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Reflex Tuning
65 Londonderry Turnpike, Hooksett, NH 03106, United States
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La
Review №1

The whole team at Reflex Tuning is truly amazing! My GLI was having some serious suspension issues and I knew I needed to find a mechanic I could trust. I started to research online and came across all the fantastic reviews on RT. I reached out via email and Heather called me back within an hour and spent a good 20 minutes with me over the phone going over the issues I was having with my car. She set up a time for me to drop my car off that worked with my schedule and had a loaner car waiting for me. I was sent a full color coded diagnostic report with photos and videos on what needed immediate attention and what could wait. Heather was so great to explain everything on the report with me and worked with my budget on prioritizing what to tackle first. Once my car was repaired and ready to be picked up they impressed me once again with taking the time to detail my car inside and out. It looked amazing! I just can’t say enough wonderful things about Heather and the team at Reflex Tuning, they made everything so easy. I am so happy I have found a place that I can trust and cares about my car.

Ja
Review №2

I switch from paying top dollar at the dealer to Heathers Reflex Tuning. Heather and her staff are real pros. Excellent customer service & great pricing. Plus shes got the cutest dogs :-) assisting at the front desk.

Na
Review №3

Heather & the rest of the team at Reflex Tuning are simply the best. They truly take the time & care to fully diagnose & assess your vehicle. They stand by their work & keep their word! The passion & honesty they expressed towards my brother & myself was a breath of fresh air. Heather tells it like it & gets to the point; you might not like what you here.. but trust me when I say, you will not be disappointed with the quality of work the mechanics do. Superior work! I am not one to be impressed easily. Heather & the rest of the team at Reflex Tuning, thank you from the bottom of my heart! I look forward to doing all of my & my families auto-mechanic work with you.

Ti
Review №4

Extremely knowledgeable and thorough. I went to two other Audi specialists in the area before RT for a rough idle and sluggish gear shift. Both said not to worry and it runs fine. It did not- my suspicion was correct and turns out there was significant issues that Im glad I caught early because of RT. I can say Heather and her team are the only ones I will trust with my Audi moving forward. Communication is top notch. Detailed diagnostic reports with pictures, text updates etc. They even provide a courtesy vehicle.

Sc
Review №5

Reflex Tuning provides a very professional and thorough service to their customers. Heather and her staff are quite knowledgable and have been a pleasure to do business with.I would gladly recommend Reflex Tuning to others in search of a respectable auto repair shop offering that personal touch :)

Sa
Review №6

At a time where customer service is slowly becoming a thing of the past I was referred to Reflex Tuning after some bad experiences with the Audi dealer. Heather took the time to carefully explain my options and the services they were going top perform after a thorough top to bottom inspection of my vehicle. The repairs were costly based on the scope of work; I was assured it would be a good investment based on all the various considerations. During the process the communication was great and I was kept up to speed on all the progress. The day came to pick up my vehicle; at first I was not sure if it was my car. After the owner took the time to explain everything that was done another team member came over and explained all the details of what was the best detailing the vehicle has ever had. Ironically the car was detailed by the Audi dealer not more than a month before. If you think all detailing is the same think again! On my drive home I thought I was driving a brand new car; Reflex has gained a new customer, I will never take my vehicle anywhere else. Many thanks to a top notch team, Sarandis

Wi
Review №7

Brought my S5 here. Thorough, Tremendous service. Damian is very professional and patient. I’m about as nit picky as they come and this is the first time I’ve left a repair service and didn’t feel dooped or suspect of the work performed. Wish I found them sooner. Thanks RT

Ow
Review №8

Trip home was uneventful, which in this case is of course a good thing. The engine ran as well as it ever has, and smoothly getting under way and running up through the gears. The front suspension was steady and firm - no sway or wandering and clearly quieter on the rough areas. Nothing to note about the brakes. Lookin good for an old veteran.

Bi
Review №9

Reflex does a great job. Im a repeat customer and they have been my go to auto shop for quite some time now. I recommend them for great quality work. The really know the ins and outs of VW/AUDI.

Ch
Review №10

Heather and her team are simply “AMAZING”. This is the place to go for any of your VW needs. They really took care of me and my R32. And I couldn’t believe how fast they got to my car and fixed it. They take pride in their work and it shows. Thank you guys !!

