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The Party Pros
5604 NW Clara Ln, Hillsboro, OR 97124, United States
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th
Review №1

Party Pro did an excellent job with helping us on our recent event. The staff was great with planning help communication of delivery of all of all or rental needs. I would recommend them highly for any event!

Ka
Review №2

Thank God for The Party Pros...they turned out to be the Party Heroes! I needed a HUGE tent last minute for my sons wedding. I called everyone in town but everyone was completely booked. Kierra took all my information down and said she would try to help. She ended up finding exactly what we needed and saved the wedding day! Jennifer and Kierra, thank you for going the extra mile for me - I appreciate you!!!

De
Review №3

The Party Pros were awesome to work with for my daughters baby shower last weekend. The only real negative thing I have to say is I wish there were a better sign pointing 👉 towards their Will Call because I kind of drove a little bit in circles, but in all honesty I was driving my hubbys new truck so I might have just missed.But overall a REALLY FREAKING AWESOME COMPANY TO WORK WITH. We will definitely use their services a0gain.

Di
Review №4

I had excellent service and was treated very professionally and warmly by the team at Party Pros. I even had some changes to my original reservation, which they handled seamlessly. I highly recommend The Party Pros for all your party rental needs!

Ab
Review №5

The party pros were a fantastic addition to our wedding day. They even went the extra mile to come the day before and make sure they could access the space appropriately and figure out their approach so as to not be late on the day of. We ordered chairs and pillars and both product’s quality were perfect.

de
Review №6

The best customer service ever! Delivered, set up, tore down all our garage sale tables on time! If you have an event, this is the company to use.

Li
Review №7

We used the Party Pros for a wedding at our residence. They did a superb job and met all our expectations! Highly recommend and will use them again in the future.

Mi
Review №8

The Party Pros were great to work with! Very simple to request a quote and make changes to the request. I got rentals for my wedding and they were able to set up on short notice. Highly recommend for any event!

Ke
Review №9

The Party Pros has been a great, locally and family-owned resource for event-related materials for many years. Prompt phone and email replies and quick, hassle-free pickup and drop-off. Thanks!

Jo
Review №10

The customer service was great. Everything showed up on time without a hitch and they were good communicators from start to finish. I loved not having to worry at all about our rental order. I will use them again for another party!

tr
Review №11

We have rented from Party Pros a few times to rent chairs. Each time the chairs are scratched and dinged. It would be nice if they chairs were in better condition for the price they are charging. It wouldnt cost much to spray paint them a little more often.

Ta
Review №12

Party Pros most Definitely is a vendor I will use again. They were very professional and the snow cone machine was perfect and a hit during the heat wave. Again Thankyou PARTY PROS….

M
Review №13

Always easy with whom to work and reliable. Have never had any problem with the products or availability. Highly recommend this company.

Ma
Review №14

Great service, in expensive, and easy access to pick up areas.

Ri
Review №15

The staff at Party Pros is extremely friendly and very helpful. We rented 6 bistro tables and they were perfect. This is 2nd time we rented from them and all future rentals will be with them!

Su
Review №16

The service was excellent and the rentals were in great condition. Everything was beautiful.

Da
Review №17

So glad I found this place. So simple to use their service. They are indeed party pros.

Je
Review №18

The Party Pros always hit it out of the park! Professional, many options, and always deliver accurately and on time!! My go to place for party rental!!

Gr
Review №19

Party Pros have consistently given me professional service. Jennifer does a wonderful job with order assistance. I spoke with her in person and over the phone several times. Each time I made a small adjustment to my order for my sons wedding on October 24th, she was kind, understanding and efficient. She would immediately send me a revised contract so I knew exactly what I changed. Their delivery cost is the most reasonable in the business. The products came well packed and in excellent shape. I would highly recommend Party Pros for their high quality service and follow through .

Jo
Review №20

The Party Pros have everything you need for a large or small gathering.They always delivered, starting with the customer service down to the delivery drivers. They are the way to go. :)

Me
Review №21

Good price, Nice staff, Accommodating. Make sure you get tablecloths that arent see though if you need tables.

Vi
Review №22

Super nice and punctual , 10/10 would recommend

Ja
Review №23

The Party Pros were super flexible and accommodating.Setup and take down were done on time and per the agreement. The setup crew was excellent.

WJ
Review №24

Party pros let me change my order a dozen times as I planned my wedding. They were super professional, straightforward, functional, and patient. Ill never use another party rental company in Portland.

di
Review №25

Got Steelers gootball coasters & were perfect!

