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U Do It Auto Repair
9239 N Houston Rosslyn Rd, Houston, TX 77088, United States
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Br
Review №1

This place is simply amazing!!! I mean I haven’t been to no other mechanic shop once I started doing business with Mr. Marcus and his team. They are knowledgeable and totally honest! You don’t find honest often at mechanic shops.. also, here’s the cool thing about U do it auto: They really provide opportunity to do it yourself. That’s if you wanna learn how to do it yourself or if you already know how to do it yourself. That’s pretty cool. Please take a visit! You’ll be glad you did.

en
Review №2

Friendly staff. They understood my problem and were happy to service me and my vehicle. Im definitely coming back for more future services

Jo
Review №3

This is a good mechanic shop. The staff are down to earth. The service on my car was handled well and they offered some suggestions after they inspected my car. Im glad I stopped by this shop. I plan to return for other maintenance.

Da
Review №4

I am very happy to have used the service at U Do It Auto repair. The service was quick and efficient. I didn’t have to wonder what was going on with my car as they sent a detailed report of everything good and bad about me car directly to my phone. With this technology I was able to approve or decline repairs very easily. Also, the cost was reasonable. Overall, it was a great experience and I would use this repair shop again.

Si
Review №5

Went to 2 different auto shops and had an awful experience before my husband found this one and they were so great to us! Tyrone was very attentive and openly communicated with us throughout the process of our fix.( heater core leak)They let us acquire the parts, and they were able to fix our SUV in a timely manner, and the pricing was so fair, we saved $300 compared to other shops trying to overcharge us, overall honest and good work. SUV is back running just fine since. I highly recommend if you’re having car trouble, and want full transparency and no shop upselling gimmicks U Do It Auto Repair is my new go-to.

B
Review №6

They were very professional and fast. I would definitely come back.

v
Review №7

Team was very professional, friendly and explained in details to where I can understand.Will definitely recommend the business.

W.
Review №8

So. Let me tell you about this AMAZING shop for your vehicular needs. This is coming from a 50+ year old woman yall... If youre mechanically inclined and can follow a YouTube video, or a shade tree mechanic needing a lift, OR -- Needing someone to do it for you...Call them!! I needed to drain & refill my transmission fluid. I got my 2 gallons of transmission fluid, the hose & pump & the T-30 torx wrench & was ready to do the work!! So I called, and went over there, and they had a cart all set up for me with wrenches & sockets & hoses & a pump & a fluid draining set-up!!!! I was so stoked!! They raise the lift and lower the lift because of insurance obviously. They were there to answer a question, and other than that they let you do your thing! It was fantastic!! I actually enjoyed working on my car again!!!!I Highly recommended U Do It Auto Repair!!! Very respectful, professional, and ready & willing to help. Theyre just awesome!!

Ke
Review №9

The Thursday before July 4th weekend and my stick shift cable went out. Called around and no one could see until after. I called U Do It Auto Repair and they said they could. They came the next morning and towed my car to their facility and diagnosed the problem. Communicated every few hours and got the job done just in time when I got off work to come back and pick up and then head to my family 4 hours away for the holiday weekend. Definitely recommend for any services.

Ja
Review №10

I am really grateful for the service. I came here to repair the A / C of my car and I came by google references ... so I think it is very important to recognize the work and good service. They attended me very kind and sincere, and the day they told me it would be ready was exactly the day my car was ready. excellent repair and more. sincerely grateful.🌬❄🌞⭐⭐⭐⭐⭐

Ar
Review №11

They have very good service! all of service would be done 100% accurate. I also love the service adviser. All of their employees are really genuine.

