I was hit by another driver on Shepherd and when we exchanged information, I thought I could drive the car... I made it 50 feet and knew something was wrong and the car was undrivable. My mom sent me this number and Im really happy I called. He was so funny and nice and really helped me feel better after my accident. I thought it was a good price for a tow across town too- $175.
I am in shock as I write this. Call and ask for Nazir. I had literally the most honest and pleasant experience with him when he came to charge my battery for my 16 accord. At first I told him I needed a tow and when he took a closer look he suggested the cheaper option of doing a heavy duty charge. Well it worked!! I’m now home safely and he was incredibly professional throughout the entire interaction. He charged me $65 but I willingly paid him $75 hoping to keep the experience the same for others who have the pleasure of being serviced by him. Honest tow truck drivers are things you just don’t see anymore and Nazir is one of the last ones!! Give him a call!!
Lonnie gave EXCELLENT customer service! He was very patient, knowledgeable, and kind (just a little difficult to understand at times). Both of the ball joints on my right tire went out so it was very difficult to get my SUV on the tow truck. However, Lonnie put a rolling jack under my car and every time he pulled the SUV up a little bit he would stop and pull the broken tire up. It was a little complicated but Lonnie figured it out. Also, within 15 or 20 minutes of calling Lonnie arrived at my location. My mechanic shop was only a couple blocks away but considering all the work that went into getting my SUV on the tow truck, I consider the $75 well worth it.
So I needed roadside assistance and my insurance company assigned me the company echo and after three hours of waiting They assigned me metro. What a huge difference in the two companies within 20 after the assigned this company to me they came I was so happy. I will scream at the rooftops for this company. They are amazing
Excellent service! The guy was very helpful and friendly. Also very quick, I was home in less than 45 minutes. Very highly recommended.
My tire blew on 45 and my insurance originally called Echo Towing. After waiting two hours and no one showing up, my insurance cancelled the service request and called Metro Roadside. Muhammad showed up within 15 minutes and got me back on the road. Very friendly and great service, will definitely call again if I need help.
Guy on the phone told me $75 for a tow for a few miles it ended up being 7 miles the tow guy charged me $120 yah I got hustled.
This guy was fast and professional! Treated my car carefully. He was very nice and reasonable with price. Made the ride very comfortable. His truck was very clean inside. Also with this heat in Houston he had great a/c, very importantThank u for your service100% recommended.
Professional, friendly & reliable. Very reasonable. I highly recommend Metro Roadside Towing.
Throw all your other tow truck driver business cards in the trash, these guys saved me. Answered the phone right away, got to me in 15 minutes and delivered my car to the tire shop without me having to ride so I could go to work. Even sent a photo confirmation that they successfully delivered the car! We just moved to Houston and I feel safe knowing that Metro is out there when I need them. Wish I could leave 10 stars.
Mohammed is the nicest guy ever. Used him to tow my car 3 times in a week. Lowest prices and honest. Someone you can trust.
Did a great job. Arrived quickly and helped removed the car from a ditch with no damage. Very nice too. Would definitely recommend!
Quick, friendly, professionally transported my car in great condition.
Quick to arrive and friendly! Great service!
Great attitude and will always be using this guy again for sure. Ill definitely use them again
Very nice guy help tow my car. i do recommend this place
I called and they were perfectly on time. Very professional, helpful, and courteous. He even had great advice for the problem I was having with my car and where I should have it fixed. Definitely using this service whenever I am in this area with car trouble again.
I loved the quick service I received. Very courteous handling my tow. I would recommend to my friends in the area.
I do appreciate the quickness of service provider. The guy was here in less than 20 minutes and the price was very good
I Had them tow an old Porsche 993 across town yesterday, and they did just a wonderful job. They showed up on time and were just a joy to deal with. Simply put they couldnt have done it better.
We had to have our car towed tonight and despite it being a stressful time, the driver was very friendly and less expensive than we expected. He also arrived very quickly. It was the easiest tow experience weve had! If we ever find ourselves in this predicament again, we will use this company!
I had blow out on katy fwy 3 in the morning. My insurance dispatched metro road side towing. They made sure we are safe first then they tow us off the fwy and change the tire. They were our saver. Fantastic service
Very helpful guy, very fair price! Highly recommend this place.
