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Advenir at Eagle Creek
10373 N Sam Houston Pkwy E, Humble, TX 77396, United States
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Tr
Review №1

I’ve been a tenant at Advenir At Eagle Creek for almost 2 years now. I’ve never had any problems with the staff or my apartment. When I first came here back at the end of Oct 2020 I need a place to live ASAP and I talked with Lorena the property manager and she was so nice and professional and she approved my application. Moved in November 2020. When my lease was up I moved to another apartment but I had some minor issues nothing major and Lorena took care of that. The maintenance staff is great!!! Any maintenance issues were fixed right way. Very professional and her staff Chloe and Jennifer are awesome!!! I love this place and would recommend this complex for your next home.❤️🙌🏽🙌🏽🙌🏽

Ni
Review №2

Been here for a little over a month and must say it has exceeded our expectations!! The staff is friendly and the maintenance team is fast! They have resolved any issue weve had without hesitation. Its also very quiet and the neighbors are also friendly!!

Sa
Review №3

Beautiful complex, very nicely kept. Very thankful for Rene Casas and all the hard work he attributes!

Pr
Review №4

Dominic gave me a lot of information and was extremely pleasant! Will be considering leasing here!

An
Review №5

Lorena & Chloe were very helpful and extremely patient. and extremely welcoming.

Ru
Review №6

Rene is THE BEST service manager around! Whenever i’m in need of something getting fixed I can always rely on him! Rene is fast, efficient and kind when it comes to getting the job done! Thank you Rene for being the best service manager ever!

Pe
Review №7

Special thanks to Mr. Rene the service technician my, family and I apreciate him very much. He is a respectfull and a profesional at the things he do for us residents. I would highly recomend poeple to rent here.

Ni
Review №8

New to the apartments, so far so good. Rene is great and efficient at getting what we needed fixed to our apartment. No complaints love it so far. Great staff.

Ti
Review №9

Jennifer is the best!! I came in needing a place to stay ASAP. The process was fast and easy.. Jennifer was so sweet and very attentive to my needs... 5 out of 5 stars!!!

al
Review №10

I had a great experience , Dominic ACM

Ra
Review №11

So far so good my family loves the place the rooms are nice and clean and Chloe was very helpful with our transition of moving.

le
Review №12

I love my apartment! & Rene from maintenance is so prompt and professional. I had placed a work order and he was quick to assist.

Ta
Review №13

Chloe was nice and management made sure I was taken care of. So far so good

Am
Review №14

I love being in this beautiful place; I have a spectacular view of the pool. The work team is very friendly and efficient, the service tech Anibal on several occasions has given me a solution to the maintenance situations in my apartment; great job from everyone I recommend it.

Re
Review №15

Juan V was really great! He installed a new ceiling fan in the living room. 10/10 recommend

Cr
Review №16

The service here is great. Juan was very friendly and he did a great job installing my new ceiling fans.

Go
Review №17

Just moved into this apartments and they already broke into my truck this apartments are bad even my neighbor told me they broke into his vehicle. They claim to have a security officer but I have never seen one. The Maintence people have a bad attitude when they go to work on anything. The Apartment Manager never returns calls this Apartment complex is a mess would not recommend it to no one.

Je
Review №18

She was outstanding, very informative, sweet, and took her time

Sa
Review №19

I love the service I have received from Juan he was very helpful when I moved in he installed new fans and fixed the A/C very fast. If anyone needs anything fixed request Juan to service your apartment.

Je
Review №20

Chloe and Lorena are so nice and professional. Will definitely lease here!

An
Review №21

Looking for a new home is stressful but thanks to the tour that Chloe took me on it she made it painless. Chloe is very knowledgeable and has great customer service. I would totally recommend coming to see Chloe if you are interested in someone being friendly and knowledgeable.

Er
Review №22

Great place to live. Lots of parking and friendly staff and maintenance is good too. The parking is very well lit at night. 10/10

Jo
Review №23

The New Guy Juan is a very knowledgeable young man , very easy to talk to and attention to detail surprised to see maintenance go above and beyond

Ra
Review №24

Looking for a new apartment at Advenir was a breeze. The lady who helped me find my new apartment home was Chloe. She was very help, polite and generous. The application process was extremely fast and I was approved within 30 minutes. Chloe helped me through my application process with many questions and answers. Ive never had this type of experience before when it came to apply for an apartment. Her generosity was relentless and I look forward to a great living at the Advenir.

