and the finance manager Franklin made us feel like family. Thanks again for a wonderful experience!

Co
Review №31

Bought a new truck here and the service was phenomenal. Brennan was extremely helpful and not pushy at all, really made me feel like they were looking out for me.Happy to recommend anyone to them 💪

Jo
Review №32

The sales and service at Huntersville Ford is outstanding. I just purchased a 2018 Ford Explorer Sport with Sonny. Sonny and the Sales Managers were so helpful and gave me an amazing deal!

Ri
Review №33

This was the best experience we have had with an automobile purchase in years. Everyone was helpful, friendly and met all our needs. Special thanks to Anthony Stanley and Sonny Burgess for all their help. Also shoutout to Mike in finance. Really great service. Recommend Huntersville Ford to anyone that wants a good purchasing experience.

Ka
Review №34

We found our Ford Expedition at Huntersville Ford after shopping around. We got the color along with and all the extras we wanted. Priced to sell. Wonderful people who helped us from the Salesperson to Sales Manager to Finance Manager and others. Thank you SO MUCH ! We are loving our new ride!Karen HaymoreHigh Point, NC

su
Review №35

EXCELLENT EXPERIENCE!!All of the staff was amazing to work with and so nice! They weren’t pushy at all, they listened to our needs and helped us accomplish just that! We weren’t planning on buying a car the day we went in but they had a deal we couldn’t pass up! Highly recommend!

To
Review №36

Went in knowing exactly what we wanted and we walked out with more than we expected. Great customer service! We were not ambushed like other dealerships. We were comfortable and felt like our business truly mattered. Ahmeed was great and very accommodating! We are happy to be apart of the Ford family now!

St
Review №37

This Ford dealer is taking advantage of the slow down of truck production.They are adding a$5500 market adjustment to sticker price!They did not pay more for the truck, they are just taking advantage of the situation and adding an additional fee.BAD BUSINESSI did leave a review for another dealership that I visited a couple of days ago that was doing the same thing.Sad to see Ford dealers taking advantage over of customersDodge isnt doing this

Ke
Review №38

Ahmed made the buying process very easy going. He has checked in and made sure everything is going well after. If you’re buying from the Huntersville Ford I highly recommend going through Ahmed!

Te
Review №39

Huntersville Ford has a great team, that answered my questions, took me for several test drives, and ultimately sold me the car I wanted. Sonny Burgess is a great asset to the Huntersville Ford team.This team is focused on low pressure, high satisfaction.I love my new truck!

Ka
Review №40

Former Randy Marion Customer ( 3 cars previously purchased ) and was recommended by friends to give Huntersville Ford a try and i am so glad i did. I pulled in on Friday after 6PM and walked out with the car i wanted in 2hrs! Overall great experience and would recommend them to anyone. Very friendly staff, willing to work with me and took the time to explain everything. My salesman Sonny was very friendly and knowledgeable about the vehicle that i was interested in and would definitely refer him.

Ja
Review №41

Loved seeing the new Bronco!

Pe
Review №42

Was recommended by a friend to check out this dealership. So Far So Good! Bought a 2020 Ford Edge, with some good negotiation, I got a great deal on my new car! Salesperson Josh Parker was a great help in my purchase and even helped me out when I came by the following day to fix a small spot where there was sticker residue and provided a few answers to a few questions I had about the new car!

Da
Review №43

We bought a new Expedition and overall was very pleased with with the dealership. Alycia our initial contact online was great. She was prompt with replies and gave us a no nonsense quote. The price was far below Ford dealers in VA. We agreed to the price quoted and was then assisted by Brandon, Internet Sales manager who was terrific. He was knowledgeable, courteous and again prompt with responses.My only beef, is I felt we were left hanging as to the the registering and titling the vehicle. Partly my fault since I never bought a vehicle out of state (we live in VA) and didnt focus on the fact that I had no inspection sticker and no registration.

Lu
Review №44

Just purchased a company vehicle with Anthony at Huntersville Ford. He was awesome to work with, quick and efficient! Definitely recommend.

Ch
Review №45

Great service from salesman to finance manager! Upfront and honest during the entire buying experience! Will definitely be recommending to anyone looking to purchase a new or used vehicle!!

Ma
Review №46

Excellent service department. I have been taking my truck here for service over the past 3 years and this team always goes above and beyond what you might expect and puts in the extra work to make sure you are happy. Jordan Carter, Nick Stalle, and Robert Hampton are the best!

