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South Houston Nissan
11911 Gulf Fwy, Houston, TX 77034, United States
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Ph
Review №1

I forgot the name of my guy who helped me this past Wednesday morning. I came there 7am and he was all smiles. Greeting me from the time I got there, and asked me if I needed anything from time to time. I’d have to say it was the best service I had there and I’ve been coming there for years. He had good energy, never pushed me to get extra services done just explained to me what was recommended. I would recommend Houston Nissan to everybody !! Thanks for making my day better !! Beth

Eb
Review №2

I was approached in a reasonable time upon arrival. The service advisor was very friendly and professional. I received information on the initial full point inspection report. The car was ready in good time and in a clean condition. I was very satisfied with my experience.

Ol
Review №3

Mrs. Betsy Basilio my sale consultant is the BOMB love, love, love ❤ 😍 💖 ❣ 💕 💘 her very nice and great listener that understands customers concerns. NOT AT ALL PUSHY INTO BUYING A VEHICLE!!!! LOVE. LOVE, LOVE that about Mrs. Betsy Basilio!!! Need more sales consultants like her. Lastly, the financial Mr. Jose Reyna is AWESOME very fast and proficient in getting customers in and out, dont prolonging in staying at car dealership all day. The bonus part of it that hes well groomed smell good as well his office. OMG!!! What a man who take care his self and keep his surroundings clean smelling good 👍 I like that in a man. I had a very nice 👏 experience in purchasing another vehicle over 7 years. The only downside of it I wish Nissan had more to offer in different discounts and a lot perks for your bucks in making large investment, but overall I Thank-God 💘 for the 2 workers assist me through this process.Thank 😊 you Nissan for your business!!! God bless 🙌 all the workers 🙌 that make it happen for customers like myself.

Ka
Review №4

Mr. Marcelle was great and very helpful. He provided SUPERIOR service to me and made me feel at home. Thanks for the great customer service and hospitality.Trina Hooper

C
Review №5

Although my sales reps were great I am Absolutely livid with the service. I purchased a vehicle with a Crack on the windshield with a promise to fix in my contract. Needless to say it has been 4 months or more and still not fixed! My calls and text messages are being ignored. Roman Cordova nor the managerhas made no attempt whatsoever to keep in contact with the status of when this will be fixed. Therefore I highly do not recommend purchasing a vehicle here.

I
Review №6

I had the pleasure of being assisted by Ben. Please look him up when you stop by. He was not only most helpful, but he knows what hes doing. Also, we had to go back and forth to finance a few times and he was really good at easing the slight embarrassment and I got my car.Thanks again Ben, you rock!

Ma
Review №7

Horrible place to do business with. I bought a car 2 years ago and everything was smooth, this time around the deal fell through and now I cant seem to get my down payment($10,000) back. According to them only the person that took payment can refund me. Stay away. Adriana was my sales person.09/24/2021...What is the point of me calling the main number the receptionist knows my husbands number now and refuses to answer the phone.

Vo
Review №8

I am quite particular and have very little patience for car salesmen. Ben was able to pick up on this and dealt with me accordingly. He was not pushy or overly persistent. He was thorough, responsive and displayed EXCELLENT customer service. Jose in finance is a good guy as well. They took very good care of me - will definitely refer others.

Mi
Review №9

Our salesman when above and beyond try in helping with all item he a five star guy personality very good in words talking to his team to get us a bank so I give South Houston Sales man Mr. Fisher five star ⭐⭐⭐⭐⭐ and a thousands THANKS

Gr
Review №10

I have been going to this dealership for about 3 oil changes now. The service Advisors are very informative and professional. Courtesy atmosphere. I have been enjoying taking my Rouge to South Houston Nissan. I’m about to take my Rouge to get some well needed services and trust South Houston Nissan to do the job. This past service was a oil change, rotate and balance and an alignment. My Rouge drives superb! Thanks South Houston Nissan!!

ri
Review №11

So Im only leaving 5 stars because my salesman will was great he did a fantastic job. I definitely recommend asking for will he wont let you down! Mike the director was good as well he told me he would beat my banks interest rate witch he did by my surprise. Now the only thing I didnt like about buying from that dealership was all the really high hidden fees that you find out about after you start making the deal witch almost made me wanna walk away but working with will and Mike we was able to make a deal!