Gr
Review №11

Incredibly professional team. Extensive vehicle inspection, documentation, and thorough set of recommendations. If you care for your cars health this is the right team to service your vehicle.

Da
Review №12

Ive been coming to reflex for about 10 years because I trust them to do the job correct the first time. They have assembled a great team. Every visit is a great personal experience. I have recommended them to many people over the years, who all still go there for their vehicle service.

Ch
Review №13

Love this place. They keep my baby car in great shape. And the dogs are a bonus!

kr
Review №14

When purchasing a used car, you sometimes never know the cards youre being dealt.. and the case was true for me. I took my car into Reflex Tuning because I heard an awful noise progressing from one of my rear wheels. I have a 14 VW Tiguan and was recommended by family to go to this shop--and I cant recommend them enough after using their services myself.Come to find out I needed quite a bit of work done to my car, and it was definitely not in as good of shape as I had thought. What I loved most is the initial overview of the ENTIRE car. Being a new customer, the purpose of this, is for them to learn about the car inside and out, and then inform the owner. Within 3 hours of dropping my car off, Reflex had completely inspected my car and had a diagnosis for my problem. Its all sent nicely in a car health report that includes pictures of everything.The main employee I spoke with was Daemmieon, and he was extremely professional, patient, and knowledgable. The first time we spoke about my VWs report he was on the phone for over an hour explaining my car head to toe. My car had many more issues than I anticipated, and he walked me through each one--the main ones being a bad wheel baring and suspension issues. They worked with me on different price points to help fix some of the items that were troubling--which is appreciated as sometimes repairs are sooo expensive.Reflex worked with me over the course of a week to help make my car safe and drivable, and for that I cant thank them enough. My car drives and sounds like a whole new vehicle, and I now have a sense of relief after their help. If you have a VW or Audi I HIGHLY recommend using Reflex Tuning!p.s.- They even gave me a lender vehicle, which is very uncommon now adays but so appreciated!!

Ja
Review №15

I traveled to NH for the week and noticed some vibration in my steering wheel north of 65 mph. I searched for an Audi indie shop in the area and chose RT because another indie Audi/VW shop could not fit me in their schedule. I am glad they could not. The service I received to balance and rotate my tires, inspect front suspension and overall get a report on what my cars needs to remain road ready was top notch. I perform basic maintenance to my vehicle and also work in the maintenance management field and to see the same tactics I employ in the field being used in an indie repair shop was comforting. I was able to drive home without worrying about being stranded roadside with a suspension issue. My SUV drove much smoother on the way home and I have already ordered the parts I need to make the necessary repairs. The service, professionalism and cost of services at RT far exceeds what I have experienced at an Audi stealership. They provided pictures and videos of issues relating to why I brought the car in, as well as some other items in need of attention. Including a phone call to walk me through all photos and videos. When has an Audi dealer EVER done that?! Bravo Zulu to the RT crew!!! You have earned a customer (if I need it during a visit) through your professionalism, technical acumen and knowledge of Audi vehicles. Thank you for showing an out of towner what customer service is truly about and not attempting to rob me blind in the process.

Ri
Review №16

Outstanding operation.Ive been to many mechanics with a variety of cars over the last 25 years - I even used to work for a franchise dealership and get my service done in-house - but RT takes the cake with their quality of service. They are exceptionally friendly, well-informed, accommodating, and detailed.Daemmieon is one of the best advisors Ive ever met. He knows how to treat his customers and build relationships with them.Every time I get my car back from them it looks, smells, and drives like new. If you own an Audi or VW, definitely get your work done here.

Cl
Review №17

Usually you worry that if you bring your car into the shop youre going to get screwed. Well NOT HERE!!!! Reflex Tuning is by far the best in automotive repair. Communication overload(which is great) details of Good(green) Concern (yellow) immediate (red) report with pictures/audio video to explain what and why.If you dont know much about your vehicle well here they make you feel at ease. Loaner car so you dont have to feel stranded. Convenient time to pick-up and drop off. Let me just say it doesnt get any better. Well maybe a beer, wine or scotch if I decided to wait. ha ha.

cr
Review №18

Very thorough inspection. Thank you!

Al
Review №19

I love the team over at Reflex Tuning -- never had a bad experience -- they share what they find in detail, always wiling to let you see what they find and explain the impact. They always do good work and it gives me a lot of peace of mind that the our car is in good shape.

