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The FIX - Deerbrook Mall
20131 US-59, Humble, TX 77338, United States
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Da
Review №1

Very fast and they did an amazing job on fixing my screen. I just got out of a car accident and never thought my phone would work, I came, they fixed it and I was incredibly satisfied with the results.

St
Review №2

I came to The Fix needing a front screen protector for my new iPhone 12 Max, and had it done within 3 minutes of entering the store. The staff was super friendly, accommodating, and did a great job.

Pr
Review №3

Very fast came in needed my phone fix ...i was urgining and they are the ones 10 mins fast service very great work and prices would recommend 👍👍👍👍👍

va
Review №4

Came in to fix my iPhone 8 Plus screen shattered screen excellent service fast and quick fix would definitely recommend this place to anyone trying to fix their phone

Si
Review №5

This is a great place to go & buy phone cases for your phone & a great place to get your phone fixed highly recommended ❤️

An
Review №6

We were immediately greeted by Matt who provided excellent service. The price was beyond reasonable and fair.Thanks Matt for taking care of our needs!This is a go to place for your phone!

Ki
Review №7

When I first came to this place they did an amazing job on one of my phones....I brought a second phone in and been having trouble with the phone since they touch it.. The phone was only suppose to get a screen repair now the phone will not stay turned on...glitches alot..automaticallyturn off in the middle of calls...as well as the screen cracked internal an hour after getting back from them...I am sure they are purchasing the screens from Harwin getting them cheap charging alot....The place is full of kids working there that does not know nothing about fixing phones..they were constantlyasking questions working on my phone...It took them almost two weeks to get the corrected screen for my phone after me calling 5 times and no one returned my call...I had to go up there to this location 5 times and phone still does not work the same...I finally just paid the phone off and purchased a new one...I would not dare use them ever again.

Tr
Review №8

Quick & efficient service. No haggle. Professional and clean.

MA
Review №9

Zaya was so nice and helpful!! Fixed the phone super fast and efficient, the price was also amazing! If I ever have a problem again I’m definitely coming back here!!!

Mi
Review №10

I’m always came to this place, they do really good job. Ask for Fatih he works really good and very good customer service!

ga
Review №11

Super fast work,very professional!! My whole family uses this guy he’s top notch service 5⭐️ Thanks Fatih

Ri
Review №12

Zaya was very helpful today. My iPhone 11 screen was completely shattered. He fixed it within 10mins and the cost was def more affordable than my deductible.

As
Review №13

Amazing service! Worker was able to quickly help me to get to my phone case section and gave good recommendations for protection! 5/5!

Sa
Review №14

I took my phone to get fixed got it the same day and it is working really good basically like brand new thank you Fatih!! Good customer service 👍

Fa
Review №15

This is a great place. They fix phones in no time. Very fast and professional. THANKS YOU!!!!

Br
Review №16

Let me start by saying they fixed it that’s the only reason I didn’t give 1 star, but the service and communication was horrible. I was told it would cost a certain amount to fix my cracked glass. Upon returning to pick it up, they changed the price, they did not call and ask if I wanted to proceed to pay more for the service it was just done.This was an upsell, because when I protested the increase charge he explained he could have done what I asked but it would take a couple days. I did not have the extra money to spend on that cost. I planned on purchasing accessories also but I would never return or give them anymore money, since they decided to take it upfront. Very disappointed and upset with the dishonesty!!

Ju
Review №17

It was a great experience,good costumer service.Fatih fixed my phone in less than 15 minutes.All in all I trust this store to fix my device any time

Ca
Review №18

Thank you Zaya and Fatia for your awesome customer service and honesty... Your service is amazing definitely would refer you guys to someone else. ... thank you again!!!

Je
Review №19

Awesome service. Fastest and inexpensive repair! Highly recommend

Je
Review №20

Fixed my screen lightning fast and gave me a free screen protector too. Awesome

Ca
Review №21

GREAT CUSTOMER SERVICE, very professional on the phone. absolutely loved the service! Will come again!!

Ah
Review №22

Loved the service! Hugo was my person and he was so quick and very kind!! Will always come here for phone fixes!!

Vi
Review №23

They fixed my sons phone quick with a screen protector. Great Quality and awesome customer service!

Ri
Review №24

The guys at the fix deerbrook have Great customer ServiceThey fix my phone very quickly 👍

Di
Review №25

They are fast and reliable - always able to replace the screen on my iPhone 7+ when my carrier is never able to.

Yo
Review №26

Awesome service and a fraction of the price other places wanted to fix my iPhone 12 pro max back camera lenses!!!!

