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Wilsons Bimmer Repair
1701 Ridgewood Ave, Holly Hill, FL 32117, United States
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An
Review №1

My husband and I are so glad we found this repair shop that specializes in BMWs. Richard is extremely knowledgeable we were very impressed. I have a 2006 M5 E. 60 and we’re just glad we have someone that we trust With it. My husband is very very picky about our vehicles and he’s just happy to have found this place. Highly recommend!

je
Review №2

It took us milling through 4 other mechanics to get to Richard and I’m glad we persevered. Sherry was extremely helpful and pleasant even with bad news. I knew the nature of our repair prior to showing up and found Wilson’s to be honest and reasonable. Our job was labor intensive and tedious. His pricing was very fair in the end and even went the extra mile. Just walk in his shop and you’ll see “pride in their work”.

Ez
Review №3

Best BMW mechanic in Volusia County. They are very knowledgeable on every aspect of the BMWs. The staff is always kind. They listen to the customer. All BMW certified parts are always used. The prices are unbeatable. I would highly recommend this shop to any of my friends that own a BMW. You would do yourself a disservice not to check them out if you have any issues.....

El
Review №4

Everyone knows BMWs can be pricey to fix. We have used this garage since purchasing my 325i. There have been times when I’ve had to use another garage (they are honest about longer wait times or they have been on well-deserved vacation). It’s always an eye-opener when I go elsewhere. Twice they have saved me nearly $1000 when I was given quotes on work that was not necessary!! I am so impressed with their work and honesty!

Ka
Review №5

These guys are HONEST and amazing!! I am so happy I found them!! They charge way less than the dealership who always seems to find something wrong with my car!!

Ni
Review №6

Horrible attitude from the beginning but had him work on my car anyways. Worst mistake ever. Told me it was running great which was a lie. Car was misfiring when i picked it up. He told me to come back after the weekend any day of the week to drop it off again. Went monday and he told me he cant look at it until Thursday very rudely. DO NOT USE THIS PLACE. YOU HAVE BEEN WARNED

Be
Review №7

Very kind and honest .I shopped all around from Thomasville Ga. Tallasshee Fla.,Few places in Daytona which I came across Wilsons Bimmer with affordable price for replacing my blower motor.I will truly recommend them to anyone.

Mi
Review №8

Been taking my BMWs here for about ten years my current is an E93 M3 and trust me you dont want just anyone working on that beast!! They do an outstanding job and for a good price or I wouldnt keep going back. They also have my next generation of bmw enthusiast cause both my sons take there cars there as well....good job Richard you definitely know your stuff and I really appreciate the way you treat me and my sons!!

Ke
Review №9

The name should be changed to just just Westfall Bimmer Repair because Mike Wilson, would have never spoken to me the way Richard did when I brought in my car for him to look at. I had a 9am appointment and was prepared for a long wait time so he could thoroughly check out my car because true to his reputation, he’s one of the best BMW mechanics in this area, and the only other options out here is the dealership. The nice lady that I spoke with when making my appointment, was aware that I was ok with waiting (it would be a few hours) because I had no ride back home if I dropped it off. This was my first time back since Mike retired, and I don’t ever plan on going back again. In the past 2 years, I’ve had small issues so I’d just go to the dealership for the convenience since I had no ride home and needed to wait. I ended up with an expensive issue and tried calling (Wilson)Westfall Bimmer Repair and would get no response, so I located another independent mechanic that worked on BMWs ( he was a master BMW mechanic back in the day). Since my car hit 100k miles he replaced a couple things, gave me some suggestions, and even advised me that he can work on some things, but that Richard would be more thorough when it comes to the engine and other issues since he works on mostly BMWs. Not sure if I wanted to continue dealing with the wear and tear of my car, I decided to call Richard because I knew he’d thoroughly check it out and I’d decide if I should just keep it or trade it in. It never got to that point though, because despite making an appointment, I brought my car in at my appointment time, and Richard was rude when I said I’d wait a few hours and go to the coffee shop down the road. This was already clear to the lady I spoke with when I made my appointment that I had no ride and did not mind waiting. Richard was rude, and treated me as if I walked in without an appointment and expected him to drop every thing for my car which was not the case. He made it clear and told me that I’m not his only customer and he wouldn’t even get to it until after noon. I made an appointment for that reason because I knew he was busy with other customers and was okay with the wait time. Tread lightly when coming to this place now. It’s not for everyone. If you don’t have a ride home and need to wait, you may trigger Richard and see another unprofessional side of him. He’s a one man show and busy, but with his attitude now, he may not stay busy for long. I wish you the best.***In response to your reply***That is incorrect and not what the case was. I don’t know if this is an automated response but I was not there for a repair, it was supposed to be for Richard to diagnose. Despite my 9a appointment, he specifically told me that he would not even get to look at my car until 1p because he was in the middle of working on someone else’s dash and that I’m not his only customer. The way it was handled was very unprofessional. When I called to make my appointment, yes I was told that it would take up to 3-4 hours to examine and was asked if I could drop it off. As I stated earlier when making my appointment, I had no other means of transportation and I didn’t mind waiting at the coffee shop for the duration. If it was for a repair, I understand that it could have taken longer, then I would have made other arrangements. In the past, I’ve always waited there so if this is a new policy, now that Richard is the owner, then it needs to be stated that you don’t allow your customers to wait unless it’s a routine maintenance. As a matter of fact, there was a customer waiting in there the morning I went in ( I suspect he was was the one who’s dash was being worked on), so he must not have received that memo as well. The bottom line is, Richard needs to learn how to speak to his customers when he’s under stress or overworked, especially since he’s the only mechanic there now. I’m not the only one who has had this experience with him unfortunately. Thank you for your response.