Cr
Review №25

I love everything about my apartment so far so good !! Chloe is awesome she answered every question I had and I had ALOT !!!! even now she checks to make sure everything is good ! Chloe you are awesome!!!!!! Thank you so much

Je
Review №26

Whenever I am ever in need of a repair or have any issues,I know that I can rely on Rene! He is always punctual, with a great attitude and is always willing to help.

Ir
Review №27

Yes been meaning to do this a few weeks ago, but Advenir lead maintenance man Rene Casas is absolutely amazing.He doesnt hesitate to resolve any issues you may have, and he keeps the property super clean. When he came aboard, it made all the difference to us. He is truly a leader, and it shows in his work...thank you Rene Casas!!!

ma
Review №28

Chloe and Lorena were the nicest and made me feel at home when looking for a new apartment

ya
Review №29

Thanks Anibal when you assisted me yesterday in the kitchen lamp good work.

jo
Review №30

Rene, the service manager did an outstanding job fixing the dryer in our unit!!

al
Review №31

I like that they have reliable maintenance, the guy Juan was great help 👍

El
Review №32

Very nice place to live and Anibal has helped you every time you have needed assistance in any help.Very good team.

Gr
Review №33

I had a wonderful experience moving in my leasing agent was wonderful. I would recommend Chloe to anyone she made me feel right at home and made an easy transition for me.

O'
Review №34

I am adding a review for their maintenance team only. Rene came to my apartment in a timely matter and fixed my issues very swiftly and efficiently. He was very professional and explained any possible preventative measures I could do. I would recommend him to complete my service requests anytime!!!

Da
Review №35

The Maintenance Man Rene does Excellent work, very Friendly and hes Good at what he do.....have no Complaints about his Work...

Tr
Review №36

Excellent experience with office and maintenance

Ke
Review №37

I came for a tour the two bedroom floor plan and was toured by Chloe! She was amazing and very informative during our tour. I’m in the process of apartment hunting and let me tell you, customer service has A LOT to do with my decision on where I decide to live.

Jo
Review №38

This place is not safe at all less than 3 months ago about 10 to 15 cars got broken into including my car and my husband’s work truck. Took a lot of valuables what did they do NOTHING!!! Again less than 3 weeks ago my husbands truck got broken into again stole more stuff now Saturday 10/24/2020 the garage that we pay extra for got broken into and yet again took more tools and those tools my husband used to provide for his family. What’s next they break into my apartment while my kid are in there? I’m still waiting on them to come fix the bottom of my sink that has mold for the past 6 months. Rent is too high to not feel safe and get broken into once a week

NI
Review №39

On 10/19/2020, I toured with Chloe. Chloe is a pleasant and informative Leasing Agent. She was exceedingly patient as I asked her several questions. Chloe gave me an opportunity to choose my apartment without the usual Car salesman pushy attitude. I endorse Chlie 100% and I plan on doing business with her.

Gl
Review №40

I’m not looking to move until the next year but I came to Advenir to tour just to see if it was something I’d be interested in and Chloe was my leasing professional. Chloe was so enthusiastic about the property and made sure to answer all of the questions I had. Whenever I’m ready to move I’m definitely coming back to her.

Is
Review №41

We are first time renters and Chloe and the management were so nice and didnt even flinch with all the questions we asked! Id high recommend this place for first time movers or just to move in!!! Proud to say I live here now!

An
Review №42

Currently looking for a new apartment and decided to check out Advenir.I toured with Chloe and my experience was simply amazing! She was energetic personable and attentive, she clearly walked me through the different features, costs and was a joy to talk to.

An
Review №43

Like this place very good service from they team is leanquilo and welcoming and good maintenance team specially Aníbal

Ro
Review №44

If you are looking for a good place to live this is the place great staff from office to maintenance

Je
Review №45

Chloe was Fantastic.. very informative, very motivational, & was really on top of her stuff.. wouldn’t have wanted to get my first home with anyone else, she was to real!