Ad
Review №12

Justin Morris and the whole team at South Houston Nissan were phenomenal! We came in there unsure of what we wanted and left with the perfect vehicle. They went above and beyond to meet our expectations and set us up with a beautiful 2022 Pathfinder. We absolutely love it and they drove it from four hours roundtrip just to get the specific one we requested. Definitely recommend getting next vehicle from them. Thanks Justin and South Houston Nissan!

Je
Review №13

I scheduled a routine oil change. Upon arrival, I was immediately seen, was told upfront how long the service would take, and shown to the waiting area. The waiting area was clean and comfortable. The wait time was shorter than expected. Checkout was a breeze. I especially liked the complimentary carwash. Overall, it was a pleasant, hassle-free experience.

Ad
Review №14

Nayeli got in contact with me and asked me what I was on the search of, by the time I got to the dealership she already had options lined up for me within my budget and needs. The process was easy and faster than what I imagined. The final steps with financing with Jose was even more pleasant, they even helped me find the right insurance so I could drive away with what is now my car. I am beyond grateful and would recommend anyone looking for a new vehicle to go to them! Thank you guys 🙏

Jo
Review №15

Easy and fast service, made an appointment the evening before and when I got there Ana was already waiting to take care of my vehicle. Ana made the experience great, she walked me through everything that was going to be done and also recommended services that my wife’s car needed. The work was done fast, and to top it off they saved me some time by washing my wife’s car. I’ll be visiting again once my Titan needs service.Thank you

Jo
Review №16

Lawrence took care of me a few weeks back, and wanted to share my experience. I came in needing to get my vehicle serviced. Ive been here several times, but no one has left a lasting impression like Lawrence. Very professional, genuine and overall a very efficient and transparent when it comes to whats going on and what can be done. Didnt come off as a pushy sales man the way other dealerships do when I get other vehicles serviced nor did he get annoyed when I rejected getting a rim replaced which had a dent. I got it replaced somewhere else and they broke my sensor and left a seal out that caused the tire to leak air. I came back in with him to get it fixed, and helped me out. Lawrence showed sense of urgency and concern for my vehicle, which means a lot to me.. I will absolutely be coming back to them and I have my preferred service advisor moving forward. Thank you Lawrence, someone give that man a raise.

Mi
Review №17

Awesome dealership! Josh has great customer service 🙂 keep up the good work 👍🏼

Ba
Review №18

This was my first time visiting. My goodness I was delighted by the friendliest smile. Made my day.You guys really rock when it comes to service.I moved here from Northwest Tennessee , trust me you put my old Nissan dealership to shame.I am now one of your customers.Thank you thank you for the exceptional visit.I will definitely recommend anyone to visit for their vehicles maintenance.

An
Review №19

I felt that I had some issues with my transmission. So I went to the Nissan dealership to check it out, and sure enough I had to replace my transmission. It wasnt nearly as bad as I thought it was going to be though because it was totally covered by the factory warranty so I didnt have to pay anything. It only took a couple of days to replace too. The service was really good and quick.

Th
Review №20

Very friendly service. Efficient and accommodating to the customer. I received a complimentary oil change and car wash. It was such a blessing. I will definitely return!!

We
Review №21

Well personally the gentleman that TRIED to help me was very nice , cordial and genuinely sorry he couldnt help me. His manager on the other hand is what you typically find in used car lots . Due to some recent personal events my credit has taken a hit, so a salesman may have to work a little harder to get the deal financed and done but when the sales manager wont go to bat youre done and that was the case here.

Ca
Review №22

My service advisor Lawrence Mouton was awesome! He was on top of it and quick to take care of everything I needed. Great service from the service department and I will continue to go there for my vehicle needs.