Da
Review №12

Great place to get your car fixed. They have quick and friendly staff sure to get you back on the road in no time

PS
Review №13

Your lifted truck will fit.This place was honestly awesome. Cruz, if I spelled that correctly, was the only one available to help me out, but I am thankful for that because he was awesome. He offered a small hand here and there when he saw me struggling. He gave his opinion on how we could safely lift my truck. He helped me find tools, encouraged me to feel at home, etc. Heck, he made me feel at home, even offering me a slice of pizza 😅. Not only that but he allowed me to diagnose something I didnt go there for. I went to adjust my beast of a suspension, but I was curious about an ABS code that my normal scanner couldnt read. Their snap on reader found the code in barely a minute of going through the menus.Just a fantastic environment, good for people of all experience levels.All they need extra is a heavy duty torque wrench that can read in excess of 200 ft/lbs for jobs like this 😅

Da
Review №14

This place is great and bery professional as guys (employees) took care of me as soon as I walked in the building without any hesitation and made a bad morning a great morning really quick and I will definitely be coming back for more work and recommend this place for all who needs services whether minor or major they are great!

Fa
Review №15

Great overall establishment. What I love it that it saved me tons of money on repairs! I will be here again for getting more familiar with my car. The team is so helpful and gets the job done in a skilled and timed fashion.

Br
Review №16

GREAT PLACE. THEY REALLY LOOKED OUT FOR ME. GOT ME IN AND OUT. GAVE ME A DETAILED REVIEW OF MY VEHICLE. THANK YOU ALL😊😊😊 GREG, TYRONE, DESIREE, & MARCUS

Je
Review №17

I paid just $25 to use their lift for an hour. Saved me from having to over pay a repair shop.

Ta
Review №18

Desiree was fabulous she went over and beyond to make sure I was a satisfied customer can’t forget Reginald

us
Review №19

Please do not patronize this business or you will be scammed. All the people that work for this business are crooks. Marcus G. (the owner), Tyrone (the supervisor), Reggie (Reginald-the mechanic), and all the females that work in the offices. Recently, I had work done at their 1570 Telephone Road location. Reggie performed repairs on my vehicle and overcharged me. They also charged me a $25.00 fee to use my credit card. I asked Reggie if I would be charged a fee to use my credit card and he stated NO. I searched this company on the Texas Comptroller of Public Accounts website. U DO IT AUTO REPAIR LLC, Right to Transact Business in Texas has been FORFEITED. They dont have the right to conduct business in Texas. I was charged $44.73 for fees that no one could explain to me. My total bill was for $635.21 and they charged me tax @ 8.25% that came out to $1.07. WOW this company is conducting fraudulent business practices. How do you pay $1.07 taxes on $635.21? U Do It Auto Repair LLC, will do any and everything to pad your bill in order to scam the most money from their customer. Marcus, 3% of $636.28 is not $25.45, which is what your employees charged me to use my Visa card.

Sk
Review №20

They got to my truck very quickly and diagnosed the issue fast. Kind and courteous office staff. Highly recommend.

Da
Review №21

A bunch of schemers who literally knows nothing about cars. Almost caused my vehicle to burn up but luckily I was there to see what was going on. They would have swore up an down they didn’t do it but once I get my car back an anything under my hood damaged from a burn. Y’all will be held accountable for it!

Da
Review №22

TrAsh trash TrAsh. SCAM outfit ! Terrible service terrible techs terrible shop TERRIBLE OWNER Mr. Marcus So you know what comes Next. Black owned business screwing Black and Brown People

Gr
Review №23

This was the space and bay I needed for a DIY routine wheel swap, but not have to worry about moving jacks around. Staff was very helpful even when I got frustrated. I had all the tools I needed and finished what I went do and will be back!

Cr
Review №24

U do it auto repair work is the worst repair shop out there. If you dont pay them they will charge you 25$ a day. Adding on to your balance that you already own. And they messed up my car even more than what it was like before.

Ju
Review №25

Working with Marcus was a blessing. Service was fast, on point and affordable. He explained everything that was going on, worked with me to get me on the road again and just a pleasant attitude. Highly recommend for all your vehicle maintenance and needs.

jo
Review №26

This place is legit, staff is friendly and helpful while also doing there own work at the same time. I went over my time do to not having turned a wrench in a long time and missing a special belt tool. I recommend this place if you want to work on your car yourself. Im goin back to upgrade my rotors, pads, and brake lines. THANKS FOR YOUR HELP AND TIME GUYS, I APPRECIATE IT. have a blessed day

