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R&R Carpet Cleaning
6802 Los Tios Dr, Houston, TX 77083, United States
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De
Review №1

This is the second time we used Robert to clean our chairs and sofa. Hes a true professional who takes pride in cleaning. Hes very thorough and polite. He makes sure its clean and stains are removed. I will only use him for my furniture cleaning

Ja
Review №2

My family has trusted this company for over a decade. They have been always been prompt, delivered excellent consistent service and offered reasonable pricing. You can stop scrolling and set up your appointment now. R and R Carpet Cleaning has made me a customer for life for all my carpet, furniture and mattress cleaning needs.

Ma
Review №3

I am very pleased with the service of R&R Carpet Cleaning. I would, and will refer their service to everyone I know. Mr. Dixon did a great job, and to my suprise, my carpet was dry in no time. I will definitely use them again.

Mo
Review №4

Mr. Dixon was timely and professional. He even cleaned the box spring of the mattress I needed cleaned and the area rug in my living room, which were not part of my original quote. I would recommend him and would hire him again.

Br
Review №5

Very impressed with Robert! He was professional, on-time, amazing with his communication, and did a stellar job. I will be calling him again the next time we need carpet cleaning services!

pm
Review №6

They arrived on time, did a great job, very mannerly & helpful and charged the price I was quoted. Great experience especially since another carpet cleaning company wanted to reschedule 2 hours before appointment & 5 days later! R&Rs website was extremely easy to navigate and as soon as I made a booking for the same day someone contacted me within 15 mins. Altogether a great experience!

Ke
Review №7

My parents came to visit with their dachshunds who peed all over the sides and back of our brand new white couch! We tried to clean it ourselves but still if you sat on the couch it just smelled awful! We scheduled online with R&R (which my social anxiety self absolutely loved!) and he showed up perfectly on time. In about an hour our couch was brand new with ZERO smell or stains!!! Highly highly recommend!

He
Review №8

Robert was on time and did a great job with our two couches and a chair. They look brand new! Such a great service and very professional---I would highly recommend!

Ni
Review №9

Robert did a great job, timely, professional, and arrived when he said he would. Upon arrival he explained everything and the outcome we should expect. We werent disappointed and we will be using him for our future services when needed.

Je
Review №10

I will definitely use R&R again. Robert did a great job. He was friendly, efficient and the service was good value for money.

An
Review №11

I’m very busy and was working a 6 day week when booking online. They emailed and texted my confirmation time and explained the services. Robert showed up on time, was quick, efficient, and the rooms smell and look amazing. I would recommend this company to anyone and will be using this company from now on.

Ca
Review №12

R&R Carpet is my go to business for getting my rental homes in tip top shape. The work is phenomenal!

An
Review №13

I was blown away by people’s reviews for R&R Carpet cleaning. I was so impressed that I had to cancel my first arrangement with another company and schedule with R&R. I was just curious about what makes them special.Honestly, I was not disappointed. Robert does it’s business with due diligence. Very professional. Robert took his time to move things around and gave the carpet in the house a very good clean. My carpet feels like brand new. Even though R&R cost a little more than the other company I wanted to use initially, I have no regrets at all. The job was very well done. Worth every penny.Thanks Robert for all you do, keep it up and don’t loose that touch that you have. We all see it and love it too. Well done👍🏼.

Ab
Review №14

Updated 10.3.2021 - We just had our yearly carpet cleaning and standing behind everything I said last year. R&R is the best!One thing that made me pick R&R is I called Robert for a quote and he set the expectation of my pricing and why it was different from others. When I received my bill it was exactly what he quoted. He was very professional and didnt try to up-sell me. He was able to get the stains and odors out of my carpet too.I might add he was 15 minutes early. Customer for life!

Su
Review №15

Such a good experience! He worked super hard on our rug and couches. My light tan couch which was horrible looks so much better and he only used natural products because I’m pregnant. He did say with chemicals it could look better - but no thanks! Appreciate the hard work will have him come do other rooms and things as we need.

Ki
Review №16

Satisfied customer. Robert was friendly and professional throughout the experience. If we have a need, we will use this service again.

ku
Review №17

I have never seen anyone take their time clean carpets and upholstery. Its previous these guys know what they are doing. Although a little on the expensive side, i think its pretty worth it. With the way these guys clean your home, its a yearly expense

Fi
Review №18

This company exceeded my expectations. First of all, the booking process was seamless and quick. They arrived early and did a quality job. All the 5 ⭐️, well the proof is in the pudding!

