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Altex Computers & Electronics
18670 Northwest Fwy, Houston, TX 77065, United States
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Jo
Review №1

Amazing electronic store. Super happy with my experience. Robert was extremely helpful, thank you! They have availability that other stores do not.

Da
Review №2

I had forgotten about Altex until today; hadnt shopped there in years. With the nearby Frys gone and a server with a failed disk, I had to do some fast shopping. Altex popped up in my web search, they had the drives that I needed, I placed the online order, and drove to the store. The order was ready when I arrived. The staff was friendly and helpful and the store is well stocked and has a more industrial flavor rather than raw consumerism such as Frys or Microcenter. Ill be starting my purchase searches at Altex in the future. Very satisfied.

Ch
Review №3

Went to get a simple coax cable repair. $4 for the new tip (no problem). $15 to crip it!! $15 for a 1 minute job? They told me I could buy A $60 tool and do it myself. No worries. I took my business to Amazon and got a new cable for $20.

E
Review №4

Good selection, good prices, better staff than any other electronics store.

Da
Review №5

Saving grace for me! They always have that special piece I need for work to complete my project

Cy
Review №6

Just visited this place with my hubby, its okay.They have parts for computers. And they make them. Kevin walked through the price quote for my hubbys gaming computer. He was super helpful and very friendly. As everyone in there was.While my hubby got his geek on I sat back and watched Zootopia playing on one-of-a-kind the computers.Overall I say go check them out if you have a chance. And look for monthly specials, for all your computer needs.

MO
Review №7

Found what we needed. No complaints. Friendly staff.

Ch
Review №8

Great service and large selection of parts, cable and connectors for internet extension.

Tr
Review №9

Had my part, quick in and out, great help from the sales guy..

Br
Review №10

Identified the parts I needed and sold then at a fair price.

se
Review №11

No help 5 employees just standing at the front deskI needed cctv help.will never go back

to
Review №12

Like a Radio Shack on steroids!! ...but better. Hard to go and not buy something!!!

Pa
Review №13

Like all the locations, prompt & friendly service.

Mi
Review №14

You have to like one of the only places left in Houston for IT and electronics stuff.

PE
Review №15

High tech diversity

St
Review №16

Employees were helpful, they had what I needed, reasonably priced.Ill go back and would refer a friend

Er
Review №17

Great shopping experience today! This store has it all! Great service & great pricing too!! Sales Rep - Robert assisted me today in finding a cable to connect my mac-book air to monitor, as my grandson will be doing online classes during this crisis!! He additionally assisted with finding a monitor to connect via HDMI connection at a great price! Definitely recommend this store for your electronic needs!!

Re
Review №18

Good place to go to get what you need.

Ar
Review №19

Never have enough time to really shop.... but I friggin love this place!

B.
Review №20

Even though I was just looking to see what was available on 27 or larger PC monitors, Andrew the salesman was very knowledgeable and sold me to get a Asus he recommended. Great customer service. Give them a try 😉

Br
Review №21

I miss the free doughnuts altex...

St
Review №22

I visited Altex in Jersey Village two days ago to get some parts for a PC upgrades I am doing. Excellent help in finding what I needed and a great selection of PC and electronic parts. I love this store.

Ma
Review №23

Knowledgeable staff with a great inventory

Ol
Review №24

I went there for work, and they were so helpful.I got what I needed so quickly, they have enough knowledge.Thank you 😊

fi
Review №25

They have all your computer part needs, but Ive never met a group of unfriendly workers as this place. Ive been there maybe 10 times and theyre always rude. ... if theyre so unhappy there , why dont they go work somewhere else? Just asking.

Se
Review №26

Very knowledgeable staff. Good pricing and selection. Purchased all I needed and was out the door in less than 10 minutes

li
Review №27

Wops my bad .. posted wrong images and review ...Altex great place for modding computers,building upgrading..love this place

Al
Review №28

Great selection of materials and equipment we use to run our business.

Jo
Review №29

Fantastic collection of professional IT tools

Ma
Review №30

Prices are usually better than the competition and the staff even try to help you go with a cheaper option based on your needs. Very knowledgeable staff.

T.
Review №31

This place has much better prices and more selection than home Depot for many of the tools I need for my work. Beyond that, they also have great products for building or upgrading computers. 5/5.

Ja
Review №32

Electronic heaven 👍

Tm
Review №33

I got a DVR from here but it fails to start, any way I give the 5 stars because they take it back and replace it with another one but check it before I left the store, very good customer service. Thankyou Guys.

An
Review №34

Every time I visit someone is always willing to help and are very friendly!

Re
Review №35

They almost always have what I need.

Ch
Review №36

I was excited on the way to altex hoping to not only purchase some components I need for a project, but also to get the chance to get insight and advice from professionals in the field as well. I have a passion for IT and spend a lot of my free time on different projects. Whenever I got to the store I was feeling like a kid in a candy store. However, I was very quickly made to feel as if I was a nuisance for asking basic questions and trying to get help from people that Im certain were only disregarding me because I looked disheveled since I had been working and sweating all day before. I did encounter some employees that didnt make me feel like I wasnt human filth, but the way I was made to feel ruined something I was very excited for. I will come back because I wont allow a bad experience to deter me from my passion. The bad taste, though, will linger.

