Sam was very professional and took the extra time to install my AC and furnace the right way. The attention to detail and addressing my questions were important to me. The install was very neat, they even leveled my old heat pump and bundled up the lines. Small local business and they do their own work, highly recommended.

We have used Service Medic multiple times for AC repair and maintenance, heating maintenance, UV whole house air purification system for our HVAC, a new water heater and other miscellaneous heating and cooling needs. Sam and Adil are extremely professional, trustworthy, talented and some of the best heating and cooling specialists in the triangle. They are always on time, consistently exceed our expectations and always make suggestions that are economical, as well as long lasting. If you’re looking for someone you can trust, someone who will do exceptional work, someone who takes pride in their work and for a reasonable price look no further than Service Medic. They are simple the best.

Our A/C gave out on one of the hottest days of the year. The next day, it was fixed. The company I always use was busy and couldnt get to me until later that week. With a 14 month old and a HOT house, I was in desperate need. Then I found Sam at Service Medic. I called him and he swung by as he was on his way to another job. Sam and Adil (business partner) diagnosed the problem, gave me a solution, and they had it fixed the next day. We were due for a new A/C unit as we were on year 16 with our old one. Sam and Adil were very knowledgable about the process and gave me clear instructions on what they would do. They also gave me a time that everything would take place and they came through on that promise as well. I was not given a 2 hour window like most places. I was given a specific time and they were there. Another great thing is that their work was clean, professional, and very cost friendly. If you are looking for your next A/C Guy, look no further than Service Medic. Youll be glad you did.

Sam installed a Trane split system and a Trane gas pack for me. His work was flawless and his prices were very affordable. Sam really cared about me and was acting in my interests. I know he will take care of me and my new systems with reliable maintenance and prompt service should I need it in the future. Sam is so very personable. The entire experience was stress free and enjoyable. His workmanship was impeccable and his knowledge and honesty are unbeatable.

We, like several in our neighborhood, inherited a poorly installed HVAC system contracted by our builder. Since the day we moved in it gave us headaches and was in constant need of repairs. When we decided to bite the bullet and get a replacement, we went with Sam at Service Medic and could not be happier with his service or professionalism. Instead of simply re-creating what we had, Sam and Adil were creative and came with solutions to improve the efficiency of our system. We couldn’t be happier with their work.

I called Service Medic and spoke to Sam the owner to get a new HVAC Heating & Cooling System installed. Sam & Adil came out the next day and installed a new Goodman unit in a day! They really helped me with this big cold spell we are having and really cant speak highly enough about their service. Highly Recommended! Thanks again for your prompt response and service.

I was referred to Sam by my contractor. He ran a new gas line for me, repaired part of my AC unit, and cleaned my AC units. He is a very nice person and easy to communicate with. He showed my the problems that I had and thoroughly explained how he was going to fix them. He was late both times that he stopped at my house but he let know he was running late. I will definitely use Sam again in the future.

We were referred to Service Medic by a friend. Sam was super responsive and was out the next day to look at our HVAC situation after our initial contact with him. We felt that he was super personable and made an effort to ensure we knew what all of our options were. When making a large purchase like this, it can be difficult to trust the other party. We felt comfortable and trusted Service Medic throughout the whole process. Its been about a month or so since we replaced our unit and we couldnt be more satisfied with the airflow in the house and the overall service we received.

What can I say? Sam is thee best I’ve been working with Sam for many years now. He ALWAYS come through with what he say he’ll do and has never failed me. If I call on him he’ll be here if not the same day then the next day. I HIGHLY recommend Sam and his team to get the job done. You will not be disappointed.

They came and replaced a fan on my unit for a very reasonable price. Then also came later and replaced unit altogether and was the best price I found around. They are friendly and they do great work. I would highly recommend their service to anyone if you want the job done well and with a great price.

Sam and his team are absolutely the best! This was the second time working with Services Medic and they delivered. They were very understanding of this new business owner and the needs of my business. They worked with my budget and the product was not compromised. I am truly appreciative.

What a great company !! Finally a business I can trust. They installed the entire HVAC unit within a day. I was quoted a price and that’s exactly what we paid. Now we have an excellent brand new hvac unit Thanks Sam !!

Sam was recommended to me by my neighbor and I am so glad that I utilized his service. He was honest, quick to respond to my texts, and he communicated professionally and promptly. His quoted rates were quite reasonable and cost effective compared to others. I was delightfully pleased with Sam and Adil as they worked together as a team to ensure my AC unit was properly replaced/installed. He helped me to register my Goodman 2-ton unit online before leaving and provided me with several years service warranty. Additionally, I was pleased that he and his partner took preventive measures to reduce the spread of germs by wearing appropriate PPE as well as keeping my home clean by wearing booties. They were friendly, courteous, and I would certainly recommend Service Medic!