La
Review №23

This was my first time at this location and I am glad I was staying in the area! Jermaine was amazing help and his customer was superb!! He’s great at what he does.

Fr
Review №24

I love the great customer service I receive at Nissan. Joshua was the best!

Ru
Review №25

We called from San Antonio about a specific truck. I called and scheduled an appointment, then called 2 hrs later to confirm. Drove here and spoke with Mike. He was so transparent and just overall good people. He showed us respect, went above and beyond in my opinion to maximize our trade value and got us more than anticipated for our trade! We were able to drive off the lot within a few hours! Thank You Mike for all you did for us! We are forever grateful!

Vi
Review №26

Matt was very professional and got me in and out quickly. Although I had to have an expensive repair because my car is older, I knew they had the knowledge to fix the issue. I liked the fact that I got my quote electronically and able to approve electronically. They fixed my issue within two days of dropping it off even though it was an engine issue. I’ll definitely use this dealer for difficult repairs.

Da
Review №27

It cost a little more than expected, but it was quality work without a long wait.

Am
Review №28

Ben is a great salesperson he was very patient with my sister!! He called her back immediately with a car that had just come in the day before because it was the perfect car that fit right within her budget. I will definitely buy my next car from him as well. Thanks Ben!!

Yo
Review №29

Will, Malcolm and Jedidiah were excellent. They worked so hard and diligently to make sure we walked off with a great deal on a car. I will definitely recommend Nissan to my family and friends.Thanks guys you were awesome!!!!

Ai
Review №30

These two were great (names and card below) . Thank you! Got me a 2nd car loan with bad credit . Was honest from the jump . No problems was told what I was approved for and had a deposit walked out with a vehicle. Thanks Billy and Will. They are super professional ,clean environment and everyone in their even down to finance was laid back and down to earth. When you go to get your new car tell them Aisha & Roosevelt sent ya!

Mo
Review №31

It was a great experience I loved the free wash and vacuum. My only complaint is that they took a while but other than that it was perfect. I would definitely come again but I will be better prepared on the wait time.

Ju
Review №32

Ive been back and forth from this dealership since I bought my vehicle. The car was not cleaned like they said it would be while I sat in financing. They didnt give me a spare key the first day and a tire sensor went out the day after. They checked my tire and told me to ride on it and it would fix itself, not true. The day after that they didnt have what ever it is to fix it. This is the fifth trip to South Houston Nissan. It would have been more convenient to buy an RV and park there before I signed for my Nissan. This is the second car I purchased there, I had no trouble with my first car and it wasnt even a Nissan. Take your money elsewhere or look into moving next door to this car lot if you buy there.

Da
Review №33

Amazing customer service, they most definitely care about there customers an help you get exactly what you want! Ben helped me out with a car that fit my life style and needs

Di
Review №34

I went there to purchase a SUV. I was planning to trade in my vehicle. When they took my vehicle for an appraisal, my things were in the seat . I had a scratch off ticket on my clipboard that had won $20. It was gone, I call to let them know that someone working in that department stole it. They told me they would look into it and never called back. I was going back today with my husband to purchase a vehicle but with this kind of service no way. Hide your item if you let them appraise your vehicle.

Ta
Review №35

Needed a decent vehicle that was reliable for work, Sam was patient, nice, & showed some cars, he worked very hard with his manager to get me a great deal on a used vehicle and paid in cash due to my circumstances.. good guys and they earned my business. They listen and treat you like family! Happy with my Honda Fit and THANK YOU SO MUCH! YOUVE A CUSTOMER FOR LIFE. THANKS YALL ROCK!