Al
Review №26

Great place to rent from. They arrived first thing in the morning and had no hassles with pick up. Very reasonably priced and all prices are available on the website. Rentals are 72 hours which is great for a multiple day event!

Ar
Review №27

We had a lockdown wedding and they were extremely professional in responding and making arrangements for us! We got the wrong glasses and they got the right ones in no time !! Would love to rent things again! They made our wedding day complete !

Ma
Review №28

Ba
Review №29

Excellent service, answered all my questions and they easily modified our rental request as needed. A pleasure to work with.

K
Review №30

They have nice products at good prices. But their customer service is very uneven. My first call to them was answered by a lady who sounded bored and uninterested in my business, telling me she had very few items left. I called back to reserve those few items, and a different lady answered. She was enthusiastic and said she had more items if I wanted them. I was thrilled, and rented them. When I came to pick them up, I was greeted by a very uncaring lady who rolled her eyes when I said I was there to pick up some reserved items. I cant prove it, but I bet this woman and the one who I first talked to were the same person. Then when I went to drop the items back off, Hwy 26 was at a crawl, and I knew their store was closing soon. I could see their store from where I was, and called them that I should be there in 3 minutes, so could they wait for me so I could return the items. They said no, they were closing. So the next day they call me and ask where the items were. I repeated what had happened when I tried to come in, and the lady gave a curt reply so when ARE you coming in?. No Im sorry we couldnt stay open yesterday or anything...probably the same first lady I spoke with! Maybe shell change when she reads this...

Ch
Review №31

I rented tables and chairs for a surprise 25th wedding anniversary party for my parents from Party Pros. I had asked that the tables and chairs arrive to the venue early in the morning and they gave a delivery window of 10-12 and arrived at 10:45. We were able to get things set up a lot faster than we expected because of this. Tables and chairs were in good condition. A few of the chairs we received had some dried paint on them and when I let them know they quickly refunded me my money for the chairs with paint on them. Party Pros has impeccable customer service! I will continue to use them for any future events I have.

Th
Review №32

Our first time working with The Party Pros. Great customer service, both in person and over the phone. We rented a snow cone machine from them for a birthday party. The machine was easy to use, and the kids all loved it.

Bo
Review №33

Party Pros is by far the best vendor for rentals in Portland. They are always accommodating no matter WHAT I throw at them, and if they dont have exactly what I need, they find a way to make it work with perfect substitutions.Antasia has been a lifesaver more times than I can even begin to count, and shes always a complete joy to work with! Could not be happier with their services!

Kr
Review №34

I had a great experience working with PARTY PROS for my wedding at Bridal Veil Lakes in the Gorge. They were helpful dropping off and picking everything up. They had quick, clear communication and were helpful even when we made lots of updates.

Ca
Review №35

Ordering, delivery and pickup all went smoothly. Quality products and good service. We use them regularly for work events and recommend them to others.

Vi
Review №36

Very helpful loading and unloading. Their flexibility around the holiday was appreciated, as was their last minute help adjusting my order to make sure I had what I needed.

Te
Review №37

I enjoyed renting from party pros. The only minus is they should call when they are in town to drop off or pickup. The dropped off early which was great but picked up late. Over all I’d rent with them again.

An
Review №38

They have nearly EVERYTHING! When two ordered items were accidentally damaged from a previous renter, Party Pros provided a worthy backup plan free of charge! Super nice & super helpful folks.

St
Review №39

The Party Pros were excellent! My event was last minutes, but I was able to rent everything I needed. Delivery, set-up, and take-down went smooth as silk! I will be sending from The Party Pros again!

Cy
Review №40

Delivery and pickup were promptly done. Tables and chairs were in great shape and really made our party more enjoyable for all that attended. Thank you to Party Pros!!

Da
Review №41

These guys always deliver and make our events a hit everytime!

De
Review №42

One star short of 5 because the paddles provided with the table were in very poor condition. They were kind enough to provide a small discount due to this fact. Overall, very responsive management and courteous & friendly delivery guys.

B.
Review №43

I called because I had a friend tell me party pros sells discontinued linens. I needed a couple 8ft table linens and was open to the color. When I called a girl answered the phone and I simply asked if she had any for sale? She responds with, you’re welcome to come into the store and look. She wasn’t willing to put my on hold and let tell me if they even had any for sale. I asked, maybe I could hold for someone else who can help me and she responds again, with your welcome to come in and see what we have. I let her know I was coming from the other end of town and didn’t want to come to the store if they don’t even have any for sale. She was very rude and very very unhelpful. I asked for her name and also the name of the supervisor. She asked why I was asking this and I let her know I do a lot of business with weddings and events and can’t belive this is th level of service she’s willing to provide. She never gave me the name of her supervisor, she hung up on me. I don’t ever leave bad reviews and wish I didn’t have to leave one here. This is just completely inexcusable! Flat out no customer service let alone “bad” customer service!!!!! Why treat people this way???

