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LaRue Automotive
11518 N Garden St, Houston, TX 77071, United States
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ju
Review №1

This auto maintenance shop has helped me with business vehicle maintenance and through personal vehicle insurance totals, etc. The owner, James, is kind, professional, and honest. Best service around.

Sa
Review №2

Excellent service I refuse to any other shop cause of the God fearing man that Mr. James is .and I thank him!!!!

To
Review №3

This is the only place I trust to work on my truck. Quality work and at a very fair price. Trust James and his team of experienced mechanics to take care of all your automotive needs.

Sa
Review №4

From tow trucks, to my personal vehicles. This team has always been extremely great and excellent service. I recommend taking your vehicle too this shop.

Ru
Review №5

Great group of guys, Thanks men .

La
Review №6

Thank you to James and his crew! They always take care of my VW CC! While car repairs can be a bit stressful, I have the confidence they will be fair and take care of my daily driver. Seriously the only place I trust to make repairs on my car! Thanks again James, you are one of kind sir!

Ja
Review №7

My 1994 Toyota 4runner was recently at this shop for a concern with it not maintaining a consistent idle adjustment. $515.00 later I was told that my car was ready but would need the cable that goes from the throttle body to the transmission to kick down the passing gear. Other than that it was suppose to have more power but only 300 yards from the facility the check engine light came on and the vehicle lost power. I took it back, raised the hood and requested James presence. One thing I immediately noticed was that one of the throttle body linkages was missing and James said it was never there. I immediately corrected him and said that indeed it was and thats when he looked behind the ignition striker and saw the cable laying there. He connected it. I then told him that my car was basically not running any better than it was and slightly worst, and that for the $515.00 price I felt jilted, to which he didnt show much compassion. I took my car and left and took it to another shop after it completely stopped on me and they replace a burned starter relay and the car now runs fine. I will never use LaRue again. #FellingCheatedIndeed.

Le
Review №8

Amazing shop! Brought my truck in for a new transmission, and it was turned around in less than 48 hours! James is great with communication and goes the extra mile to make sure it’s right before you pick it up.

Ca
Review №9

Rushed after work to get my AC checked. I arrived not even 5 mins before closing time and they were awesome enough to still help me. They were able to fit me in the very next day. Very polite and great customer service. My husband previously brought in his vehicle and thats how I found out about this place. Will definitely return again when and if needed.

Jo
Review №10

Impressed with the level of service provided here. I had an issue with a BMW where a code was not diagnosed by a previous auto shop that kept the car for 3 days. At this shop I sat for 20 minutes and got a price and clear diagnosis for my vehicle. I recommend greatly!

Ma
Review №11

My wife and I two weeks ago on Wednesday encountered a coolant explosion that put our vehicle at a halt. We got it towed to NTB where they initially said we would need to replace both head gaskets. Later referred La Rue where explained and showed us it was only a hose. Not only these guys gave Integrity but they also gave us a really good deal.

Ma
Review №12

Amazing service. My 2008 Jeep Grand Cherokee with Mercedes 3.0L diesel was leaking oil. My normal mechanic told me the block was cracked, so I needed a new vehicle. The dealership where I bought the jeep refused to service it because it was too old. Another mechanic couldnt work on it because it was a diesel, but recommended LaRue to me. So glad they did. These guys know diesels. They diagnosed the problem as 2 separate issues, but not a cracked block. They took the time to show me everything they did including with pictures of the disassembled engine. This is my new go to place for my jeep. Both the owner James and the mechanic that worked on my jeep are really nice guys.

La
Review №13

This place is great. I definitely recommend coming here for small or major fixes. James, explains everything wrong with my car and help me with setting out what to do.

Jo
Review №14

Had my cracked windshield replaced here. James took care of everything. Reasonably priced too compared to most of the shops I’ve been to. This shop is highly recommended.

An
Review №15

Love this place! We were referred by a friend and they fixed things we didnt think could be fixed on our truck. Very resanably priced. Definitely taking our truck back for more work.

Bi
Review №16

Have used them a few times in the past with good results. My last visit really tells the story... I thought I was looking at expensive front end work. However, after the diagnostics James reported that it was a bad tire. This could have gone a different direction. Thanks for the honest work.