Av
Review №46

I’m living in the most beautiful place!! Staff is about and beyond helpful!!!

ma
Review №47

The walls are SUPER THIN! my neighbors are dirty. They leave their trash out all weekend and raccoons will be in the trash. When my daughter passes by their door she says it stinks! I hear every argument my neighbors have. They are the most inconsiderate. I can’t wait until my lease up. WILL NOT be renewing!!

Fr
Review №48

Did a tour of the apartments with Chloe. She is super nice and friendly. The apartment unit are spacious and l love the sunroom.

Is
Review №49

I toured the apartments with Chloe, she was so friendly and answered all of my questions. I highly recommend coming here!

Tr
Review №50

Great experience!

ro
Review №51

I came in to tour the apartments and I met Chloe. Chloe was so nice and patient with me and answered every question that I asked. Proud to say , I am now an Advenir at Eagle Creek resident.

Ro
Review №52

I am frustrated with the front office. I have put in maintenance requests and it takes forever for someone to fix what is wrong. When I call the front office, they are always saying they are checking with maintenance and will get back to me, but that never happens. My dryer currently not working. Tenants pay too much for maintenance to be this bad. I dont need anymore apologies and excuses, I just need maintenance to be better.

Tr
Review №53

One of those who is always willing to help is Anibal

Ja
Review №54

I met with Chloe yesterday, she was very pleasant and professional. Beautiful complex !

St
Review №55

Rented for a whole year. I moved into the third floor and down stairs neighbor would complain about us walking!! Even wrote us a bad letter like if they paid our bills or something. A/c broke on us twice!! The first I was at work all day so I didn’t see the time they fixed it the second time they told me he would be here at 4pm but he wasn’t here until 8pm!!!! While my apartment was at 84• I called them and they said they had no maintenance on the property but a broke a/c is an emergency! I have a baby and he was all sweaty all day!! Parking is not available around 400’s I have to park sometimes alllll the way to the guest gate! Lease is almost done and I’m excited to leave.

De
Review №56

My niece ANelson leased here. Beware of the ant infestation, dirty halls and stairs. Talked with other residents that moved out and just like her she was not given correct deposit back and had to fight for that. She only had $30 carpet cleaning fee & $40 water, they kept an additional $280 for late fees, but prorated amt was not is system until the 6th of the month she moved out. Agent told her dobt worry about late fees she would fix it. Bad communication between staff. Trust me do not do it!

Re
Review №57

I worked with chloe & she was amazing, super nice and sweet !

Tr
Review №58

I have been living at Advenir at Eagle Creek for almost 3 years. I love it here! The office staff is very friendly and efficient. The maintenance is excellent and quick to fix things. The property is kept up well and quiet. Parking is good for the most part except late at night on the weekends. The parking lot and community is well lit at night.I certainly recommend staying here.

La
Review №59

I have nothing but rave reviews about this place!!!! If you are ever looking to move here please ask for Miriah she is amazing... she made what should have been the most complicated part of the move into the easiest.. she was polite, professional, efficient... from the application to the lease signing it only took 2 hours Id like to personally thank her for for making this so easy and would refer her anyday 🤗🤗

Ir
Review №60

Moved in a couple months ago and haven’t had a problem here. Neighborhood is peaceful and the office ladies are nice and helpful. Enjoy the stay here good place if your looking to move in .

Ka
Review №61

Amazing apartment complex ! The staff here were awesome, and very professional. Thanks for everything.

Fa
Review №62

DO NOT MOVE HERE! DO NOT RENT APT. 921.... Because the people above you in Apt. 931 will stomp and run all day and night starting at 6am with their child and the apartment complex will not do anything about it. They will tell you it’s “day time hours”. You will never get peace and quiet. They will lie and say anything to you to get you to lease, do not do it. This place is the worst. Never any parking by Apartments 8 & 9. My lease ends in a couple of days and I am so happy. Hopefully their isn’t any retaliation for this post because trust me I am lawyered up!

Je
Review №63

What can I say about this place? IT IS AWESOME, IT IS WORTH YOUR MONEY! The staff and management are so nice and professional. The space of the rooms are great! Me and my husband are so happy to live here. Definitely one of the best apartments I have ever lived.