Ja
Review №20

Reflex is the most transparent, smart, reasonably priced VW service center I have ever encountered. I’m a second generation VW enthusiast. This team take User Experience to the next level. I trust them implicitly to keep my VW singing. Trust is so important in servicing your automobile.

Bo
Review №21

Great people who know their Audis!

Ch
Review №22

So happy I brought my VW to Reflex Tuning! They were able to get me right in, give me an awesome rental car, and not only did they get everything done in a timely manor, they cleaned the inside of my car at no additional charge! It hasnt looked this good inside since I purchased it! Thank you so much Heather! And thank you Damien for the awesome detailing job! Ill be back!!!

Pa
Review №23

Great service from Heather and the team. Brought my Jetta in for no heat. They quickly diagnosed and explained just what needed to be done. They also reviewed previous maintenance history and performed a detailed bumper to bumper inspection. Great communication!

Jo
Review №24

This was my first visit to REFLEX TUNING. Heather and crew did a fantastic job - New tires and an oil change. Best customer service experience I’ve had in a long long time. They went above and beyond in terms of assessing the car’s condition and needs, and making helpful recommendations. HIGHLY RECOMMENDED!!!

Ch
Review №25

I have been going to Reflex Tuning for five years. Heather is first class and extremely helpful. Mike knows his stuff and Reflex is the ideal auto repair experience!

La
Review №26

Comprehensive evaluation of the entire auto at no charge. Alignment, brakes, coolant system and overall wellness check of entire vehicle. Detailed print out of results and recommendations. I highly recommend. Very professional and patient with all my questions. No pressure to purchase any service. I will return with future service needs.

De
Review №27

I will never go anywhere else. This was our first but not last visit. Heather and her team is exceptional. Fair. Honest. Best place and now a customer for life. So knowledgeable about VW and Audis. They took amazing care of my beetle.

De
Review №28

Expert care—professional, knowledgeable and thorough. It’s always a pleasure to work with Heather and the excellent staff. They truly go above and beyond. My car even came back nice and clean! Highly recommend!

Da
Review №29

Contact with the customer was very good. They create an extensive report on the condition of your vehicle but don’t pressure to have repairs and maintenance done.I was kept me informed of the status of my Jetta.I like the free loaner program.

Gl
Review №30

Heather and Team,Another wonderful experience having my Audi serviced with you. The loaner car was great also. See you as soon as the car needs servicing again. Thank You!!! -Glenn

Gr
Review №31

Very professional people. Heather was great, explained everything and the car was ready on time. Great job!

Al
Review №32

Reflex Tuning has been working on my car for about a year now. I appreciate their data driven approach that focuses heavily on observing and tracking the progression of issues over time. This has ensured that their recommendations are based in real evidence, captured in photos or measurable data. This data driven approach makes decisions easier since it is presented in a clear language without scare tactics.They are extremely thorough and have caught several issues before they became significant enough to trigger a rebuild of that system (for example: avoiding potential damage to the vehicles computer and correcting a transmission issue before it became serious).

Ro
Review №33

Heather was great - very personable and knowledgeable. I brought my 2017 Audi Q5 in for maintenance and they were very thorough. They also washed, vacuumed and cleaned the interior of my vehicle when they were through - looked great!

Za
Review №34

Heather and the crew are way overdue on a solid review from me! Ive been a regular Reflex Tuning customer for the past few years. They thoroughly know how to repair and maintain Volkswagens and they treat my 2009 TDI with respect. The quality of the work is terrific and the entire crew is always professional and patient when describing issues and solutions. They always have a nice clean loaner car for me as well - does your shop have great loaner cars? No excuses these days! We all have things to do besides jockey our vehicles around and then wait for a ride... I love the convenience of their drop off and pick-up system. If you own and drive an Audi or Volkswagen, this is the shop you need to be using. These cars require expert knowledge and a faithful maintenance regimen. Cheaper is not better when it comes to VW and Audi maintenance and repairs. I totally trust the Reflex team.

Da
Review №35

Confident Im getting excellent service (better than most) every time I schedule an appointment. I value the level of professionalism, curtesy, and expertise at Reflex Tuning in an industry where these attributes are hard to find.