Ive worked with several HVAC servicing companies in the triangle, but hands down these guys are the best. The quality of their work is top notch. I can tell this even as a layperson. Everything is tied up, sealed, taped, labeled. They explain everything in detail and can dumb it down for the customer when needed. The prices are very fair. I really cant speak highly enough for these guys. Ive had them do several projects now for me (HVAC for home addition, multiple zoning, servicing, fixing what was done wrong before, water heater) and will continue to use them in the future.

Very professional. Made us feel very confident in the decision to hire them. Honest with everything they did and said. I highly recommend them. Will be hiring them to perform the yearly maintenance on our new unit. - Jo Ann Whittington

This was a great experience with Service Medic. They gave us a great price. They kept us informed and the were here when they said they would be. I would recommend them to anyone. Thanks for the job well done.

I am extremely happy with my hvac AND water heater replacement!!! Great communication and great, fast service. Also VERY nice price.... I feel so relieved to have this work done.

Sam was very knowledgeable when he replaced my upstairs AC unit last summer. He was able to complete the work in a few hours and the quality of work was excellent. Sam also replaced my downstairs AC/heating a few days ago and performed all the work within half a day, which allowed me to have heat in the middle of winter.

I asked for recommendations for HVAC companies from my friends. Having three quotes in hand, Sam was by far the least expensive for the same type of replacement. Besides price, Sam went above and beyond in all aspects. Very professional, friendly, timely, honest. Just great service with no hidden costs or surprises.

Very happy with my HVAC system replace. Sam & Adil very helpful, friendly and professional. Price was better than all other quotations. Very happy with their fast response and timely work.

FANTASTIC is an understatement for Sam and his company. He was punctual, TRUTHFUL and and overall wonderful professional. He made me feel very at ease about that big decision my family had to make and if I had to do it all over again I would in a heartbeat. I HIGHLY recommend Service Medic for your HVAC needs. I will definitely be a repeat customer for maintenance and upkeep. I am very happy and you will be to.

After being told by other companies they were too busy and couldnt get to me today I did a final google search and found Service Medic. (Who was also too busy) but made time to look at my homes AC.Sam not only accommodated my last minute request but went as far as to check my AC unit (on his way to another job). He kept in touch with my situation the entire time he was away.Came by later that day to diagnose my situation, identify the problem, replace the burnt board and made sure my family and I were good.A++ needless to say hes our AC mech from here on out.

They diagnosed and repaired my ac unit (extensive repairs) all in one day. They called the manufacturer of my unit for me to get the parts covered under warranty, even though I had never registered the unit. This saved me quite a bit. Would deffinately recommend.

This company is the best HVAC company in the Raleigh-Durham area. They do great work and the prices are lower than anybody in the area. Had many HVAC vendors charge high prices for shoddy work and glad I found them. Highly recommend them over the other HVAC vendors in the area. They are the best. I highly recommend them. They have great knowledge, best quality work, and much lower prices. They’ve done furnaces, air handlers, heat pumps, humidifiers, Aprilaire’s, thermostats, etc. They do all my HVAC services. I’ve saved thousands ($$) and they do great work. 👍👍👍👍👍

Cannot say enough about the high quality of service and fast response. So impressed with these guys!

We have called on Service Medic twice now. Both times, it was hot outside and the AC unit quite. Both times the service was prompt, ( diagnosed within 12 hours and repaired within 24/48 hours) Not only is this dependable service, Siam is knowledgeable and his pricing is very reasonable. I would recommend them to anyone. If YOU are in need don’t hesitate to call.

Sam worked on my AC and was very understanding what my needs were. He was very patient and explained me the procedure very well. He worked on my other AC as well that had a minor issue which he fixed for free. Normally someone in his position would have charged me more money. I was very happy with the service and he will be my go to guy in the future for sure. Highly recommended.

Sam is truly the best in the business! I been using him for 2 years now and has always gone on and beyond with his service. He is fast, reliable, and his prices are fair. I wouldnt call anyone else for my AC/Heating troubles. Thanks again for everything that you do for us.

I have worked with Sam through my business and personally for over five years now. I have had a great experience with all the jobs (15 +) Sam has done for me over that time. Service Medics attention to detail and rapid response are second to none. I never hesitate to recommend Service Medic!

Super fast and great service! Sam responded quickly and provided valuable insights into the problems with my heat pump and dishwasher and the best way to solve them. Ill use them again!

Sam and his team are amazing! I needed an HVAC system that would heat/cool my third floor. Sam was knowledgeable and explained my options. He quoted a reasonable price and kept me informed throughout the process. We highly recommend him and his team for any HVAC needs you may have.

