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ABC Bail Bonds
400 San Jacinto St, Houston, TX 77002, United States
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Lo
Review №1

ABC Bonding is the best place to go to. They really listen to your concerns and work with you . They’re fast and reliable ! Their one of the best place to go if you need a bail bond. Come one come all don’t hesitate to call or come. Ask for Diana she did a great job and really helped me out !!!

Ro
Review №2

Spoke to Irma a few weeks ago. She was so helpful in answering my questions. I called back today and spoke to David (I think), most arrogant person ever. I believe in things like this, unless you work in the industry, people call with many questions. He said because I didnt know the inmates family tree information they wouldnt be able to give him a bond. I informed him the inmate does not have contact with them but if anything he would be the only one that would be able to get it off his phone which isnt accessible while you are incarcerated.Be ready because apparently you have to know the inmates grandfather, grandmother, aunts, uncles, and cousins complete, information. I guess when youre a company that has been around for so long you can be cocky.Sure wish I could have spoken to Irma, I have a feeling things would have gone a lot better. Anyways, good thing this is Harris county, lots of 4 star rated bonding companies.

Wa
Review №3

Do not use this company. I bonded my brother out of jail on a 5000.00 bond in 2016. I had no idea that these people had put a lien against my property. There is no way knowingly I would have put my property up against a bond. My brother met the requirement of his bond. So they had no reason to put a lien against my property. I know that I did not sign papers knowingly putting my property up I am so frustrated. I would not have known this until I tried to refinance my property. I called them and they assured me that they would take care of it. But my complaint is that they had no legal right to do this. I have asked for the paperwork that I supposedly signed putting my property up. I was told by Karens assistance that the paperwork was in a warehouse, which makes no sense. They were very unconcerned about what they had done. I had to make 6 phone calls to this company before I got a chance to talk to someone that was in administration. I am going to talk to an attorney because this was shady. Karen told me that they were going to have it removed but it would take some days. Mine you, this is holding up my refinance and may even put the transaction in jepordy. I would not have known they had this lien against my property if I would not have been trying to make this transaction. They never notified me of this action. Do not use this company, unless you have an attorney look over the paperwork. They still have not produced the documents.

Ki
Review №4

I love ABC Bail bonds because they are loyal and faithful and every day I called to check to see if I have a warrant for my arrest due to Judy linkhardt coe and they let me know that I do not have a warrant but I did get serve papers at my door for a protective order

Ni
Review №5

Fun a place the entire family can enjoy

Ro
Review №6

They seem to want to help out and work with you to assist you in freeing your incarcerated loved ones.

Tr
Review №7

Fast friendly service got in and out bond went Great

Ja
Review №8

Went in a few days ago and experienced some of the best customer service I have ever experienced.. ANYWHERE! The person who helped me was Irma. She thoroughly explained to me what needed to happen to obtain a bond. She was patient, kind, and super understanding with my situation. I will be recommending everyone I know to go see this outstanding woman.THANK YOU AGAIN IRMA!

An
Review №9

The staff is very helpful

Eu
Review №10

They were precisely on point with the information provided

Ni
Review №11

Walmart. Use ABC Bail bonds a lot. Customer service the first few times were great but this last time I called there was a lady that I spoke to on the phone who didnt have good customer service. She was sarcastic to me. She didnt speak English too well.

Sa
Review №12

Great Service! I have never used a bonding company before and Im so glad that I called them! For a first timer Irma explained in great detail on how a bail bond worked she was patient and very kind. I will highly recommend this company to all my friends!

Ch
Review №13

Awesome service and super friendly and fast. They really care about their clients. Very informative and helpful answered all 21 question I had. Totally would recommend them to anyone and ask for Gracie she was the one who assisted me . So if you get I trouble and need a reliable bond company ABC Bail Bond is the place.

Te
Review №14

The staff is very knowledgeable and are able to be reached any time without issue. They have been nothing but professional and helpful in their dealings with me and my family.

Ch
Review №15

Rude! We called to get a NAB and was treated like we were bothering them.

Ny
Review №16

Very nice and professional. Thank you Samantha and Irma! I will definitely recommend my friends and family!

Ke
Review №17

Irma was very professional and the other staff made the whole process easy! Highly recommended!