Tr
Review №36

Reflex Tuning did an outstanding job on my VW New Beetle! I would highly recommend using their services. Super knowledgeable about VW/Audi. They communicate with such detail and explanations on exactly what they propose to do... I felt very confident in leaving my car with them and I was wicked happy with the results car runs like new they even detailed it for me! Nice to jump into my nice clean great driving car! Thanks Reflex!!

ku
Review №37

Just awsome the service performed on my car it drives out as if it was new . To everyone at Reflex Tuning thank you very much . Reflex Tuning I give you a 5 star ⭐️ Rating .Thanks ,Kurt Bellows

Je
Review №38

Reflex is thorough and thoughtful in everything that they do. You get a detailed, color coded report of every aspect of your car, every time. They will take time to go over everything with you to make sure you understand what you are getting, what may need to be done in the future. They want to make sure your car will run as long as you want to own it.They also offer great services like the BG platform, state inspections and loaner cars. They will work with you to make it the best experience.

Gi
Review №39

I cant say enough about how happy you will be with RTs customer service and repairs. Heather and her team are the best!

Je
Review №40

I have had several VWs and the last two have only ever been serviced by Heather and her team. By far the best quality and experience I have had by a shop. My only recommendation, expand to other Makes so I do not need to go anywhere else LOL

St
Review №41

First time using Reflex Tuning for car inspection, they were very accommodating to my schedule (as opposed to me having to fit into their schedule). My son has used Reflex Tuning thru the years for service on his Audi and they have always performed top notch service and support.

Je
Review №42

I love Reflex Tuning! Heather and her team are professional and truly care about your vehicle. They are honest and fair with their pricing and they have a great warranty on their parts. They also have loaner cars which is really convenient!! I’ve been bringing my cars there for years. I’ve had a few Volkswagens and a few Audi’s. My most recent Audi unfortunately got totaled from an accident and Heather had an awesome 2010 a4 for sale that I purchased from her and I love it! Customer for life! Highly recommend.

D
Review №43

As always, Heather and her team of highly skilled professionals continue to keep my VW Allroad running safely and to its highest performance. She also has set up the communication links to be transparent and informative. Reflex is the best in the business!

Jo
Review №44

Had a great experience with some recent work my car needed. It took a little longer than we both expected, but having access to the loaner car and being kept informed and shown what was being worked on was great. The car was fixed right, runs great, and I will definitely use them again for other future needs. As a bonus, they de-greased and cleaned up my engine while putting things back together.

L
Review №45

I have been bringing my old VW to Heather for years. She is very knowledgeable and honest. Highly recommend!

Ch
Review №46

Good work, friendly, willing to answer all questions.

Jo
Review №47

Wouldnt bring my car anywhere else. The whole crew is kind and professional and really takes the time to explain options and services to find what works best on a case by case basis. They even go out of their way to help out where they can.

Da
Review №48

Id like to thank the Reflex team for another pleasant experience. Was very impressed with the free detailing as my car was immaculate when I picked it up, excellent job all the way around. Thanks again , very happy customer!!!

Mi
Review №49

Great service, reasonable rates. I will go back. The only thing,.........I wish I had got the shirt instead of the hat. 😀

Na
Review №50

Went bumper to bumper on my audi a6 for a vehicle inspection if you want to know anything about your car or history of it i highly recommend this place i will be bringing my car here for as long as i own it to keep it on the road

Jo
Review №51

Although I have had good and polite service here previously I was refused service on my car because I hadn’t done the recommended maintenance that was quoted at 3400 dollars on a car with only 42000 miles , which tells me you are a good customer as long as you bring your car in regularly and spend an appropriate amount of money . But if you do not they don’t care about you as a customer . It’s all or nothing

Le
Review №52

Such a reliable place! They’ve taken great care of my car for years. Honest and fair pricing always. And I love that I can get a loaner car while they work on my vehicle. Two thumbs up for Reflex Tuning!

Jo
Review №53

Reflex Tuning is a great place to go for VW and Audi service. Heather and the guys know what theyre doing and provide an excellent customer experience.

Sa
Review №54

AWESOME! I have brought 3 cars (Eos, Jetta, and now my A4) and Heather and the team have be amazing. Theyre super knowledgeable and easy to work with, and I always feel great about the work they do. Go here! You will be glad you did! 👍

RI
Review №55

Heather and her team are top notch , they really care and love what they do , I would choose her team over dealerships any day . Most thorough mechanics they pay attention to the little details , explain and give you great reports and options on what you really need done or soon to be needed things to be done . We bring all our imports to her place our whole family for past 5-6 years they are the best . Rick

Ja
Review №56

I cant say enough good things about Reflex Tuning. Super professional, honest, and rhe quality of their work is above and beyond comparable shops. So far I have had my car tuned by them, had a stage 2 clutch installed, and they replaced my faulty waterpump. Got my car back washed and interior cleaned. My car runs like new againThanks guys!

