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Maid Brigade of Houston
5320 Gulfton St, Houston, TX 77081, United States
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De
Review №1

My Maid Brigade team always does an amazing job. My house smells wonderful, clean and shiny. Best part, they envelope fold my toilet paper. That is an added special touch. Love my MB Team

He
Review №2

As a realtor I love Maid Brigade! I trust them to clean all of my move-in/move-out listings. They are consistently five-star! They make sure its clean from the floor boards to ceiling fans. Even ovens.Thank you Maid Brigade.

Ma
Review №3

They do a good job and the team has been wearing masks (as do we). I would recommend them.

Vi
Review №4

Excellent service. Detail orientated and through in their work ethics. Everything was sparkling clean! I highly recommend Maid Brigade.

Ch
Review №5

The Maid Brigade ladies did a fabulous job! They were professional, on time, and miraculously removed scratches from shelves & drawers from 9 years of wear and tear! I highly recommend them for a deep clean or moving clean.

Pa
Review №6

Today I will be canceling my service of 2 years with Maid Brigade. The first time they came, for deep cleaning, I was pleased, so I requested the same crew for my regular service. They were good, but then after awhile they didn’t even pick up items to dust under and around them, and barely ran a mop over floors. When I complained, they sent someone to completely re-clean my place. A new crew was then assigned at my request. Friday I came home to find, after my calling to request special attention to floors, and garbage to not be put outside front door, that neither request had been honored. The floor to my patio still had my own shoe prints on it, kitchen counters still hadn’t been cleaned in three areas, fridge handles hadn’t even been wiped down, and bathroom counter top still had some hair on it I’d missed when cleaning it after my dog’s recent hair cut. I’m so disappointed. These guys will start out to impress, but aren’t worth the money. Friday’s cleaning was the worst cleaning job I’ve ever had.

Ke
Review №7

Maid Brigade did a wonderful job cleaning our home. I dont think our home has ever looked so good. We would highly recommend their cleaning services and will continue to employ them for our future housecleaning needs.

Li
Review №8

Ive worked with this company for years and they never disappoint. Very professional and thorough.

Ha
Review №9

Such a pleasant experience with maid brigade!! They cleaned my entire apartment for a very reasonable amount. Super easy, they came while I was at work and everything looked perfect when I came back. Will defintely be using them again.

Ji
Review №10

I have been using Maid Brigade for four years. This is a great company. Extremely professional.

Je
Review №11

I have been a customer for several years and the quality is always is always exceptional.

Lo
Review №12

The ladies cleaned ok. Some things I see around like corners on my floor are still dirty and some spots on my counters weren’t wiped down very well. I was suppose to have 2 people but 3 ladies came which is fine but at the end I was charged 233 and I feel it was a bit much for the overall quality. At first they looked a little uncomfortable which made me feel a little uncomfortable. Not using them again.

Na
Review №13

I use this company for monthly cleaning services and Im always pleased with the service. We requested a deep clean this month and they did a great job! The quotes they provide are accurate and the service they provide is always as promised. I was able to make special requests for things like extra vacuuming in our bedroom where our dogs sleep and more hair accumulates. I also requested fridge and oven cleaning. The staff wear masks while theyre here and they use the best products to clean. Im so grateful for their professional and friendly staff!

Al
Review №14

Professional staff and qualify service. Good pricing! Helpful team for onboarding

Hi
Review №15

The ladies were very efficient and extremely nice. I was very impressed that their supervisor followed behind them to check their work. Signed up for weekly service after getting this deep clean.

Mi
Review №16

The Maid Brigade team was incredibly thorough and professional. We were so impressed with the level of detail with which our house was cleaned. The customer service team is also incredibly responsive and helpful. We are so happy we switched services. (:

Li
Review №17

Best cleaning service Ive ever used. Very professional and thorough. I highly recommend

Su
Review №18

Was very pleased; will use again!

Do
Review №19

Martha and Ana did an excellent job in cleaning my home. I could tell right away as I walked into my bathroom that every spot was cleaned especially around the toilet. Martha and Ana both have very pleasant personalities and were very courteous. Thank you again, Jessica, for honoring my request to have this team clean my home. I appreciate the great customer service from Maid Brigade. Dorothy Schepmann

Pa
Review №20

A crew cleaned my home earlier this month and I have already scheduled them again for the second time. We did a deep cleaning the first time. I will have them do their standard and add a couple of tasks on their next visit - sort of an a la Carte option.I was very happy. They were polite, down to business and I felt that my home was carefully cleaned and spotless. A weight lifted and having it all done, ready to enjoy made my day and week. Thank you, Robert and Maid Brigade!

De
Review №21

This company knows how to treat customers with affordable and professional service. Their non contract plans deliver peace of mind and quality performance on the highest scale. I recommend the Maid Brigade for all your cleaning needs.