Vi
Review №37

#1 Thanks

Cr
Review №38

In the bag. First.

Br
Review №39

I really love this place. I can get everything that I need for my work at great prices. Thank you for being awesome.

jh
Review №40

RUDE.... TERRIBLE CUSTOMER SERVICE. No help trying to purchase security camera system.

Go
Review №41

Id never heard of this place until I needed some connection wires and it was recommended by a college. Really pleased I went! Really helpful team, good location, decent prices and different versions of what ever you are looking for!!

Ve
Review №42

Friendly staff, nice variety of products

ji
Review №43

I came back to Altex today because i couldnt get the new monitor to work. If there wasnt a solution i was going to return it. Andrew worked out the solution to the problem and i left with it working. Thank you Andrew for the great service. I will be back! JP

Mi
Review №44

The staff is incredibly helpful. Ive walked in with a vague idea of what Im trying to do and they immediately get you set up with everything I need and nothing I dont. Ive had questions about seemingly specific products and these guys told me everything I needed to know.This is the place I go for all my tools and supplies for my job. Top rated staff, products and quality. Keep it up Altex!

St
Review №45

They have stuff no one else has. Its like a Sams Club sized Radio Shack and then some with knowledgeable employees.

Na
Review №46

Great selection, customer service was good. Staff knew their products. Love supporting local stores over online

Ch
Review №47

Helpful staff. Very polite. I walked in having a rough idea of what I needed but not really sure what would be best for my situation. Robert helped me out and was extremely knowledgeable.

St
Review №48

Great selection, knowledgeable help, reasonable prices. My go to store for most things computers, cables & electronics.

Lu
Review №49

Nice people, nice service, very helpful and honest.

Da
Review №50

Not the friendliest staff and a nightmare to get to -- but they have what you need at reasonable prices. Good stock of quality items. And, although the staff doesnt rate high on personality, they are by no means, rude in any way and are willing to help. In addition, 290 has always been hell. Even before all the new construction.

Ge
Review №51

Great place for various computer supplies

Ma
Review №52

Ive known about this place for years. Possibly the best place that I know of to come to if you have computer problems, or need a new system or parts. Very attentive and knowledgeable staff that have always given excellent service and high quality of work. If youre thinking of going to Best Buy or Frys, skip those two and come here instead.

Da
Review №53

Very nice store for PC parts, labor, and advice

L
Review №54

Nice people. perfect inventory selection.

To
Review №55

It is quite a drive for me to go there, so I save up my projects. Every time the service has been great. The staff will offer knowledgeable help find the products you need or let you walk around and browse if you want. There are no box pushers here.

Mi
Review №56

No mobile printer here

Pa
Review №57

After a quick consultation over the phone with sales representative Michael Smith regarding Internet modems and routers, I experienced great customer service, product explanations, suggestions, and instructions to install my equipment. I will definately return and do reccomend their products and services. Thanks again Michael Smith....

Ad
Review №58

Great customer support and lots of unique tools and gadgets to choose from. Fair prices.

Ja
Review №59

Always pros in my favorite pc parts store!

Ge
Review №60

Definitely the go to place for data supplies and good prices too!

Jo
Review №61

They have almost everything depending on stock.

Wi
Review №62

Convenient place for computer & electronic parts. Good stock & knowledgeable staff.

He
Review №63

I wont be back, thats for sure. I had heard such great things about how they could replace a boot-up drive on an expensive laptop at a great price. $75 diagnostic fee and a $200 charge? 😒 3 days? Really? No, Im good.

Da
Review №64

Considering I built my system from Altex from the ground up dont believe the lack of upgrade parts review. Altex is not a huge bulk store like Frys or MicroCenter. These guys will bend over backwards to help you figure out what parts you need and what kind of budget youre working with to get you up and running. Highly recommended.

Ta
Review №65

Great Experience! Robert the store manager, was amazing to work with!

sp
Review №66

I love Altex. This is the place for anyone thinking I wish Radio Shack was still around but not the 2000s Radio Shack, more like back when they were good.Altex hase something for almost all of my intests. Easy to find what you need, difficult to leave without more then you came for.

ri
Review №67

This is a store for parts & service for computer & things for electronics always friendly knowledgeable & willing to assist I recommend this place a lot.

Ma
Review №68

Alex always has what I need in stock. I constantly shop here for work and personal uses.

Ga
Review №69

They have almost complete compute accessories and nice staffs

Ry
Review №70

This place has anything you need that is computer related. Staff are friendly and very helpful.

Er
Review №71

Always a good place. Ive been shopping there for a while. They have a very knowledgeable staff that has always been helpful.

ce
Review №72

Always smart friendly associates

Al
Review №73

Not only is everyone very helpful, they just happen to have everything I need whenever Im in a pinch. They had my Raspberry Pi, and on my more recent visit I found everything I need to repair my drone. They even had iFixit brand repair tools! That made my day. So, to sum it up: a good store that has all of my tech needs close to home.