Ra
Review №64

It is with a genuine approach and objective review that I must say the new management that is being coordinated by Lorena is extraordinary compare and contrast of the past employees. The level of attentiveness and attention the office that provides is not artificial nor abbreviated is sincere and what they welcome ear. They are open approachable and make themselves part of the community and I think that is the biggest contribution and change to this complex. I went through this review to extend my gratitude and appreciation for this administrative office thank you so much for all you do

la
Review №65

I toured with Chloe and she was very friendly and informative.

Da
Review №66

Came to Renew my lease and chloe was so helping and prompt.

Al
Review №67

Okay, I’m deleting my old review (which was in favor of Advenir) in order to give a new review!So I’m giving this place 5 stars! (Previously 4)My lease is coming up for renewal and I’m SAD to say I won’t be renewing, but NOT because something is wrong BUT because I purchased a House!Let me start of by saying this, the staff...guys the staff are really nice and helpful! They just make you feel welcome and you never feel rushed or under valued.The units are very nice looking, I love their setup. Maintenance is fast if you ever have issues. Overall my stay here has been a pleasing experience. I’m sure my departing process will be just as pleasant and smooth.I 100% recommend this community as your next home! You won’t regret it 👍🏻

Do
Review №68

My husband and I are New to the Community and Loving it. Had the pleasure of working with their AMAZING STAFF, MARIAH, LORENA, and KATY! Keep up the Good Work Ladies. Love The Brewers🥰

Cl
Review №69

Lorena and Elma are Awesome! Great service. They take care of work orders quick. Super nice people to work with. Also great location right of the beltway. I recommend Avenir at Eagle Creek.

La
Review №70

Every since I have moved into the apartment complex, I have always loved the property but not the management staff. BUT since Lorena and the new office staff have taken over they have done a amazing job. I love their attention to detail and their constant awareness of things going on in the community. Whoever hired these young ladies deserve a high five. I will be renewing my lease because of those 3 individuals and the maintenance staff.Thank you sooooooooooooooo much Lorena for the lighting, gates and constant beautiful additions to our community .

Qu
Review №71

The ladies in the office are wonderful and lovely ladies. Thank you so much for helping me with my move in.

Yu
Review №72

I stop by here to check out the rooms, I been looking for a decent, affordable and comfortable place. I must say this place meets all my expectations I was super excited to get started on the lease, especially this young lady named Elma she was so caring and very helpful in providing me everything I have requested. She’s wonderful if you looking for a place this is where you want to live.

Mi
Review №73

The top! Nothing but the best! The whole office staff is great. Love them!

Ed
Review №74

Melanie is great and such a great asset to your company. Yall are lucky to have such a great employee like her, she went above and beyond to give me a tour and answered all my questions. Its a beautiful property and well maintained. Highly recommend living here!!

Mi
Review №75

This place has been the best apartments I have ever lived in. I moved in one year ago and they have done many upgrades since. It’s really quiet and clean here. Melanie in the front desk has always been very helpful and always so nice. If you’re looking for a nice place to live, this is it.

J
Review №76

Really bad customer service. The washer and dryer break all the time and do not get fixed. The management team is really bad. The maintenance personnel don’t fix them correctly and break again in less than a month. Do NOT rent here.This is pitiful. The a/c breaks every other month. They keep hiring maintenance people that have not idea on what to do. and management, is useless. DO NOT RENT HERE. Whatever the management team tells you, is not going to happen. We have been without an A/C for three days, again.We just moved out, and these Yahoos charged $300 to replace the microwave which we told them was not working. Charged over $900 in Move Out Fees.STAY AWAY FROM THESE APARTMENTS.

Je
Review №77

Viviana is the most awesome upbeat person. When she gave us the tour she was so excited about the complex and all it had to offer that it made us excited. Very down to earth, and enjoys her job. Thank you so much Viviana. & the complex itself was beautiful.

