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Total Finish Floors
4119 West Sam Houston Pkwy N, Houston, TX 77043, United States
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Tr
Review №1

I accidentally bought limestone that was made for indoor for my terrace. So the texture was shiny and would be slippery when wet. I almost had the tile guys undo their work and would have had to buy new tiles and pay additional labor. Lorenzo saved me a lot of time and money. He was able to use his instruments and created a honed texture which was compatible for outdoors.

Ma
Review №2

Lorenzo and his crew did a great job removing the scratches movers left on our slate bathroom floors. The surface is uneven and I thought we may end up having to replace but Total Finish Floors had them looking new on short notice while we were against the clock trying to close on our sale. Lorenzo is very responsive as well and his crews were always on time. Nice work and thank you.

An
Review №3

Total Finish Floors brought our Saltillo tile back to life! They were timely, fast, friendly, and extremely thorough. I’d recommend them to anyone looking to get their floors back in shape!

An
Review №4

Clean, sealed and polish a Black Shower. Did a great job. Worked to get back as close as they could to original color. Floors were cleaned and sealed and they are bright and look very nice. Nice group of people to work with.

Am
Review №5

Lorenzo and his team arrived on time, spent a full day as was expected, carefully cleaning and polishing my marble floors. They did an excellent job, .moved the furniture and were professional. This is the second time, they have worked at the house. I will use them the next time I need this work done.

Le
Review №6

We Have used Total Finish Floors three times over several years. They have cleaned and sealed flooring, showers, and counters. Very pleased each time. Team is diligent and professional and do a great job! Highly recommend

ai
Review №7

Needed marble tile sealed. Lorenzo came out on the same Saturday that we called and the work was done by Tuesday. The shower and floor look beautiful. I Appreciate how professional and expedient they were.

Ra
Review №8

They did a wonderful job cleaning and polishing my floors. 7 year old tiles look brand new. Highly recommend!

Ru
Review №9

Lorenzo and his crew did a professional and thorough job of cleaning and sealing my slate floors and restoring my damaged slate counters and sink. My neighbor thought I had a new floor! Highly recommend!

Cy
Review №10

Lorenzo came out to give us an estimate and then schedule the job very quickly. He was thorough and professional!Eric and Otis were very professional, knowledgeable, and hard working!!Our slate and wood floors look brand new! They did an amazing job!We highly recommend!

A
Review №11

Bottomline: Total Finish floors fabulously restored my travertine floors to a level I didn’t know was attainable. I’ve lived in my home ~8 years coming into floors that had areas with holes and caked on stains. Having never had travertine floors, I thought this was expected with time. They now look pristine, no rough caked on “matter.” Only smooth, shiny, beautiful and uniquely travertine coloring! The icing on the cake…the company and craftsman are professional, polite, and outstandingly dedicated to their work. I could hug and kiss the two men who backbreakingly spent 5 days on their hands and knees to reveal natural beauty in my floors. Thank you, thank you! For anyone needing travertine repairs or restoration, Total Finish Floors is the company to go with.For those who have more reading time…what sets Total Finish Floors apart, let me digress. Total Finish floors was one of three companies I contacted to see what could be done with my travertine floors. My floors were literally crumbling under my feet and I thought they were not repairable. All three companies went through the process of how the top layer of wax would be removed then the floors were buffed, polished and sealed. Unfortunately, I was not in direct attendance of these estimates but my husband was. Lorenzo with Total Finish Floors, with permission, used a razor blade on a small area and demonstrated the beautiful color and smoothness possible in our floors. He left a written estimate. On the other hand, another company with a showy display of their company, quickly looked at the floors, gave an estimate, warned of how other floor companies would ruin our baseboards, and left only to text me at work within minutes of leaving my house with the cost of the estimate, no hint at all of what work was included. I then was called 3 times within the hour with a push to approve and start the work quickly. Everything was off but the part about my baseboards getting scratched and needing replacement, stuck in my head. I quickly turned them down and knew Total Finsh Floors was the company to go with. When the crew arrived, I was anxious and told Lorenzo my worry about the baseboards. He assured me the crew would see to it that no damage was done and in reality, they would actually be cleaner and newer looking. The 2 extremely kind men worked daily, religiously and meticulously with manually hand scraping the tile. It was estimated to take 2.5 days and ended up taking 5 due to the careful work. I truly appreciate this company and wish their was a better less backbreaking way to accomplish the outstanding results but I’m truly grateful!!!!!

Mi
Review №12

We used total finish floors to seal and clean our tiles post a new construction. It made a huge difference. They were responsive, they were on time and professional. I thought I made a bad decision when I chose black tiles in my bathroom floors but once they came in and did the work to clean and seal my tiles, I love my floors again. I will definitely recommend this company.

p
Review №13

Lorenzo did a great job of restoring my troublesome white quartz countertops (a job that I had difficulty finding anyone to take on). It was much more work than I expected, but Lorenzo knocked it out and recommended some products to keep them in shape as much as possible going forward. Ill definitely use him again.