La
Review №18

Very professional. Irma was very polite and helpful. I had so many questions since Ive never been in this situation before. Thank you Irma for taking the time to explain the process. I will highly recommend my family and friends to ABC.

La
Review №19

When they answer the phone they are rude & hangs up in your face

mi
Review №20

Called here to check on someone’s court date and the women that answered the phone acted like I was bothering her said it’s not her job to check on court dates but will sure revoke your bond if you don’t show up just plain rude

Ki
Review №21

Professional and friendly. I was completely lost in not knowing what to do when my nephew was arrested. Thank you Irma for being patient and kind and explaining the process. I will highly recommend you to my family.

L.
Review №22

Nice Friendly place

Br
Review №23

I had them as my bail bonds my case extended to a year and when I was finally done when to them and said a was cleared and owed nothing and now they say I owe 500 because my case went over a year they sent it to collections not even a call or letter was sent prior

Al
Review №24

Very satisfied with the service. They walked me through everything. Awesome customer service. Irma was very nice. Thank you Irma I will be sending people your way.

Sa
Review №25

People are rude they lie about when they close they give you the run around not worth it

Is
Review №26

Irma provided outstanding service, she was professional, with a great attitude. I made several calls during the day and she was always on that great attitude. She always listened patiently to my questions and answered each one of them with details for me to understand each process..Thanks ABC Bonding for the excellent service provided by your employee Irma.“Great leader/manager leads a great team”Isabel

Bi
Review №27

I greatly appreciate the customer service Irma has provided. She was very helpful and kind. Thank you Irma for guiding us through the process.

De
Review №28

Great place to get papers notarized

Ir
Review №29

There ok take to long to help a person but there ok

Cr
Review №30

I really recommend ABC bonding there customer service was fantastic. Gracie was the one that helped us and everyone in this business welcomed us like family. They kept us up to date on everything going on with the case.They always had an answer to our questions. Thank you once again from our family. We appreciate your business and would recommend your business.

St
Review №31

If you come to this place, please talk to Gracie! I had to get a bond for a friend. She is extremely professional and knowledgeable about the process. She has excellent customer skills and is highly efficient. I highly recommend her if you need help with a bail bond.

Ja
Review №32

Great place they helped get my nephew out of jail 👍🏻

Ar
Review №33

Disrespectful/rude for no reason, kept my personal property, and extremely unprofessional. Literally the worst ppl in all of Houston.

El
Review №34

Came in and Grace, gave me such a great customer service. She is so kind and sweet. Truly shows her companion to everyone that walks through her doors.

Je
Review №35

Thank you Gracie for the great service you provided my brother. He was so happy to be out in the free. 1st time ever doing this, and you made the process smooth. Hope I never have to go through this again.

Ta
Review №36

Thank you so much Gracie. If you are in need of help for a loved one just call Gracie she is very nice, polite, and super helpful. She knows how to communicate with people.

Da
Review №37

I would give 0 starts if it let me! Yes they were helpful when we needed the bond BUT they don’t disclose everything and once u ask for help from them after the bond has been taken care of they do not help and the Admin lady is VERY RUDE! Talks over you and doesn’t listen. No courtesy calls and no letters were sent! You may be hearing from my lawyer!!

Cr
Review №38

OmG, Ms. Rosa, Samantha, and Mr. David are awesome! They are very affordable, compassionate and help me for my son. Go see ABC Bonding Company on San Jacinto for all your bonding needs!

Ro
Review №39

I want to thank Gracie for the great customer service and helping me out. I highly recommend Gracie if you want fast and easy service with trustworthiness and confidence.

Th
Review №40

Gracie is an exceptional employee at ABC Bail Bonds; she was very professional and assisted us with expedited service. I will recommend this company to anyone requiring assistance. They were awesome.

Ey
Review №41

Gracie was fast. Nice. Caring and so helpful and made the process so easy trying to locate a Family Friend. Thku guys so much

Ad
Review №42

Thank you Gracie for the fast and easy customer service. It was just in and out of the facility, thank you again for the great customer service.

ma
Review №43

At first I gave this company a good review, well that’s changed. I would give them zero stars, but a few of the people that work there are good people. If you use this company just know that if your case lasts over a year (which if you have a good attorney and are actually fighting your case can happen) they will charge you half of the cost of what you paid for your original bond. They are sneaky and don’t mention this at all. I Called around and other bonding companies do not do this. Much better bonding companies out there. I would recommend burns bonding, they are a five star.