Ja
Review №27

I initially went in due to the steering wheel in my Honda C-RV, tightening up. I called prior to my arrival to inquire about services and spoke with the owner Marcus, who was pleasant and informative. Once I got there, after the full diagnosis, I was informed of other things that I needed done. U Do It Auto Repair replaced my front and rear brakes, air filter, rack and pinion, power steering pump and also completed a power steering fluid flush. The work was completed in two days. The supervisor Tyrone displayed hospitality with offering me free water and conversation. He also set me up with an Uber (no charge) to get home while I waited on the services to be completed and another Uber to get back to the shop (again, no charge). I find the free Uber experience to be very cool and different from other companies. Snap finance is offered for convenience. Im very grateful they have such a good mechanic, Jarvis, whos experienced and likes what he does. As far as my vehicle, so far so good!

Do
Review №28

Amazing price! people are nice and very professionalAnd they advised me of some future issues I didnt know about 10/10 service

Sa
Review №29

Did a great job on my oil change. Bathrooms were very clean.

Ch
Review №30

Food was great absolutely delicious the service was great and friendly manager was actually pretty nice and kind I totally will come again the manager surprised me with a Birthday dessert Thank you 😊

Da
Review №31

I came here the other day for my taillights replacement and they did it quick and efficient.

Ta
Review №32

Great & Fast ServiceMr. Greg was a great help.

ti
Review №33

They were very helpful. I was concerned about length of stay my car would be in the shop. My car was ready in no time and it runs beautifully.

Ti
Review №34

The services rendered were done in professional and timely fashion

Gr
Review №35

Talked about what my car needs and how to fix it ,plus the price, I would definitely recommend this place!👌One stop do it all Shop!

fe
Review №36

Good place for DIYers. I needed help. I was to tall and the lift didnt go high enough, I was told that its in the process of getting fixed. We shall see. Friendly and professional service, always willing to help with information. It was worth it. You learn other information along the way. Will use the shop again.

An
Review №37

My car was vandalized- sugar in the power steering and gas tankThey took care of this perfectly 🥰 - but when they put the tank back - no one mentioned that I couldnt put gas in the vehicle- something about pressure???So I paid for that when I felt like - I paid for you to Uninstall clean and reinstall my gas tank ... then when I drive away I should be able to put gas ⛽😒🙄😑 lolOther than that - love the people, love the service and I did not mind financing through Snap !!!

Jo
Review №38

I have used the U Do It Auto Repair garage multiple times and have been more then impressed each time. Marcus and any staff I have worked with are helpful, accommodating and professional. I brought my own tools but did not need them at all. They have more than enough tools, equipment and space. With the lift and bays, it makes any job 100 times easier. I would encourage any do-it-yourselfer to check them out!

Pa
Review №39

The little I was there, talked with ...... my B, dude was a cool cat, knew his stuff. Came to use the lift, its super cool place like this is out there with all going on around in the world, Do It Yourself can bring all types of folks together, whileni was there, black dude in charge, cool dude, there was a Hispanic or two, possibly a Korean. A great idea and huge service to the community is this place here, I dont know how long its been around, cant imagine how much $ I have saved over time using a lift YO!

Da
Review №40

Found the site listed on Google, gave them a call and they seemed very friendly and forthcoming. Some people might want their hand held to do work but I dont like that. The tech put the car on the lift and just told me to let him know if I had any questions. Let me work. Quick in and out. I love it, and will for sure be coming back

Ma
Review №41

Good job on my mustang work was done quick and RIGHT

To
Review №42

I towed my truck to U Do It Auto repair shop because another shop didn’t know how to replace my flywheel on my F150 the right way. I Do It Auto repair Shop did great job👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

My
Review №43

Me and my husband just got our car back today and they stole the radio and the car is now shaking. 2600 to get our car fixed just to have the radio stolen and lie to us and say someone jumped over the fence and broken in the car. The car doors aint damaged so it was an employee that stole it. They said they would replace it let see how long thats going to take to replace. One they replace our radio that will be the last time they touch our car.

Do
Review №44

Will return as long as they are in operation, good people.

Ar
Review №45

Good courteous serviceVery professional with me and other customer. Explained the problems and what needed to be done.