Mi
Review №19

Owe some guy, very kind and professional I would have him in my home anytime.Cleaned two sofas and three upholstered chair. A few years ago we also had him clean our carpetAlways on time and his charges are a good value. Thank you Robert.

ch
Review №20

Awesome service and very professional! This company has done all of our beds in our home (separate times). Just yesterday our puppy unfortunately soaked our mattress with urine and R&R got the smell and stain out completely! Not only that but their cleaner made our whole bedroom smell nice! Robert asked me mid service if I could still smell the odor on our mattress (which I appreciated), shows how much he cares about his customers! He also gave us a bottle of cleaner in case our pup decided to do it again or if the smell miraculously came back (it hasn’t). 10/10!!

So
Review №21

Robert contacted me ahead of time and asked for photos of the areas to be cleaned. He sent me a very reasonable quote which I agreed to. He arrived on time. He was very professional, explained what he was going to do, took his time and did an excellent job. He even did a spot clean in an area not included in the quote for no additional cost. We are very pleased with the service. Will definitely recommend them to others and use them again in the future.

Ma
Review №22

After reading several reviews I decided to give them a chance. Glad I did, not only did they out cleaned the last three larger competitors but they were 20% less. I have found my new permanent carpet cleaner. Thanks guys.

Ke
Review №23

R&R was prompt, professional & courteous from scheduling to providing the service. The website is helpful for most inquiries but Robert was still able to answer any additional questions. He states the facts and doesnt try to hide extra costs or add unnecessary services. Recommended for your carpet cleaning needs.

Gr
Review №24

Robert was very punctual and helped me move my large furniture out of the rooms. He answered all my questions and offered advice for future carpet care. Rooms are now spotless and canine smells are gone. I would definitely recommend him and will use them in the future.

Li
Review №25

I am in the process of selling my home and needed it to show in the best possible way. . Robert was faced with some tough stains because of my animals. His first trip out was remarkably successful (I truly did not believe wed have much luck). That night I noticed a couple stains had surfaced again but not nearly as dark. When he called to follow up the same night I mentioned them to him. He was back the next day and hit them again with great success!!!!

Sa
Review №26

Robert with R&R carpet cleaning did an incredible job with cleaning my carpets. I had a ton of pesky puppy stains and I was certain I would have to replace the carpet in order to get rid of the stains but luckily R&R was able to get my carpet looking brand new again! The carpet was a really light cream color which is super inconvenient already and with the stains it was disaster, I am so pleased with my experience and I definitely recommend R&R to anyone needing their carpets cleaned. If the stains reappear R&R will come back to ensure that they are removed. Very pleased!!

Ma
Review №27

Rodney will be a return to my home. He did a lovely job with my upholstered furniture. Rodney arrived on schedule, was efficient and was professional. Great Job, Rodney. Ive already rescheduled him to come back to do our carpets.

Ca
Review №28

Magic!!This is my second time using this company. I tried someone else in between and there was no comparison! R&R are carpet magicians, they got my cream carpet spotless after buildup from two dogs and two kids. They are super professional and kind.I will definitely be using in the future!

Ch
Review №29

R&R Carpet Cleaning was a great find for us! Communicated well, I knew exactly when they would arrive. And professional from start to finish!! I would highly recommend this business!!

Mi
Review №30

R&R did a great job, and I appreciated how transparent they were in their methods and pricing. Would recommend.

Li
Review №31

Robert always does a wonderful job. He has always been punctual and is personable and conscientious about the quality of his work. I highly recommend his services.

St
Review №32

Great service! Professional, easy to schedule and upfront pricing with no haggling.

An
Review №33

Robert was punctual, professional, respectful and responsive. He did a thorough job. We will definitely use him again!

Ru
Review №34

Almost three years ago ...Robert called to say he was ahead of schedule and could start the job two hours early. Perfect for me! Nice guy, hardworking and knows his business well. Everything looked great and his prices are very reasonable. This job was for my uncles house and I liked his work so much that I scheduled for Robert to come to my house tomorrow to clean my living room furniture.Fast forward to now...my third time to use Robert to clean carpets and furniture. Shows up on time, works his tail off the whole time, systematically works through all tasks in a logical sequence, friendly and professional. This time he removed three spots on the carpet that I was sure would not come up. I know who Im going to call again next time without hesitation. Thank you so much Robert🙂🙂🙂

Ma
Review №35

Highly recommend R&R. You could book the time online, they were punctual, the carpet looks great (I was ready to rip it out), and you could pay online. Easy transaction with excellent results.

St
Review №36

Very professional and carpet felt and looked great afterwards. Highly recommend using this company.

Ca
Review №37

Arrived 10 mins early did an absolute amazing job very friendly asked questions to make sure I was pleased I highly recommend

de
Review №38

On time. Very nice. Did a wonderful job. He cleaned my chair and was concerned about the noisy machine so he took it outside to clean it. Looks brand new. Would definitely use him for carpet/upholstery or any cleaning. Very fair price too.

