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Bounce House Broward
2534 Wilson St, Hollywood, FL 33020, United States
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ca
Review №1

Awesome customer service. Delivery was early and they sanitized everything. The kids loved everything. They have different themes for boys and girls as well as neutral. Jennifer was awesome in assisting is and helping us get exactly what we wanted. Highly recommend for all your party needs.

J
Review №2

This was my second time renting through them, and happy with customer service. I love that Jenn is just a phone call away & their flexibility with weather plans. Unfortunately after a little over an hour of use, our bounce house suddenly burst in the back & deflated on my toddler and 3 others. Even though everyone was perfectly safe, it was scary. I called Jen and she answered immediately and agreed to send staff to check out & repair the problem. They arrived within 30 minutes and worked really hard to come up with a temporary repair of zip ties (zipper had completely broken off in the back somehow.) The staff even jumped themselves to make sure it was safe again. It didn’t bounce quite the same due to the pressure, but Jen was very responsive the whole time to try and make it right. She gave us an extra hour of our rental. Unfortunately, my son was too terrified to go back in again after that, so we didn’t really get much use out of it. While the situation was unfortunate, I felt Jen and staff did try to make the situation right despite the equipment failure. I appreciate that. The equipment has always been very clean, staff arrived early/on time for set up, and very professional.

Ja
Review №3

The day of my event it rained all day, starting an hour after the bounce house was put up. While I understand the contract states rain or shine, the roof of the bounce house immediately filled with water and caved in the middle. Not only that, but the Velcro that holds the roof together had gaps in it allowing all of the water from the roof to spill inside and fill up the bounce house with water. I contacted Jennifer, but did not hear back from her right away. She responded about the miscommunication in getting back to me and let me know she would provide me with a discount on my next bounce house. I will for sure be using them in the future!

Vi
Review №4

Working with BHB was a pleasure and we look forward to renting through them again. Great staff on the phone and in person. Good variety of bounce houses to pick from. Early setup allowed for bonus bounce time!

Mi
Review №5

Jenn is AMAZING. Never have i had such GREAT customer service with a bounce house rental. The bounce house was super clean and a very organized install at my house. My kid was sooo happy with their party and everyone had so much fun. THANK YOU !!!!!

Ka
Review №6

Everyone is so nice. They came before the party to set up so we werent waiting for the actual start time. Everyone had a blast! The delivery guys were super nice.

Ki
Review №7

Great service from start to finish! My daughter and her friends had a great time on the Shark Attack Bounce House. During set up at our home, they took great care to ensure that the bounce house was clean and sanitized before anyone used it. Jennifer was friendly and professional and it was a pleasure doing business with Bounce House Broward. We will definitely use them for our next party

חן
Review №8

I ordered in honor of the girls 8th birthday was really perfect! Excellent service, great price. The kids enjoyed it so much. I will definitely order again

Sh
Review №9

Great service! The lady in the office was ALWAYS helpful and accommodating. Everything was set up on time, everything was clean. Will definitely be using their services again.

Na
Review №10

Jennifer and her team are attentive and timely. We use them for all of our events.

Tr
Review №11

Booked a slide/bounce combo super last minute. Jennifer was very kind and helpful with accommodating my daughters 9th birthday party. It was delivered and setup on time. Very clean and I love how they lay down a tarp for the kids to walk on around the bouncer itself. Highly recommend and definitely will be booking again. Thanks Jennifer!

Ja
Review №12

They was very professional. Everything was nice & clean. And very well put together. And dont forget on time. I will gladly recommend these guys to everyone who needs service for their events. And of course I will definitely hire them again

fa
Review №13

Jennifer was awesome in assisting me with picking out the perfect bounce house my daughters birthday. Rob, the attendant who set up the bouncer, was professional also, came to set up fast and EARLY!! I would recommend Bounce House Broward family and friends! Thanks again for all your help.

El
Review №14

The experience was great. You may wonder how renting a bounce house could be an unpleasant experience but it can. I was thankful to find Bounce House Broward. Very kind, helpful, and punctual.

Su
Review №15

We got a 4-1 bounce house with two slides with a marvel banner. My son loved it! It was very clean. Team member set up and took down the bounce house without any hassle. Team member wiped down and sanitized the bounce house once it was blown up. We also got a train and that’s where I have removed a star. We initially agreed at 4:30pm and it got pushed to 5pm , which was fine but the train did not arrive until 5:30pm. However, that did not affect the timeframe that we paid for. The train was old and could use a fresh coat of paint. I’m not sure if it was “wiped down”/ sanitized but looked clean. My son and his friends really enjoyed it though.