Se
Review №47

I recently purchased a used vehicle from Huntersville Ford. Sony was very helpful and very efficient with the buying process. I was not pressured to purchase anything until I was comfortable. I would recommend both again.

Ke
Review №48

Franklin and Ahmed were extremely helpful in getting me out of my lease and into a new vehicle! I was so pleased with their service and how much they helped me.They took the time to make sure I was completely comfortable and understood everything. If you need a new car.. this is the place to go, theyll hook you up!

Sh
Review №49

This place was great. They gave me a fair deal on my trade-in and I got the car Ive always wanted. Friendly staff, Angel was very knowledgeable and Franklin helped me get the best deal possible. Their buyers rewards are great, 2 years free maintenance, lifetime car washes amongst many others. Loving the Mustang guys! 🚗🐴

Me
Review №50

This was the best experience Ive had with a dealership. Keith and Franklin were great. They were patient and worked around my schedule. No high pressure sales tactics or creepy salesman head games. Thanks Keith! You are great!

Ja
Review №51

We had narrowed our search down to three cars we found online and everything was accurate when we arrived. We were able to test drive immediately, and the purchase process was simple and straightforward. Sonny was nice, professional and knowledgeable, and made the process fun. Aaron the manager met our price goals. Overall a much better experience than we’ve had at other dealerships!

Sc
Review №52

Sales staff was great. Enjoyed working with Angel. Fair price and fair trade-in value. Overall very pleased. The only thing that would have made it better would have been better communications from the internet sales manager. I drove to NC to see four trucks. Two were sold before I got there. I would have liked to have known that before driving there and the manager I spoke to on the phone while I was making my appointment never came out and greeted me. However, other than this, I was very pleased. Everyone else was great!

Ru
Review №53

Came in to the Quick Lane for a oil change and tire rotation on my F-150. Waited for an hour and half to only find out they never started a work order. Then I asked how long they think it would take due to there issues and the service advisor stated it would be another hour and half. I understand things are busy and many places are short staffed but this is a little ridicules for a oil change and tire rotation. I hope they can get things figured out as they really do have a great dealership. Simple service should not take 3 plus hours.

As
Review №54

Working with Huntersville Ford is always a pleasure! Stacy and their staff are so nice and helpful, I definitely recommend!

Ki
Review №55

Eric and Franklin were absolutely a delight to work with- they were able to help us with our needs, and kept the process moving. We are in love with our new car and are thrilled that they were able to work with us as much as possible!

Er
Review №56

Angel Martinez was amazingly fast to respond, answer any questions and extremely patient with us when we called him regarding a new expedition. We drove 4 hours to this dealership to meet with him and the whole process was the easiest, friendliness dealership and car buying experience I’ve had.

Do
Review №57

This was the third used vehicle I have purchased from Huntersville Ford. I have found them to be a great organization to deal with. Angel our sales person was great. Showed us exactly what we was looking for for my daughter. Franklin was our finance agent that made the process smooth. Aron the sales manager guided the process and checked in with us several times to make sure we were on track. Great integrity and very straight forward. Having been in vehicle sales and leasing for 40 years, I give the team an A rating.

Bo
Review №58

Great dealership! Clent Bines My sales associate was awesome! He got me the truck I wanted at a great price even though the dealership had plans for it , also a more than fair price on my trade in! Don’t hesitate can’t recommend enough!

Ke
Review №59

I made an appointment for an oil change 2 weeks ago. I get here today and am told that it will be 2 1/2 hours. I was told that the Quick Lane would have taken even longer. Very disappointed

Jo
Review №60

I just bought a 2020 Mustang GT from them last week. They were very busy, but they welcomed as soon as we arrived. I enjoyed the dealership, and they were very nice. I would like to thank Franklin Zambrano and Ahmed Hassanein, who went above and beyond to sell me the car and get my paperwork done. Theses guys are awesome! I have received a call personally from them since I purchased the car, to make sure that I am still pleased. Out of all the dealerships around South Carolina and North Carolina, they were the only ones with a White Mustang GT in the package that I wanted! They gave me amazing Service, and I recommended them to all my friends. I will be going back, and I will make sure I ask for Ahmed every time. Make sure you ask for him as well! Thank you Huntersville Ford.

