I loved this gym I came today thinking it was open because it said it was but it seems that it’s closed until further notice

Long over due Review. Sister Batool is by far the best wedding coordinator I have experienced working with. I was in Georgia but never felt like I was too far away because she managed everything we asked of her and then more, I owe the best night of my life to her, she is awesome.The venue is beautiful, has a great stage, great lighting. the Entry was decorated with this beautiful archway with flower pedestals leading up to the stage. I will try to find more pictures of the decorations of the tables, they were phenomenal. The stage was A+ gold star. for the price the venue is one of the best and then some. I highly recommend this venue.If you are looking for photographer, video capturing, sister Batool is the person to ask. we asked to clowns who sounded good but I have not received my wedding videos yet. I was waiting for my pictures to post with the review but they have yet to come.I can keep writing about the quality of this place, but you have to stop by and speak to sister Batool herself, see the hall and get her to give you ideas to get the full experience.We hope to come here to another wedding of our family member in the future!thank you for everything. I had a very memorable night here.

2nd time here for basketball. $10 for a day pass.Docked 1 star because I couldn’t sit inside to watch on the bleachers and had to wait in the lobby unless I paid for a day pass.Came for my kids basketball private training.Courts are in good shape and has 2 courts.

If I could give half a star i would. The people who works there are very rude and wont treat you like a regular person. And last thing the place is very badly managed pools are not always in proper condition, gym equipment are always dirty, game rooms are very bad quality, and gyms are never open to the people. To be honest i would recommend the Houston YMCA and 24 fitness where customer service know what they are doing instead of non employed students. I hope this was beneficial to anyone who is trying to find a great place to find new friends, exercise, and to just enjoy thank you.

Honestly beautiful. An area where on can truly come and spend meaningful time with family including all the necessary facilities and equipment. One thing that truly made me fall in love with the place was the cleanliness and consistent customer service. Would recommend again to all. They have wonderful programs made for a great family experience, including movie nights and swim classes for all. 10/10!!

Clean pool and gym. Have a nice ballroom too. The basketball courts are in great shape. Friendly service.

MashaAllah I am so impressed by this place. It is very organized and clean. Its Great place for Muslim families. I really suggest it for everyone. Its not a project made for a certain Islamic subgroup. From what I understood, its made to gather and unite all Muslims from different backgrounds. Especially the youth people, Its a place to have fun, and learn at the same time.

Had my membership for summer 2018 for 3 months .. they still charge my card in 2019 .. spoke to manager in june this year and she was very well aware of buisiness practice they do . didn’t want to fix it .. no apology and still kept charging on my card .. only company don’t have card swiping machine .. in year 2018 .. please don’t give out your card info to them they are sitting there to rip you off ... fraud company am heading to small claims court .. reported to better buisiness bureau

My son was a timid swimmer but loved the water. We signed him up for the beginners private lessons last summer (age 5). At the end of the session he was swimming! Quite impressive!! The instructor Sr. Anjum was amazingly patient and gave him the confidence to become a good swimmer in just a few lessons. I highly recommend WISE as a good facility for sports and Sr. Anjum as a great instructor!

Great facility but poorly managed. They decided to randomly change the policy regarding towels and started charging one dollar per towel. This new policy was never relayed in any e-mail nor were any signs posted regarding this policy change. The male working at the front desk (named Monty) was very unwelcoming and used a condescending tone when asked about this new policy change. He also had his headphones on while talking to us which is extremely unprofessional. Whats even more terrible is once we payed for the towels, they had stains on them. Im pretty sure that is some kind of health violation and makes me question how they clean their towels or if they have any quality control in their facility. This used to be a great place but sadly has fallen short due to new staff. I wish them well and hope that they learn from their mistakes.

I have been a member for over one year. It is a nice facility but can be better managed . I was looking for all women swimming facility and I am glad I found this. I think its the only one in and around sugarland. The aqua department is excellent . The female swim instructor Anjum is very dedicated. Her private lessons work with you on your pace . If you are fast learner she will not hold you back . I have seen many girls with me who made tremendous progress in a short while. Definitely worth it.