Jo
Review №17

Great shop. Honest and skilled group of guys. Best place I have found in Houston. I work as a mechanical engineer but when it comes to fixing my car I always bring it here, they are better at it and I trust their opinion.

Jo
Review №18

Had a Ford 6.0 repaired by them that had nothing but problems after coming back from their facilities. They were supposed to install new heads, head gaskets, studs, basically a new top end into the truck. The truck ran terribly after coming back from them and continually blew turbos and drank oil. When we took delivery of the truck it was also low nearly one gallon of oil. After many angry calls back and forth one of our managers was told that he was on a recorded line with one of their employees. In that call their employee told us that they had never replaced the heads and merely put back the one that the trucks came with and just installed a new head gasket and studs. This is after they had asked me to purchase multiple thousands of dollars worth of new parts (including heads directly from ford) and paid out thousands in additional labor charges to have those parts installed. Absolutely ridiculous that this could happen and this level of dishonesty is quite frankly ridiculous. After inspecting the truck the quality of the work was terrible and the valves were leaking. The owner states that his employee made a mistake in telling me that. It looks like the mistake he was referring to was being honest about the work he had done.

Ca
Review №19

I had an older diesel truck that was starting to give me issues and after taking it to multiple mechanic shops and a dealership, I luckily stumbled upon LaRue Automotive. They originally diagnosed and quoted the issue as one item needing to be replaced. I agreed to the quote and asked that they continue in order to get it fixed. After running into multiple other problems which required further troubleshooting, LaRue ended up repairing/ replacing WAY more parts than originally quoted and didnt charge me anything (Or even ask for) more than the original quote for the original prognosis. This company and the people they employ have high ethical standards and know what it means to take care of a customer. This is why I will bring all my automotive service needs to LaRue Automotive first and let them tell me they cant do it before I waste my time anywhere else. Great Customer Service and HIGH ethical standards = LaRue Automotive

Mi
Review №20

I needed a good family owned mechanic service to correct the mistakes made by another garage. All for reasonable cost and a good explanation of the service.

An
Review №21

They work hard, give a fair price, and are incredibly knowledgeable.

Th
Review №22

So glad I finally found an honest mechanic/shop that knows what they are doing and wont scam me! I take all my vehicles here and always recommend them to my family and friends.

Mi
Review №23

I have a 2015 Buick Regal, that wouldnt start, they diagnosed the problem and fixed the ignition relay, and provided a warranty for their work

Bo
Review №24

Honest and friendly. They let you know what is wrong and hell prioritize repairs. Prices are reasonable and they gaurentees the work.

ma
Review №25

Excellent fast and knowledgeable service with complementary services I would recommend this shop to anyone I have a 2001 Honda and they fixed several issues in a snap

sc
Review №26

I love this place Mr. James is the person to go to I really read the reviews and they were good but hes an awesome person on the phone and in person believe me he will get my money and service again thanks Mr James

Ro
Review №27

I called one guy, he was going to charge me $250 just to change the spark plugs. Not being from this area went on google to look for a shop closer and affordable, called LaRue spoke with Rex/James and they was like bring it on in and let us look at it and see whats wrong. Brought my truck in and they were able to find the problem which was not the spark plugs. They took my truck back and was done in about a hour and a half.

Mi
Review №28

Great mechanics. Friendly staff. I will continue to support them.

Ja
Review №29

Really good Machanic shop its a shame that the marker on the Google map isnt bigger

Ma
Review №30

Amazing fast services I will never go to another Machanic

Ca
Review №31

Great mechanic company. Honest and dependable

Du
Review №32

Really good group of guys run this place! I tow for these guys and see them often.

Gi
Review №33

Honest & trust worthy & fast service

Le
Review №34

Great work

Jo
Review №35

Exelent service.

ni
Review №36

Quality Automotive / Truck Repair Shop

L
Review №37

Too hard to reach

hu
Review №38

It is good to eat with the family

Information
7 Photos
38 Comments
4.6 Rating
  • Address:11518 N Garden St, Houston, TX 77071, United States
  • Site:http://www.larue-automotive.com/
  • Phone:+1 713-774-0161
Categories
  • Auto repair shop
  • Brake shop
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Repair service
  • Towing service
  • Toyota dealer
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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