JE
Review №46

THIS SO CALLED MECHANIC SHOP IS THE WORST OF THE WORST! I BROUGHT MY CAR IN FOR REPAIRS WHICH THEY INFORMED ME THAT IT WAS BODY CONTROL MODULE WHICH TOOK A WEEK TO CHANGE IT OUT AND MY CAR CAME BACK WORSE THAN BEFORE IT WENT IN, I WAS SO UPSET! SEVERAL THINGS NOW WERE BAD ON MY CAR SUCH AS MY GAS GAUGE WASNT WORKING, MY DASH BOARD ENGINE LIGHTS WERE ALL ON NOW AND WERE MESSED UP, SENSORS WERE NOW SHOWING BAD, THE SEATBELT SENSOR WAS GOING OFF AS WELL! MY BRAKES AND ROTORS CAME BACK SQUEAKING BAD, LIKE FREAKING LOUD! AS IF SOMEONE HAD TAKEN ALL MY GOOD PARTS OFF MY CAR AND LEFT MY CAR WITH ALL THEIR BAD PARTS. I CALLED CRUZ(SHOP MANAGER) TO COMPLAIN ABOUT IT, HE THEN TOLD ME HE WOULD LOOK AT IT AGAIN AND OFFER TO PICK UP MY CAR FOR FREE BUT NEVER SAW THAT DAY OF A FREE TOW FOR MY CAR THAT NOW WASNT RUNNING PROPERLY. THEN CALLED CRUZ(MANAGER) AGAIN AND NOW HE WAS TELLING ME THEY WOULD CHARGE ME $250.00 FOR TOWING CAR IN AND I TOLD HIM YOU SAID IT WOULD BE FOR FREE AND HE WENT BACK ON THAT AT WELL AS NOT EVER TRYING TO LOOK AT MY CAR OR DID ANYTHING ABOUT REPAIRS ON MY CAR WHICH I PAID $1250.00 FOR NOTHING BUT POOR MECHANIC SERVICE AND TO BE TREATED LIKE MY BUSINESS DIDNT MATTER NOW!

Ro
Review №47

Mr. Marcus and his staff was absolutely awesome and gave great customer service!

Du
Review №48

Marcus and Greg and the rest of the crew are great

Ca
Review №49

Owner works good with customer satisfaction

Le
Review №50

Had trouble to start with , but Mr. Marcus at the North Houston Rosselyn location took care of the situation. He recognized my vehicle, quickly ordered what I needed, gave me a courtesy call when my part arrived, and fixed my care in no time. His customer service was professional and kind. Thank you for helping me with my car.

Al
Review №51

Great customer service. Great job.

Ha
Review №52

What a rip off. Do not take or have car towed here. U do it will rip you off. Find someone reputable. Do not go to U do it!

Ly
Review №53

Found them on Groupon & I’m glad I did

ja
Review №54

They have had my vehicle for a month now and I still dont have my vehicle. They dont provide loaner cars and this is my only mode of transportation.

Ch
Review №55

Get your wrench on. I personally wouldnt want anybody else working on my S Klass. Best thing since sliced bread. I really cant say enough. Pretty reasonably priced too, to me. Much much much much less expensive than the dealership at Mercedes and less down time. You do it. They do it. Or do it together. No charge oil change Tuesdays. Just bring your own fluids and parts. Also, 2 year, 24k mile warranty on their work.

C
Review №56

I could not imagine making it through a Texas summer with my AC not working. Ive seen U Do It adds in the past and decided to give them a try.I called ahead to get a feel for the business and was pleasantly surprised by their professionalism. I was given 3 different possibilities for what could be wrong with my vehicle. I was then told that they would have to look at it to be sure. Id heard that before from other mechanics and was immediately suspicious, assuming they would charge me a premium.I took it to U Do It, and they were expecting me. They quickly diagnosed and fixed my problem, and I didnt have to pay a dime.It was refreshing to find an auto repair center that is honest and deals with customers with the highest level of integrity.U Do It, you have earned my business. I will definitely trust you to take care of my vehicle issues inthe future!!!