Beautiful facility specially for kids and women. Great environment to be part of. Small suggestion, Please organize programs and activities for youth on regular basis

Great facility but poorly managed. We were leaving the country for the summer and cancelled our membership on March 31st. We talked to the front desk, sent an email and called to confirm. 3 months later and we are still being charged for membership. The front desk guy is helpless. The management is unresponsive. Its unfortunate that something simple as canceling a membership is so hard to complete. We were going to sign up again in the fall but not now. If the management is interested in discussing, please contact me and Id be happy to talk about our experience.

Staff was very friendly and helpful. Gem for a community center

Amazing place for women who wants to learn swimming or workout whatever! Had my first class today with the swimming instructor- Anjum and we just loved it!

Very poor management. They have no skills of customer satisfaction. Treat you like you want to steal something. Been there twice as a guest with a member friend to evaluate the facility and possibly sign up. Will never go back there. Im not sure how theyre still in business!

Love the facility. Very modern and great atmosphere. Staff is super friendly and helpful.

Pros:We really liked Wise and were impressed with what was being offered. The facility is awesome and well maintained. Swimming Instructor was very professional.Cons:Very bad organizational skillsLack of proper communication (even between employees - they throw blame on each other)Terrible scheduling. (No set schedule or timings for classes). They change the swimming schedule every week and still wont follow it properly. We had to call in prior to every session to make sure that the class is going to be held per schedule.Forget about getting a refund. We were told we would be refunded for the services we cancelled halfway through but it has been more than 20 days and now no one replies.

Amazing female swimming coach...gives her 100% specially with kids. Had a very pleasant experience and would recommend anyone wanting to get their kids to learn swimming.

We hosted a large event and were extremely satisfied; a beautiful auditorium, excellent sound and light system, and very helpful, cooperative management and staff.

I am just a beginner for swimming.bcs of super friendly and helpful instructor(Anjum) Alhamdulilla get more confidence and starting to swim now.Would recommend to anyone interested in learning swimming(best for Muslim atmosphere ).

Very unprofessional and poor customer service. It took them about three months to change broken soccer goals. The facility should open at 8 AM on Saturdays but sometimes they do not open until 8:20! A/C in the basketball court is not cooling enough and the air gets really stuffy. Once there was a drink charge in my account and I never bought a drink there.I wasnt too concerned about all the things that I mentioned above because they are a community-based non-profit center and they are not making enough revenues to solve all those issues. However, something that bothered me is the fact that they even dont care about treating their current members well so that they can at least keep the revenue stream from them and even get referrals.I wanted to freeze my membership and they said I needed a 30-day notice based on terms and conditions that was never communicated to me. They didnt provide me with a contract when I signed so it was very unprofessional to talk about a 30-day notice when no contract has been given to me.I used to pay $20 a month for student membership. They mentioned that they have been charging me $5 less than other student members and treated me as if I owed them something. OK man, it is your fault that you told me membership was $20 and charged me $20, not my fault.UPDATE:Even though I gave them a 30-day notice to prevent future charges, they are still charging my card. What a messed up business!

Wise offer swimming classes for members. My sons classes used to be with sr. Anjum. She did an Awesome job with him. She teaches from all her heart, she looks into the details & focuses on how to make the children better swimmers... Now my daughter is asking to join the swimming lessons to be with sr. Anjum & her brother!

Nice facility for all your sport needs 🏋🏻⛹🏻🏊🏼

Good place..Rise to excellence

Great facility specially for kids and women,friendly staff.

Had a very bad experience with the front desk , asked couple of friends and they said theyve been treated the same way. Apparently they do what they have been asked to do by their manager as I asked to talk to the manager and he repeated the same thing. Its not about money , its all about customer service and how you make a customer out of a potential walk-in or visitor. I hope the management reads this and takes action, you can have passes free of charge for people to be in and use the facility, thats when you can grow your pool of customers, not by forcing them to pay a $10 to get in! They do the worse job with that, I hope youre not the next victim.

I cancelled my membership 2 months ago and they still charging me. I am not recommending this place to no one

Love it

Horrible service