Ph
Review №16

Ive rented from this company several time and have referred them to friends and family. We have never been disappointed. Great people and service. Kids had a blast every time.

Fr
Review №17

Everything was smooth sailing with this company. They helped me select the right product for our event, scheduled drop off set up and pick up. It was an effortless transaction and definitely recommend them! They sanitized upon arrival and again when taking down.

Ge
Review №18

I rented a lot of bounces from different vendors but I can say from now on I will be using Bounce House Broward. The bounce house was very clean and the gentleman setting up were professional at all times. I was amaze with the cleanliness of the bounce house. I’m a very happy customer. Thank you

Ka
Review №19

Great service and communication! I also forgot to add a promo code and they corrected no problem. So happy with their customer service!

Ma
Review №20

Great Service! Excellent and clean equipment. No surprises, just a great local business.

Ar
Review №21

Awesome company!! We have used them 2 years in a row now and I will not go anywhere else! Everyone is very friendly and reliable, bounce house was well maintained and clean and they have tons of options!!

Al
Review №22

Highly recommended! Jennifer made the rental smooth and simple. Jason delivered the bounce house, called us on his way and was an absolute pleasure. Bounce house was super clean and in great condition. We will use them for all our future rentals!

Ga
Review №23

My daughter and I had a n amazing experience for her birthday. The company is very reliable they can early to set up and had great costumer services. Can’t wait for my birthday to call them again!!!!

La
Review №24

I have used them twice in the past year & they have been WONDERFUL! Accommodating, kind, professional, clean, prompt, just perfect! They have a huge variety to choose from & will light up any child’s (& adults too) face! Great time for all! Will be using them for all my future parties!

Br
Review №25

Very clean and prompt service. Their slides and houses are very new and won’t rash up your children. To the truck and trailer they came in and the amazing sanitizing during this pandemic I believe they are the best in broward. We all had an amazing time and will definitely continue to recommend them to our friends and others. Very soon we will be ordering another slide again. Thanks Bounce House Broward! - The Shields

Ke
Review №26

I love renting from them they are very responsible an reasonable price for any event that you have I been renting from them for 7yrs now an I love them they are like my second family

Ta
Review №27

Such a great and easy experience. We will definitely be using you again for all of our party needs

As
Review №28

Used this company twice. The first time my backyard was to small and they were nice enough to switch it for something smaller. The second time everything was a breeze. They sanitized the bounce house as well.

An
Review №29

On time and you can order online easily. Equipment was nice and clean and staff was communicative. What else could you want these days???

Ko
Review №30

Jen from the office was amazing! Because of the weather, she wanted to be sure we still wanted the bounce house. She called us the night before and the morning of to confirm. The delivery guys, Jason & Dwayne her fantastic! Early in the morning and so pleasant.. They laid out the bounce house and cleaned it with bleach prior to blowing it up. My son and our family had a blast!!!!

Th
Review №31

Our kiddos had a blast jumping and sliding with the candyland bounce house! Bounce house broward was fantastic in coordinating a convenient time for setting up and picking up which made for a a fun enjoyable party! Will definitely use them again!

Je
Review №32

Very easy to order from their website. Great selection and great prices. Jennifer is very friendly and professional. Drop off and pick up were prompt and without an issue. Will definitely be using them again.

Ch
Review №33

I have ordered from Bounce House Broward over the past 3 years for my sons birthday. They always have clean bounce houses, friendly staff, and always accommodating. They are great and I will continue to order from them!!! Check them out...They have a great variety and great prices.

Ju
Review №34

I used a different company last year and was not happy. I decided to try bounce house Broward for my daughter’s party yesterday and I’m so glad I did! They were super easy to communicate with. Quick, professional set up. They wiped it all down before kids got in. This was by far a better experience than I had with the other company. It’s a little pricey which why I gave the 4 stars instead of 5. It was double the cost but the service was far better.

E
Review №35

Everything was great for this girls 3 yr b-day party. Great tent with her favorite unicorn on it. Very clean tent. Great price and very accommodating..She and her cousins had a blast. Thanks Jennifer! See you next party!!

St
Review №36

This last weekend was my second time using Bounce House Broward and I can not say enough good things about everything from start to finish with my experience. They truly treat you like family and are amazingly helpful, supportive and friendly. Jason was so great setting up and then picking up the bounce house, even showing my kids how everything worked. His kindness was much appreciated and we didnt even have any tears from the 3 year olds as it was taken away. I can not wait until my next event and are already planning on using them again! Thank you for everything, once again you made my event so special and memorable.

