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Grainger Industrial Supply
8200 Pinemont Dr, Houston, TX 77040, United States
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Comments
Ma
Review №1

Grainger has everything industrial. If they dont, they can find it. Great Service. Wait times sometimes can be long. But you can definately get what you need.

Sh
Review №2

Perhaps the most inviting Covid 19 entry procedure anywhere. Greeted at the car, and was briefed quickly, and the staff here are all super nice! Other locations have been far less communicative, with way less reason to not want to be working with the public. Will definitely be back here.

Jo
Review №3

Worlers were helpful and straight up. Professional place

Je
Review №4

Very easy to do business with them. Both in buying and returning. No hassle returns...

Br
Review №5

No grade 1 clutched door handles out of the 1.5 million products Grainger offers?!? GARBAGE.

Ja
Review №6

Need to stay open a little longer. I understand about COVID situation but other technical jobs are still working and need parts to complete job request

Jo
Review №7

The team eas working hard to help people despite their own electrical outage. They really should be primed to tell customers who want something not in stock to go to Grainger online, click HELP and order it to be delivered to the store.

Re
Review №8

Good pandemic precautions through out great service and information thanks guys keep up the good work.....Raco elec.

Er
Review №9

Companies that care about their customers, and let them know by providing quality products and very high level of service, tend to get more customers. GREAT place.I went in today because I had purchased a big compressor, and had no idea what I needed to set it up... I just knew I had a 3/4 hole in the tank, and needed regulators, hoses, connectors, fittings, bushings, etc... Mike spent roughly an hour helping me figure out exactly what I would need for how I planned to use my tools, put them in order on the receipt to show me how they all connect, and then opened them with me to make sure we got the right stuff... This guy is great. I havent had hardware store service like this in two decades.Grainger was also meticulous about social distancing - nobody goes in without a mask, and the area that customers currently have access to is restricted (the employees will get you anything you need). Mike was also very kind to politely remind me when I momentarily forgot to maintain 6 feet of space. You might get COVID-19 before this pandemic is over, but you wont get it at Grainger, so go get your tools and enjoy the pandemic making some dust in your garage.

Mi
Review №10

Helpfull

Ca
Review №11

Thanks for the good service Personal on the counter always helpful.

Ke
Review №12

Mike johnson is awesome He helps me to buy my blower motor and he is very helpful and honest good Job

Jo
Review №13

Great customer service and knowledgeable staff

Th
Review №14

They always have what Im looking for when other stores dont.

Ma
Review №15

Very knowledgeable and extremely helpful

Ha
Review №16

Great customer service amid the pandemic. A rare sight

Ar
Review №17

Even with the extra Covid procedurea in place service was fast and friendly

Ch
Review №18

Always very helpful and knowledgable.

KC
Review №19

4 month hiring process filled with grainger people that dont communicate with each other and cant hammer down dates for anything. unprofessional to say the very least

ba
Review №20

Dont rely on the workers to look up items on their system. Either they cant find it , say they dont have it, or try sell you the more expensive item. Takes me a minute to find my item on their webpage and give them the part number.

Wi
Review №21

Strick parking lot screening

Fa
Review №22

Had a problem with cash return. Customer service is horrible. Store manager was really rude, no apologies at all.

Ro
Review №23

Handy little place!

Gr
Review №24

Like everything besides the Prices. Figured prices would be lower but they are about 15-20% more than other retailers

he
Review №25

ON WAIT ON THE PHONE 15MIN. I HAD TO CALL ANOTHER GRAINGER!!!!

Bi
Review №26

If you want to get rude customer service and wait a very long time, then youve come to the right place!!

Cr
Review №27

God service

Mi
Review №28

Alway have every things that I need

De
Review №29

Always willing to go the extra mile to help. Always has what i need.

Mu
Review №30

Long wait, expensive.

Ma
Review №31

Bad customer service

Se
Review №32

Very good service super clean and

Information
8 Photos
32 Comments
3.8 Rating
  • Address:8200 Pinemont Dr, Houston, TX 77040, United States
  • Site:https://www.grainger.com/branch/Houston-Branch-354
  • Phone:+1 800-472-4643
Categories
  • Industrial equipment supplier
  • Abrasives supplier
  • Electric motor store
  • Electrical supply store
  • Hydraulic equipment supplier
  • Janitorial equipment supplier
  • Material handling equipment supplier
  • Plumbing supply store
  • Safety equipment supplier
  • Tool store
Working hours
  • Monday:7:30am–3:30pm
  • Tuesday:7:30am–3:30pm
  • Wednesday:7:30am–3:30pm
  • Thursday:7:30am–3:30pm
  • Friday:7:30am–3:30pm
  • Saturday:Closed
  • Sunday:Closed
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