JO
Review №74

Very poor experience. There are other electronics store that have better Customer service and prices...

Vi
Review №75

Those guys are rude all the time! I ask for some cables and they don’t help me to find the model. bad attention. the worst is the only store close to me.

Fr
Review №76

Couldnt be in business without Altex. Been doing business with them for over 20 years. Their certified staff is very helpful. I want to particularly thank Renee for the extra help she has given after all these years.

Jo
Review №77

Great store lots of stuff available that isnt readily available anywhere else well organized and great prices

Ro
Review №78

Grate place,

Da
Review №79

This store is super convenient when you need to buy more than a Best Buy or Fry’s can offer and you don’t have time to order online.The staff was very friendly, helpful, knowledgeable, and in good moods (that’s not always the case at some stores). The supply was plentiful. They had plenty of variety in stock, and I was able to purchase everything I needed for a project I’m working on. Ended up buying some stuff I didn’t exactly need but definitely wanted.I highly recommend Altex for your same day IT project needs. They also provide bulk services for the larger more thoroughly planned initiatives. They have several options at all price ranges for things like power cables, network cables, server/telecom rack equipment, etc.

Ja
Review №80

Convenient, but not as many choices as some competitors. Prices may not be the lowest around either. But they will do their best to get what you need.

Ja
Review №81

They have all of the parts for my electrical DIY repairs around the house. Great service and price.

Ri
Review №82

Nice place, nice staff always willing to help.

vi
Review №83

Guy ran out side to give me a small item after I left the building. Great selection and even better service. If you are looking for hardware in this online world, it is worth it to stop by Altex first.

Wa
Review №84

Has pretty much everything you are looking for but at brick and mortar pricing. If you need it now... Just priceless.

Ro
Review №85

Very good place to get anything for your computer or electronic devices.

An
Review №86

Very proffessional staff. Robert Vega and Rene always greet me by name. I wish I was better with names but the guy that drives the Red Accord Coupe has gotta be the best in product knowledge and customer skills. Very great place to do business.

Ha
Review №87

Wide range of mostly commercial-grade equipment. Reasonable prices and excellent customer service.

Ra
Review №88

Huge selection of consumer and enterprise products. Knowledgable employees.

De
Review №89

Great selection of hard to find computer and electronic equipment. They have a friendly and knowledgeable staff. Their prices on cables and connectors are exhorbatent. Most recently I needed several DVI to HDMI connectors. Their price was $12.99 for 1. I ended up buying them on Amazon for $3.00 a piece including same day delivery.

Mi
Review №90

Nice and neat place

Aa
Review №91

Overall good experience. The employees were helpful in finding what I needed for my computer.

Jo
Review №92

I would never shop at this store again. Their prices are ridiculous. Their Merchandiser or store managers do not pay attention to current MSRP. If you are wanting to build a computer, please stay from Altex. You will get ripped off. I attached a picture from Altexs website. I am writing this review June 26, 2019. In two weeks, Ryzen 3000 series releases, and these AMD 1000 series chips are still priced at their original 2017 MSRP. Its worse, when you take a closer look, you will see that the Ryzen 7 1700X is priced higher than the new Ryzen 7 2700X. How is that possible? What world does Altex live in. When you examine sites like Newegg.com, these same chips are priced more aligned with AMDs current MSRP. Ryzen 7 2700 x = $294 and Ryzen 7 1700x = $166.Worse, they do not price match. When you bring it up to their staff, they tell you that their prices are firm. I understand, its hard being a local computer store. They are a local Texas Chain, and I am a proud Texan. I lived in San Antonio while in College and I discovered their store off of HW. 1960. I loved them in 2010, but it is 2019 and they are not staying competitive and they are ripping their customers off.I would love a response from Altex, but I will not shop at this store often. The only reason why I may is because they carry computer cases from my favorite case manufacturer, Phanteks. But when I need to purchase hardware, I go to Micro Center. I am sorry, Altex, that I have to write a negaitve review for a Texas Chain. #R.I.P.TexasownedWhat-A-burger

Da
Review №93

The staff was very helpful and got me sorted within 5 minutes. Great selection of bulk cable.

Kr
Review №94

Best electronics store for hard to find components! Big enough to have what you need, and small enough to be in and out quickly.

Vo
Review №95

Great place for electronics, computers, cables, routers and such.Service is way better than Frys, the quality is too.

Da
Review №96

Excellent store with great products and outstanding service that carries computer and network supplies for professionals

Ch
Review №97

Yeah its a computer store but you can find a lot of is stuff that you cant find at other places. Headed toward the professional credited. The people there are friendly and ready to help.

Ch
Review №98

Great store to get supplies with short notice. A bit over prices on RJ45 keystones and other supplies - but when you need it now, Altex will have it.

Al
Review №99

Lots of computer parts.Great place to get replacement UPS batteries.

Jo
Review №100

If you need PC parts check here they will have it or help you find it. Prices or reasonable.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:18670 Northwest Fwy, Houston, TX 77065, United States
  • Site:http://www.altex.com/
  • Phone:+1 281-469-8886
Categories
  • Computer repair service
  • Electronics store
  • Computer store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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