Il
Review №22

Watch out for extra time charges! It will happen. Thats the problem with using a hourly cleaning service. They did a good job but cost too much

Jo
Review №23

The service was exceptional and the results were simply outstanding. I needed a good deep cleaning for the initial cleaning. It took 3 hours and was well worth it, house looked new. Would definitely recommend this service to friends and family.

Ja
Review №24

The Maid Brigade comes to my house once a month. As a single man, I really appreciate the house cleaning. Very profession and efficient. Keep up the good work.

Ke
Review №25

We love Maid Brigade as their staff always does a outstanding job when they come to clean our house. Everyone that shows up and at the main office are very friendly. You can tell everyone takes pride in what they do, which is hard to find when it comes to companies.

Je
Review №26

Great job! The house sparkled and smelled fresh!

As
Review №27

I’ve used MB multiple times now (for both deep cleaning and 1x month standard cleanings) - and they do a fantastic job. Top notch customer service and very thorough cleanings. Always impressed! :)

Ki
Review №28

A Maid Brigade team has been cleaning our home for over a decade. It is always wonderful to be able to come home to a clean house. When ever we have had to change our cleaning date they have always made a rapid accommodation. We also feel safe with them having the keys to our home since they always lock up properly when finished.We highly recommend their services.

Da
Review №29

Weve been clients for almost 8 years and truly appreciate the excellent service each and every time a team enters our home. One of us works from home and they are so considerate. They are a great value for the service they provide. We highly recommend them to you.

M
Review №30

Maid Brigade provides professional and thorough cleaning.

El
Review №31

I have used Maid Brigade for almost 15 years now. They are extremely professional and responsive. The work they do to clean and disinfect my house allows me to concentrate on my career and not worry about having a clean house. I am successful because they have my back.

Ja
Review №32

I engaged Maid Brigade to perform an apartment move-out cleaning. They were right on time and started working promptly.Wow!!! Amazing job. My apartment was cleaner than when I moved in!! Can’t recommend highly enough. I will certainly be using their services again in my new home.

Sh
Review №33

Showed up on time. Respectful of me and my family and wore masks in our home. Do an efficient clean.

Go
Review №34

Team #7 (plus 1) is incredible! What more can I ask! Team #7 is tops by their own-selves. I keep meaning to say thanks for the little scraper. Do you know how great that is? It can scrape cheese and anything off plates and pans. Maid Brigade, youre great!

A
Review №35

I’m only giving three Stars, one for each lady who came to my home. This will be my first and last time using Maid Brigade courtesy of Jessica. She’s a manager and she is rude. She cuts you off when you’re trying to ask a question and lacks active listening skills. I appreciate Esmeralda’s courtesy and thoroughness when I initially scheduled however, what was communicated with me doesn’t seem to be what’s reflected in the email I received — so I asked questions — nor what Jessica is saying. Kudos to the ladies who showed, up but Jessica misses the mark with customer service. Maybe it’s an off day but apart of quality service is not cutting off your customer.

Go
Review №36

My grandchildren were here when they came and even they commented about how good the house smelled and looked. Little kids say it like it is. I told them, I know! This is why I keep asking them to come back. Thank you so much!

B
Review №37

I have been using Maid Brigade for over a year now. They are thorough, professional and have excellent customer service! They do magic things with all the cat hair! Highly recommended!

St
Review №38

I have been using Maid Brigade for years. They even moved across town with me without any interruption of service or quality. Very trustworthy employees and always do a great job. Worth every penny.

La
Review №39

N doing their first clean of the house things were great. Each week they came afterwards big things were missed (obvious dusting skipped in multiple areas). The first two times these things were missed I simply asked that they remember to address them when they came the following times. This week one of the items I had referenced was skipped again so I did let them come back out to remedy the issue. Upon their departure, it was discovered that they still did not pick up the items on the mantle, only dusted around them, leaving easily visible dust under the legs of the items. When I emailed to let them know this was still not satisfactory (and sent pictures where you could see the line of dust under the legs of the items) I was told the mantle is too high for them to dust. The mantle sits at 53 and they had a step stool they used on other visits. Seems odd it was accessible on their first few visits, but not on future visits. At the end of the day, they forsake speed over quality and seem to have no appreciate for the irony of the excuses. They say they dust blinds and fans and other things that are over 53 . . . I guess that is only on initial visits. Do your research, get what you pay for, dont settle for lazy.

Th
Review №40

Had a great experience with an apartment move out cleaning. Would recommend this company to anyone!

MF
Review №41

Jessica and her colleague did an amazing job with my long-overdue housecleaning. They were professional and very cautious and wore facemasks and shoe covering when they arrived. And my house smelled so fresh and clean afterwards. Thank you Maid Brigade!