Na
Review №37

We have been renting from these guys for a few years now, sometimes when I am in my mom-life I get forgetful of booking and they always send a little reminder email and I appreciate that. Their bounce house and slide are always clean and they are always on time. The men who drop and pick up are polite and patient. The prices are great, we will continue renting from them💁🏻‍♀️

Ke
Review №38

Just had my daughters birthday party this past weekend. Once again i rented from these guys. Always a great experience!!! From Jennifer in the office to the guys who come out to set up and take down. Highly recommend!!!

Er
Review №39

Wonderful company

Ka
Review №40

Good people, good prices. They showed up on time to set up and made the entire experience enjoyable. Will definitely do more business with them.

Li
Review №41

Came on time for set up and break down, kids had a blast on it! Thank you!

Va
Review №42

I ordered online which was very convenient. Jennifer was nice and confirmed the details before the party. The bounce house was clean and the kids had a blast. The only issue I had was the driver showing up over an hour late and I needed the tent, table and chairs set up for my guests.

Dh
Review №43

This people are really good! Even when booking online the whole process was perfect. They were on time for the party. The guy installed everything and explained how the bounce house and snow cone machine worked and how to proceed in case an issue came up. My kids and their friends had a blast. 100% recommended.

va
Review №44

Great experience. Jennifer and Dwayne were very nice from the start. The dayof the party the guys arrived a few minutes early which was great and were so polite. The kids tables were a hit and the bounce house was clean and the kids loved it.

Bi
Review №45

My son and all of his birthday guests had a blast with your rental. Jennifer was so nice and friendly. She was very helpful. Mitch the guy who came to install did a fantastic job!!! He took his time to really secure our bounce house combo so it felt completely safe. Service was prompt and courteous. Thank-You.Update:I used these guys once more a year later for my son birthday party. Again Jennifer did a fantastic job and the guys who did the delivery were amazing. If I could I leave 6 stars, thank-you.

B.
Review №46

Your company made our son have a great birthday party. Your staff was courteous and you worked with our extremely tight budget. Thank you for making our day. You are our go to party rental company. We highly recommend your company.

Al
Review №47

Very professional, great communication, even when booking online. Bounce house arrived prior to time, it was very clean and in very good condition. Kids had an absolute blast, even the parents said the kids bounced more in this one than other parties. It was a hit!

Ni
Review №48

These guys are the BEST in Broward!!! I will never go anywhere else! Thank you so much for making my daughters bday awesome! Customer Service is top notch!

Fe
Review №49

My friend had a party for her daughter and the service was great so she recommended this company for my sons party. The staff is very professional and the price is great! I love the attendant Ronnie was great with the kids and a big help with me. Having an attendant was a great stress reliever. He operated all the concessions for my party.

Ju
Review №50

Fantastic bounce house. Excellent professional service. Clean. The kids had an incredible time

He
Review №51

Great bounce house slide....VERY clean and well maintained! Excellent service, friendly and punctual. Thank you for making my daughters birthday perfect!

Ju
Review №52

Everything was great and the face painting lady was amazing she did a great job!!! My son 1st bday party was a success!!!

Bi
Review №53

Very happy to write this review as my first (more to come) experience with Bounce House Broward was excellent. Hard to find businesses that seem to have everything in order and deliver as promised so hats off to you guys for making the party a great one.

Al
Review №54

Super professional company. They arrived on time & set up the bounce house even though the weather was not the best. Jennifer was amazing and helpful throughout the whole process. She was patient, kind and answered all of my questions! Our family loved this company and they have earned a customer for life. They made my sons 3rd birthday unforgettable ❤️

Mo
Review №55

From the first phone call the service was amazong. The staff was professional, helpful, and goes above and beyond to make sure you are happy. Thanks so much for making our daughters party a success. I will continue to use your service and recommend you to everyone.

Sa
Review №56

I would like to thank Jennifer for all her help. In the last minute and going beyond to help me get a bounce house day of after another company just cancelled on me. I truly appreciate all you have done. You made my day. Once again thank you for all your helpBest place ever and best customer service 😀

Ca
Review №57

Im a repeat customer and it was nothing short of my expectations. Bounce House Broward came on time to drop off and pick up the bounce house, with a quick set up and a great crew. During set up there was a slight issue with the motor, and they left and came back with another one before the party even started! i would absolutely recommend them and rent with them again. Thanks again for everything!!