Lo
Review №36

J helped me out and is hands down the only reason I made the effort to come almost an hour from my home to drive out to south Houston Nissan. His reach is pretty far, otherwise I would have gone to any other place that would accept me. He worked with my budget and actually spent all day trying to figure out what vehicle would best fit me. He showed me vehicles that I asked for and didn’t convince me to get more than what I could afford. Really nice guy and great service. The only thing I had an issue with was lack of communication with service department. When I went back for my oil change they were confused why I was there and asking why I wanted it for free, i had the paperwork so it was resolved but if I didn’t have that then there would have been nothing they could do. Mario from service helped me out and is also a really good guy, they didn’t make me feel bad for not having knowledge. I’ll be going back to refinance when my first year of payments are up and I’m happy to get the car I got. First vehicle that has A/C and all the windows/doors work. I absolutely love my vehicle and will continue to keep it for as long as I can. Thanks J, and thanks Mario, you guys are great at customer service.

Is
Review №37

The employees were very professional and detailed on their recommendations.

Th
Review №38

Ms. Sanchez is the best Sales Consultant. She made the process extremely easy, and the Finance Manager is a prior veteran who handled everything honest and true. No issues at all. I recommend you ask for Ms Sanchez. She keeps it real. She treated my son and Wife like Family. Always going out the way to make us feel at home.

St
Review №39

I saw 2 2020 Rogue Sports on Car Gurus that were available at South Houston Nissan. I called, made an appointment to see them, shared many emails about the cars/my visit. I made it clear I didn’t want to waste my time nor their time and needed to make sure the 2 vehicles were there. I was assured they were. Received an email prior to leaving letting me know Carlos would meet me for my “VIP appt”. I got there on time, and was greeted by a girl who looked bothered to help me. Felt like I was at a nightclub due to the unnecessarily loud rap music. Carlos finally came out and had NO idea he had an appointment. He passed me off to Edwin. Edwin had no idea about these 2 cars. We went to another area where the music was still thumping, more rap. I told him I could barely hear him. He went off in search of the cars, low and behold they weren’t there. Probably never were. I waited about 20 min while Edwin was on a wild goose chase. He returned trying to up sell me a 2021 Rogue. I got up to leave and he never tried to stop me nor make it right.Never go to this dealership unless you want to be treated as an after thought, want loud thumping music, and want to be lied to.

Jo
Review №40

My salesman Ben really made the experience simple and easy. Fantastic job across the board great job Ben! I will definitely send more of my family and friends your way!! Thanks again

Ad
Review №41

They were very friendly and to the point. They helped me out the moment I walked in and didn’t give me any excuses. My credit score is very low and I was able to walk away happy with a new car. I went to a Nissan dealership last week in CA and they gave me a lot of excuses and couldn’t work with me at all. I highly recommend coming to this Nissan.

Do
Review №42

I had a bad experience at South Houston Nissan a few time. I sat for almost 2 hours waiting on an oil change & a tire rotation. When my vehicle was brought back to me I was told the job was completed. Well, because I marked my tires prior to sending it to be service because I had issues with this service department before. This is the third time this has happened. My tires was not rotated. Im tired of patronizing with a dealership service department who charges you purposely for service not given. I also had a bad experience with them with another vehicle in 2019. Apparently they caused damage to my engine after supposedly during an oil change, I had to purchase another vehicle. Its a disgrace you try to keep preventive maintenance on your vehicle with the dealer and they are the ones causes all the problems. I did speak with the drive manager who reimbursed the charges & gave a free oil change on your next visit. At this point, it will not be a next visit for me. I felt like they thought my 2 hrs. didnt mean anything nor my trust in them doing the right thing. I went to speak with a GM I believe they said the name was Stone who passed it to Angel who never came after we waited for 20 minutes. I will never use them again. Upset, disappointed, hurt Customer for years

Ce
Review №43

If I could give 0 stars I would definitely do so. This is by far the WORST dealership I have worked with and ultimately screwed myself! If you have the option to walk away do so because they will add so many extras to the vehicle. I went in for a vehicle that cost $21,493 and before even making it to finance they got it to $28k and he worked numbers and still after putting $2,000 down I still managed to be at $26,769 which brings it total to $29,472 on a 2019 Honda Civic they have a ridiculous amount of add ons worth thousands of dollars adding in your price of vehicle that aren’t optional. WORST DEALERSHIP I’VE EVER DEALT WITH!

