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I used AMPAC as my Furniture Consolidator and I wish I didn’t; first lesson learned ALWAYS ask about all of their charges upfront and in writing; I was overcharged for many unknown and hidden charges not to mention the delays and slow response from the person in-charge of operations and in some cases I had to escalate the issue to the General Manager in order to get a reply to my many e-mails!!After receiving my Furniture some of the items came broken and some came with scratches (they did not take a good care when loading and unloading of my furniture), furthermore I was charged for a crate for one of my expensive items to find out upon arrival that it was poorly boxed (not crated) without any protections inside!!Overall very expensive company, not so great customer service with many hidden charges, and unjustified delays!! stay away from this company!

Terrible company and very poor responsiveness. Theyve had my items for a year and a half (yes, I live in Puerto Rico and things were stalled a bit with Hurricane Maria but a year and a half?). I have had to send the same emails 5+ times and make several phone calls to get even a simple answer or response. And this is a very simple case. In addition Ampac is now holding my items hostage trying to charge 50% more than the original quoted price.....post-Hurricane Maria (price gouging?). They wont return emails and efforts to escalate the case to management havent worked. Be careful of this organization.

OK, right now I am working with Ampac Forwarding to develop some new business reflecting new trends, but first I was a customer for over 17 years! Ampac became the distribution center for all my furniture industry clients. Although my own business model changed, many of my original clients still use Ampac because they know how to handle fragile, fine, and valuable products, they can pack or crate anything, they ship with less than .5% damages through a network of the best special carriers, and they offer very individualized services to each of their customers. Ampac is more than a freight forwarder; they are a full operations department, and never fail to put together solutions as evolving needs require--like light assembly, COM, repairs, close out inventory sales, etc. The perfect year round resource for international companies, inventory and diverse freight management systems, Ecommerce companies, start ups, quick ship programs, High Point Market logistics, and those looking to even out their margins by outsourcing. Most important to me, the people at Ampac really care about what they are doing, their customers, and the furniture industry,

AMPAC Forwarding is extremely helpful and professional. We had a fast turnaround time and AMPAC easily met our deadlines. If we have more business in this area we will definitely use AMPACs services. Thank you AP and KK!

Packaging, warehousing, and shipping any where in the world; great people to work with, very helpful