Ho
Review №58

I found Bounce House Broward by chance while searching Google for a bounce house to rent for my 3 year olds birthday party. They were the only company I could find that a truly toddler friendly bounce house. The reviews were good so I gave them a shot and it was a wonderful experience. The ability to book online was just wonderful, confirmed by email a few days before the event and then again by phone the day before. The drivers were nice, courteous, clean, and professional. They came about 30 minutes before the promised time (which was awesome) and picked up just a few minutes after the scheduled pick up. Highly recommended.

Co
Review №59

A fantastic experience as always. We have been a customer since 2013 and love the customer service, professionalism and eagerness to go above and beyond. An awesome team to work with, equipment is always in excellent condition and willing to work with any accommodations needed. Look forward to many years working together. Thanks for being the best in town!

St
Review №60

Jen helped me out last minute and came through! Mitch was very helpful in setting up and made sure we understood everything in regards to the bounce house. These guys are the real deal, professional, helpful, and never skimped on the details. If youre looking for a bounce house these are the guys to go with. You wont regret it. I have 2 kids and they have a customer for life with me . Thanks guys. !

Mi
Review №61

Excellent customer service which made my party planning so much easier! Great price, quality equipment, very friendly, reliable & knowledgeable staff! Arrived on time and did a very thorough and safe set up! We had the Big Kahuna and it was awesome, my sons 10th birthday party was a huge hit with all the kids, they used it the entire time we had it, which was all day! I would without a doubt do business with this company again!

Cl
Review №62

I have used this company for the last 3 yrs and I am very happy with the service. Always one-time and the equipment neat and clean!!

Se
Review №63

I have contacted Jennifer to get information on my child party, she was nice with all the information.... Called her to make my deposit for 4 days and she has ignored my calls and texts... Now I am back at square 1.... Being that my party is now only 2 weeks away...

Je
Review №64

Beautiful sparkling butterfly bounce house clean and pretty .The delivery was on time the crew was very helpful and pick up was smooth. Thank you guy

Mo
Review №65

Fantastic company & customer service! Courteous staff, reliable, and great follow up. A pleasure to work with. Will def. recommend to others and use again the future!

pa
Review №66

Highly recommend. They were great at communication and handled drop off and pick up of the bounce house perfectly. Thanks for making our party awesome!

Re
Review №67

I had my daughters party today and everything from the initial call to the young men setting up and picking up was just wonderful! They were courteous , helpful and extremely polite.The slide was AMAZING, EVERY kid LOVED IT! They drove by to pick up and saw my kids were still on the slide so they went to another stop to allow them more time, who does that?!?! Well, this company did and I think that went above and beyond my expectations! I will definitely be using them again and would highly recommend you use them too!!!

Ta
Review №68

Great service, my kid loved the toddler obstacle course. It was clean and they were on time. Will use again.

Ni
Review №69

I have had the pleasure of building a relationship with these guys for close to 5 years now! They have always gone above and beyond to make my childrens parties the best. I have 4 children that I have parties for so of course money is a big issue for me and they have always given me the best deals and most importantly the best value for my money. Thank you for every moment and every memory i will be calling you soon, its that time a year again!!!!

Lo
Review №70

It was amazing. The kids had a blast. Your team was on time and resourceful.Also, a special mention to Jennifer who went above and beyond to get us the certificate we needed to be able to celebrate the party. I will hire BHB again and again.Thank you.

Ka
Review №71

I placed an order online: the website states that delivery costs are included in the prices for specified areas. My event was within the specified area; When I placed the order the website required a minimum order of $100; I increased my items to meet the minimum; placed and paid for the order. The owner called the following day and added an additional delivery fee giving me the explanation that they are a bounce house company and do not deliver orders for chairs and tables.

Qu
Review №72

I have attempted to contact this place for three days. I left messages, got in contact with someone who assured me that she had availability for the party and then told me she was not in the office and that I can call the following day. I contacted her all day the following day, there was no answer, and then around 5pm she says we have no availability. Completely unorganized.

Al
Review №73

I used Bounce House Broward for my baby shower , they were super reliable , great prices and awesome customer service. I definitely recommend them for any special event.

An
Review №74

Rented the Rockin Rapids waterslide. It’s was perfect!Received a call the evening before just to confirm the setup and go over reminders for care of the slide.Setup was done well before our party start time. We didn’t have to do anything. The slide came with a huge tarp put under the enter and exit which saved a ton of grass being stuck to everyone!The slide was clean and looked brand new! The kids loved it.I also rented some tables which were clean and also looked brand new.Would definitely recommend this company and will be using them in the future.You will not be disappointed when you book with them.