Ca
Review №39

Updated review: I just used Roberts services again prior to moving, and he did a fantastic job once again. Highly recommend!Previous review:Fantastic job. Punctual, responsive, and got some OLD pet stains completely out of the carpet. Great experience, will use again.

Em
Review №40

R&R did an amazing job! My carpet looks just like it did when I first moved in! Robert was very honest and even told me the truth about a service that I scheduled that I did not need. He arrived early and immediately went to work. Very professional! I am definitely recommending him to my friends and family. Thanks a ton!

Te
Review №41

Terrific company. Very professional and knowledgeable. We received carpet cleaning with “possible” upholstery cleaning. Robert was careful to perform a spot test on the sofa before attempting to clean it. He then went the extra mile to research where our sofa came from to contact the store directly and obtain the correct solution to clean it. Robert said this would ensure the warranty is not voided. I thought that level of customer service was stellar!! We will definitely use this company again. #supportveteranbusinesses

Tr
Review №42

I needed to have the carpets cleaned in a house I rented. Robert showed up early, took care of all the carpets quickly and efficiently. He talked me through everything he was going to do. Really appreciated the timeliness and professionalism!

Ni
Review №43

Called Robert to help us with a stubborn pet stain on a brand new, expensive rug. Showed up on time, went above & beyond, and the results were great. Hes our carpet cleaner for life.

n3
Review №44

Our sofa set had been stored in our garage while we recovered from Harvey. There were multiple times so I made appointments and had to cancel due to another set back in the house and Robert was always flexible and understanding and I greatly appreciated that. When we were finally ready for the clean he came out promptly did an excellent job of cleaning and was very helpful overall. I highly recommend is awesome work and even more awesome customer service.

Li
Review №45

R&R did a great job on our house. Super professional and knowledgeable. It was nice having an independent company that actual cares about a job well done and customer satisfaction!

Ly
Review №46

I needed someone to clean a rocker/recliner Ive had for over 10 years. I reviewed a handful of companies and R & R had the best reviews out of them all. I called for a quote and was able to get a guaranteed reasonable quote over the phone. Their online booking is simple and I was able to get an appointment the same week. Robert was not only on time...but about 15 mins early! Hes super friendly and very knowledgeable about his craft. He made sure I was happy with how the chair looked before he left. I am very happy with his service and highly recommend him. If we ever decide to try and clean our 10+ year old Berber (highly unlikely) carpet, R &R will be the one I will call.

Pi
Review №47

Mr. Robert arrived on time and provided excellent carpet and mattress cleaning work. And everything dried within the timeframe he had stated. His prices were much cheaper than previous quotes. I am very pleased with his services and he has another customer for life.

T'
Review №48

This is by far the best experience Ive had with any carpet cleaning company in Houston Tx. Robert was professional, on-time, and provided the best customer service! He took the time to fully explain all of the cleaning options I had available and then let me decide which worked best for me without any sales pressure.

Ja
Review №49

Good guys. They came out on time and did exactly what the explained once there. I had a couple of questions afterwards and Robert had no problem coming back and taking care of my concerns. Would recommend them. 👍🏼

Ro
Review №50

Robert was prompt and did a fantastic job. The price was excellent. I will use this company again!!!

ti
Review №51

Love love love the service that i received from R&R. Highly recommend!!!

Wa
Review №52

Hired R&R to come out to clean three rooms today with pet stains and odors. Not only they remove all the stains and odors they did for half the price of the last three carpet cleaners we used. The whole process took roughly one hour to complete after all the prep work was done and the carpet was dry in about 4 hours. I recommend using them if youre looking for eco-friendly/pet friendly services.

Gr
Review №53

First I absolutely love the onliine booking system. Im not really a people person so miss me with the long sales pitches. They called ahead of time to let me know they were on the way and arrived 20min early. The high traffic areas came out beautiful. Im a customer for life.

Éd
Review №54

I’ll just say this.... nowadays it’s hard to find a business that provides great customer service, operates with integrity, AND delivers quality work. Robert is the man!

Sc
Review №55

I needed a carpet cleaning the next day. I was able to find RnR online at 11pm that night and had their services booked by 10am the next morning. Did an incredible job!

Ja
Review №56

So thrilled about my clean carpet! Carpet cleaning doesnt seem like the typical thing to make you happy;, however when you have a new baby who is at the crawling stage a clean floor is EVERYTHING! Robert was so awesome and thorough, he even showed all the dirt that came from the carpets. Yuck! Makes you feel kind of bad when you see it lol but then you immediately feel better to know youve taken action! My carpet looks and smells amazing and most importantly it is super CLEAN! I feel so much better about the floor where my baby makes her adventure playland! Thank you R&R I will be in contact in the future for services!

Ch
Review №57

Great service! I would highly recommend this company. One of my clients needed a mattress cleaning after we moved her to Houston, TX and I found R&R Carpet Cleaning. They were very accommodating and easy to get ahold of to book an appointment and the mattress looks great!