Da
Review №61

From pulling into the dealership to leaving in my new Expedition, I could not have had a better experience at Huntersville Ford. Special thanks to Stacy and Brennan for guiding me through the process! I also appreciated the tech help from Dan before I left. Awesome team, great service, and I highly recommend stopping by to see this team if youre in the market for a new Ford - or the low mileage 2019 F250 they just bought from me :-)

To
Review №62

I took a chance on an out-of-state dealership but Huntersville Ford turned out to be one the best car buying experiences Ive had to date. The staff is knowledgeable and friendly! Love the Mustang.

Ca
Review №63

We purchased a pre-owned Taurus from Huntersville Ford and was very pleased with our salesman Angel Martinez. He tried very hard to meet our needs without any pressure. Angel was very hard working to do his best for us!

Br
Review №64

I had a great experience working with Huntersville Ford. Their staff is amazing, I definitely recommend!

Da
Review №65

I discovered an issue with my truck 3 days before going out of town. I called Huntersville Ford Service and spoke with Jordan-service manager. He asked if I can bring it in the next morning and assured me they would get me on my way. Communication was great while it was there and I had it back the next day. Thank you to Jordan and his team for getting me back on the road and for not having to cancel our trip!!

Ma
Review №66

This was one of the best car buying processes we have ever had! We did most negotiations online. So by the time we got in all we had to do was run credit and sign papers. Brandon Fritz was amazing to work with. Everything was so smooth and everyone was so kind. Will definitely be returning for future purchases.

Jo
Review №67

First time buying a Ford! Was very happy that we found a knowledgeable salesperson in Anthony Stanley. He listened to what we wanted, didnt try to upsell us on stuff we didnt want or need, and gave us space and time to consider the decision with no pressure. It was truly a pleasure to work with Anthony. Combine that with a fair deal on our purchase and we will definitely be back!

Mi
Review №68

From the start to finish probably one of the easiest/best auto purchases I have made. They really made it a nice experience!!

Su
Review №69

Thomas Garrett was great to work with purchasing out transit van for our warehouse guys. With me being in Scottsdale, AZ he kept me up to date on everything and was always available to reach him. It is great to see a company that cares about their customers and has great communication. Thank you for the great service

Si
Review №70

I had the best experience buying from this dealership. Brandon the internet sales manager was awesome to work with. I am a sales manager for a heavy machinery dealership and we are experiencing the same difficulties the auto industry has, but this dealer made up for it with their customer service and easy purchasing experience. I will be taking more of my business to them and recommending them to my friends and family.

Co
Review №71

Service Department apparently is always understaffed. Every time I go to get car serviced, they always have someone at lunch, out sick, and one just quit. In other words, its always a excuse. Even when I took the time to make a appointment instead of a 4 hr wait, its now a 2 hour wait.Apparently they concentrate on sales and not customer service!!!!

Gr
Review №72

Well worth the 2 hour drive. Great experience from the Internet Sales team all the way through financing. The whole team including the technology specialist were very informative and helpful.

De
Review №73

With Stacy, the owner, and the team he has put together from the sale to the service this place is awesome!! Thanks again to Stacy for giving up his bad a%#% truck!!

Mi
Review №74

I shopped online for roughly a month, looked at multiple Ford dealerships in the charlotte area. Huntersville Ford had the F-150 I wanted with all the added features at the best price. Internet sales rep Eric Basiliere even went so far as to make a video of the truck and email it to me. While in my opinion the car buying process is long, tedious and should be streamlined, this was the quickest I’ve ever been in and out of a dealership with a new vehicle. They gave me a reasonable price for my trade, and I walked out the door with the monthly payment I went in requesting. My wife and I own 3 ford vehicles now, when we’re in the market for a new vehicle Huntersville ford will be my 1st stop.

Ca
Review №75

My F150 buying experience at Huntersville Ford was excellent. I was able to start the process online and then transition to the dealership when ready. Brandon (internet sales manager) was easy to deal with and took the necessary time to explain all details. Due to my work schedule I was not able to go until late in the day, but the team stayed after closing to ensure everything was processed appropriately and that I had everything I needed. I would not hesitate to purchase from Huntersville Ford again.

Me
Review №76

We had a challenging interaction with one of the salesman at Huntersville Ford, and we walked away a bit upset. HOWEVER as soon as management heard of this interaction, they stepped in and went above and beyond.Aaron, Franklin, and Flores took care of us the moment we stepped in the door until we left. We are thankful for these three at Huntersville Ford for listening to us, understanding, and getting us the best deal possible for our new truck.