Ty
Review №57

Brought my 2014 VW Jetta to Reflex for long over due maintenance and some other mechanical issues that needed to be addressed. I was able to have a loner Vehicle the whole week as Heather and her team worked on my car, giving me daily updates as well as being able to access a full vehicle and diagnostic report right from my IPhone. I am very satisfied with my experience at Reflex Tuning and will continue to have my VW Serviced there.

Je
Review №58

Every time I have my car serviced at Reflex I know that it will be fixed right. No shortcuts. My car is 45 years old and requires research and parts searches to repair. I can count on Reflex to do the research, source the parts and repair the problem. It does not get much better than that.

Ro
Review №59

My car was delivered to me cleaner than it has been in a while. Even the red brake calipers were cleaned up! Car runs great, feels great on the road and moves alone well after the work was performed. As usual, a top notch job by the folks at Reflex.

BR
Review №60

Heather and her team are great! They provide top of line care and go above and beyond excellent customer service. When I dropped my car off a loaner was waiting for me and they finished the work needed exactly when they said they would. Heather stayed in constant communication throughout and made sure I understood all that had been done and was happy with the work. When I picked my car up I found my interior detailed and clean as the day I bought it. If you’re looking for a trustworthy shop to take care of all your VW or Audi needs, Reflex Tuning is the place to go.

me
Review №61

Heather and her crew are awesome! They always give a thorough inspection and keep me informed of what cars needs are! After trying other shops in the area I would not go anywhere else! Very fair pricing!

Ja
Review №62

Very good

Ni
Review №63

I have worked with Heather the owner and her shop for years in the Automotive industry. She is a stand up person and very knowledgeable. We often help each other with trade related issues. I work with a lot of shops and these guys are one of the good ones. I have referred people here and would trust Reflex Tuning to work on my car any day.

Ty
Review №64

Great company and great staff, everyone was very friendly and inviting. They were able retune my car and get it all back to normal for a very fair price. I would highly recommend this company to anyone who has a Volkswagen or Audi.

Ro
Review №65

Heather and her crew always do a fantastic job on my cars. Very thorough and clear about what work needs to be done. If you own VW or Audi - definitely worth a visit to see for yourself.

C.
Review №66

We have been relying on the Reflex team for many years in maintaining our two Audis. We love the cars but especially love the way the cars are repaired at Reflex whenever they need a helping hand. We prefer to keep our Audis for many years. This goal has been possible through their careful diagnostics, great expertise and the responsiveness to any challenge we present them with (and we have had a few over the many years).Highly recommend them. You will not be disappointed.

Ci
Review №67

I cant say enough about this place. Prices, service, People... amazing!!! When I bought my Audi convertible, they gave me everything that was an issue and what was great about it. I knew I had a great deal when I saw Heather and her team! You cant go wrong here, Compare prices, youll see!!

Sh
Review №68

If there was a Zero rating, I would have checked it.NEVER bring any car here unless you wanted your entire car dissected.I have a 2006 A-6 Audi, 196 k on it, very clean car.Runs perfect.Has a parking brake error code.Wanted it diagnosed.They came back at me with a $3300. quote, Not including a quote for my parking brake issue or a definitive diagnosis on the parking brake!Said it would take an hour to an 1 1/2 hrs. For diagnosticI was there 2 hrs & 25 minutes.The owner Heather, i told her there was no way i was spending that much in repairs on my car,. Ill just get a new carTo add insult to injury-She says to.me:What are you going to do? Are you going to buy brand new, used, what are you going to buy? Are you going to be able to get a loan???Your going to need to get a full diagnostic on a used Audi. Most people dont service their cars the they should. If you service your car, it can last a long time.High pressure repair sales.Seriously, since when did your mechanic start becoming your parents or treat you like a complete moron?!Better Business Bureau will be hearing from me.Hopefully the next person is smart enough to walk away from here too!

Th
Review №69

Great people and service. Very thorough, honest and upfront. A good value.