Me
Review №10

He seemed to have pride in his work . That says a lot these days. He did a great job.

Fe
Review №11

RICHARD is great and honest and willing to help me figure out whats wrong with my car over a period of time, through trial - and error. Great shop , very honest and saved me plenty of money!

Te
Review №12

The best place in town to take it for a BMW repairs. Richard is very profession, honest, and takes care of your car like his own. The price is very good as well. I just wish my BMW didn’t have so many issues but I’m so glad I have this shop to rely on when I have a problem.

Ne
Review №13

I love this place! They are honest, the do excellent work, their are very fair on pricing given the complexities of working on German cars that hide every little part under something else that’s hard to remove. Perfect for any BMW owner!

St
Review №14

I have taken my e46 to Wilsons several times for repairs. The workmanship provided has always been top notch and the costs very reasonable. Richard is extremely knowledgeable and has provided recommendations for parts and repairs based on his immense experience. I am planning on taking my car in again for a suspension overhaul after happily learning Richard would work on the suspension. I have found my shop for everything Bimmer repair now!

Ch
Review №15

Outstanding service. Repair done in the same day. Pleasant and very knowledgeable. Wouldn’t take my BMW anywhere else.

St
Review №16

Absolutely first rate service--Richard is an awesome mechanic, extremely knowledgeable--they do great work at a very reasonable price. You couldnt ask for more. Theyve been servicing my 328i for over 5 years and have never disappointed me.

ji
Review №17

Could not believe the rudeness I received this morning just to go in and have my battery charged the mechanic was eating his lunch and said there was nothing he could do today as he was busy with all the chargers and the lady behind the desk said bring it back tomorrow never when Mike Wilson owned this shop was I never treated this way he always took care of any issues I had really poor customer service for a business so sorry that Mike retired!I went to Silver Star in Ormond Beach and they were busy but they told me if I left the car they would take care of me which they did not like Wilsons .Please bring Mike back to Wilson;s he knew how to take care of customers not like you

Ch
Review №18

I do not know what I would do without Richard!! THIS IS the absolute best business you could ever ask for to repair and maintain a BMW. They have always helped me trying to fix, or just maintain... not overcharging and timely.. I appreciate this business and Richard and trust him with my car that I use daily for work! A new A/C was finally needed...and its colder than when I first bought her!! Thank you Richard!

Em
Review №19

Best BMW shop in the area. These guys are the truth and 100% honest unlike the dealerships. Even handled an in depth repair on an all wheel drive model, which i’m guessing isn’t regularly seen in FL.

Jo
Review №20

Awesome place to take your car. Richard is a highly intelligent guy and he is the only person Ill take my bmw to. I honestly can say I trust him more than the dealership and I would suggest anyone to him for all your bmw needs. Its not often you find someone that knows as much as Richard does and he is truly a blessing!

Do
Review №21

All around better then Dealer experience at a fraction of the cost.

Ri
Review №22

Richard is my go-to guy he knows everything about Bmws! These guys are great and go out of there way to insure quality service. Above and beyond what’s expected everytime! I’ll have my Bmw 335is there hopefully on Monday this is the 4th time I’ll be having them do repairs and it’s always on point and the price is very fair I don’t think anybody around can beat there prices.

Mi
Review №23

My Daughters Mini experienced an overheating problem recently (common for a 2011 car) and we had to get the car towed in from I-4. After a visit to the main dealer and the shock of their quote ($17,200 for a new engine!), we got the car to Rich at Wilson’s BMW repair...Excellent service and repair carried out in a very short time at a very reasonable price.Very happy with the service provided, no question that this is where the car will go for any further repairs and regular maintenance.Thank you Rich, great work!

Hu
Review №24

Richard is a straightforward individual. He will tell you whats wrong with your car and Fix it. Thats why hes my bimmer mechanic.Thanks Richard

We
Review №25

Richard is the best, hands down! Absolutely would not take my car to anyone else. Hes been here for years and has been the only one to work on my car. He knows exactly what hes doing and is honest and fair. If he says you need it done you can absolutely believe him. Thats not always the case with some shops.

Sc
Review №26

Ive taken my Z4 twice (now 4 times, and still very happy). At all times he was very professional, did the work exactly when he promised, exactly for what he quoted it for. It may take a few days to schedule it if hes busy, but he will schedule a time slot for you and do it when he says. Very happy, and I would happily recommend Wilsons to any of my friends and family.