Se
Review №44

By far the best car buying experience I have ever had! As soon as I stepped out of my vehicle I was greeted by Kevin Huber (sales). He was very knowledgeable about the product and did an extraordinary demo!As it was time to go over numbers, one of the sales managers came out and introduced himself as Leo & went over the numbers with me! He was very clear and detailed with his explanation & made it super easy to understand.Once we agreed to numbers I was then greeted by one of the Finanace Managers Jedediah. He answered every single question I had and made sure I was fully understanding the finishing process before I signed.I just want to personally thank the people named and some of the other salesmen and managers that stopped by and asked if i had been helped already or offered to bring me water. Keep up the great work guys! You guys definitely earned a new customer for life! Best First Time Car Buying Experience!❤️

Ju
Review №45

Amazing experience!!! Scott Simpkins helped me find the perfect car for me. I felt comfortable at South Houston Nissan and would refer them to anyone looking to buy a new or even used vehicle.

ta
Review №46

Nayelli is hands down the best salesperson I’ve had in my 27years of life! I will never buy a vehicle from anyone else! 10/10 recommend buying from this young lady!

el
Review №47

Mr. Josue was very kind and quick to help me. I had spoken to 2 other young ladies that I was there for an appointment and they pointed to a waiting area and told me that they would talk to me in a little while. As I went outside to move my car Mr Josue kindly ask me if he could help me. I explained that I was there a little early for my appointment and he said no problem just give me your number and I’ll check you in. The other ladies never really acknowledged me or talked to me. Mr. Josue was the one who kept me updated on my car. He was very helpful. A Ray of sunshine!

Br
Review №48

What I love most about Nissan is Justin! He has such a professional vibe when you enter the doors of their dealership. He is very proficient and caring about his consumers. He is understanding and not forceful. No stress when it comes to picking out your perfect dream car!Don’t let the negative reviews about Nissan trick your mind!

Fa
Review №49

Everyone at South Houston Nissan was very nice, friendly, and appeasing. I appreciated the opportunity I was given to buy a car. I would like to specifically thank Mr. Justin( who showed me empathy and compassion during my troubling family time), Mr. Ryan( who, moneywise, made my purchase a reality), and to Ms. Becky( who always displayed a great smile and was always cordial. My overall experience at South Houston Nissan was absolutely super!Mrs. Ash

Ye
Review №50

Received great service from a salesman named Juan Murillo who helped me out with all the questions I had concerning the process of buying a car. The managers were extremely welcoming and I will likely be coming back again due to the great atmosphere.

Je
Review №51

Amazing place to find your dream car! Extremely clean and well organized! Nice selection of cars! I was assisted by Adriana del Pino, she went above and beyond to help me find the car that fit my budget and my individual taste! I received an amazing service and would recommend to family and friends anytime!

Iv
Review №52

Service department was very helpful and kind! Had great customer service from the Hispanic gentleman on the right hand side when you enter. Had no issues at all.

Be
Review №53

Great experience every time we purchase a vehicle. Purchased 3 vehicles in a little less than a year and the reason why I keep coming back is the great service here. Everyone is always nice with a smile and best of all they are really easy to work with.Brittany in service is always super helpful as well as Lawrence and Frank. I have had my service done here for all 3 vehicles and all I can say is everyone is very friendly and helpful! Love this dealership!

Al
Review №54

Jermaine was great and super friendly. He got me checked in for my service appointment quickly and efficiently. My car was serviced quickly for multiple issues and Jermaine kept me updated throughout.

Lo
Review №55

Ive had my car for a year and theyve been really helpful. My maintenance its always quick and easy. They also wash my car not just drive it through on the way back to me and leave me with a wet car, its wash dried and vacuumed.

Kr
Review №56

My husband traded in his truck for a 2018 Maserati. He did this without me knowing anything at all! We are both in love with the new vehicle. His salesman Will was really helpful. We’ll definitely be back here to do business. A+

Bl
Review №57

Oh my GOODNESS! I came here nervous and praying I could get from under a co-signer from hell. Ben made the process SO EASY! Ask for Ben he will make your car buying process SO EASY!