Ch
Review №77

Had a really good experience with Huntersville Ford while purchasing my new F150. Ahmed was very easy to work with and answered all of my questions. When it came time to discuss price, they beat a deal I already had from a competing dealer right away. Overall, great work by the Huntersville Ford team.

Bo
Review №78

Brennan was outstanding. Level headed and very helpful. Ended up with the right decision due to his knowledge and support. Thank you!

mo
Review №79

Good place to go. Ahmed works hard for your business. Appreciate it!

Mi
Review №80

Sales Staff polite and appraiser quick, but expect you to GIVE your trade-in without equity. Time they finish with low ball trade in and all their adds I got a whole 15 dollars on a trade whos value after payoff shouldbe left $3000 towards trade in. I leave it up to you to decide.

Bo
Review №81

I live 4 hours away from dealership and they treated me like a neighbor. I located the truck I was searching for on line and with the help of the internet department at Huntersville Ford, I drove 4 hours, and was driving the truck home within 24 hours. Great team atmosphere and very good folks to work with. Highly recommend the dealership.

je
Review №82

I brought my 2018 ford explorer in on 4/5/21 to have the alternator replaced when the car stopped working out of town, we live and hour and a half away. My car was there for a week and I was told they were unable to locate a Ford alternator and an aftermarket one would need to be installed. I agreed. Upon pickup I was reassured multiple times that the car mechanically was fine and to ignore the alarms on the dash due to the aftermarket part. Less that 24 hours later, the car broke down on us again leaving me and my children stranded on the side on the road unable to get a tow. I would not recommend bringing your car here. I contacted Ford of Statesville and they had no problem ordering the correct Ford part the same day. So I was fed misinformation multiple times that put me and my childrens safety at risk. Find another dealership.

Ja
Review №83

Great experience! First time buying a car and they made the process so smooth. Check out Angel Martinez for your car buying experience. I promise he will take good care of you and will work with you to find what you want and need.

Ge
Review №84

Huntersville Ford sold me a new Ford Ranger. The salesman Sonny was very accommodating and professional. He was prompt and answered questions with informative responses. I originally was shopping for a GMC or Chevrolet small truck. Since nonexistent stock in the local dealers inventory was the situation I went to Ford. I get the GMC employee discount but was so impressed with Ford I bought the Ranger. My wife likes driving the pickup. Every detail works and I am pleased. Thanks

ja
Review №85

Great Experience!!!Alycia was patient and informative with a great personality. Brandon is extremely knowledgeable about vehicle features and comparisons to the competition. Aaron was very efficient and did not drag out the lending process or waist my time. Thank you and I look forward to a return visit for my next vehicle.Thank you,Jarrod

Ri
Review №86

Bought my first new car, a 2021 Ford Bronco Sport. Incredible customer service. Professional, valued advice, courteous and friendly. Would gladly buy from them again, as well as give any recommendations to friends and family.

Re
Review №87

The BEST, most organized and efficient service department. They get you in and out quickly and do a great job!

Mi
Review №88

Love Huntersville Ford! They were great, incredible service and support. Ahmed Hassanein was an awesome rep, and Mike Topaz Muldoon really helped a ton on the financial side. Great staff.

Br
Review №89

Thanks Stacy and Anthony on my wife’s new Expedition Max Platinum. Easy process. First class service and attention. What a great experience. Thanks.

Sa
Review №90

We just purchased a new car from Huntersville Ford and every single person that helped us was so friendly and truly wanted to get us the best deal! The general manager, Stacey, stayed so late with us just to make sure that we got what we wanted for a great price. They went above and beyond to make it work for us. Can’t recommend this place or these people enough!

Ia
Review №91

They had an amazing inventory compared to other dealerships in the area. They also had the best prices we could find. Sales Manager Aaron was knowledgeable and helpful. We purchased a 2020 Expedition and couldnt be happier.

30
Review №92

Brandon was fantastic to deal with. Also this location was the only dealer that had adequate inventory in a 200sq mile radius. We came home in a new Expedition.

Ke
Review №93

I just purchased a 2013 Edge on Saturday. My salesman was really nice and the finance manager did a great job at keeping me within the price I wanted to pay. My only downfall with the dealership is that I was there almost 5 hours to close the deal. The other downside is that I am four days into owning this vehicle and the heat stopped working on day three. It will blow hot for about the first two minutes and then start blowing cold air. I am hoping this is a relatively inexpensive fix as I am a single mom of three and was not anticipating putting a car I just bought in the shop within the first week of buying it.