Er
Review №27

Took care of my needs at a very affordable price compared to anyone else I called. Mr. Fatih even fixed another issue I had for no cost

Br
Review №28

The fix is a great place to get your phone fixed my man Fatch fixed my phone less then 15min🙂

Ma
Review №29

Did a 1 work best deals and also price matched get at them ASAP the(wrap monkey @maxwolfgaribay)approves

Ma
Review №30

I love this place they get me right all the time y’all should go check them out!!!!!

Lu
Review №31

I got my phone fixed here . the very fast and servuce is nice .

Te
Review №32

Everytime I go im in and out with great service. I will keep driving across town just for these guys to take care of my phone.. Thanks fellasTerry B

Mi
Review №33

He did a really good job and fast I will come back

Jo
Review №34

The place provides fast and quality service at a fair price.

Ma
Review №35

Great customer service and quick turnaround, thank you fir your great work!!

Me
Review №36

Its very rare and seldom i drop a review on certain service or purchase that i have because I dont have time for that. But this cellphone shop told me that they gonna diagnose (not fix) the problem of my broken phone within 2-3 days but until now exactly 2 WEEKS!! from the time i handed my phone to them nothing has been done. Very poor customer service, so unsatisfactory. Take the risk of leaving your phone there and it will take ages to be fixed. Dont give the customer any false and lies about your quality service. So disappointing!!!

Na
Review №37

Awesome place to get phone screen repaired guys here where fast and really good quality

Si
Review №38

Fast an amazing work. Even had a screen for a not so known phone.. thank you!!!

Em
Review №39

Fast!! And cheaper than the other places in mall!! Fixed my iPhone within 20 minutes

ha
Review №40

The Fix is awesome and professional. It only took 10 minutes and Im fixed. Thanks 😊.

Ka
Review №41

Fast service and real great job!!! Best in deerbrook mall.

Ma
Review №42

Great service. They were fast with the fix of my camera.

Al
Review №43

Very helpful and professional. Help me chose a case and screen protector for my son iPad.

De
Review №44

Came to get my daughter phone fix and the service was awesome and they was quick with the fix.

Ch
Review №45

Fatih is a good experienced person when it comes to phones and is very nice

Ch
Review №46

Fatih worked very fast and he’s amazing.

Ge
Review №47

They were amazing with phone help definitely recommended.

Je
Review №48

These guys had great customer service and were very helpful!

Ja
Review №49

Very knowledgeable, and had my screen replaced all within 15 minutes and price beats all others competitors. Service exceeded my expectations. THE FIX deserves 10 stars.

Qu
Review №50

Great customer service, fast repair !!!I definitely would recommend them.

Lu
Review №51

Highly recommend! Fixed my screen in minutes.

Am
Review №52

Really good service, phone repaired within 10 mins👍🏽👍🏽👍🏽

Cy
Review №53

I was very happy with their service because they are very efficient and timely. I would definitely recommended!!!

Al
Review №54

Great service great deals and really nice environment over all

Yu
Review №55

Quick and great work! Will be coming back to fix other things

Ka
Review №56

The employees were nice. Sold us a phone for a fair price. Free glass screen guard with case purchase and the cases were reasonably prices as well with a nice selection

a
Review №57

Great workshop. Best service!!

Br
Review №58

My phone worked great after leaving the fix

An
Review №59

I love there business y’all must come

an
Review №60

Very good place fixed in minuets 👍🏼

Lu
Review №61

Nice quick and affordable

Go
Review №62

Very speedy and inexpensive phone repair. Im very happy with the product and service

Mc
Review №63

Very quick service great job

Eb
Review №64

I got my iPhone screen repaired. It looks like new. Its super sensitive. Great price. Very fast repair. Mr. Polat was very nice and helpful. Will definitely return.

Ki
Review №65

Very quick, great customer service!

Ve
Review №66

Highly disappointed in the service at this location, dropped off MacBook laptop for diagnostic test to troubleshoot, got there the tech was not in the office. Left the laptop to allow time for them to service on February 10, until today February 26, 2021 and laptop was never fixed. I picked up after being lied to several times about the status. Wasted one trip after being told it was ready and fixed. Decided it was not worth continuing doing business after the run around on if my laptop was fixed or not. My daughter picked up my laptop, two screws were missing at the bottom and my charger appeared to be swopped with an older charger with a tear in the cord. So annoyed, not even going to ask for a replacement. Warning this place is shady, don’t do business here!

Al
Review №67

Great Customer Service!! Quick fix & very helpful! Even gave me an coupon for my next visit!

Al
Review №68

I bought a case from there a week ago. The quality is great because as I was in the top bunk bed doing an intimate activity with someone and my phone falls from a high place. I checked and the screen wasn’t even bent. Quality case

Ho
Review №69

Fast and no problems at all

ma
Review №70

Just make sure they know that you have a time frame.

Ma
Review №71

Great customer service!