Re
Review №58

Mr. Robert is heaven sent! He came, he saw, & he conquered my dirty mattress and box spring that had been in storage! The mattress and box spring look phenomenal! His customer service is that of a chick fil a employee... extremely pleasurable! I will be booking him again for more work! Thanks again Mr. Robert for EVERYTHING!

An
Review №59

Great Services, my carpet look super clean, and one of the rooms had a LOT of stains. He is always on time, gives you a call before coming, very professional. Definitely will call R and R again.

Sa
Review №60

Great service! Fast response, efficient and very courteous. Excellent job, my carpets look like new; thank you!

Ch
Review №61

R&R cleaning is fanatic! I have used R&R three times and they always do a wonderful job. Robert is professional, on time and friendly!

Em
Review №62

Great service and amazing kindness!

bk
Review №63

Did a great job even moving more items than I did to do a thorough job. Was on time and finished quickly.

Ro
Review №64

Great experience every time I use this company. Great attention to detail and a great job every time.

Sa
Review №65

This company is serviced by Robert the owner, and has performed Excellent and Amazing work. First they have a convenient and accurate online booking system. After booking a slot you get both a followup email and text confirming the appointment, and can begin asking questions by either, which even on the weekends is answered within a few hours. Next he comes in a professional truck with professional equipment and the upholstery cleaning left my couches, rugs and dining room chairs in amazing cleaned condition with stains and odors removed beyond my expectations. He takes the time to survey all the materials, and use the right products for the varying fabrics and stains / odors. His rates are very reasonable, and I am going to set up a quarterly maintenance contract with him. For 15 years I have been scammed by seeming reputable national companies that use untrained and nonprofessional cleaners. I have had jewelry stolen, things not cleaned properly, extended damp carpets, but no more. It is worth spending an extra hour reading reviews or the actual person who is going to service your home and gain a lifelong vendor!

Ma
Review №66

If youre looking for excellent carpet cleaning at a great price, call Robert at R&R Cleaning. He did a very thorough job, and the carpet looks immaculate. I called a different place before him where a guy came out and said it would be more than quoted because he didnt realize the closets had carpet too (?!) and that he needed an extra $50 in cash. Cash.. Think someones stealing from his company? Anyway, I cancelled him and called R&R instead. So glad that I did!

C
Review №67

Very good service! Fast, reliable and great communication. My carpets look great!

Am
Review №68

Weve been working with Robert for years, and he is always on time, does great work, and gives good advice on what needs to be done and the best ways to do it.

Ro
Review №69

Robert is very professional and knowledgeable. VERY reasonable pricing for such great service!

Ma
Review №70

We got our mattress cleaned and our mattress looked brand new after the cleaning was done. Great professional service, job well done.

Ra
Review №71

Ive used R&R in the past for my couch and brought him back yesterday to clean out carpets. He got out two stains that a previous carpet cleaning was unable to get up! I am very happy!

Jo
Review №72

Great service by Robert

Du
Review №73

Great service on time and very professional. I would highly recommend this company.

He
Review №74

On time just days after the hurricane. Great results and a great price. I️ will use R&R again and again.

Je
Review №75

They were fast and did a great job! Highly recommend.

Ja
Review №76

Professional, hard working, and did a good job cleaning our carpet.

Je
Review №77

Another wonderful job! Wish you could come to Montgomery, Tx. too!

Mo
Review №78

Excellent carpet rug and upholstery cleaner that uses eco-friendly cleaning products. I highly recommend them to any one in need of cleaning service in Houston.

Pa
Review №79

Very professional, accommodating, and thorough. Great work!

Br
Review №80

They do a great job on my carpet every time I have them out. Lifetime customer!!!

ha
Review №81

On time, thorough job, professional and polite.

Gr
Review №82

Robert was very friendly and professional. Efficient and effective carpet cleaning - highly recommend!

Al
Review №83

Robert is beyond honest and friendly. And my couch looks brand new!

An
Review №84

The best service ever i would highly recommend this company.

Lo
Review №85

Fast and efficient service. Robert is a true gentleman.

ph
Review №86

Used them several times great company

Am
Review №87

Great experience both times weve used R&R!

Cl
Review №88

Robert went above and beyond to get rid some persistent stains.

El
Review №89

Great service, very professional and fast!

Di
Review №90

Robert did a great cleaning of a very dirty carpet.

st
Review №91

Great service!

Information
100 Photos
91 Comments
5 Rating
  • Address:6802 Los Tios Dr, Houston, TX 77083, United States
  • Site:http://www.randrcarpetcleaning.com/
  • Phone:+1 888-487-0190
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Black-owned:Yes
  • Veteran-led:Yes
  • Women-led:Yes
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