Wi
Review №94

Excellent car buying experience! I couldn’t be happier with the service I received at Huntersville Ford. Ahmed Hassanein is the man! If you live in the Charlotte area and are shopping for a new ride, stop by and ask for Ahmed at Huntersville Ford.

As
Review №95

Got the new 2021 Ford Bronco and Brandon and the rest of the team made the car buying experience not as bad as usual like other dealerships I have been into. The team felt generally excited for me which made me feel even more comfortable about the purchase! I highly suggest the Bronco Sport and I definitely suggest buying from the Huntersville Ford team!

Ad
Review №96

Bought truck at end of November 2020. Had some adhesive blemishes on the exterior that I wanted them to clean up before they delivered. Purchased on Saturday left it there until Monday. Didnt remove the adhesive. It wasnt a a small spot either, about an inch long and centimeter wide. No big deal, whatever I was happy to get the truck and I just took it back two weeks later so they could remove it. When I took it back they removed the spot of glue and washed it, cleaned the interior but when I got the truck back there was paint chip above the drivers side door....wasnt there before, about the size of pea. Luckily Huntersville Ford does free touch up paint. I called to schedule an appointment to bring it in. The paint guy comes on Fridays they said so they pushed it out two weeks. Took my truck today 1/15 they were going to fix the paint chip and there was a bubble in the tint which needed to be fixed. Left the truck there, 3 hours later pull up the location of the truck on my phone and someone has driven it down to some parts supplier off of WT Harris, whatever I figured maybe they sub-contracted the paint or tint work and they had to take it to another location. About an hour later, Service calls me says my truck is ready and I got curious and asked if they did all the repairs in house and the Service guy responds yep! .....so why was my truck down on WT Harris? Who knows. He called me back, said the guy who was doing the repairs took it down there because he needed some parts but he was clueless to the fact that they were driving my new truck around in Charlotte. OK...sure. Went up there to pick it up. Cashier says sign this, heres your key its parked on the side. I walk out, no truck...no big deal, went back inside told the cashier that my truck wasnt there, she called a porter, porter took the key, 5 minutes later there she is. It was raining, he hopped out, I hopped in and down the road I went. Got back to work look above the door....and a pea size paint chip is looking back at me. Now Im upset. Call them, transferred to service, transferred again, voicemail. Call back, transferred to service, voicemail. Called back and explained to operator what was going on and that I needed to talk to a person, transferred, voicemail. Havent heard back. Super annoying and really making me regret my purchase decision cause now when I look at my truck I dont see my new truck, I see a string of small but consistent let downs by the dealer. It makes me wonder what the future service relationship will be like.

Pa
Review №97

I fell in love with my Ford escape hybrid last Friday and started doing most of the process online. I got there at 5:00 p.m. the following Tuesday and drove off with my car by 7:30 p.m. I did negotiate some things down that didnt end up happening but the finance manager just believed me and took it off. but for the most part it was a seamless transaction and Ive only had my car a day now but I really enjoy driving it. It was easy to sell my 2014 Nissan Murano as well I sent them pictures and they kept to their quote.

Da
Review №98

We just bought a used 2015 Nissan Leaf from this business, and had a great experience working with Eric B. From when we first reached out about the vehicle to the test drive, closing paperwork etc, Eric was professional, knowledgable, and friendly.The dealership clearly put some care into making the car look amazing, the pricing was competitive, and we are excited to have this low cost-of-ownership and zero emission vehicle as a daily commuter car. Also we are glad to support a local Huntersville business and neighbors.We highly recommend Huntersville Ford for anyone looking for a new or used vehicle.

We
Review №99

Excellent experience. Will be back again.

Wo
Review №100

Awful place, the staff was rude and couldn’t help me at all, really disappointed of the place and pretty dissatisfied, Ford as a company should check their personal and how they treat their customers

Information
100 Photos
100 Comments
4.1 Rating
  • Address:13825 Statesville Rd, Huntersville, NC 28078, United States
  • Site:https://www.huntersvilleford.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 704-875-6547
Categories
  • Car leasing service
  • Auto broker
  • Car dealer
  • Car finance and loan company
  • Ford dealer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:12–6pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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