G
Review №78

II just want to say by far this is one of the best apartment complex I have ever lived in the managers Mrs. Lorena and Elma are so sweet very patient and very thoughtful this is a wonderful apartment complex to live in very clean . love living here, the Management crew is very compassionate and understanding. I want to say than you to the maintenance manager Alberto is very nice and professional . He is quick and polite and very understanding. Thank you .

Li
Review №79

Elma is excellent. The office staff is quite knowledgeable and friendly. We were given a thorough tour of the property. The 2br. 2 bath floor plan is the best. Its spacious and the sun room is an added bonus. Great use of space. Although, its a little pricier than surrounding properties with similar square footage and amenities. I would like to see the new management match prices of comparable properties in the area to remain competitive and fair. --Liz Butler, Realtor

Jo
Review №80

As a single mother of 4 I dont have much time, so I appreciate all the amenities here for my little munchkins. There is a fun play ground for little Billy, a splashy pool for little Tessa, a game room for little Frank and a work out room for my high schooler to get his gains on. Security is very important to me, and in my several years here Ive never had any issues. They recently added gates, cameras, and lights for more security. Its not easy being a single mom but Advenir makes it easier.

Ta
Review №81

I’ve recently moved in these apartments with my boyfriend and they are absolutely amazing. The people at the front office are very professional and polite. They have a courtesy officer on duty who walks around the property and responds to calls in a timely manor. I haven’t had any issues since I’ve lived here and I highly recommend these apartments.

Ni
Review №82

Very pleasant , welcoming and knowledgeable about the apt .....

Ma
Review №83

I have really enjoyed my 3 months at my new home. The office staff are really sweet. I really enjoy speaking with Elma. She always follows up with me on my maintenance repairs . I already referred a friend. Thank you guys for being so awesome !

Ye
Review №84

I was very pleased with the staff at Advenir at Eagle Creek they were kind, resourceful and courteous. As soon as I walked in the office employees greeted me and listened to what I was looking for. They were able to accommodate me for a tour with out hesitation. Great experience, totally recommend this place!

Er
Review №85

Best property ever...I been coming here for 5 years...love the atmosphere and the team is awesome.

Ka
Review №86

Office staff was so welcoming and gave me all the information I needed for my new lease! I love that the apartments are clean and when I need their help they are ready to help me. I will definitely renew my lease!!!!!

Ju
Review №87

I have lived here for a year now and just resigned my lease. I am very excited about all the new upgrades. The 24 hour gym access is my favorite feature. I really appreciate the informative emails on property updates. Gilberto especially is always very kind and helpful when I Put in a work order . I would recommend to friends and family.

Je
Review №88

Advenir at Eagle Creek are some really nice apartment to live in everything is safe and well maintain and the staff here is great.One of the thing I love the most about them is that they are very informative when thing are going on around the complex weather is new fixture or what have you . They always email you to keep you in the loop and Elissa one of the leasing coordinator is very awesome every time theirs a need for maintain in my apt she make sure to send out my requested to get the job done. Also she is great when asking general question too.. Thanks Advenir at Eagle Creek

be
Review №89

DONT MOVE HERE!!!! There is always issues with the gate being broken. The trash compactor is always full for days at a time. Sometimes the trash collectors doesnt pick up your trash leaving you with a violation that could charge you for repeating offenses. People dont take after their pets leaving smelly poop in the middle of the walkway. But worst of all, if your planning on keeping your deposit, kiss it goodbye. They litterally try to nickle and dime you for everything. They will charge you 80 dollars for a bath tub cleaning fee that i scrubbed, disinfected, and sanitized. Also the rent here is too expensive for the subpar lifestyle. You can find better apartments.

Sh
Review №90

Very great friendly staff, I recommend them to anyone. Great customer service. Oh ask for Kaydee, awesome experience!

Le
Review №91

I have been here for 12 yrs and i love it here, the team here at eagle creek is amazing. This is my home.

Jo
Review №92

Great apartments with even better staff. I was referred to by a friend to go see the Lorena and she was super in helping us find the best unit for my family. Highly recommend this place to anyone looking for awesome apartments with friendly and helpful staff.