Mi
Review №14

If I could give this company 10 stars I would. They brought my granite counter tops and travertine tile floors back to life. Lorenzo came out the same day I called and the work was completed the next day. Mike and Otis worked hard the entire day. Lorenzo started the day with his crew and then came back at the end of the day to make sure we were completely satisficed before accepting payment. Everyone was professional, helpful, courteous, and they cleaned up as they worked. I highly recommend Total Finish Floors and I will definitely be using them in the future.

Je
Review №15

I highly recommend Total Finish Floors!! Lorenzo and his staff showed up on time, were super friendly, and did a FANTASTIC job!!I just had Saltillo tiles installed in my home. The installer sealed it, but they were dull, chalky looking, and didn’t feel nice on the feet. Total Finish Floors made my tiles shine, the colors are more vibrant, and it feels nice to walk on. WOW what a difference!!Check out my before and after photos - AMAZING!!

am
Review №16

Lorenzo, Leon and Otis are 3 of the nicest and respectful gentlemen. They were informative with all they were doing during each step. They were respectful of my fathers belongings, his animal and his health issue.The floors were stained and lackluster, but are now bright and beautiful.I highly recommend Total Finish Floors and will use them again when the need arises.

Sh
Review №17

Lorenzo and his guys did a FANTASTIC job refinishing my hardwood and brick floors through out my home. I can’t say enough about this company. Great job Lorenzo and to your crew, you guys are awesome!!

Mi
Review №18

The quality of work this team performed on my floors, bathrooms and backsplash was exceptional. The team was punctual and professional. I could not be happier with the results. I would use them again and refer anyone to use them for their flooring needs.

Vi
Review №19

I love my floors. They look brand new and the completion time was also great!

We
Review №20

My floor was in terrible condition because I had tried to clean it with the wrong soap and it stripped most of the sealant; then it got dirty deep down and I was afraid to try to clean it again. When I called Total Finish Floors, Lorenzo came right away and gave me an estimate. The team worked long and hard, each person doing a separate task; it took longer than they had expected, but they still charged the estimate price.They stripped leftover sealant, cleaned the floor (a lot on hands and knees rather than using harsh chemicals), then resealed it and buffed it to a lovely shine. I liked and felt comfortable with all the brothers and Lorenzo checked in with me every day, leaving me info on what soap to use and where to find it. I will call them when the floor next needs professional attention; altho it should be years, I am confident this well established company will still be around

Li
Review №21

Total Finish Floors repaired a very noticeable scratch on our Terrazzo entryway floor. The repair was amazing. They also replaced 10 hardwood boards in our dining room. Also an awesome repair. They cleaned up as they worked. I highly recommend them based on our first meeting to bid the job to the finish. Their cost was very fair in todays market.

Sa
Review №22

I had the terrazzo in my foyer resealed. They did a great job. Cleaning wax buildup off and sealed it. It looks like new again with a great shine. I was very pleased with every aspect of my dealings so this week they are putting wood looking tile in my den.My wood look tile is installed. I love the tile and for the most part I’m happy with it but not happy with grout left on my baseboards around the entire den. There are 3 doorway and the tile is un even disappointed with those things. I have to have a painter clean and paint the baseboards. I brought it to lorenzo’s attention but indicated it’s normal to leave the customer with that problem. I would not use this company again. I would not give 5 stars now.

Li
Review №23

We were so grateful to Lorenzo and his crew for the amazing job they did on our post-Harvey Saltillo floors. They are very knowledgeable and professional....the very best construction/repair experience we have had! Thanks guys!

An
Review №24

Total Finish cleaned and restored my marble floors and countertops and took them from dull to fabulous! They arrived when they said they would and worked hard to produce a beautiful result.

Ne
Review №25

Lorenzo and his team were excellent! Our counters were full of watermarks and they look brand new now!

Li
Review №26

Lorenzo, Otis and Leon did a great job! They were on time and very efficient. My travertine floors had an acrylic coating placed by the previous owners and Lorenzo knew exactly what needed to be done. My floors look great now and are smooth and easy to clean. All for a very fair price. Thank you!

Do
Review №27

We had a bad mishap while stripping our tiled porcelain floor and it was beyond repair for ourselves to fix it and my wife was so devastated she didnt know what to do. I suggested to call someone and we found Total Finish Floors and spoke to Lorenzo. Remind you now this is a Sunday and he was gracious enough to come to our house that day and give us a free estimate and assured us that he could remedy our problem. They worked around our schedule, showed up on time, his employees did a fantastic job and their work was absolutely great! More important, wife was very Happy!! Would defiantly recommend!!

