Otis maintains our elevators. On their last service call they did not fix anything. People are getting trapped in the elevator and the elevator doesnt come when called. I tried to speak with them and was told they wont speak with anyone but the manager, who wont do anything either. Horrible customer service and no care for the safety of their customers, as if they did they would not refuse to talk with the people who could be hurt or killed by their negligence.