Al
Review №44

Old lady so angry don’t waist your time to coming in here

Jo
Review №45

Called just now for a friend spoke to a Gloria. She was speaking to me as if I am a criminal. I work in healthcare and put peoples health at my upmost priority because thats my job. This woman was very rude and when I asked the process of what it takes (because I am obviously not a criminal) she was extremely rude. This place should be skipped unless u want to feel like the person inside!

Fa
Review №46

Super nice, service was excellent. Thank you Irma!

Ma
Review №47

Jessica helped us with all our paperwork and made sure we located our loved one and she was so polite and we are thankful for her kindness and promptness. It’s unfortunate that we had to go through this process but it is such a blessing to have someone like Jessica helping us get through this tough time. Thank you ABC Bail Bonds for hiring such your amazing teammate like Jessica at your place of business.

Ki
Review №48

Great customer service. Thanks to Gracie for getting us in and out fast. If you are in need of a great bondsman come see Gracie.

Ra
Review №49

Ms.Gracie was wonderful she answered all questions explained everything well and moved pretty fast

Ma
Review №50

Thank you Gracie!!!! Thiss my first time going tru this process, was overwhelmed. But, Gracie went out of her way to provide excellent customer service and answer all my questions in person and also over the phone. She was patient and knowledgeable. If you find yourself in need of these services ask for Gracie. She will help you!!! Shes the best Thanks, Gracie!

An
Review №51

They were fast and very corporative and helped us out a lot with the whole process. Gracie was very helpful and filled us in on what to do what do to make this easier on us from here on out

Ge
Review №52

The staff at ABC Bail Bonds Houston provided good guidance to navigate the bonds process.They steered me through the process while politely accommodating any questions or concerns that arose.I am grateful for their assistance and would recommend their usage to friends and family.Many thanks to Robert from the ABC team for his help & guidance in a time of crisis.

EL
Review №53

Gracie she very very nice to help me I give her a perfect 10 thank you so much Gracie she is professional with her work so kind to talk to. So any who goes to ABC bonds ask for Gracie

Th
Review №54

Gracie was awesome with me I recommend her for your bonding needs 😃😄👍🏾👍🏾

Jo
Review №55

Gracie Thank you for the great customer service. She can do everything in that office super busy, very nice and polite.

Ch
Review №56

They answered my question, but im only 6 so what they answerd was kinda rude ngl

Wi
Review №57

I called and spoke to Erma. Pulled up. Gracie had me out the door in less than 20 minutes. The service was sincere and friendly. If you find yourself in need of a bond......ABC is the only option if you want it done efficiently and expediently. They are the best!ThaBandito

Be
Review №58

Very bad attitudes. People are bold now a days

Ab
Review №59

Awesome customer service, thank you so much for the help Gracie. The effort you put in to bail out my son was amazing and thank you for being so generous.

Sa
Review №60

Cynthia was extremely nice and informative! She really helped us through this entire process and put us at ease.

cl
Review №61

Awesome they helped me find out the information i needed and i was so much at ease and greatful for them their truly awsome

Al
Review №62

Very quick check in: all you need to do is walk in and fill in one row in their table. Thats it. The ladies are very polite and helpful.

Br
Review №63

Cynthia made this process a breeze. She was very professional and made me feel at ease. Going to a bonding company can be very stressful, but thanks to Cynthia I was able to do this without anxiety. Cynthia your kind personality and the care you showed meant a lot. Id give you 10 thumps up if all my fingers were thumbs. 😁

Ch
Review №64

Thank you Danielle for checking my warrants and for being patient and nice.

Sh
Review №65

Gracie you are the best. Thanks for the well job done. Smooth, easy, fast service great at customer service.

Ve
Review №66

Going through this process can be confusing and overwhelming. Gracie went out of her way to provide excellent customer service and answer all my questions. She was patient and knowledgeable. If you find yourself in need of these services ask for Gracie. She will put your mind at ease. Thanks, Gracie!