Vi
Review №58

I was very pleased with the service and professionalism, I received during my visit to the service department.Thank you so much for your assistance.

Ge
Review №59

Adriana Sanchez is the absolute best I have never been in the presence of a sales woman of this caliber I tough I was wasting my time by even going to south Houston Nissan because of my credit and income but she did her absolute best to work with me and she treated me like a family member thank you Adriana Sanchez for all of your hard effort to help me out I definitely recommend asking for her when you arrive to south Houston Nissan

ki
Review №60

Jermaine was very professional and courteous. He took care of all of my concerns in a very timely manner. Thank you

ch
Review №61

I absolutely love the professionalism of the sales men that helped me get my truck his name was Justin he was very helpful an tries to meet needs to the best of his ability no matter the time it takes

Ki
Review №62

Justin and Scott were very patient with exceptional service. Scott helped me find the perfect car and Justin worked some magic to get me approved!

Ed
Review №63

My salesman Ben and the general sales manager Carlos went above and beyond to make my car buying experience the best Ive ever had! This is a surprise for my daughter so Ben delivered it to her himself. I would give them more stars if it was possible. Thanks again Ben

Al
Review №64

I would recommend this place to anyone. I was sick of paying monthly to get my old car repaired and just decided it’s time for something new. I was stressing and searching everywhere. Will reached out to me via Facebook and I was open to a used or new car, but upon arriving to the dealership I decided I wanted a brand new car and Will handed me over to Sam. Sam was super honest and very attentive to my needs and concerns. I fell in love with the first car he showed me and he really respected my wants and catered to my budget! I’m a recent grad and first time buyer, so I was super nervous about this whole process. My financial manager, Jose, worked hard to get me the best rate and helped me find the best insurance deal. This entire month has been hell for me, but South Houston Nissan is ending it just right. 5 out 5 stars for sure!!!

Ch
Review №65

You must see Ben if you need a car! Very knowledgeable and professional throughout this process. This was my third time buying from South Houston and Ben provided phenomenal customer service with my purchase. Thank you for another wonderful experience!

To
Review №66

Great customer service,greated right away got attended fast in and out within 30 mins

Ch
Review №67

Great place and outstanding service. Jermaine in the service department will definitely take care of you and answer any questions.

Gw
Review №68

Nissan did nothing but make up a lot of lies. my car has never been hit and the key i took to them to fix is not fixed. They gave me all these prices of what is wrong with my car. they just kept me there for 2 hours doing knowing. I am going to take b to someone at Nissan National with my attorney. I am sick of people always trying to get over.

La
Review №69

Awesome service I came in expecting to wait for hours for a replacement key for my car. And Matt knocked it out the park with his excellent service.Thank you all for your support.Kind regardsLawrence Patton

Ro
Review №70

People lie to get you into the dealership. I called about a vehicle on Saturday and made an appointment for a Monday. I talked to a dealer rep Monday morning who assured me the vehicle was there. I also ask for the managers name which she gave me. I drove 85 miles to get there. When I got there the salesman told me the car was sold on Saturday evening and the manager I asked about left 2 weeks ago. Needless to say, I was passed off. I ask to talk to the general manager and was told several times he was in a meeting and I could not speak to him. This dealership is the worst bunch of lying crooks I have ever been to. I hope they go under and keep losing business. I will make sure folks know just how crooked they are.

An
Review №71

The salesman, Tony O. was great and really did his best. But when the internet price and true walk out price are FIVE THOUSAND DOLLARS different without TT&L it is not very honorable. Especially when there is a reconditioning fee of FOUR THOUSAND DOLLARS ON ALL PREOWNED CARS!! One star for the salesman, ZERO STARS for integrity and the manager who all but refused to let us leave even when we had already been there 2 hours and we told him we had to leave to get our daughter.Not good at all!!!