Fr
Review №28

Terrazzo floor badly water stained in freeze(busted pipes)made it look like new.

Ho
Review №29

Loranzo saved my kitchen granite. He was able to completely restore the spot where rust remover had damaged the granite. No sign of the damage. He also cleaned and sealed all granite counters and recommended SCI granite cleaner to keep it clean. We were very pleased with the high quality of workmanship.

Je
Review №30

Lorenzo arrived the same day to give an estimate. Called a few other places. Some never called back, another was a higher price and the last one came and recommended I change the floor all together! LolI scheduled the service for Lorenzo and he arrived on time the day he was supposed to. The floors turned out amazing and my wife couldn’t be happier. Very professional and courteous! Thank you!!

Je
Review №31

Lorenzo and Otis were a pleasure to have in my home. My terazzo floors and granite countertops have never looked so good! They responded quickly and were able to schedule without any problems.

Ma
Review №32

A professional, kind and talented team! I cannot recommend them enough.

Br
Review №33

I cannot recommend Lorenzo and Total Finish Floors highly enough... He and his team did quite a bit of work on my stone floors and also fixed/refinished my wood flooring. Their work was extremely high quality and they did the work relatively quickly. He was also very responsive/professional and a pleasure to deal with. Their prices were also very reasonable... 6 stars for Total Finish Floors!

Sa
Review №34

Lorenzo was quick to connect with me when I asked for a quote On Angie’s list. He was professional and very friendly. He gave me a preliminary estimate and then when he came to my home to measure I realized that there would be a little more sq ft than I had anticipated. Lorenzo kept the original quote and didn’t include the extra sq ft. He came the next day with his team and finished all the work. Cleaned and sealed ceramic tile floors, granite, bathtub tile, and backsplash. It was a very reasonable quote and far cheaper than the other quotes I had received. I would recommend Lorenzo and his crew for honest and great work!

St
Review №35

This is a fantastic company to work with. They have done approx 50 jobs with me over the last 10 + years. Very knowledgeable and professional to work with. Highly recommended.

Vy
Review №36

They did a great job on filling out and resurfacing our exterior travertine floors. They spent a lot of time making sure deep stains were removed and everything looks as close to new as possible. I would recommend them if you need your old floors fixed up.

Ca
Review №37

Lorenzo was honest and very professional throughout the job. He refinished, regrouted and sealed our kitchen floors, cleaned our shower tile and re-grouted/sealed another bathtub. There were a couple of issues that came up along the way but he went above and beyond to fix them and make things right. Highly recommended.

Mo
Review №38

Floors look so beautiful once Mike and Otis completed! Thank you guys!

an
Review №39

Refinished my crema marfil marble countertop and cleaned and sealed my travertine shower and floor. Otis was professional, diligent, respectful and did a great job. My counter looks brand new. I have no hesitation recommending their services.

Ke
Review №40

They did a great job of restoring our 44 year old Saltillo tile floors to a brand-new look. Very good at what they do, very clean and professional. Thanks!

Ri
Review №41

Lorenzo has been refinishing and repairing our floors for years and he does an incredible job. Most recently. We had a disaster in the shower and Lorenzo and his team rearranged their schedule to come out and strip, grind and Refinish the shower with it a day! It was finished with extra protection.

La
Review №42

Great experience and the guys did a wonderful job refinishing marble floors in our new home. We purchased a home with polished floors that were not ideal for our family, and they helped make them safe and beautiful. Highly recommend!

Ga
Review №43

Lorenzo and Leon were able to restore our marble counters to “new” when we were told nothing could be done. They were professional and courteous and arrived as they said. We couldn’t be more pleased.

Mi
Review №44

Awesome ! Lorenzo and his co-workers are truly stellar. If a rating of 10 stars was possible, I would gladly award it to them. My well-worn Saltillo tiles are truly revitalized. I award them a 5 P rating.....(1) Punctual, (2) Professional, (3) Polite, (4) Personable and(5) Perfectionists !!

Ke
Review №45

Lorenzo and his crew did a fantastic job cleaning and resealing our wood floors and travertine. They took their time and made sure we were happy with one room before moving on to the next. We highly recommend them for your flooring needs.

Ju
Review №46

Refinished travertine floors that had previously been neglected.They look like new again!Lorenzo and his team are friendly and knowledgeable. They were available to answer any questions and finished the job in a timely manner.Thank you!

Co
Review №47

Lorenzo was extremely professional and quick to schedule both my estimate and service. My concrete floors look wonderful. Highly recommend

Ri
Review №48

Total Finish Flooring did a great job on cleaning and sealing my tile floor. I would recommend Total Finish Floors.

Ca
Review №49

Lorenzo is very professional, he arrives on time and his work is exceptional. He and his crew are very nice and our countertops look like new.

Ch
Review №50

Communication could have been better but the final result fabulous!