Co
Review №42

We had the team of Cristella and Olivia come clean our home and they were very professional and thorough and very nice! We have already scheduled our next cleaning! Thank you Maid Brigade!

Br
Review №43

Always great service. Good to know when maids are arriving. After an hour, the house is nice and clean.

an
Review №44

Great service and perfect if you airbnb your home.

Ka
Review №45

Maid Brigade did a phenomenal job cleaning our home. My only complaint is that they left some very deep scratches in the wood floor while cleaning and did not notice. TO THEIR CREDIT, Rob contacted us as soon as he saw our messages and photos, and Debbie spent a lot of time and effort trying to make it right by us and always kept us updated on the process of getting a floor repairmen out to us.

Ka
Review №46

Love Maid Brigade. Excellent service.

Jo
Review №47

I can’t say enough about how great Maid Brigade is. They are organized, thorough, accommodating and genuinely kind! I highly recommend them!

Am
Review №48

Maid Brigaid does a great job- I recommend them!

Ka
Review №49

Great cleaning today! I really appreciate the teams attention to detail. And they are nice too! Thank .

Sa
Review №50

What a difference it makes to have a clean apartment! The maids come in a team so It doesn’t take long. They are pleasant, and they make a few small adjustments that make everything look better.

St
Review №51

Maid brigade came to clean my house today. While cleaning the house they attempted to move my couch and created a two foot gash in my hardwood flooring, covered it with my ottoman and left without saying a word. Ive contacted maid brigade and hope they can remedy this situation.12/30 Edit: They contacted me this morning to apologize and said they would set up a wood repair service.Final Edit: They sent someone to fix it and while its still kind of noticeable I appreciated their efforts to rectify the situation.

Go
Review №52

Thanks TO Maid Brigade my home is Beautiful and Shinning Clean... My Maids were wonderful and with manners and did a wonderful job in my home... Thank you so very much for your services...

As
Review №53

Loved using this business! They are thorough, efficient and professional and I will definitely be using them in the future.

Go
Review №54

I appreciate the ladies that came to the house yesterday. I was in the process of painting and redecorating a room and told them they didnt need to worry about that room. They worked through the house and by the time I finished, they were able to clean the room I was working in. I really appreciate their help.

Vi
Review №55

I hired them to do a move in cleaning and they did a very thorough job of cleaning and disinfecting my house. Would use again!

Da
Review №56

Was amazed how clean they got my place. Definitely went above and beyond my expectations.

Ba
Review №57

We have used this service multiple times and have been very pleased with the experience. Good cleaning results and helpful in scheduling and communicating.

Ru
Review №58

The cleaning team did an impressive job at my home especially on my glass staircase.

Ba
Review №59

I have used Maid Brigade for many years. I even referred them to both my mother and daughter. Always willing to work with me on scheduling, too. Try them!

Ca
Review №60

Great services, they did an awesome job I highly Recommend this company!

VA
Review №61

I really appreciate Maid Brigade in these plague times. Not only have they always done a great job cleaning my home over the years, but now the team that cleans my house, their tools and everything in my house gets disinfected with hospital grade disinfectant! Great job!! Woohoo!!

Su
Review №62

The teams sent are professional, quick and personable. Ive used Maid Brigade for many years. I highly recommend their service.

Go
Review №63

The cleaning team did an outstanding job! They were extremely professional and went above and beyond in every way. Were so grateful!

Go
Review №64

No one can do better than Team #7. Everything is always sparkling when they finish. And they are so quick. Thanks!

Ja
Review №65

I have used Maid Brigade weekly for 17 years, which probably says quite a bit about my opinion of their service. Over that many years, I have had small problems now and then, but their customer service in that regard is spectacular. I have had many teams over the years and all of them have consistently provided shining service and gone beyond what was expected. I love Maid Brigade.

el
Review №66

Always do a good job, thank you

Ma
Review №67

The team of ladies always arrive on time. They know how to please as they leave my house dusted, floors swept, vacuum, and mopped mopped, kitchens and bathrooms sparkling. I know I can count on them.

Go
Review №68

Marcia and Aracely, team 24, did an excellent job. Especially my kitchen! the counters, stovetop and stainless steel appliances were sparkling. They really made me happy. Great job!

Ca
Review №69

I am thrilled with the customer service of Maid Brigade for both the call center and the actual maid service itself. I have used a competitor in the area and paid more per cleaning and did not receive near the quality of customer service that I have with Maid Brigade. Everyone I have encountered with this company has been professional, polite, and executed their job phenomenally. I work over 80+ hours, 7 days a week, and having this service and company helping keep my apartment clean is invaluable. Thank you to everyone and the teams at Maid Brigade!

Ke
Review №70

Ive used Maid Brigade for several years and they are wonderful! Very professional and they do an amazing job.