P.
Review №70

Reflex tuning did an excellent job repairing my 2012 Passat. The inspection with photos was a surprise and quite informative. They explained to services needed and offered the best warranty I have found anywhere. I will definitely use them again.

Ja
Review №71

As always, excellent service! I trust Heather and everyone at Reflex Tuning to keep my 1998 Audi A4 2.8 with 230,000 miles running like a brand new car. Thanks Heather!

Jo
Review №72

Excellent customer service. Heather explained the necessary repairs needed and also provided a detail inspection which was nice. I will be coming back for other services and I recommend Reflex Tuning.

Mi
Review №73

Reflex Tuning is the best! Ive brought many vehicles to them in Hooksett over the years and theyve always been great. 5 stars!

Al
Review №74

I’ve been here many times . And have gotten nothing but good vibes and great service . Honesty was their main goal , quality was their standard , and efficiency was on point ..... I recommend them to anyone with car problems . They have stood by their work and even when something went wrong they stood by their work and parts . Mistakes happen but it’s how you get treated after , what truly makes you a good or bad service department . NOT A SINGLE BAD THING TO SAY . A++++ service . Thank you again !!!

Ja
Review №75

Love the level of service and professionalism! Keeping me updated on the status of my car is greatly appreciated! Would recommend them to anyone!

De
Review №76

Outstanding service every time. Always document and address what needs to be done quickly and efficiently. I wouldnt go anywhere else.

Bi
Review №77

What an amazing crew at Reflex. I learned that going to quick lubes was hurting my Audi A4. I am so glad I found Reflex. They let me know what I need before I need it to keep my car running great!

Ch
Review №78

Great service and diagnostics for future maintenance to keep my car running smoothly. Thanks!

Jo
Review №79

I am a really difficult customer in that I like to thoroughly understand the rationale behind the work being done and the work to be done to avoid costly repairs in the future. Reflex gets people like me. I am aware of how our cars perform yet Reflex is typically one step ahead of me. They are like an early warning device. After several years working with the team at Reflex, I continue to trust their recommendations. And they stand behind their work. Brake pads prematurely warn out with no apparent explanation? New pads and rotors at no cost. And now I am reaping the benefits of data over the history of my car. Looking back at Reflex photos taken have helped us hypothesize the why and put together a preventive maintenance approach to reduce maintenance costs over time.

An
Review №80

I’ve brought my cars to Reflex Tuning for years to have all maintenance and service performed...first an A6 and now a Q5. They really know what they’re doing, are very upfront, and will get the job done without playing games...and always at a reasonable price. Heather and her crew are all great people too...very refreshing, and easy to deal with. A top-notch place where they know their stuff!

Ga
Review №81

The personal experience at Reflex Tuning continues to be most excellent.

Ry
Review №82

Heather and her team do an excellent job. I was using a local dealership but Reflex Tuning has won my trust and business through their technical skill and expertise. Thank you to Reflex for doing solid work. You guys are awesome!

Mi
Review №83

I brought my A4 to Heather and her team for a wheel bearing replacement, and after the extensive diagnostics that they do, it was discovered that I need to have more work done in the future. Heather did a great job of explaining what needed to be done right away, and what needed to be watched for the future. Overall, the work that was done on my car was done rather quickly, and my car drives really smoothly now. Im super happy with how my A4 drives now and I will definitely be going back for any work that needs to be done. I highly recommend Reflex Tuning for anyone with an Audi or VW.

Ch
Review №84

I have only good things to say about Reflex Tuning. I have been bringing my Audi to them for about a year now. Their new shop is top notch! Everything is clean, new, and very professional looking. I do say they go above and beyond and take extra care of each car that comes into their shop. I feel safe leaving my car with them and know when I get it back it will be done right.

Jo
Review №85

Nate and Heather are a pleasure to work with - they are knowledgeable and very professional. They took the time to review in detail the diagnostic inspection and the specific needs to maintaining my vehicle!! Im truly thankful Ive found them to take care of my car!!

Da
Review №86

Had an electrical diagnostic done to my car and was told nothing was wrong and a month later it died and now they are telling me I have to spend a decent amount of money for them to do anything highly unacceptable and would not recommend going to this place

Ca
Review №87

Heather is an awesome with cars and know her stuff. Shell take care of you like family. Very professional, they get the job done fast. Finally a place you can trust, and reasonably priced.