100$ for 2.5 miles
I got off the gym and my car wouldnt start. So initially I called Metro for a tow, however, when the driver showed up he found up i have a loose wire on my battery cable. He tightened it and the car got started. Very professional and knowledgeable guy. thanks
I waited for my insurance company 2 hours and no one has shown up. I called Metro in 20 minutes they arrived. The guy was very nice and courteous. I was so happy with the service
Sometimes things happen. Great service. It took a little time to get here. When they arrived they were very careful and communicated very well. Im glad I called all things considered.
I am very pleased with this towing company.. The guy was very informative and professional. good job Metro
He save my car from the flood. Made sure we are ok the whole night. He gave us water and some sweets. God bless you guys
Great service and reasonable price! Muhammad was great, showed up to my location within 10 minutes.
Had a wonderful experience, thank you Mohammed for being there on time. He was very professional made sure my vehicle was towed properly.
Our vehicle got trapped in mud during Hurricane Harvey. We werent sure anyone could help during the hurricane as every neighborhood started flooding and essentially became islands. We called knowing it was a longshot if anyone could help. Surprisingly, Mohamed was in the neighborhood and arrived within 15minutes in the middle of a downpour to help! He was kind, optimistic, and funny as he was able to get our van, (our only vehicle available during the storm) out. He saved our vehicle from a mud bog and we are ever so thankful he came. We saved his card and will call again if we ever breakdown or need a tow. Thank you, for helping us during Hurricane Harvey!
Did take too long to arrive. the Driver change my tire quickly. he was very nice and polite
Excellent service provided by the guy who drives wrecker Came on time . Very honest person and friendly . help me towing my car to my house at a very affordable price . I will not hesitate to use them again .
Nizar was very helpful and knowledgeable on trucks and gave me excellent recommendations! Best towing service in Houston!!
At 3 in the morning my rental car company could not find any towingcompany to assist me. so basically job went online and found these guys. they took back to the airport and knew excatly how to process my car at the airport check in. excellent job
Muhammad came out very fast, he was very nice and very efficient and was a real life saver call him if u need a tow with Metro
I appreciate the help of metro during the flood. They help me get safe to dry location during the flood . They did not tow my car they just help me push it to the parking lot . Thanks
The best tow experience Ive ever had. Nizar is fantastic.
Great service provider for our forklifts. always on time and very professional
Demitri was very nice and Im so thankful for his services. Definitely a great company with very helpful employees.
Nazar is very helpful and honest. My gear wouldnt lock and he helped release it so I could drive to a mechanic. Nazar is knowledgeable about area and provided recommendations for mechanics as well.
I was surprised that a nice young lady was the driver. She was excellent
Muhammed drove all the out to pick me up in Beaumont and bring me and my car back to my apartment in Houston. Very friendly and great conversation.
Excellent job, funny guy. Hes perfectly ontime and the service was great.
I give this guys 5 star .the Guy was very quick to show up at the rush hour,and . we were able to get it to the dealerships
Excellent service thanks to mohamed. Waited for my insurance 6 hours. State farm no one showed up. Then i searched online and founf Metro towing. I just want to thanks the driver for buying me water cause i was so tbirsty
Mohammad was amazing, he showed up on time, amd gwoed the car in no time
He was helpful person and respected customers
The driver arrived very quickly and was extremely friendly and professional. If im ever in need of a tow again hell be my first call.
Super quick and friendly, before I got off the phone the guy was already there!
. I googled towing company around the heights area and found Metro roadside they arrived in 15!minuts took care of my car and gave me ride home. Well done by Metro .
My car got stuck on the ditch , the driver arrived quickly and took car of business. The bumper came off when my car fell . Metro was able to reattach it back and everything went excellent
Great towing company with great prices very professional
Very quick and reasonable price
The only guy who was able to make it.
The driver was very quick and very professional.
Great job , very polite and professional driver
Stranded and they literally hung up on me!
I called them based on reviews. And they did really impressed me. thanks
Very friendly and helpful, helped me get my car home when snowing bad.
On time very fast
It was excellent service
Good service
Thumbs up