Ru
Review №93

This team is amazing! The improvements the right person can make in such short time are incredible and the manager Lorena has proven to be the missing piece to the puzzle. Her leadership has made all the difference in the property and the proof is in the people who live here now.

bo
Review №94

Really nice place and was looking forward to moving here but Im highly upset that my deposit was equal to first months rent when I have no broken leases or evictions. I explained to them that I lost my car due to Hurricane Harvey which caused me to get behind on my credit card and they still would not help. Nice complex but upset I wasted my money thinking the deposit was 300 and they refused to give me s chance and work with me when I have good rental history. Wanted to add the ladies in the office are extremely nice especially Meloney.

Je
Review №95

I have lived here for two years. It is a relatively nice community that is quiet. The staff have always been friendly. However, the rent is very pricey for the apartment that you get. It may be the area, but 1400 for a two bedroom is very expensive. They have claimed they are upgrading the apartments for six months and nothing has been updated. They will also put fees in that you will not be made aware of. A month to month rent option has a $200 fee attached to it, but they will not tell you that on your offer letter. I now have to pay them money because they did not inform me of that fee. It is very unprofessional.Overall, the apartments are nice and the community is safe, but you will be paying a lot for those ammenities.

Di
Review №96

This is a very nice property. The staff is outstanding, specially Lorena the manager. She is very nice and knowledgeable and is willing to go out of her way to help. I appreciate all her hard work and will refer others to this property.

Pa
Review №97

Melanie gave us a great tour. She answered all questions and let us know the best deal for when we expect to lease. Showed us all the options we could have in our apt and took us on a tour. She was patient and answered every question I had. Thanks again for the great customer service.

Fa
Review №98

This has been a terrible place to call home. The rental staff incompetent, constantly telling them about the same horrible conditions.✔️A/C constantly not working-blowing hot air. Manager stated it’s not 80 degrees outside therefore I should be okay!(I moved in with the promise of A/C working (period) not the promise if it’s under 80 degrees outside-I should be okay! (tell me what’s a comfortable temperature for me-WOW)✔️ We pay for valet trash p/u—yet the dumpster overflow and 3 days out the week we have to put our own trash out✔️heavy trashed dumped at dumpster- management act as if they haven’t noticed and it’s been there over a month- matters on the lawn, by the back gate✔️ pet trash can- overflow-never changed✔️ trash over the complex-dirty appearancefor the amount of rent -this complex should remain immaculate✔️present 🚫

Le
Review №99

2 stars just because the apartments are aesthetically pleasing, but other than that, Ive been very upset the past 2 months Ive lived here. Ive put in multiple maintence requests and no one has come by to fix my broken fire alarm. The water sometimes stinks. My shower pressure sucks. No one ever takes the trash out of the doggy stations or refills the bags. Theres also a wasp nest (Ive tried calling but no one ever answers the office phone) in the doggy station thats closest to my building. I found that out because I got stung twice. Im paying for pest control so that shouldnt be an issue. Parking is also ridiculous. After working all day, the last thing I wanna do it park 3 buildings away from where I live because people that arent even residents took all the parking. If Im pay over $1000 a month for a 1 bedroom, I shouldnt be having the problems that Im dealing with.

Ti
Review №100

Albert and maintenance crew at Advenir are amazing. I have had few things that need it special attention to and they address each concern immediately. I renewed my lease again and ask to have my apartment shampoo, they not only shampooed the apartment but shampooed every rug I had in my apartment as well. Albert and his crew are alway professional and very friendly to the renters. They always seems to be genuinely concerned about things in the complex. Every time they see me they always ask, how things going in your apartment and is there anything else you need. I have been very pleased with his team and the office staff well.

Information
93 Photos
100 Comments
4.3 Rating
  • Address:10373 N Sam Houston Pkwy E, Humble, TX 77396, United States
  • Site:https://www.advenirliving.com/eaglecreek/?switch_cls[id]=65947&utm_source=google%20-%20entrataseo&utm_medium=organic&utm_campaign=gmb&utm_content=website%20click
  • Phone:+1 281-458-1600
Categories
  • Apartment building
  • Apartment complex
  • Apartment rental agency
  • Condominium complex
  • Condominium rental agency
  • Real estate rental agency
Working hours
  • Monday:10am–6pm
  • Tuesday:9am–5pm
  • Wednesday:12am–4pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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