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Village Repair
94 Reservoir St, Holden, MA 01520, United States
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Ga
Review №1

Ted and everyone that works at Village Repair are great guys. What I love about going to Village Repair is that you don’t have to go back time and time again to get your vehicle right. They fix it right the first time. You are also told what other things really need addressing but never get pressured to do it right then (unless it is a danger of course). Ted’s an honest guy that knows his customers.

Da
Review №2

I have been going to Village Repair for more than 10 years and they have always been very accommodating, trustworthy, skilled, and their pricing is very reasonable. They have never disappointed!

Ry
Review №3

I come here for oil changes and whenever there is an issue with the car, does work quickly and well, communicates well what needs to be done and why

ro
Review №4

Did a good job replacing my alternator on my Lexus. Have used them for over 25 years.

Ju
Review №5

Rick is very honest and the service is impeccable! I highly recommend this business. I have always been very happy with them. Rick will go out of his way to do what is best for the customer!

La
Review №6

Brought both our cars to them and will definitely return in the future. Wonderful staff. Very honest and trustworthy. Highly recommend.

Ca
Review №7

We use Village for any repairs needed on our vehicles. They are upfront with advice and costs and offer a no pressure approach. Supporting local business is an added bonus.

Do
Review №8

I recently discovered Village Repair and have been very pleased with their work and the cost. I’ve taken two cars to them so far and their honesty was obvious in what they said was needed and equally important what they said was not needed. Definitely recommend.

Mi
Review №9

Fast and efficient. Ted stepped up and got me back on the road when I was in a jam. Cant thank him enough. Guys know there stuff.

To
Review №10

Village Repair maintains all our company and personal vehicles. All ways prompt and keeps us update. Can’t go wrong with this company

Ma
Review №11

I’ve been using these guys for many years. They do great work for a very fair price and are very honest. They’ve actually talked me out of expensive repairs I assumed were needed but actually werent. Can recommend these guys highly enough.

Ly
Review №12

I had an unexpected tire emergency when I got out of work this morning. I went to one place not far from where I work that said they open at 8, but the doors were still locked at 8. I called village repair (google search). Rick answered the phone and told me to come right over. I was in and out the door under an hour. My repairman ( I didn’t get his name) was very professional and had my repair done quickly & competently at an affordable price. Thank you so much for taking great care of me!!!!

Ch
Review №13

I go to Village all the time. They’re honest and straightforward. Ted and his team are great

Pa
Review №14

Ted and everyone at Village Repair have consistently done a great job maintaining and repairing our vehicles...from standard maintenance to investigating and assessing problems. I would highly recommend them for any type of car or service!

Ga
Review №15

Village is great. Very honest and they do great work. One time I misquoted the estimate they gave me. They honored my mistake which was $100 less than real price. I called to pay the rest of the balance. Village said no problem and Merry Christmas. They will have all my business.

De
Review №16

The most accommodating, courteous, professionals around. Tend to business and get the job done quickly and correctly. Would highly recommend them.

Cy
Review №17

Village Repair always does excellent work for a fair price. Highly recommend them for any services you need done.

Ja
Review №18

Ted’s village repair is local, honest, fair prices, gets it right the first time and doesn’t pressure you into additional work needed. go there and you won’t get the run around.

Jo
Review №19

They diagnosed stuff for me on a used car purchase & make me realize what should have been done by the dealer. I am a customer for life now.

Af
Review №20

You know how you go to the doctor and get some scary news about how soon your parts are going to fall off and are told to get your affairs in order?You know how you should always get a second opinion when that happens?I came here under such a scenario, and now VILLAGE REPAIR is far and away my FIRST CHOICE, first visit, and person-to-contact in case of emergency.Since coming here, there have been no emergencies.I trust the service team and the work they do.

Gi
Review №21

I prefer shopping locally whenever I can if I am going to get good service and value. Village repair fits the bill. They offer birthday coupons which are great and other incentives that make it worth the visit for auto maintenace. I prefer them to the dealership where I bought my car.

He
Review №22

My mother started bringing her car here 3 years ago when we first moved to the area. She has been so pleased with their prompt service and great advice that I quit taking my hybrid to the dealership and bring it to Village Repair. They have been great! Now all of my family members go here for regular maintenance and repairs. We really trust them.

Al
Review №23

They went above & beyond! Wonderful, professional service.