As
Review №51

Had a very bad experience with our saltillo. The job was postponed multiple times — and I wasn’t notified until last minute more than once. Additionally, Lorenzo wasn’t on site for most of the job - his brother and other individuals were, including someone who recently had surgery and started bleeding on the job and had to leave. We had a lot of issues with the quality and agreed to part ways after not getting the outcome we hoped for. Lorenzo agreed to send a partial refund in January. It’s June and we still have yet to see that. Buyer beware.

Ro
Review №52

Crew came out in a timely manner and was professional and did a great job!

Ka
Review №53

Lorenzo was very responsive and addressed my questions and concerns. Nice job on floors

Hi
Review №54

We have used Total Finish Floors twice now and have been extremely happy with their work. Lorenzo does a wonderful job - theyre the only company Ill ever use for tile cleaning/restoration!

ro
Review №55

Lorenzo did a great job with a shower cleaning and sealing job I had. He was quick to respond and did good work. Trustworthy business

me
Review №56

We had an issue with a brand new tile installation on over 2000 sqft and were getting nowhere with the tile company or the installers. Lorenzo came on a Saturday when I called and was upfront about the work that needed to be done to cleanup the floor. He followed up with a crew on Monday and Tuesday and finished late on Tuesday , we could not be happier with the work or response we got in a time when none of the big companies would even call us back. Thank you Lorenzo

Cy
Review №57

I have used Lorenzo for many years. He does a superb job.

Am
Review №58

Lorenzo and his crew from Total Finish Floors did a beautiful job on my 1960s terrazzo and porcelain tile that flooded during Harvey as well as my granite counter top. My terrazzo was stained and dull from both years of use and several days of flood waters - it is now so beautiful and shiny, it looks like polished marble as it was intended! The porcelain tile has been cleaned to remove all traces of Harvey. Leon, Stewart and Otis were great to work with - they were on time and worked long days to get all my floors beautiful again. I would absolutely use Total Finish Floors again and recommend them to anyone needing work on their stone or tile.

Je
Review №59

Lorenzo and his crew did a great job on a variety of countertops and floors in my house. It was a big job (i.e. marble, limestone, travertine and granite) and their bid was the most competitive and most realistic. I had one firm tell me that I needed to replace the granite counter in my formal half bath! Lorenzos team very easily took care of the calcification - no problem! I will definitely use this firm again! Plus, my mother-in-law loves their finished work!

Mi
Review №60

The Bundrage brothers and their employees are fantastic. They truly deliver modern day services with old fashion caring. They refinished my terrazzo floors (circa 1962) after we flooded during Harvey. Words arent really sufficient to describe how wonderful they were. You would have to see the floors. They were careful, efficient, professional, friendly, responsive, and paid attention to the smallest detail. I could go on and on about how great they are but I think you get the message. They gave us the gift of beauty as they restored our terrazzo to a like new condition in almost the entire house. I cannot recommend them highly enough. Thank you, Total Finish Floors!

An
Review №61

Lorenzo and his crew (Otis and Stuart) at Total Finish Floors are great. Their work was top notch and they were very professional. My stone floors and countertops look incredible. They took time to explain exactly what they were doing and they were very knowledgeable on how to care for my floors after they were cleaned/sealed. Will definitely be using them again when the time comes.

Jo
Review №62

Lorenzo, Leon and the crew did an amazing job refinishing my marble floor and counter tops. They addressed all of my concerns, and the result was better than I anticipated. Leon worked tirelessly, and Lorenzo returned the following day to follow up and discuss maintenance. I can’t recommend them highly enough. Thanks for a job well done.

Ji
Review №63

I had three contractors bid to refinish my travertine floors. Total Finish Floors was twice as knowledgeable as the lowest bid and half as much as the highest bid. Lorenzo was also a person I felt comfortable having in my home. So I decided on a date and that was today. My floors are amazing! My wife cant stop looking at them and commenting how happy she is with the results. Our kitchen floor was particularly bad and took extra time to clean, fix cracks and refinish. There was no additional charge and no frustrated workers complaining. The work was done professionally and with a smile on their face. The results nothing short of a miracle. Thanks Total Finish Floors!

Al
Review №64

My countertops are shimmering, my floors look brand new, and my shower is sparkling. Lorenzo and his team were true professionals. Literally no corners were cut, they cleaned and sealed every nook and cranny. Cannot recommend highly enough.

Dw
Review №65

They showed up on time and provided information on the work to be done. Real professionals, great quality. Highly recommended.

Co
Review №66

Unorganized and unprofessional

Information
14 Photos
66 Comments
5 Rating
  • Address:4119 West Sam Houston Pkwy N, Houston, TX 77043, United States
  • Site:https://totalfinishfloors.com/
  • Phone:+1 713-666-2972
Categories
  • Floor refinishing service
  • Flooring contractor
  • Marble contractor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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