Al
Review №88

Compared to other experiences Ive had at dealers and service departments Reflex Tuning feels like the way car service should be.. On my first visit there they actually invited me into the garage to check out the work they were thinking of doing and showing me exactly what they meant. They communicate frequently as they are doing the work and give me options. Highly recommended.

Cr
Review №89

By far the best shop I have ever dealt with. Very knowledgeable and professional. I have had them work on my Audi a few times and have left both times knowing that the work they did was done right, in a timely manner all at a reasonable price. I have found my new mechanic from here on out!

Ke
Review №90

I purchased my Audi A6 from Doug and Heather, and have brought it back for service. They have taken very good care of me with the car, and I would not take it anywhere else.Even though the car has over 130,000 miles, it drives amazing, and my daughter and I love it!Thanks for the awesome car and great service!Kevin

Mi
Review №91

The best in the area! These are great people, along with the rest of their staff. They know their stuff. Quick work, and can always count on being told exactly what is best for me. Always confident in their diagnosis and they do theyre best to keep it as convenient as possible. I wouldnt consider going anywhere else!

ra
Review №92

Heather, Matt and the team are great to deal with and they really know the cars. Ive been very impressed and have recommended them numerous times.Top Notch professional service!

Pa
Review №93

Just finished the 80k service, my S4 floats on air. The difference between b4 and after is incredible. Highly recommend Reflex Tuning. Heather and her staff are top notch .

EA
Review №94

An absolutely AMAZING service team! Reflex tuning always takes excellent care of my car! Prompt, professional, and friendly are just a few of the words that come to mind when I think of my experience at Reflex Tuning, Thanks Heather and all of the crew!

Gr
Review №95

After purchasing a 2000 A8L with 104K on it, I knew there were going to be some issues that needed to be fixed. I brought the car in to have the cam chain adjustment solenoids replaced and it was the start of a great relationship with Reflex. At this point there is no where else I would take my vehicle. I am pretty handy at spinning wrenches and any time I encounter something that is beyond my abilities I bring the vehicle here. Reflex has gone above and beyond all expectations every time I return. Their honesty and openness about the repairs and quality of said repairs is unequaled. Communication gets an A+ and overall I couldnt be happier. The entire staff is professional and knowledgeable. At bare minimum any Audi or Dub owner should consider it a fiscal responsibility to themselves to have their work done at Reflex. Many thanks all!

Ro
Review №96

When I moved to NH 3 years ago, I was happy to find Reflex Tuning. They care as much about your car as you do, and provide honest feedback as it relates to what repairs are necessary and how soon they ought to be taken care of. I feel very comfortable recommending this family-run business and it is for that reason that I take both of my cars there.

Ke
Review №97

A better option over the dealer. I have brought my 2006 Audi A6 Quattro to them a couple of times now. I used to go to the Audi dealer with their free maintenance schedule, but since that expired I couldnt stand paying ridiculous prices. I wanted to bring my car to someone that knows what they are doing and priced their work fairly, and I found it with Reflex Tuning. They are very knowledgeable about Audi cars and they knew things about the car that the I couldnt get from the Audi dealer service desk. I will gladly bring my car back to them again and wouldnt hesitate to recommend them to any friend with an Audi.

C.
Review №98

Did a pre-sale inspection here and they helped to make me feel much safer and more comfortable with my purchase. Extremely happy with the service, and only wish I lived closer so that I could use them as my main car care guys!

An
Review №99

The Reflex Tuning crew is professional, competent, and trustworthy.They diagnosed and fixed my ailing A3 with clearly communicated updates and cost estimates. The technician even noted and changed out a tail light that I had been meaning to get to for a month.Thanks Reflex Tuning, I highly recommend your shop for VW Audi owners!

Fo
Review №100

Reflex performed a pre-purchase inspection for me, as I was coming in from out of state. They discovered some interesting issues that I would not have found doing the inspection myself. They were thorough with the report and excellent about communication, going out of there way to achieve stand out service. I would absolutely recommend this company for future inspection and mechanic services.

Information
65 Photos
100 Comments
4.8 Rating
  • Address:65 Londonderry Turnpike, Hooksett, NH 03106, United States
  • Site:http://www.reflextuning.com/
  • Phone:+1 603-232-1143
Categories
  • Auto electrical service
  • Audi dealer
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Volkswagen dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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