Ca
Review №24

My car is a Range Rover, which they do not see all that often, but they agreed to plug in the computer to see if they could read the error messages and tell me whether they could repair it. It turns out there were too many errors for them to diagnose anything, so they recommended I take it to the dealer. This meant I had to have it towed back home to wait another week for an appointment at the dealer. VR didnt charge me and told me I didnt have to wait for the AAA request to go through and the truck to get there (its their driver who would be towing me and they have all my details). They were so kind and answered all my questions. Everyone I talk to about dealing with them has nothing but good things to say.

mi
Review №25

Most folks cringe when going to a mechanic and I did too when I went to these folks the first time today. I found these people so super nice and they certainly helped me out of a jam. It was just a very small issue from the state inspection next door and they just whipped out a tool and took care of it...get this...no charge. Thanks guys!!!

Ya
Review №26

They have excellent costumer service, every time Ive taken my car there they have been very efficient and they get the job done at timely manner.

Mi
Review №27

Great place. Honest and fast service. Transparent and reliable throughout the repair. Problem was diagnosed and fixed in a visit. Would definitely take my car here again.

El
Review №28

My experience at Village Repair was good! They were hospitable, kind, and the service they did to my car made it feel more safe.

Al
Review №29

They did all work promptly and expertly. Their service is always good.

Da
Review №30

I have used Village Repair since they opened. They’ve always been fair and stand behind their work. I will always have them do repairs to my vehicles.

Jo
Review №31

They have done great jobs on auto repairs. My kids cars were repaired there excellent years ago. I called there when I had trouble making my car go into reverse, and I was told on my phone what to do to make the car go into reverse, and he stayed on the phone with me until I did what I was told to do, and tried reverse, which worked. He did a great job helping me. I always bring my vehicles there. They do an excellent job there. They have done excellent on my Honda Del sol over the past years. They did a great job on it yesterday also. They take excellent care of my Subaru Impreza also. They fixed my Subaru! I always bring my cars there as they do a great job!

ev
Review №32

Excellect customer service with attention to detail....have only used for oil changes and tire rotation thus far....very reasonably priced as well as timely service....

Em
Review №33

Rick and the team are great. This is the second time I have had my car serviced here. I would highly recommend Village Repair.

Ma
Review №34

Took the car in to check for an oil leak. The appointment was quick and efficient and they were very fair with the charge.

ma
Review №35

I have gone to Village Repair for years!Always excellent service and expertise!Late last Friday afternoon when my car died they squeezed me in for a new battery no wait!!I refer all my friends to them!!!

Sc
Review №36

I was impressed with the professionalism and the cleanliness of the shop. Employees are easy to talk to about the issues with my vehicle and also what impress me the most was how comfortable I felt having them do the repairs on my vehicle if you want a great place at a fair price Village repair is the place for you

El
Review №37

I love Village Repair, they are very accommodating when making appointments and I have even stopped there to have them fix something small without an appointment. They have replaced my headlight when I stopped there to tell them it was out without an appointment.I have complete trust in them. I would not go anywhere else as long as they are in business.

An
Review №38

Village is a place you can trust for honest and quality service. The crew are always great! The care and attention are second to none from Ted and Rick! I will be a lifelong customer and never hesitate to recommend them to anyone that is in need.

Jo
Review №39

Great shop. Friendly, efficient. The place to go for auto work of all kinds.

Ka
Review №40

Village is great! Very nice staff that does great work. I highly recommend!

Me
Review №41

I cant recommend Village Repair highly enough! Rick and his team always do a great job. They work quickly, and my car always comes out in great shape!

Br
Review №42

These guys are AMAZING! Above and beyond the call of duty. GRATEFUL for Village Repair!!!

ka
Review №43

I have al system had a great experience with Village Auto . A trust worthy business with excellent work.

Jo
Review №44

Great fast service. Reasonable price.

Ja
Review №45

Great service. Tire blew and I had a new one one the car next day,

Do
Review №46

Theyre always friendly and do the job professionally in a short time.

Er
Review №47

Village Repair has always done a great job with my vehicle. They are helpful and informative and work to get me the best price, and my car is always ready on time and sometimes even early. Very reliable garage!

Sc
Review №48

Great experience. Brought it in and got it back same day. Just moved to Princeton and was our first time using them. Highly recommend.

Mi
Review №49

Ive had many repair is done to my vehicle at Village Repair. Always kind and reputable service! Highly recommend.

Su
Review №50

Service was done in a timely manner with information on future maintenance needed provided.

Ro
Review №51

Great service. Work was done in a timely matter.Handled my car inspection as well.

Cu
Review №52

Up front and honest. Great job on my Infiniti and will be calling to book in my Explorer. Needed to find a good and honest mechanic since my move up from Florida, and I believe I have found him. Thank you guys!