Na
Review №27

Edit, new ownership and you might want to look elsewhere sad to say.If you need a good wrench for your BMW or Mini, Mike and the boys will treat you right. Good service, reasonable prices and always friendly. Sometimes they dont answer the phone because their always bust, just stop in and say hello

Mi
Review №28

I am so happy with Mike Wilson BMW repair. My BMW was jumping out of gear and I couldnt get a decent resolution from any one in town, so I had it towed to Mike in Holly Hill. He was so informative, kept me updated with the process and charged a reasonable price. Im so happy to have my car back, and working great. Thanks Mike!!

Dy
Review №29

Took my car in for a bad ignition coil. Richard took care of it in probably less than 20mn. Even showed me around my engine and told me what to look for. Very professional and informative. Will definitely bring my 5 series back if needed !

Jo
Review №30

I was on my way to Miami when I had injector problems in my 335i. A local BMW dealership was trying to overcharge me for the repair. I came across Wilsons and figured Id reach out to him. Mike and his crew did the same repair for a fraction of the cost. Great people. Honest and hard working. Highly recommend. Thanks again.

De
Review №31

My husband, Gary, has been bringing our BMWs to Wilsons BMW for the past eight years. They are BMW experts and do great work at a very reasonable price. Just had a battery installed on our 328i convertable - was in and out in 30 minutes. We highly recommend Wilsons for any BMW repair.

Be
Review №32

Richard is the most honest Beemer mechanic I have found! If you stick to your appointment time and respect that he is a one man shop then you will have a great experience. He is my go to for my beemer repairs and maintenance.

jo
Review №33

Excellent mechanic and reasonable rates. Ive had a great experience using Wilsons for work on my 5 series.

Ja
Review №34

Ive had my 2011 335i worked on at Wilsons a few times. Mike always comes through and gets or keeps my car running great. Hes an honest stand up guy and a great mechanic. If my BMW needs repaired, I go to Wilsons Bimmer Repair.

Al
Review №35

Mike the owner, is an honest guy who knows his Bimmers. Hell tell you exactly what you need and what the charge will be. No excess work unless absolutely necessary. Definitely found my mechanic!

De
Review №36

I got a new BMW hood badge for my 1995 BMW 325i and the price was in the middle of everyone else around. Mike is a very nice guy and i was gone in about a minute after i got the badge. I will stay updated from happens if anything does to the new badge.

Ni
Review №37

If I ever need to get something done on my car, may it be a problem or adjustment; Mr. Mike and the guys do a GREAT job. They get it done in a reasonable time frame, charge a reasonable price and never fail to make you leave with a smile on your face. I know they can get it done and thats why I look no where else but Wilsons Bimmer Repair.

Li
Review №38

The mechanics at this shop give excellent service and dont seem to give the run around. They order parts, get them very quickly, schedule right away and seem to be proud of their work.

e
Review №39

Look no further for your BMW needs - Wilsons knows how to get their work done right and fairly priced. Thanks guys....

Kr
Review №40

Mike, the owner is one of the nicest dudes around! We can always count on him to be good and fair to us! As a woman (because we have this problem often) I never felt talked down to or taken advantage of. Got a Beamer? Take it to Mike, you will not be disappointed! Thanks Wilsons Bimmer for the awesome customer service!

Ni
Review №41

My wives car was so loud and I hated driving in it.. honestly who would hate to drive in a pretty BMW... and Mike made it so quiet! Im in love. Thanks for the great work!!

Ne
Review №42

Great work, good price. Honest BMW repair. Ty

Ro
Review №43

Mike is a first class guy and is one of the most honest folks Ive met. Ive had several repairs completed and this work is always top notch.

Ed
Review №44

Very genuine, helpful, friendly and reasonable for your BMW. He looks after my E46 M3 like its his own!

Ch
Review №45

Mike and his staff are amazing! Fair priced and super honest.

An
Review №46

Good work at fair prices.

mi
Review №47

First I would like to say if I could give you 0 stars or a half a star that what you would get, you don’t even deserve a full star.The owner is a raging lunatic I have brought my car in several times and each time it comes back worse this time I picked it up now it has a transmission issue. The owner of the place screamed claimed this was his world and screamed and slammed the door many times like a lunatic. Do not do business here there not professional.

Br
Review №48

That dude knows his stuff

Ea
Review №49

Mr.Wilson is a great Mechanic and very fair with his prices

Da
Review №50

Great service.

Je
Review №51

Called about a family members car. Very rude and defensive on the phone. I was just trying to get some information, he was not very cooperative. Seemed really shady and I will not have her or anyone else, I know, bring their car there.

Mi
Review №52

Honest, knowledgeable and fairly priced.

Di
Review №53

Honest, fair and Mike is awesome.

ah
Review №54

The worst repair shop ever , he destroyed my car

Ja
Review №55

Honest and fair BMW repair.

Bo
Review №56

Experience and expertise

Sh
Review №57

Top knotch!!!

Information
27 Photos
57 Comments
4.6 Rating
  • Address:1701 Ridgewood Ave, Holly Hill, FL 32117, United States
  • Site:https://wilsonwestfallbimmer.com/
  • Phone:+1 386-673-2269
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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