Zo
Review №72

Called ahead of time and asked if they had the specific car I was looking for and was told they had two on the lot. We drove all way across Houston to come look and it turns out they did not have those cars. After I brought this up we were told that calling their number did not take us to the dealer but to a third party who takes their calls. Instead of an apology for the misunderstanding they tried placing blame on said third party and tried to deny any responsibility.They tried their hardest to push a vehicle onto me which I did not want and when I showed no interest I was argued with and my education was insulted. This dealership has single handedly ended any trust I had with Nissan and I would urge anyone to show caution when dealing with South Houston Nissan.

Be
Review №73

They’re always so nice and fast. I get my oil change here & I refuse to go anywhere else. Nice and clean facility

Er
Review №74

Hi Everyone, I Mr Camacho am proud to say that this morning I was very well taken Care of by South Houston Nissan Sales Consultant Mr Fadi Diab and Finance Manager Mr Jose Reyna. Always receive Above and Beyond Customer Care Service and was taken Care of in a Efficient, Adequate. Precise, Professional Manner with my Personal vehicle requirements met this morning. Mr Fadi was very Professional Proficient and made my vehicle shopping experience the most smoothest process ever. I was able to give him my three options to work from and He made sure my interests were met. Mr Jose took very good care of my transactions in such a Smooth and Timely manner that it made my shopping experience absolutely Pleasing today. My Sister and I are a proud owner of a 2021 Nissan Kicks. Thank you Both for Always going Above and Beyond for your Customers

Th
Review №75

The gentleman that checked me in was very nice and friendly. He made sure I was comfortable and taken care of

Te
Review №76

My overall experience was excellent as always. The people in the service department are always so professional and friendly. Thanks for taking care of Smokey (my cars name)

L
Review №77

I had my car towed in on Monday. After evaluation, the needed part was on back order and really did not know when I would get my car back. Mat called me early this morning, he had been able to locate the needed part and I picked up my car this afternoon (Wednesday)! Thank you , Mat, for going above and beyond !!

Oz
Review №78

Lawrence Mouton Service center advisor was very professional and prompt with the information I needed to get my repair asap. Completed everything in a timely manner as he stated.

Fe
Review №79

Great service! Ask for Mike Fisher to make your plans come to life. Worked with my budget, and came out with a nice car. Definitely recommend.

fe
Review №80

I went to the dealership for some service messages my car was flashing. I was charged 200 dollars for absolutely no work on my car, they ran the diagnostic and there was nothing wrong with my car. They also made me wait 3 hours. When they returned my car, the service messages were still on my dashboard so they turn them off in the car in 2 minutes by just resetting them. I have no idea what they charged me for to this point. I am calling them back to complain

Ph
Review №81

Matt was a great advisor. He helped me every step of the way and I was happy to have the service completed. I’ve had issues in the past with my car and had a great experience prior to so I was happy to know that this time was was better than before.

Sh
Review №82

Frank was a huge help. I took my car in on a Thursday afternoon and was told it would be done early the following week but it was ready the next day! Awesome fast work!

Ca
Review №83

Mat was helpful in getting us stress free financing options to be able to get our vehicle back from the service shop. He explained everything that was fixed & gave alternatives for what couldnt.

Br
Review №84

Mr.Mike Fisher helped us out today he got us in quick and helped us find everything we need and even showed us something we didn’t expect to love. Great service did there best to get us in and out quick! Would highly recommend.

Ce
Review №85

I had a wonderful experience here and nayelli was extremely helpful with my purchase and definitely made everything smoother than any other dealership I’ve been too I’d recommend her to my friends for sure

Sh
Review №86

My service and recall were completed in four hours. As I waited, Frank Osuna provided a k-cup flavor which is hard to find in the stores. I enjoyed the coffee very much! Thanks for taking care of my car!

