If I could give this company and the owner Jeffery Willhite himself a 0 rating I would. He does not even deserve the one star he is getting. Number one he has NO license and NO insurance so he should NOT be in business. He has not had a license for several years now and his company was dissolved July 15, 2015. (We just recently found this information out.) We purchased our home in October of 2015 with a VA loan and sellers had to pick and pay for our pest inspector. (the sellers were also shady, clearly) He did our inspection in September (WITHOUT A LICENSE OR INSURANCE) although the VA says that who they pick has to be licensed, insured and approved through the VA. Because of this man not doing his job he missed $160,000 worth of termite damage in our home. If you see his name run the other way. He has ruined our lives for the pas year.

New and improved services with a sincere caring , offers great prices and discounts to help the community

This company has changed drastically. I have been a customer for close to 8 years having them come out once or twice per year. I have recommended them on many occasions to friends and family due to their efficiency and customer service. I recently moved and called them again this year for the new home. They came out twice as the bee/wasp problem persisted. I called again and was told I was going to be charged a whole new treatment even though the bees/wasps have not been taken care of. They used to guarantee their services. Apparently not anymore. Im very disappointed after all these years of great customer service it has went downhill drastically. The office manager is not of the same caliper of customer service they used to offer. I will have to look elsewhere for a new company.

If I could give 0 stars I would...absolutely terrible. I called at 3:00 on a Monday and again at 8:30 on Tuesday because I needed a rush for a closing on Friday. I stated in my message that I had left 2 messages and if I didnt hear back I would have to go through somebody else. She called back and left me a message just to say...you go through somebody else, we dont need your business! Are you kidding me?! Call somebody back when they state in the message that it is time sensitive and how about act professionally rather than snotty. Just very bad service.

I cant believe how this company has changed with in a year! Last year when I called I got service very good service, the young lady who came out sprayed my house took her time made sure she did her job, cared about the customers, would have a conversation with him, she was so sweet. Now i cant even get ahold of anyone!!! i got one message back they came out sprayed my house when i didnt even talk to anyone then billed me. they had no idea what i needed done! This company has gone down hill. I wish they would keep the people who cared about there job and customers!

If I could rate this company zero stars I would!!!! The customer service is the absolute WORST I have ever experienced with a home service company. We have been loyal customers on their monthly billing plan for a few years. I noticed we had more bugs than usual so I called and they told me they havent been out since last JULY because our credit card was expired. I was never notified and had assumed they had been here all along. They said they called once but I didn get a call or anything in the mail. Anyway, I gave them the new CC# and they said they would be out Tuesday. Didnt come until Thursday (I think). After I realized they had come out, I called to question which services were preformed at our home because I wasnt home when they came to spray (I was specific on the areas I wanted done). No paperwork was left at the door so I wasnt sure I they sprayed where I had requested or not. The employee named Chelsea couldnt tell me so she was going to call me back a few days later which I said was fine. Well, they just called me back and argued with me over the weather and then called me rude to their employee! Really?!?!?!?! I told them to cancel my account and would be finding a new pest control company. DO NOT USE THESE PEOPLE EVER! Trust me! I am a local business owner and would never treat my customers/clients that way. It is NOT ok. I should have trusted my gut after reading the other reviews on here but I decided to give them a chance. Shame on me.Update:In response to the owner….I am not concerned as much about the credit card issue as I am about the way Stephanie spoke to me on the phone! She called me actually and was extremely rude to me as a paying customer…..laughed at me on the phone and then said I was pretty rude to your other employee (when I called to give the new credit card info). I thought we had a good conversation too but apparently she did not! And as far as the rain goes, maybe you should call your customers and tell them you wont be out due to rain??? And I still never found out what areas you sprayed. We still have a bee problem. Your communication is terrible and your employees are extremely snotty and rude. In our business, the customer is always right. THATs how your keep them. Just a tip ; )

I called two days ago and left a message that I needed someone to come out asap due to a bee problem. I let them know that there were bees all over our basement where my 2 and 4 year old play (and where I work) and that we needed someone to come out as soon as possible. There are literally hundreds of bees. Two days later I still havent heard from them. I am using someone else!

Always have had great service! Have been using them for years and highly recommend the company for all your pest removal needs!

STOP PHONE SPAMMING PEOPLE!!!!The company displays poor ethics, how would you like me to call you when you are eating dinner?