Ma
Review №75

Just celebrated my sons 7th birthday at the house. The team called ahead, was on time, courteous, and made sure we understood how to use everything. We rented snack machines, a dart board, a bounce house and a tent with chairs. The game masters were well worth it as all of the kids were engaged. My family and friends all had a great time and it was very low stress for my wife and I. Definitely call them back for our next party!

am
Review №76

They send you an invoice and when they come they charge you more

Ma
Review №77

Very clean and professional. Came early and picked up at the said time. I will definitely rent from again. Thanks

Ja
Review №78

The was supposed to come today to my brother house, we had many children waiting for it and the called us 2 hours before to cancel no professional at all

Je
Review №79

Great place, excellent customer service, and overall good experience.Our preschool summer campers are enjoying every event.This is the first year we have used this company and I have to say that they have gone above and beyond, from reserving to pick up.Thank you Jennifer!!!

Me
Review №80

We love bounce house broward. Have been using them for years. Their rentals are always clean and the staff is friendly and professional.

El
Review №81

I used bounce house broward this weekend and they were amazing! From the first time I contacted them up until they left, everyone was always so helpful. Jennifer, is absolutely wonderful. She helped create the perfect package for my event. I am so grateful for her help and those who were out there for the day. I highly recommend bounce house broward! They came out earlier than expected to set up and were very reasonably priced!

Cr
Review №82

I rented the foam pit for my sons 7th birthday and was treated to a surprise upgrade last minute to the 20x20 toxic spill pit. We had about 15 kids and this had plenty of room. It was the star of the party! My sons classmates talked about it all week and said that he had “the best party ever!” You wont need anything else for entertainment— Even adults jumped in. If you have any hesitations in price, let me just say it’s worth every single penny! The pit is very clean and the company is professional from reserving, set up, break down and the attendant who monitors the kids/foam levels. The kids didn’t even want to come out to eat cake! I will be renting this again for his 8th party because it was that popular. Highly recommend

Mi
Review №83

We have used this company several times for parties at our house. the first few times we got water slide bounce houses. in october, we were having a party and a few days before, there was a 100% chance of rain with strong wind gusts expected. jen spoke with me several times before the party and it was clear that the safety of her clients is her #1 concern. we decided to cancel and she gave us a raincheck.our last party, we got the soccer darts, the pop balloons with arrows, a face painter, a couple of game masters and attendants for all. the kids had a blast. they are punctual and professional and jen is a fabulous manager. highly recommend

Ja
Review №84

Excellent service. I setup the entire order online. As the email said I received a call the day prior to the event. The service was very friendly and professional. They arrived and setup/cleaned the water slide fast and had they not knocked on the door for tear down I never would have known they were there.Will definitely call again for future parties. The water slide was a huge success and the 6 hour rental time was more than enough for the party and individual play time for my kidsAlso a note I priced the water slide out through many places (including craigslist) and this was the best bang for your buck in terms of time and price.

Li
Review №85

Customer service was above and beyond amazing, staff were very professional . Our event was a great success and will highly recommend Bounce House Broward. THANK YOU JENNIFER

Ca
Review №86

The worst experience ever!Do not rent from this place! I called to rent a bounce house and gave my credit card number called back 15 minutes later to let them know I would not be using them and they refuse to refund me back my deposit. They are over priced and there units are not in the best conditions from using them previously I found out. I tried to give it a second chance but after this never again. Please be aware. There are many more companies out there with better prices. Jennifer was extremely rude when I immediately called back to make sure I was not charged and she reused to give back my deposit! Just to be clear I have rented from this place before and the experience that time was just as bad but I thought maybe it just was a fluke but it wasnt.

Pa
Review №87

Perfect, thank you so much guys

Ay
Review №88

This party rental service play the most games and bad customer service. Most companys place holds on your card to reserve in ask for cash on delivery. This place had me thinking that my slide was booked. In 2 days before the party they decide to tell me that my card didnt go through and the slide is no longer available to me what kind of foolery are you guys playing. I wouldnt recommend ANYONE I mean ANYONE to this place. You guys run a SHABBY business and would have gotten asked to more parties if you wouldnt have pulled such a JUNKIE move shame on you I will spend my money some place else in bring them MORE business. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

fo
Review №89

Wonderful polite service and on time

Ro
Review №90

Everything perfect

Information
100 Photos
90 Comments
4.4 Rating
  • Address:2534 Wilson St, Hollywood, FL 33020, United States
  • Site:http://bouncehousebroward.com/
  • Phone:+1 954-907-5089
Categories
  • Party equipment rental service
  • Party planner
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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