Br
Review №53

Village Repair- Ted and Rick and crew are the best. They arent the cheapest place out there - but they are fair priced and more importantly they are professional, honest, conscientious and timely. They recently took on a major job on my 25 year old Corvette. A car that old and that unique has special challenges for the mechanic- but Ted and his team made this his special project and at the end - I have the car back and it is growling contentedly- it is running great! If you want a professional job done well - Village Repair are your guys! Quote me on it!

Ch
Review №54

I am so impressed!! I hate dealing with mechanics because I’m always leery of being nickel and dime’d but here I actually felt that they were making an effort to save me money. Rick was very courteous and professional and the online form and drop off made making an appointment effortless. I actually left the shop smiling!!! I mean who does that? I will be recommending and returning. Awesome job guys.

Pe
Review №55

Rick @Vilage repair is very professional. Always do excellent work, as well as getting me back on road quickly.

Do
Review №56

Adjusted emergency brakes for inspection then got inspection sticker for me with out me asking. I appreciate great service.

Ci
Review №57

My husband and I have been going to Village Repair for more than 25 years.They are honest, hardworking, very professional, and knowledgeable. I recommend them highly.

Sa
Review №58

My husband had tires replaced here this week and they did a great job! They were fast, reasonably priced and even got the vehicle inspected for us, since it was past due. Highly recommend and will definitely be back!

CH
Review №59

Honest, great work and on time All The time. Bring all 3 vehicles here for everything and always leave satisfied!!

Mi
Review №60

Rick & Ted & the whole team worked quickly & professionally to get & replace 4 tires on our Subaru Outback on time & budget. Thanks for once again doing a great job!

Su
Review №61

I have been bring my car to Village Repair for 2 years for general maintenance and repair. I have been very happy with them and highly recommend them.

Gr
Review №62

Great response and great service

Er
Review №63

I’ve been going here for about two years and they have been nothing but kind and helpful. Highly recommend Village repair for your vehicle needs.

Be
Review №64

Brought my car in because it was overheating. Technician did not think to check coolant levels as part of their diagnostics. Proceeded to charge $1400, only to have an internal engine issue TWO DAYS following the repair. I sold that car in as-in condition, totally undrivable.Poor service, shady diagnostics, and untrustworthy price-gouging.

Ch
Review №65

Very good service. And on time with the work done.

Mi
Review №66

Great place to have your vehicle repaired. They do top notch work and very friendly to deal with.

He
Review №67

Quick and friendly service

Je
Review №68

I Jane been going here for 15+ years. They’re always the best

Pa
Review №69

Great place to get to other service, at quality prices.

Ei
Review №70

Everything about Village Repair is top notch. Highly recommended!

mi
Review №71

Great service and truck was ready when promised.

Bo
Review №72

We just call it Teds and it is our go-to place for our cars and recommendations to others. Really good service and work. They let you know whats coming up in terms of needed repairs too. Years ago, I had a new used car and the alarm went off and I had no idea how to shut it off so drove it right to Teds. My car made a scraping noise suddenly a couple of weeks ago, drove it in, Ted put it on a lift, fixed it, didnt charge me. This business is worth getting to know!! Sue Crockett

Ja
Review №73

I agree w Lee Malo. I certainly would never bring any of my vehicles to this garage! These two clowns must be receiving a nice payout from the automakers.I would place my trust in a retired police commissioner...and vote yes on question 1.

Ev
Review №74

I had a tow from Village repair. They were prompt and courteous also fairly priced. Thanks.

Ka
Review №75

They are extremely friendly and will explain in detail what the issue is with your vehicle. Offering drop off and pick up during these trying times. Extremely courteous with their customers and try to make each customer happy. They follow up with their reviews and attempt to fix any issues that customers may have.

Ja
Review №76

How much are these guys getting paid by auto companies to be dishonest to consumers and push the big auto’s agenda to vote no on question 1? Vote yes on question 1. And take your business to an honest local shop.

ja
Review №77

Quick service and they did a fantastic job.

ca
Review №78

The guys at Village know what they are doing. Having gone to them for over twenty years I can say they are nice people and have gone out of their way to help me out with my automotive needs. I highly recommend that you go see them.

Ad
Review №79

I had a flat and they came in a timely manner and repaired the tire. VERY customer oriented with follow up.

El
Review №80

I responded to a fund raising sign outside the business, which coincided with maintenance I had due. Brakes for Breast Cancer. The pads were free. I just had to pay labor and parts for what else would be needed. The scheduling was online and the work was completed as scheduled w/o issue. They even picked me up from my residence (in town) when the work was done.