Go
Review №71

Really happy with this week. Great job ! would happily have them back again for next cleaning.

Jo
Review №72

I really appreciate the wonderful COVID-19 precautions my team takes in my home.

Go
Review №73

Very happy to have Pricilla on the crew. But they all were professionals with smiles to boot. My house was very dirty from the construction.

Go
Review №74

Outstanding work by the two employees. We are very impressed and will use in the future when needed. Thank you!

Sy
Review №75

We are pleased with the service we receive. The Team does a good job.

Go
Review №76

Awesome team! My house sparkles. They did a great job and are very friendly!

Go
Review №77

The ladies that clean my apartment are very professional. My apartment looks and smells great.

Go
Review №78

They arrive promptly and got right to work. They were courteous and did a great job.

Bl
Review №79

I have relied on Maid Brigade for several years.I am an older functional autistic.The ladies always do a good job for me

Yu
Review №80

Maid Brigade has been consistently providing me with quality services for the last 8+ years.

Go
Review №81

This team was amazing! If they could come every time thatd be great.

ka
Review №82

I have used this service for years. They do an excellent job of cleaning, I highly recommend this service.

A
Review №83

Im always happy when the ladies come. They work fast yet meticulous and literally mop themselves out the door. I also like that you adjust the crew according to their arrival time. The last time they came later than usual due to workload and rainy weather. You sent a crew of three! Taking care that however late they come, they will be gone before family evening schedules begin. Thats very considerate and smart. Thank you very much, I am recommending you whenever I can.

Go
Review №84

The ladies that came to our house were incredible. They were so nice and did a spectacular job. Will call again!

Gi
Review №85

Horrible job. I had to call them back to redo the job. I dont recommend. They were 1.5 hrs late.

Go
Review №86

We mentioned we were having a guest for the holidays and this crew very cheerfully did great cleeaning. I would say meticulous attention to deatal. We apprediate our clean home very much. Thank them please

Jo
Review №87

I have used Maid Brigade for 20+ years. They are great!

Am
Review №88

Ive used there services for 3 months now. If you want a GREAT deep clean service I highly recommend them as they will clean every corner of your home. I am rating them a 3 due to the last two services where i was not impressed with the service. I felt like I was just paying for dusting and vacuuming (things I can definitely do myself). They do not include washing dishes in there basic service. But it is available at an additional cost. I would not rule them out if you are looking for house cleaning. They may have not been a good fit for us doesnt mean they wont be for you.

Ma
Review №89

Our shower never looked so good! The general quality is excellent!

Go
Review №90

Black lamp in my den shines! Even the light switches had been wiped! Thank you!

Su
Review №91

Suzanne and Teresa did a fantastic job again of cleaning my home. I appreciate that you send these two women; It is very calming for me to know that I dont have to watch what they are doing all the time. Afterward, everything is clean the way i expected them to clean.

Go
Review №92

They did a great job with the baseboards, blinds, ceiling fans. Overall, it was a great job!

Je
Review №93

Fantastic job as always!

St
Review №94

Would like this team to return every time if at all possible! Best experience TO DATE!!

lu
Review №95

I would give 0 star if I can. Scheduled cleaning service this morning but they never showed up. Not even a call! Very disappointed! Customer service from Monday to Friday, I don’t even have a place to complain. If they can’t provide service on Weekends then let us know. I would definitely not let them make any money from me and I hope you find my post useful.

A
Review №96

The team really did a good job. Chrome in bath was sparkling and free of water stains. Carpet vacuumed well. These were the two stand outs and I felt like the rest must have been just as clean. Thank you.

Go
Review №97

The ladies that come out did a super job. The one that clean the bathroom made everything look so fresh and clean. That is her specialty. The one that did the floors OMG mom said her floors never look cleaner. They are a great team

A
Review №98

This crew was so sweet. I was home with my 3 year old twins and a newborn. I usually try to get out of the house so we are not in the way but it was raining and I just couldnt manage. They were so patient with me and the kids. They did an excellent job and I sincerely appreciate how kind they were to my little ones.

A
Review №99

I was overly impressed with the cleaning service of my town home. I would recommend your cleaning service to any family or friend. The rate of customer service is a 10+ STARS!!! Job very well done! Thank you and the team very much!!

A
Review №100

I dont normally complete quality cards, but whoever cleaned our house yesterday dud a spectacular job. They really went above and beyond, if its possible to schedule them regularly, that would be wonderful. Thanks.

Information
5 Photos
100 Comments
4.7 Rating
  • Address:5320 Gulfton St, Houston, TX 77081, United States
  • Site:https://www.maidbrigade.com/tx/houston/
  • Phone:+1 713-271-3110
Categories
  • House cleaning service
  • Cleaners
  • Commercial cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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