Ja
Review №57

The mechanic that has been helping me has been great dude is honest explains were is your money going and even more shows actual concern for your problems

Fr
Review №58

Hands down a great place to do work for sure. The guy Marcus was a great help when I was installing my new exhaust system.

Cr
Review №59

Clean plenty of tools and the staff that will help or supervise you or they will do the work and charge you accordinly.

Al
Review №60

If you are looking for a honest, reliable and professional garage then, I would recommend this place for your repairs. I had originally gone to another garage to try and fix the A/C problem which lasted a few months before it stopped working.I brought it to U Do It Auto repair, Reggie diagnosed the initial problem and ordered the parts. However with COVID 19 going on, getting the necessary parts to fix the AC problem was not the easiest since most places were closed. Reggie kept me informed that the parts were taking longer to arrive and would get to my car straight away when they arrived. Upon working on my car they informed me of another problem with the AC system which they communicated to me and the additional part they would need.Reggie was polite and knowledgeable when explaining the issues with my car which I appreciated.End result I am very satisfied with the overall price and job. I will be recommending this garage to my friends.

Ni
Review №61

I paid $1500 the first time and I came back because the work wasn’t completed so they then wanted $2100 for what I have no idea for! They black owners and very very rude and unprofessional!! I wouldn’t go here if I was anyone!

Je
Review №62

Truly experienced techs here. Very knowledgeable. The perfect stop, not only for DIYers, but also your average commuter, to get your car back to 100%. I came in with a mounting and rattling issue, couple minutes later my engine was purring like a kitten. 10/10 would recommend to anybody.

Mi
Review №63

So first off they told me it would take five days to do a ten hour job. They arent busy at all but I said okay. Then I call the next day to tell them I was going to get my car towed to another shop because it was $300 less for the same work. They told that they would price match if I got the other mechanic to send them his quote. I did and when I get there they tell me that they cant honor the price match because they were not able to verify where the other mechanic got his parts from. So I was forced to pay $1,200. Then before I leave, I go to look at the work that was done. And there were bolts lose and missing. There was oil on booth sides of my car. And wasnt cleaned up. I also requested that they put a certain type of oil and that was not done as well. These people are just out to get you money. If you know how to do the work yourself its a good place to use their tools. But other than that. It robbery. If you want a good mechanic (that has been in business for 25 years) for fair pricing and to do a complete job then you should take your vehicle to Kellys collision/Erics Automotive !!!!!! I hope everyone reads this before even picking up the phone. Yall wont be in business for long.P.S. to your reply: STOP YOUR LYING !!! The bolt was not fixed. I had to go and buy the correct bolt your mechanic just grabbed one off of the shelf and stuck it on there. The oil was not cleaned off the car. I had to wash it myself. And there was no mention of draining the oil and filling it with specified oil I had left in the trunk for you to use. I spoke to you over the phone you didnt have anything to say. all you asked is how you could better the business and I basically pointed out everything I pointed out in my review and then I was about to say have a nice day at the end and you hung up on me. Terrible customer service. you got your money and thats all that matters to you. like I said you will not be in business for long Ive dealt with people who have been in business for 25 plus years and that is not how they treat customers yeah theyre just in it for the money not customer service or keeping long-term customers.

Sp
Review №64

Awesome customer service they help with all cars had a Audi even knew exactly what to do I recommend and still recommend friends to this place almost everyday and if anyone needs car repairs this is the best place to go hands down

Si
Review №65

Great place. I love the idea of a DIY garage and wish it was more popular. Customer service was excellent; the mechanics helped me out, here and there, for free. Tools could be organized better. Price is a bit high, but still saves you hundreds of $$ when you DIY.

J
Review №66

Reginald is AWESOME!!! He knows what he is doing and he is not going to “steer” you wrong. The options you have are great regarding on how to work on your car; whether you want to rent a bay and do it yourself or have assistance OR have an experienced mechanic do it for you. The mechanic shop that fits every budget. I don’t plan on ever going any where else in Houston and you know how BIG Houston is! I will ONLY recommend U DO IT on North Houston Rosslyn from now on!!!!! Thank you to a professional and courteous team.