Ro
Review №67

Gracie was awesome and helpful I appreciate good people..!!❤️❤️

Em
Review №68

They are always so helpful whenever I call

Ma
Review №69

Well ... I pray that I don’t have to come back and use ABC bail bonds but if I do, I will definitely come back and work with Sandra!! Sandra helped me every step of the way and answered all my questions. Very respectful, professional and polite. Thank you again Sandra for all your help!!

Ly
Review №70

Jessica was great. Customer service was amazing. She went above and beyond to make sure I found a parking spot with a reasonable price

Ky
Review №71

IF YOU ARE A FAMILY MEMBER TRYING TO HELP YOUR LOVED ONE, DO NOT USE ABC BAIL BONDS. My family put up the house to get me out. The bonding company purposely gave me a wrong court date, saying it was the next month and to call back to check-in in 3 weeks. They never gave a courtesy call, which is standard practice, prior to the court date. This caused me to miss court, forfeiting my bond, causing me to be incarcerated for several more days, and allowing them to bill my family a higher amount, part of which being a $450 admin fee for doing nothing. They did call however after my court date pass, lied and told me my court date had then been moved up to the following Monday, where I was arrested immediately when I asked why I wasnt on the docket, for missing court. The bailiff immediately knew it was ABC bonding when I explained what happened, and allowed me to sit in holding for 3 hours with my cell phone to try and correct the matter, because he felt bad for me and said ABC always does this to people. They have lied about paying court cost (I paid it) so they added it into our bill, they failed to communicate anything with my family and I regarding fees due, before or after they became due, and had difficulty understanding paperwork from the court showing what was paid and what wasnt, taking days to respond. We went with this company because they make it very easy to provide a bond if you are a family member with assets to use as leverage, taking everything by fax while my family was out of town. They are one of the only bonding companies who do this, and Id venture to say that they specialize in taking advantage of people who dont quite understand the system but who have assets. If we simply paid the amount they asked for and didnt ask questions Im sure theyd have just lost the paperwork and kept the extra money. This company is crooked, and will ruin your life if it means they can get an extra $200, and I highly recommend using any different company, but specifically Country Bonding instead, which has 2 offices outside of town, because they are honest and will help you get back on your feet, and give you correct and permanent information quickly, rather than tricking you just like the courts and police do. All I can do now is pay the admin fee and write a review or 2 and hope to save someone else from this fate. Ive lost a great job and am out a substantial amount of money because my family thought they could help, and again if you are a family member trying to help from long distance, please, DO NOT USE ABC BAIL BONDS. If you do use this company assume everything they say is a lie and double check everything, keep all receipts, and be prepared to sue them in a civil court.

I
Review №72

Cynthia and Rosa where very lovely ladies and helped me with everything fast and easy❤️

Am
Review №73

Rude pple

Na
Review №74

Great service, very helpful and friendly. They worked with us and Gracie was especially helpful along with the other staff. Thanks very much.

ad
Review №75

Gracie was on top of it from the jump walked me right through the whole process help me and my wife out with both of our bonds thank u so much abc bail bond and thank u so much Gracie for the great service..

Ya
Review №76

Gracie is extremely helpful and goes out of her way. She always looks for ways to help out in whatever way she can. She is your go to person if you need prompt and professional service.

Jo
Review №77

Worst experience ever. Spoke with a very nice Lady during the day and was quoted a price and was explained what i needed as far as paper work. When i got to the office that night the lady working was rude and insulting changed the price and made the experience quite horrible.

Ad
Review №78

Good bonding company, it did take them nearly 24hrs for them to post my $10000 bond but after that it was smooth sailing. Only had to report once and the rest were all via their app.

Bo
Review №79

Thanks to Liz my mind was at ease while going through my situation. She was so patient and helpful. If Me or anyone I know ever need any bondsman needs I will definitely go back and refer her

Ha
Review №80

I would like to thank abc for doing my bond. It was a pleasure working with Gracie she has GREAT customer skills. Very pleased with her service. Thank you so much. I will highly recommend ABC to people in need.