Da
Review №44

Party Pros was great to work with, they were flexible with our table and chair rental by letting us extend over four more days. Pickup service was easy and their prices were awesome!

Ma
Review №45

Great rental place. Quick turnaround on orders. It is a bit out of the way. A bit pricey.

i
Review №46

Since contacting party pros, all there has been is miscommunication on their part. After sending multiple emails we still received the wrong products. The woman helping us was incredibly rude and disrespectful when we called for help on the day of the event. We placed a simple order of 11 Linens and 6 tables and received only 8 linens. when we called, they were too busy to drop by the other missing ones which we were blamed for. After 3 emails reiterating the same order. The tables we received were wobbly and beat up. As stated in another review we too were left holding the proverbial bag.

Sw
Review №47

Staff was very friendly and knowledgeable.. will definitely do business again and recommend to my friends and family!! A+++

Na
Review №48

The party pros are INDEED PROS. everyone is so nice, they have excellent products and would make anyones party SPECIAL AND PERFECT.

Ja
Review №49

Being in a position that allows me to make ordering decisions i do my research. obviously the above reviews are wrong. i made a simple dish and linen order that was: 1, they were an hour late for drop off. 2, the linens were stained. 3, the dishes had more spots than a Dalmatian. overall my experience was very bad. I was negatively reprimanded by my superiors. thepartypros left me holding the proverbial bag.

Ra
Review №50

Ive worked with them a couple times renting wooden chairs. They were wonderful to work with and the chairs looked great!

An
Review №51

As the Development Director for Our House of Portland, events a major part of my job. The folks at Party Pros could not have been more helpful and wonderful to work with for our recent Chef/Host Appreciation Party. We hosted a large gathering at the Lan Su Chinese Gardens and Party Pros were there to help us make the evening a HUGE success! Bree, Kevin, and everyone on the team were professional, on time, and a pleasure to work with. We will certainly look to them in the future for our event needs!

Da
Review №52

These people were awful to work with. They flat out lied and said that their people called us twice, left a voicemail, and knocked on our doors despite receiving ZERO calls from them and three people being there during the window AND the doors being unlocked. We ended up being forced to house their equipment for 5 extra days which we dont really have the space for. Their customer service representatives were extremely rude and unhelpful in trying to resolve any issues we had.Do not use them for your equipment rental.

Hi
Review №53

Professional, timely and great to work with. Highly recommend!

Ri
Review №54

Very happy with the service we received for our event. Well definitely be calling them next time we need a stage and other event related items.

Da
Review №55

This place needs a serious staff change. The girl I spoke to on the phone was not kind and even said before I hung up.so any other questions about your reservation that you dont understand ? I only called to extend our rental by half a day. We were suppose to pick up a machine on Tuesday morning but needed to get it at the end of there day on Monday and I was charged half what i already paid for just that short time and they wont even be open for anyone to rent it but still they charge that much more per additional day past 3. Could have given me a break since its only 1 hr of there business time. Will be looking elsewhere to rent the same item next year. Been renting every year for 11 yrs now and never have I had a girl be so rude and unwilling to work with customers to keep them coming back. That a why I will not use them again. My advice to themLEARN TO BEND OR YOU WILL END UP BREAKING.

As
Review №56

Very good place for planned or unplanned party accessories ,chairs , cutlery etc

Mi
Review №57

This store is listed as a place that does helium tank rentals - they dont.

Ji
Review №58

We go back time and time again for our party polish. Linens, color additions, equipment ... it’s all just what we need. And when we work with Party Pros, it’s one less thing to worry about. Everything is exactly as ordered.

Su
Review №59

Titus was very helpful !

ru
Review №60

Good enoigh

am
Review №61

Great customer service!

ch
Review №62

Everything you would need

E
Review №63

Lifesavers!

Ar
Review №64

Has everything for your parties

Ar
Review №65

Everything for every occasion

Ar
Review №66

Were place is excellent,

Ar
Review №67

I love it and I like it, and because Im party pros

Information
36 Photos
67 Comments
4.5 Rating
  • Address:5604 NW Clara Ln, Hillsboro, OR 97124, United States
  • Site:http://www.thepartypros.com/
  • Phone:+1 503-844-9798
Categories
  • Party equipment rental service
  • Party store
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4:30pm
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