C
Review №87

Samuel was a salesman who goes above and beyond to help people. Selling takes a back seat to genuinely caring about people. I would recommend anyone who is in the market for a new, or used vehicle to see the cowboy at south Houston Nissan

Er
Review №88

I bought a pre-owned 2014 Honda Odyssey EX-L from South Houston Nissan today. Who would have thought finding a quality used vehicle at this dealership, but I did!A huge shoutout to Will, Ben, and Enrique for making my buying experience smooth, uncomplicated, and pleasant - from start to finish.It was raining hard outside, but I felt like it was a bright, sunny day when I drove my newly-purchased van out of the parking lot.😊

Al
Review №89

Natali was great. We went in knowing what we wanted, she knew how to make it happen. Very honest, polite, and straight to the point. My mom was looking at their selection due to recommendations and we were not disappointed. Highly recommend speaking to Natali if youre looking for a car.

La
Review №90

Staff was very professional and polite. Everyone was willing to help and be patient with me. I will recommend them to anyone. Thank you for the great service guys.

Mi
Review №91

I WENT TO THE DEALER AND WITHOUT ANY HOPE BECAUSE MY CREDIT IS BAD AND I WENT OUT WITH MY NISSAN. I SENT VERY HAPPY AND GRATEFUL WITH THE SELLER BETSI, I RECOMMEND IT TO EVERYONE WHO GO TO SOUTH HOUSTON NISSAN.

An
Review №92

As a first time car buyer i came into this having no idea what i was doing at all. But my co-worker brought me here to look for what i needed. Justin was the one that helped me pick out what would best fit for me and made the process pretty quick and painless. Jose was the one that helped me finish my paperwork, he was open to answering questions if i had any and still made the process quick and painless. I have to thank them for being the best help and helping me with everything. Ive got a brand new 2020 Nissan Versa and i love it. Im extremely happy with my very first car purchase and will definitely be coming back to them in the future.

Da
Review №93

Rude lady at the front desk. Would not honor extended warranty. My car was running fine when I took it in . Now its not running as normal. Would not recommend going to this dealer. Poor service. People with attitudes. And who knows what they did to my car.

Je
Review №94

Amazing service from the minute we walked in the door. I had an idea of what I wanted walking in and Storm made sure to get me set up with his best sales guy Fadi. He sat down with me and took notes on what I was looking for and then found the perfect match. Process was quick after that with getting everything squared away with the financing department. I love my new Rogue.Thank you so much Storm and Fadi. We will definitely be back if we are looking for another vehicle for our family.

je
Review №95

Bought a certified used 18 Armada in December 2020. Sales people were very nice but very slow. Almost felt as if they were doing it intentionally to wear us down while negotiating. Failed to mention key fees and/or charges so once we were sent back to finalize everything the total number was NOT what we had agreed on. Also. I just got under the vehicle to look at my spare. Turns out theres a bunch of screws missing. A zip tie holding a piece of the bumper and a nail welded to the frame to support the tail pipe. I will not recommend this dealership to anyone I care about. I just hope I dont find they covered anything major or that can potentially be major

St
Review №96

Marcelle has been super helpful both times i’ve taken my nissan in to get serviced! I’d recommend him to anyone!

Ja
Review №97

Isaiah, Will & Billy were super helpful and helped me get a really good deal.

Ro
Review №98

I’m so overwhelmed with South Houston Nissan they went out and beyond helping me find my dream car!!! Shoutout to Mike fisher the best of the best. Y’all go check them out y’all won’t regret it.

Ma
Review №99

Josh Rios was a great service advisor who helped me understand the important maintenance/ repair I needed from my vehicle.

Ca
Review №100

Ben helped my mans get the car of his dreams. He was very easy to talk to and worked with him all the way through. Made the process a hell of a lot easier🎉🎊🥳

Information
100 Photos
100 Comments
3.9 Rating
  • Address:11911 Gulf Fwy, Houston, TX 77034, United States
  • Site:https://www.southhoustonnissan.com/
  • Phone:+1 832-554-9746
Categories
  • Car leasing service
  • Car dealer
  • Car finance and loan company
  • Nissan dealer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:8am–9pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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