Service Medic repaired my A/C unit and did a great job. Sam is very helpful and knowledgable. He took time to explain what the issue was and to provide options on repair. I would definitely recommend him.

Sam and his partner installed the new VAC system for my home, they gave a very quick response for my request. Provided a very detailed protocol, competitive price, super good installation professionally, thoroughly check up, gave some maintenance service for other systems. They have chosen the most latest reliable products and agreed to gave free labor service for the next few years. Were satisfied with their service and feel comfortable to recommend to you.Xueliang/Eric Guo

Service Medic has replaced the HVAC unit in my home as well as serviced my business HVAC, in addition to working on a cooler unit. Sam responds quickly to your calls and is very professional; he focuses on the job to finish in a timely matter. I would recommend Service Medic to my family and friends.

I hate to give bad reviews, but my experience with Service Medic warrants one. We called Sam out for maintenance on our older AC units that had been functioning properly prior to his visit. During the maintenance he could not get our downstairs unit to run and was so extremely pushy about replacing them. He never even addressed the reason as to why it wouldn’t run. He offered to come back again, but still did nothing except push for entirely new units. The reason the unit would not run ended up being that the capacitor shorted, which is a very simple fix that any HVAC expert should have known. I feel as though I paid a hefty price to have a salesman come out. I was very disappointed with my experience.

Sam & Adil did us right on a recent home purchase, and Im very glad to have contacted them. When we had a regular house inspection, it was too cold for the home inspector to properly check out the air conditioning units (and home inspectors typically dont open up closed units to see how the internals are working). Well, before the heat started I wound up calling up Sam to get them to come out and service the 17 year old units. Turns out to be both a smart and costly move, but Im very happy with the results.Both units were quite rusted, one compressor had a blown capacitor and wouldnt have turned on anyway, and they were both low on freon. Faced with the choice of patching up these units that were probably on their last legs or doing the job right, I decided that we would replace the units.Sam & Adil did the job right. They replaced the compressors and coils in a day, and did a great job. Im very happy with the new units (Goodman replacing the original Lennox AC units). I mentioned that I was looking to replace the thermostats at some point in the future, and Sam said that they would do the job replacing the thermostats when they installed the AC. That was a small but very meaningful gesture, and Im very appreciative of it.Ill gladly call them out again for my HVAC needs!

Sam and Adil replaced my 23 year old split system with a gas pack this past spring. They got me a great deal on a Trane unit and worked through the complications of converting the system patiently and competently. They supplied replacement parts on top of what was initially expected and relocated a dryer vent for me. Their work is neat and all the gas lines, shroud and flex routes and connections look great! Passed inspection in less than a minute! They are super nice guys and Im glad I waited so long to get this done. Thanks again, Sam and Adil!

ServiceMedic recently replaced our upstairs HVAC unit, after receiving a high recommendation from a neighbor. Sam gave me a reasonable estimate for the work, and was easily accessible during the entire process. On the day of installation, Sam and Adil knew exactly what they were doing. They did not leave any stone unturned – removed the old equipment cleanly, installed and tested the new equipment without causing any disruptions. They even went above-and-beyond by noticing a fire hazard with an attic light bulb that was too close to the air duct and moved it at no cost. They were prompt in any questions during and after the installation. I will certainly go back to ServiceMedic for my future needs, and happy to recommend them to others.

Sam and his team are absolutely amazing! When ever I have an issue with my HVAC or Water Heater hes my first choice to turn too for help. He has always been quick to give me an honest an fair diagnostic of the problem and options to repair and gets the work done quickly and right the first time. I have been a repete client for years and highly recommend him to my friends and family. If you dont want to waste time and money getting the run around and are looking for quality work at fair and honest prices, go with Service Medics where you will be satisfied every time. I trust them like family because they treat me like family!Karleana RaynorApex, NC

We have had such bad luck over the years with HVAC people. I always felt like I was being “sold” and rarely felt comfortable with the diagnosis. We’ve been having some issues with both units and had a couple of larger companies in to inspect. To make a long story short, we had conflicting assessments with a wide range of proposals. Off of the 12 5-Star reviews I read here, my wife and I had Sam come and bid. Sam took the time to show me exactly what he saw, sketched things out to make it simple, and provided an estimate that was about 20% less than the nearest competitor for comparable work (and about 80% less than one of the bids that included work that the other vendors said was absurd). Sam and his partner got on our job a day later, completed the work promptly, and were very proud of the work the did (Sam again took the time to show me everything and the areas where they went beyond what’s required). I’m happy to make mine 5-Star #13.

This team was johnny on the spot with SAME DAY SERVICE, our employees appreciate the fast and friendly service!!! Cynthia F.