Sh
Review №67

Thank you so much to Reggie and George at U Do It Auto Repair for fixing up my Camry. It seems that the need for car repairs always comes at the most inconvenient times, but I am truly grateful for this team and wish I had known about them sooner. Their dedication and commitment for excellence speaks for itself. I called them about 20+ times this week but they answered all of my questions swiftly and with patience. Thank you U Do It Auto Repair!!

yo
Review №68

I had the most horrible experience with this place.Its at them 2 months to get my AC working in my car. They have poor communication skills with customers and with themselves. Add would have to call them every day the find out whats happening every day they would tell me something different. Then the own of this place told me my car was ready and when I got there my car was far from ready and the AC still was not working All the pieces underneath my hood wasnt put back and my car was Dirty from the mechanics hands all panels of my doors but of course I had already paid them because I thought my car was ready and from there on out. it took them even longer to get things done on my car so if you do go there check your car out 1st before paying them for anything.And get all your in everything in writing beforehand. The owner will try to change prices on you. An up charge you to death on some things

mi
Review №69

Love this place to work on your own car

Je
Review №70

Worst place to do business with. No one there knows anything and do not use their mechanics they cannot be professional ones since the cant get things done right the first time or the fourth time. Just use them to fix stuff yourself it way safer and cheaper and hopefully you dont lie to yourself either and know what you can or cannot do! If I could give negative stars I would. -1 million!

Na
Review №71

They always do their best to make everything correct

Ch
Review №72

First off, Reggie was awesome. He has to get to know you and he will be quite Frank with you, which I loved. My friend and I came to work on our red 96 Ford ranger to replace the alternator, water pump, fan clutch, some hoses, and a few more things I am probably forgetting. They guided us and we physically did it all ourselves. The value of learning about the truck was worth the price and the time. Once done Reggie even spotted a few things we missed and helped to correct it. We have some more work to do and we will be back. If you ARE NOT WILLING TO PUT IN THE EFFORT then just have them fix it for you. This place is a DIY dream. Thank you and good night.

Me
Review №73

I was pleasantly surprised at the work done and honesty of the mechanics.

Re
Review №74

Hands down best shop I’ve been too. Helps always there and pricing is unbelievable to a normal quote. Good place to be with great people with great knowledge. Life just became easy discovering this shop from a friend. Thanks guys and just know it won’t be my last time. You got my vote !

Ha
Review №75

Well I went in there confident that I could do an exhaust replacement myself..but quickly found out its just never that easy. Louis and Reggie are awesome guys and helpful when I needed it. Definitely showed me how to properly check the exhaust for leaks because I wasnt even thinking of doing it. Leak was there, so I am very thankful..cool guys I could probably kick it there with and chat it up with all day..thanks again guys! Awesome experience.

Wi
Review №76

This is a really good place, they are really friendly and willing to help when needed. A special thanks to Mr. Reggie the U Do It specialist who probably knows everything there is about cars and can help with whatever you need. This place is the best!Thank you 😊 guys!!

Ri
Review №77

Great place to rent a car lift!Guys are a great amount of infoIf you need it.

Su
Review №78

Exactly what I needed: DIY routine maintenance with help standing by just in case. Fantastic.

I
Review №79

Fair prices and black owned great

St
Review №80

Overcharged me a lot

Ta
Review №81

I visited a couple times to the NW location - once to replace my drive belts and another to take a class. Reggie a.k.a. R2 and Derron are very welcoming and friendly. They are passionate about helping U Do It, whether its sharing industry knowledge or helping to get you the right tool for the right job! I recommending going here for new or experienced DIYers and will be coming back myself!

Sh
Review №82

Good people

Sh
Review №83

Great and friendly fast service. Very honest and reliable work.

Ba
Review №84

We just moved to Texas and moved to a Apartment . My husband likes working on our cars himself. U Do It Auto Repair allowed him to do this. They were so helpful. We will use them again. Anyone that needs to work on your vehicle this is the place.

Je
Review №85

Horrible business! Do not get a membership at this place! They are very amateur in their business practices! Do Not Go There!!!