Ta
Review №81

I wish I could give 0 stars. My mother in Pgh, PA called this location and spoke to a woman named Lettie. She let Lettie know that the person she was calling for had 3 bond forfeitures because he was already in jail and missed court. Lettie reassured my mother that she would contact the manager and get everything approved before I took a lyft down there with the cash. Once I arrived there was a brother behind the desk telling another brother trying to bond out his loved one that the manager stated he now needed a homeowner to co sign for the bond they were working on. This brother was quite upset and started that over the phone this information was never told. As to my surprise when its my turn this same brother behind the desk makes a call and is now telling me I need a homeowner to bond out my loved one. I politely explained to him (whose name was never given and he never asked my name) that this bond was already approved we were just down here to complete paperwork and pay the fee. He then begins to tell me that no bond is approved over the phone. With my mother on 3 way we ask well then what was Lettie doing when she had my mother on hold for 15 minutes and stated she was talking to the manager to make sure our time was not wasted. No answer was given. No explanation. Just excuses and their policies. I politely left and went to online bonding co. And had no problems and paid 45% less of what they asked for. After getting approved over the phone.

Ma
Review №82

Go with Gracie! Knowledgeable, friendly, very helpful! If she doesnt know the answer, she will find outlets to help find the answer. Gracie is awesome!

An
Review №83

One word....WOW!!!! This is the first bail bonds that the staff was just actually showing care and concern about the clients. From the head man himself it was an unique experience. I would be the spokesperson if I could. A mobile is A1. And they actually came to us. Wow.

JY
Review №84

Graciela is awesome!! She goes out of her way tremendously to help you in anything you need! Very knowledgeable, professional and positive!! If you need something, definitely ask for Gracie!!

Ti
Review №85

Thank you Gracie for helping me get my cousin out ur amazing 💙

ma
Review №86

JessicaShe was very helpful and letting me knlebthe things that I needed and what I needed to do. The process was quite quick and straight forward. Good customer service.

Ja
Review №87

Great night supervisor, very knowledgeable!

El
Review №88

Jessica was a lovely lady very helpful with me through the whole process. She made it quick and easy for us. Great customer service!

Pr
Review №89

Thank you so much Gracie. Everything went fast and smooth. I will definitely recommend y’all.

Ca
Review №90

Jessica was very professional, thorough,understanding and strictly business!!! I loved her as soon as I came in I didn’t have to wait she waited on me immediately!!! I would refer her to anybody because she takes care of business!! Thank you so much Jessica!!!

Ma
Review №91

I had so many questions and Irma helped me every step of the way. Great customer service and will most definitely go back to this bonding company if I ever need them again and will be referring my friends! Ask for Irma!

Li
Review №92

JessicaMy Friend was arrested last night for DWI. I walked in ABC Bail Bonds, let me add its was my very first time bailing anyone out of jail. The ladies inside the building made so easy, within a hour I was walking out.Great experience

Al
Review №93

DELICIOUS FOOD AND AFFORDABLE !!!!!!

St
Review №94

I recently called to bail a friend out and Tiffany was so easy to talk to! She was very informative and patient. Will definitely call back if necessary. Thank you!

Jo
Review №95

Thank you Gracie for the great customer service.

Be
Review №96

Very well helped by Mrs. Gracie. Thank you on the help. Very professional and knowledgeable about things. You have very professional customer service. Seeing some people coming in here thinking they know everything and talking crazy. I would of left them there standing talking to themselves..

J
Review №97

Amazing staff! Grace and samantha made everything easy !!

Tr
Review №98

Irma and Danielle they were awesome great costmoer service

ly
Review №99

Gracie was a tremendous help. She was very pleasant!

Pa
Review №100

Gracie and the rest of the people at the office were fantastic and very helpful

Information
17 Photos
100 Comments
4.2 Rating
  • Address:400 San Jacinto St, Houston, TX 77002, United States
  • Site:https://abc-bailbonds.com/
  • Phone:+1 713-222-6222
Categories
  • Bail bonds service
Working hours
  • Monday:6am–3am
  • Tuesday:6am–3am
  • Wednesday:6am–3am
  • Thursday:8am–3am
  • Friday:6am–3am
  • Saturday:6am–3am
  • Sunday:6am–3am
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