Ch
Review №81

All work was explained. All questions answered in a professional, respectful manner. Easy no contact drop off and pick up. You love what you do and it shows. Thank you Village Repair.

Da
Review №82

Going to Village Repair for years for dependable service that is affordable. Ted and Rick always do their best to accommodate our service needs quickly and thoroughly. This is so much more important to us as we are now a one car family!

Mi
Review №83

I have serviced every vehicle I owned at Village Repair since moving here in 1998. Ted, the owner, is a true professional and one of the best people you will ever meet. He and his team with Rick at the helm will see that all gets done with the extra mile of effort included. And, they accurately assess and estimate their work in advance. I can’t say how many times they handled the fly by things like a light out or tire pressure without blinking an eye and sending me on my way. Great company, great people, great service!! Thank you.

Bi
Review №84

As a new resident to Massachusetts, I needed to get my car inspected - so I stopped at the car wash place that advertised state inspections and had it done. The guys there told me that there was something under the front of my car that was hanging down that shouldnt be. They suggested I stop at Village Repair around the corner, which I did. They took my car right in, put in on the lift and bolted the part back on - when I asked what I owed, they said no charge! Amazing service - I will be back when my car needs other servicing.

Ti
Review №85

As usual Village did a splendid job keeping our cars in fine shape for the winter and beyond! Ted and Rick are great in keeping us informed of work this is and isn’t necessary. Working with them is always a pleasure.-Tim & Jen from Holden

Je
Review №86

Very responsive and great service.

Da
Review №87

We have been using Village for over 10 years for all of our vehicle maintenance and repair needs. Ted and his team do great work and are very trustworthy.

Jo
Review №88

Rick answers the phone and schedules me quickly. Its super convenient to have a night drop slot and after hours pick up. They were able to do the small stuff like fix stripped screws and peeling stickers as well as fix the big stuff like transmission and brakes.

Jo
Review №89

These guys are the best. Rick is top notch. Very accommodating and gets me in whenever I call. I have been using them for a few years now. Always satisfied!

De
Review №90

Village Repair kept my old car (Saab 92-X) running well for many years, and now I am happy to bring my new Subaru Crosstrek to them.Village Repair is reliable and honest.

He
Review №91

Ted and Rick consistently provide excellent customer service and complete the job promptly. They make servicing your car easy. It is a pleasure to support this local business.

Su
Review №92

First time there but not my last. More than professional, in and out in good time. The place is spotless, people seem to enjoy what they are doing and the people they work with. Thanks for a job well done!!!

Li
Review №93

I was very happy with my first experience at Village Repair. They did a great job checking for problems so I can have a safe car to drive. The price was very reasonable. I will go back again for sure.

Mi
Review №94

I recently had my Kia Optima in for an oil change and they found a nail in my tire, they patched it for no extra cost! I have dealt with Ted and the guys at Village for almost 20 years, they are the best in the business!Update- I just had Ted and his team put four new tires on my car and I couldnt be happier.

Ka
Review №95

As always the service here is really good. They take time to look into rebates, recalls, etc. in order to save you time, trouble and hopefully some money. I needed a leaf spring so before ordering the part Eric checked the manufacturer to see if there was a recall on the part - unfortunately for me there was not. However I really appreciated his effort, they go above and beyond! The only thing I was not happy about was the grease that covered every inch of the inside of my drivers door. I keep my truck extremely clean and the last time I came here this was not a problem. I had to do some major scrubbing when I got home. Not sure what happened this time but hopefully it wont happen again. At this point I do plan on coming back the next time I need service!

Or
Review №96

New all season tires put on my son’s car hours before we got 6 inches of snow. Perfect timing.

Le
Review №97

Why would you do a slander commercial against question 1 ? I wouldnt trust you working on my car when you are so badly informed and ill equiped .To me that commercial says about We will take your money and dont have a clue how to fix cars .

L
Review №98

Skilled, trustworthy service and really good people. I’ve trusted them with my cars over many years (Toyota, Saab, VW) and have always been satisfied with the work and pricing. Cars are ready when promised. Very reliable in emergency/towing situations, too!

Le
Review №99

Work done promptly. Good communication; clear up front and I always felt that I knew the status. Thank you.

Pa
Review №100

Excellent service as always.

Information
18 Photos
100 Comments
4.7 Rating
  • Address:94 Reservoir St, Holden, MA 01520, United States
  • Site:https://www.villagerepair.com/
  • Phone:+1 508-829-6686
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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