De
Review №86

Love being able to do my own oil change! If you know how to work in your own vehicle this is the place to go! Tuesday’s you can do your oil change at no cost, even if you’re using their tools. Well worth coming to do it all yourself!

Jo
Review №87

Best service ever!!! The guys here were very professional and proficient..... they explained to me exactly what was wrong with my car and even helped me map out a time line as to how to get things fixed on it.... from urgent, to not so urgent. Thank you Marcus and staff for also saving me hundreds of dollars on my repair work!!! I definitely recommend them to anyone!!!

CT
Review №88

If I could give a negative zero I would. This company has had our vehicle for 2 months playing guessing games on what could be wrong with our vehicle. They informed us that they diagnose the problem before doing any work on our vehicle. Now after 2 months they have stated that it was a bad block. They have butchered our vehicle just to collect additional money. The day we picked up our vehicle is the same day we took it to a new mechanic. The new mechanic states if they had done the diagnostic they would have known from the beginning there was a bad block. U DO IT AUTO does not want to refund us. In which they have claimed they told us to get a new engine and that they did their job, which is false. We have all our calls recorded which states otherwise. What we also found out is that the head job, and manifold they have done has additional damages and missing pieces. I had filed complaints and now I am in the process of filing suit because they refuse to refund me. We stay in Huntsville which does not have bus routes, and uber to doctors appointments in Houston would be costly. We have been patient for 2 months with no explanation on why it took so long to repair. Communication with them is horrible. My husband and I popped up at the shop one day catching them in a lie after they stated to us the week prior that the head had to be sent back for filing due to the other shops mistake and when we popped up the heads were still at the shop. What our new mechanic found out is that the block was never cleaned after they “repaired” the head. There was still old gasket residue on the block, we are missing the top and the bottom cover of the engine, missing bolts, cuts to the manifold, and oil leaking. What they failed to see after we informed them the lifter in #7 was not moving before they started any work, it was that the camshaft was damaged and the lifter plate was broken which is what a mechanic looks for when trying to fix the problem and not guess the problem. When we spoke with them they stated as if they specialized in the issues we had. Also they received payment before the job was started which was on May 27th and our pick up on the vehicle was July 24th. Only other option was to charge us to rebuild the engine from 2 other vehicles they have at their shop which makes me feel they may have pulled from our vehicle as well to repair another car after having it for 2 months. U DO IT AUTO also stated that they would not know if the block is bad on a vehicle until you go through with trying to repair which is an insult to my intelligence. Our new mechanic had to break down the engine to see what work they had done and stated he knew from the readings on his computer, and lifter issues there was a bad block, and you don’t have to start any repairs wasting customers time and money to figure that out. Please BEWARE and find a true mechanic. This is one of the reasons people don’t trust mechanics because some are only in it for the money and not the quality. In order to keep a business thriving you need reliable work and honesty, I don’t understand how people can live with taking people money knowing they did not do their job. Our vehicle will be ready for pickup from the new Mechanic on Friday which is only 2 weeks of him having our truck vs. 2 months of bad customer service and mechanic work.Response:If I am paying $2500 to repair the problem that means the matter should have been fixed.You gave us the option of repairing the head as if it would resolve the problem even after we informed you that the lifter was not moving. Why tell us to get the heads repaired. After reading through your recent reviews I see you continue to have the same issue. If it takes our new mechanic a few days to see the external and internal problem, what is it that you were doing? You still havent explained how you missed the broken plate, and damaged camshaft nor can you explain why you butchered the manifold, oil leak etc. We could have avoided extra repair costs from damages. He would have charged us $2800 for an engine vs. $2500 for head.

Ma
Review №89

What a great company. Very professional and fair priced. They service our commercial fleet and we are very happy with service. Would definitely recommend.

BA
Review №90

Great place to go if you need to borrow a lift. Did my transmission/diff fluid change with some help from the technician. They also have 2 hours minimum rent time for each customer so its better to have an estimate about how long your work will take. Staff are nice and helpful. Just hoping more repair shops will provide similar garage renting service so I dont need to drive 40 minutes to their shop.

Do
Review №91

I like everything about this business.

Be
Review №92

They have everything you need and more. They make any job easier.