DG
Review №72

Awesome service would recommend

Gr
Review №73

Very friendly and informative. I had a problem with my Samsung Galaxy S8. It was the battery. These batteries are a pain to changeIt also needed a new back. They fixed the issue for a great price. My wife and I went to lunch and they called us within 30 to 45 minutes. Glad to have my phone back without having to be in debt with a new one. I will go to The Fix for all my phone repairs.

Ci
Review №74

I been several times awesome place fast service I recommend to everyone to check it out instead of buying a new phone there also really nice good customer service 💯🤘🏼

Mo
Review №75

Very friendly atmosphere.

Ky
Review №76

Very helpful and quick

Ja
Review №77

Do a great job

Ma
Review №78

It is a really quality place to find your needs about phone things. There is a good guys. I am very satisfied to come here. Keep good work.

Ka
Review №79

They fixed my phone fast, and I didn’t have to wait for my screen part. They were all really nice, and I did not have to leave my phone and wait for hours to get fixed.

Ma
Review №80

Moses was very helpful and a respectful guy. Willing to help me with what I needed and very patient. He made sure I left the store with what I needed

Ja
Review №81

Loved their service, super friendly staff ! Highly recommend them if you need any repairs ,super quick ✅ they also have many options for cases from protective to stylish !

El
Review №82

Very surprised by how fast he finished fixing my back camera- only took 10 minutes and he was much nicer than the other stores around

Na
Review №83

Great prices and super fast service! Will definitely come back!!

Mi
Review №84

I needed my phone repaired, came in a little hesitant but now I do not regret going in. Great job, great environment. Made me laugh !! Great humor thanks guys.

Mo
Review №85

So quick and perfect fixes! Anytime I need a screen repaired I come here, fast and efficient, and also very friendly, 100/10 recommend!!!!

Gi
Review №86

It was an awesome visit

al
Review №87

Highly recommend.

Ch
Review №88

Great customer service

Ca
Review №89

Great staff 👍

ki
Review №90

This location is ran by young boys with no customer service skills. I was told by a manager at this location that the product that I purchased if defected could be fixed or exchanged because of its malfunction the day it was purchased. Which was two weeks ago. As I suspected the product was defected. I tried to return it with the manager at the fix in deerbrook and was told that he was no longer with the company and that he wasnt answering any calls from the sales associates. A kid named Hugo refused to honor the agreement made and was informed by (whomever he called) to charge me for a second pair! After I refused I asked for the persons named who advised him and he refused to give it to me. He also talked about me when I left the store in front of customers calling me cheap and laughing that I didnt have his real name or his last name. That customer found me at my store because I am a manager myself in a location next door and told me what they said. She was very upset that I was treated that way and refused to to do business with them. I will be looking for the number and name of the owners due to the comments that was made about a customer in front of customers! I dont recommend this location to anyone its ran by CHILDREN! And the sell defected PRODUCTS!HUGO I WILL BE REPORTING YOU. THAT WAS VERY UNPROFESSIONAL AND YOU SHOULDNT BE LEFT ALONE TO OPERRATE THIS STORE!

Br
Review №91

They are good at business

Be
Review №92

It is a really quality place to find your needs about phone things. There is a good guys. I am very satisfied to come here. Keep good work.

Ka
Review №93

Best service

Ke
Review №94

I like Noah’s accent. I think it’s a Russian accent idk but I liked it. 5 stars

Ti
Review №95

Best service in the mall!!! DO NOT GO UPSTAIRS IN THE FOODCOURT, THEY MESSED UP MY IPHONE 7 BUT SAM AND NOAH WERE ABLE TO FIX. PERFECT JOB!!!

Lu
Review №96

Mo is quick on repairing iPhone not my first time in the store well come back for any problem great service

Jo
Review №97

Great place for fixing phones. Came in to replace my screen and did it in 10 mins. Also Moisés was really nice and gives good prices.

Es
Review №98

This place is awesome and so many different cases to chose from. Ryan, the store manager, was awesome and very helpful! They also fix phone screens for a really good price!

Co
Review №99

Service was quick and the results where great as well. Had to get an older iPhone screen fixed and they replaced it fast and the price wasn’t bad at all

Ya
Review №100

Matt is the best.

Information
65 Photos
100 Comments
4.4 Rating
  • Address:20131 US-59, Humble, TX 77338, United States
  • Site:https://thefixsolutions.com/deerbrook-mall
  • Phone:+1 832-779-5533
Categories
  • Computer repair service
  • Cell phone accessory store
  • Phone repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11am–8pm
  • Tuesday:11am–8pm
  • Wednesday:11am–8pm
  • Thursday:11am–8pm
  • Friday:12–7pm
  • Saturday:11am–8pm
  • Sunday:11am–8pm
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