Al
Review №93

UTTER DISAPPOINTMENT.UNPROFESSIONAL.CAR PICK UP DATE MOVED 3 TIMES.NO COMMUNICATION!NOT ONCE DID A MECHANIC OR THE OWNER RELAY ANY INFORMATION.When I first dropped off jeep, I was asked for my cell phone number, because in their words “ we will be sending you updates on the status of your vehicle daily”. I took my car in on 714/20 and told repairs would be done by Friday. I didn’t receive an update until I took the initiative of calling myself an hour before closing time, and told that the car wouldn’t be ready and they wouldn’t know when it would be ready until Sunday. NO ONE CALLED. So on Sunday I called for an update again and was told my vehicle would be ready Tuesday NO LATER THAN Wednesday since another piece needed to be changed. Tuesday came and an hour before close time i still hadn’t received a call, so when I called, I was told “I was on their call back list” but never actually contacted. I was told my car would be ready Wednesday 7/22. Again, by noon no one had called me so I called, and you GUESS IT! NOT READY! The excuse that day was that they have a small shop. Today Wednesday 7/23 my car is not in the shop where I originally took it, they don’t have it ready and aren’t able to call the customers because they “ have a small shop” and when I asked to leave a message for the owner/manager they hung up on me. I was never told my car would be moved. The level of incompetence and unprofessionalism is baffling.More over, after the owner moving my vehicle to another location for faster service wanted me to pick up my car from said location since id refused them to do anymore work on my truck. when i finally picked my car up 11 days after initial drop off the a/c which was the original problem is not working at full capacity. I was told that my engines current severe rattling/shaking was due to a oxygen sensor and that is why the a/c is not working correctly and that is why it also isnt accelerating. When i brought up their moto if it doesnt work you dont pay I was told that when the oxygen sensor that according to them has nothing to do with the repairs they made would start working at full capacity. The owner marcus is taking no responsibility for an issue that arose after his mechanic dismantled the vehicle.I originally entrusted my vehicle for the good reviews I saw online, but dont be fooled. Im not sure if its only the female customers that they take advantage of or everyone, but that is what my experience has been. If you need any car repairs, my suggestion would be to keep looking.

Sa
Review №94

Save yourself some major money at the dealership and get the work done yourself with the pros at U Do It!

Jo
Review №95

The staff is very helpful and friendly and well. Highly recommend going there for doing your own work. Replaced all my brake pads this morning there.

da
Review №96

Heard about the free oil change on Tuesdays a week ago didnt believe it. I went in the following week because I was on the verge of stripping my oil pan plug. The staff was very helpful polite. They had the right tools needed for the job and I even got enlightenment on some mechanical issues that I would to pay attention to in the future. Meet the owner Marcus cool guy shout out to my guy lou for dropping some jewels on my mechanical issues that I didnt know I had. Highly recommended

ch
Review №97

Just finished changing out thermostat. I had fun doing it and the service is great. They are very knowledgeable and giving awesome advice on what too do and not. This is the place to go to not only save money, but feel great completing your own work on your own vehicle. They always check too see it things are correct .Just come on down its in h town.

Je
Review №98

Was told my would take five says for a ten hour job. Then was told that they price match. Then was told that because they couldnt verify where the other mechanic got his parts from they couldnt honor the price match. Then they lose my key to the vehicle. Jow Ive paid almost twice as much and Ive been here waiting to drive off after Ive already paid. Then to top it off I look at the work before I leave and there are bolts missing. If you like to jerked around and taken advantage of then please take you vehicle here.

Li
Review №99

I love having this business so close! They have been a lifesaver several times now. These guys rock!

Er
Review №100

Everyone was able to point me in the right direction when I came for an oil change. Oil changes are always free on Tuesdays, provided you bring your own oil and filter.

Information
45 Photos
100 Comments
4.2 Rating
  • Address:9239 N Houston Rosslyn Rd, Houston, TX 77088, United States
  • Site:http://www.udoitautorepair.com/
  • Phone:+1 713-701-7035
Categories
  • Auto repair shop
  • Auto body shop
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–7pm
Highlights
  • Black-owned:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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